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Sephora.com
Ok BT, what did you find today? Edit: Sticky plug to a FABULOUS thread. Found a  Deal? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386  Edit 10-2, feel free to post if you find something from your favorite brand. Link to the item, price, and brief description so that folks can at a glance decide if they want to clickie to Love or Buy. ^-^   As an FYI, here are the 26 pages I'm trolling for what was newly added today . Usually pretty easy to do because the newest items have 20 loves or less and no reviews.  In general I will check in the morning and late afternoon and post what I find.   Acqua di Parma, Ardency Inn, Antasasia, Atelier Cologne, BareMinerals, Bite Beauty, Chloe, Elizabeth and James, Josie Maran, Jurlique, L'Occitane, Lavanilla, Marc Jacobs Makeup, Marc Jacobs Perfume, Marula, NEST, Obsessive Compulsive Cosmetics, Sephora Collection, Sephora Favorites, Smashbox, Tarte, Tata Harper, Thierry Mugler, Tocca, TokyoMilk Dark, Too Faced, Urban Decay, Victor & Rolf
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Products
HiHi. I am recently intrigued by the various "skins" on the clarisonic systems, especially the mia2. I noticed that some can only be purchased by a specific retailer and my favorite one has to be from QVC. If you ladies have a clarisonic whether a regular colored or one with a different skin please show me!! BTW here is mine love you~
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Products
A few days ago I had an empty shopping list and I really wasn't planning a huge haul for the sale. Now, thanks to all of the posts dedicated to things you makeup and skincare lovers want to try or replenish, my list is ridiculously huge again.    Today I realized that the SimpleHuman mirror that I've been debating for months is sold here at Sephora. I had no idea. I also had no idea that there were TWO different versions with two different magnifications.   So my question (problem) is this-- Do I want them both? They sort of target different things. Would it be absurd to have both on my vanity? Has anyone else pondered choosing between them? Does anyone else own and use both? Thoughts? HELP 
Stores & Services
So, I received the email saying that orders were delayed because of the sale, but it said my order will be here by Thursday November 20th (tomorrow) but I still have yet to receive a tracking number or an email that my order has shipped.... Has his happened to anyone else????  
Sephora.com
Im so worried reading all the posts from people whose orders didnt arrive on time, I placed my order 11/19 hoping that their 4 busines days shipping was true, Im going to a 1 month vacation on 11/28 and yes my order hasnt shipped, plus the automated system says will take another 2 business day I tried to cancell however they said they will send me an e-mail within 24-48 housr JUST TO LET ME KNOW IF THE ORDER WAS CANCELED OR NOT!!! First and last time buying from sephora I always go to Macys cus they have great customer service. I guess I learned the lesson!!
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BeautyTalk Feedback
Hi BT'ers! Because it is Valentine's Day and I LUVVVE you, I wanted to give you a little gift.   This thread is for you to post LINKS (yes links!) to your personal Beauty Blog. Not anyone else's, just yours.   We are a community after all, and we want to support each other. So show a little love and visit your fellow BTer's beauty blog.   And if you are thinking of starting a blog, do it! Then come back and post the link.*   <3, Candace Your friendly Community Manager   *1 link and 1 blog per member*
Stores & Services
I received a "Custom Makeover Gift" for my birthday. I booked a 45-minute custom makeover for this weekend. I'm excited because I have never received services from Sephora before. I'm really self-conscious about my skin (I'm 25 and have adult, hormonal acne). Are we not supposed to wear makeup for the makeover?   Thanks!
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Products
Will you try it? The innovative new s curler fits any eye shape and offers precise application so that you can really emphasize parts of your lashes without pinching skin, thanks to its small structure without side-bars.  
Stores & Services
This is very long... I just wanted to share my experience from yesterday. I went in to exchange the color on a foundation I purchased online. I am aware they do not accept online returns. I called Sephora customer service and made sure I could exchange colors. They said absolutely.  I proceeded to the store and was told by the lady, who represented herself as the manager on duty, they won't except returns. I kept explaining to her that I made sure they did. She kept insisting they won't. I asked her to call customer service. She did so, explaining to them I wanted to return it.  I got on my phone at that point and spent 39 minutes on the phone with customer service myself, who were just as baffled as I was.  I went back to the lady who represented herself as the MOD while on the phone to get clarification of who she was to document it with customer service. She then explained she was head of education. The actual manager on duty was with a customer. I went to the actual manager and explained to her the problem. She said she doesn't take online returns because it skews the numbers on the store, but she would do it this one time. She went back and retrieved the correct foundation color I asked for, light-medium neutral. I said thank you and left. Stupid me didn't check the color until I got to the car. She handed me medium neutral. I walked back in. I looked for the manager, she wasn't in the store. Only the previous lady.I went up to her and told her the manager handed me the wrong color. She said she won't exchange it. I was beyond angry at this point. I asked her title again.. She said "SEC" Sales Education Consultant. I told her, stuttering a bit, that she needed to educate her consultant better because they were not all aware of the new rule about exchanging. Her response was to put of hand on her hip, poke out her bottom lip, and mock me stuttering "I'm so sorry". I was mortified. I just turned around and left. I have never been treated that way in my life.  I am 34 year old. I had a stroke in January, due to having a hold in my heart i had no clue I had. I have spent months in speech therapy to talk normally again.  I had documented my experience prior to that particular episode with customer service. I didn't call back with this last particular experience with her mocking me. I was so upset. I don't think they would have understood me. A director of the store in supposed to call me back. Should I just wait for the call back, or should I call and make another complaint? Thanks, Bethany    
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Products
So I seem to have the worst luck when it comes to makeup removers. I've tried both Sephora's regular and waterproof solutions, as well as Philosophy and the brands available at the drugstore/Target.    If anyone is willing to suggest a remover that I should try next, I would greatly appreciate it!     Thank you, thank you, thank you!!   PS: I typically do not wear waterproof eye makeup so it won't be a deal breaker if the solution isn't ideal for waterproof products. 
Products
I was wondering if there is a way to distinguish between skin care products that are very gentle verses ones that could be too harsh besides just the word "sensitive" on the bottle. Thanks! P.S. Are you guys able to access Beauty Talk through the Sephora app on your phone or do you have to go through Safari?
Products
I was wondering if there is a way to distinguish between skin care products that are very gentle verses ones that could be too harsh besides just the word "sensitive" on the bottle.  Thanks!  P.S. Are you guys able to access Beauty Talk through the Sephora app or do you have to go through Safari? 
Products
I bought the simplehuman sensor mirror and I wonder if it is DEFECTIVE because it does not stay charged for five weeks as the reviews say. I charged the first time less than 7h as the green light no longer blinking. do you think the problem is there?
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Sephora.com
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
Products
I have tried a beauty blender and it seems to "clog" the pores of the blender and it isn't working as well. can anyone suggest a brush for this foundation?
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Sephora.com
UPDATE (11/7): So our request was heard, but the answer seems to be "no". You can reference this thread...  http://community.sephora.com/t5/Beauty-Insider/A-M essage-To-Our-Clients/td-p/1755302   Thanks everyone for working together to try to find a solution to this problem. Have a good weekend!   _________________________________   (IF YOU AGREE WITH THIS PROPOSITION, POST "YAY" (...or "YEA" as I've been told)    Dear Sephora Corporate,   We, Rouges, thank you for access to the sale a day early, but most of us did not attend the event or attempt to use our codes online yesterday. Last night and most of today, the server has been unstable or completely down. Because of this, I have not been able to make a single purchase yet. I (and those listed below) propose that the sale be extended an extra day.   Thank you, Nishcakes   P.S. May a Mod pass this on please?    EDIT: This would also apply to VIBs.
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Products
I'm sitting here with my soft plush blanket and warm cat on my lap feeling very happy it's getting chilly. Got me to thinking, what are some good fall/winter staples for fragrance, lotion, makeup...etc? Doesn't even have to be about beauty. Do you love peppermint mochas from Starbucks? Eager to make/eat a pumpkin roll?  
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Stores & Services
Just thought I'd let all the Toronto ladies know. I wouldn't trust them with my own brows (I've seen girls come out after their services in the States), but if you're into this sort of thing, I thought you'd like to know it's now available!  
Stores & Services
Hi, I am wondering if I go to any Sephora store and ask for a perfume sample will I get it? I want to choose my brands I want, in little bottles to try. Thanks, Please answer. 
Stores & Services
Hey BT, I had a really weird trip to Sephora today and I'm looking for some help sorting out whether it was a good thing or less good. (This post is really long because I have a lot of feelings thank you in advance for reading it)   So everyone who has worked at my Sephora for any amount of time knows me.  This is partly because I come in a lot (I try to use my Rouge perk of free makeovers as often as I can) and partly because I leave really positive, really detailed survey entries.   So everyone is always really nice to me and I always figured it was 1/3 desire for me to buy something, 1/3 wanting to get a good review, and 1/3 wanting to connect because they are human and I am human and maybe we can enjoy a brief chat.  Maybe the last third is wishful thinking.     One of the employees I've become particularly close to, like, i know his life in addition to him knowing mine and I hope that our interactions are more heavily weighted toward the human connection part of things but it's possible he is in it for the survey reviews and the product purchases (I don't really think it's the purchase part though because he is really invested in helping me stay on budget because he knows I tend to live outside my means in Sephora and he doesn't want me to have regrets - but it could be the survey).   So I've always known that I get a lot of love because of the surveys but I don't like to feel like that is the only reason people interact with me.  Even if it is, be subtle about it.   Today I heard some employees talking about me, one saying "oh yeah, that's Meg she does amazing surveys and is in here all the time, definitely get to know her" and I couldn't hear what the response was because I walked away from the display they were on the other side of feeling super awkward.  At the end of my visit the employee who was being told about me went out of her way to introduce herself and tell me she'd heard all about me and I was one of the family.  Had I not overheard her talking about the survey it might have felt nice, like I was being appreciated, but instead it felt kind of like being sucked up to.  It felt kind of slimy.   I definitely left Sephora feeling kind of sh*tty about my visit today and that has only happened one other time EVER.   Am I naive to think that employee/customer interactions can be more than just a financial (or survey related) transaction? Am I deluding myself thinking that these people might genuinely like me and not just like my tendency to ramble about how great they are on the surveys?   Sorry for the novel, if you got through this I'd love to hear your thoughts even if they are just telling me I'm delusional.
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Products
Curious out there, because I'm sure this has happened to a couple people. Items that are raved about so much, but when you tried it you were disappointed.   Here's my story,   Having the  Jurlique  Rosewater Balancing Mist in my loves for awhile now and going in store and trying it... I CAN'T stand the scent at all! It was such a sad moment, because I anticipated to try it for such a long time! 
Stores & Services
SO! Heres the deal. Remember those 20% codes we recently had to use with any online purchase? So! I really wanted a Clarisonic that I could use all over my body and because the Radiance was listed above the PLUS i assumed the Radiance was another Clarisonic device that I can use all over my body. I found out yesterday that the only reason Radiance costs more than the Plus is because the Radiance has a skin brightening full size set along with the facial Clarisonic (aka Mia 3). I want a Clarisonic PLUS. Do you guys think that I can go to a Sephora and exchange the Radiance for a Plus and still be able to use that 20% I used online? Seems unlikely but... I really want that 20% off, it was my main motivation into buying the Clarisonic Radiance in the first place! I really want the Clarisonic Plus but I am not buying it without a deal. 
BeautyTalk Feedback
Hello I'm new on here but have been buying a lot through sephora the past year. Like thousands and I probably shouldn't have considering I am a server and mom lol but whatever it makes me feel good. Anyways, I'm afraid I overdid it and things will expire. I have lots of lip tar and lip products, but the tar worries me most.  I also worry about my glitter mascara and eyeliner, and basically whatever. Sometimes I wonder if freezing would help? I also worry about my numerous eyeshadow primers and liquid eyeliners...but not all is opened, so does that help? I'm sure you guys have advice plus more...please  Spoiler (Highlight to read)
Stores & Services
I placed an order on the 9th and online it says that my shipment is still in factory. My order number is 3132194636. I am wondering if my order got cancelled or if my shipping is just taking forever. 
Products
Hello!   I am looking to buy the Too Faced Everything Nice Set but I was wondering what everyone who owns thought of it before I went out to the shops to buy it
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Products
Of course not everything can be reused and we tend to keep it because we love the way it looks. But there's things like creams, or other bottles you can easily refill that we can put something in.    For example, I love the little Benefit skin care packaging. I kept the Benefit Moisturizing cream jar for the longest time, the other day I bought a moisturizing gel from clean and clear that smells divine and today I got the idea of squeezing that one out of the tube and into my benefit jar.    In a way, you get the sense that you actually rebought this item without much of the cost and stuff, filling that need to want to go buy more high end products.    This is a tactic that I'm using to fill my impulse to want to buy a lot of high end things (especially after this sale event we just passed!)   Have you guys ever done something like this? If so, with what? And now that I look at it, this clean and clear gel could totally pass for a benefit product! lol
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BeautyTalk Feedback
I don't know if this idea has been posted before. I looked through the archives with no luck.    One feature I would love to see on BT would be an easy way to find a listing of the mods and who is currently online. There are times when I need help with something that is more urgent than at other times and would like a way to find a mod quickly. Some issues I don't mind waiting 24-48 hours+ to get a response about, but others I would prefer a faster response.    I know if there is something really important I can call the VIB Rouge line, so I am aware of that.    Anywho, I think this would be a cool feature. Plus I wouldn't feel like I'm bombarding the same mods over and over again because they are the ones I know.