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Spring/Summer 2015 Found in the Wild "New"
Ok BT, what did you find today? Sticky plug to a FABULOUS thread. Found a  Deal ? Post it here - http://community.sephora.com/t5/Hauls/Deals-too-go od-to-pass-Up/td-p/1513386 Feel free to post if you find something from your favorite brand. Link to the item, and let us know the price, and brief description so that folks can at a glance decide if they want to clickie to <3 Love or $$ Buy. ^-^ Most new items get listed on Tuesday evenings through Wednesday. Here is the retired thread in case you wanted to reference something. http://community.sephora.com/t5/Sephora-com/Found- in-the-Wild-quot-New-quot/td-p/1668202   I've edited out the brands since I'm doing my best to check everything. This is a tad more difficult with very established and broad brands like Estee Lauder, Clinique, and Bobbi Brown that have deep selections for colors. Your help in spotting anything new is appreciated!
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HALL OF FAMER jemly / HALL OF FAMER HALL OF FAMER / replied
i'm two days late but i'm DYING. i had one of these. i remember these vividly, it was one of the only things my mother ordered from the tv because she thought tv-markete... see post
Brand Talk: Ardency Inn
Some others and I were talking about Ardency Inn the other day on the WAYWT thread, so I thought I'd start a thread for the brand where you can add swatches, ask questions, and give opinions.
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BEAUTY GURU Hellvetica / BEAUTY GURU BEAUTY GURU / replied
I had tried their primer and foundation concentration, but EVERYTIME it would peel and clump and literally just fall off my face. I never had this with any other product... see post
Post a link to your Beauty Blog!
Hi BT'ers! Because it is Valentine's Day and I LUVVVE you, I wanted to give you a little gift.   This thread is for you to post LINKS (yes links!) to your personal Beauty Blog. Not anyone else's, just yours.   We are a community after all, and we want to support each other. So show a little love and visit your fellow BTer's beauty blog.   And if you are thinking of starting a blog, do it! Then come back and post the link.*   <3, Candace Your friendly Community Manager   *1 link and 1 blog per member*
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Beautyounique / NEWCOMER / replied
Giveaway going on right now via Facebook. Win a FREE Mineral Pigment. http://www.giveawaytab.com/mob.php?pageid=400310213464472 see post
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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HALL OF FAMER Blackwhiskey / HALL OF FAMER HALL OF FAMER / replied
I remember when they asked us what features we'd like to have added. Aside from a rouge link for rouge items, a chatroom was another suggestion. It'd be super awesome bu... see post
Price adjustment on purchase?
Hi! I have a question regarding price adjustments. I purchased a Clarisonic Mia 2 on March 30th. I then received an email coupon for 15% off through April 10th. I called the 877 number and was told the only way to get a credit for the difference would be to return it and purchase it again with the coupon, since the coupon was not valid at the time of my purchase. Is there a way to do it without returning it? I also have a 20% off coupon from another retailer, but I would rather keep the product I already purchased. That $23 would really mean a lot to me =)
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SarahJ9 / NEWCOMER / replied
I called Sephora and was told they do not do price adjustments, they must be returned and repurchased.  Is this true?   see post
Dr. Dennis Gross Extra Strength Alpha Beta Face Peel
I just purchased the Dr. Dennis Gross Extra Strength Alpha Beta Face Peel. I also am currently using the Murad Rapid Age Spot and Pigment Lightening Cream. Can I used the cream after using a cleanser and then the Face Peel? Or is the Murad plus Dr. Dennis Gross too much?
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jr30 / NEWCOMER / replied
Thank you! This Boscia Oil sounds great! see post
Lower your expectation with Flash 2 Day Shipping... not what they advertise
I was excited to place an order with using the new "Flash-2-Day" service I've purchased, since I needed a new foundation for an event for this weekend.   But to my unpleasant surprise, the so called "promised" delivery date got changed after I placed the order for no reason! That was not what I was expecting and I could have just planned something else if I knew it would arrive late. I followed all the rules, the order was definitely placed before 3 pm (EST) , so I'm not sure why this happened and was very disappointed. Weather was great, so definitely not due to that reason. This beats out the purpose of getting the new Flash 2 Day service and feels like it's not guaranteed even if you follow all the rules.   The worst thing is customer service only replied back with scripted response and said I should have placed the order before 12pm if I wanted it shipped on time. WHAT?! The site clearly said order by 3pm on the advertisement when you click on "Flash 2 Day Shipping" (example: have it arrive on a Friday when you place an order on Wednesday by 3pm)   Even though Flash 2 Day Shipping is only $10 for a year, just lower your expectation. Low price for low commitment on Sephora's end it looks like. Better off buying from the store or else where if you need it fast and on time.
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HALL OF FAMER TheSocialQuota / HALL OF FAMER HALL OF FAMER / replied
Hi Kevin, I received mine in three days. It was picked up by post on Monday last week and I did not receive until Thursday last week. see post
make up forever foundation
Hello my name is sana am from the UK, manchester and unfortunately we dont have make up forever i wish we did, however i wanted to purchase the foundation but i  dont know which colour is right for me i want it to match my natural skin tone. i have asian skin it not too light and not too brown and i use mac matchmasters in shade 4 if it helps and i think am nc35 in mac studio fix fluid. please could u help me get the right shade? 
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BEAUTY MASTER njattana / BEAUTY MASTER BEAUTY MASTER / replied
I'm an NC30 and I'm a MUFE 120 or 125 depending on time of year so I would assume for an NC35 it should be either 127 or 128? That is assuming you're referring to the HD... see post
Do you have a beauty blender color preference?
Do you find that there is a difference between the different colors of beauty blenders? Which do you recommend? Also do you prefer the solid or liquid cleanser, or another cleanser all together? 
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HALL OF FAMER Tamara76 / HALL OF FAMER HALL OF FAMER / replied
I've only used the hot pink average sized BB and the little green micro minis and I definitely prefer the solid cleanser.   The pink BBs bleed a little the first few t... see post
lets talk tatcha
So recently I've been seeing people talk about this brand on Beauty Talk and I've never heard of this brand before and everyone seems to be raving about it.... SO WHAT IS ALL THE HYPE???  Why is everyone so in love with this stuff?  I starting to get very interested in these products but why is every loving this stuff??? DO TELLLL
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BEAUTY PRO jadeann / BEAUTY PRO BEAUTY PRO / replied
I tried the Gentle Rice Enzyme Powder and was VERY disappointed. It dried my skin out terribly. As soon as I rinsed it off and my face began to dry, I could see noticeab... see post
Nars All Day Luminous Weightless Foundation reviews needed.
I realllly want to love the Nars All Day Luminous Weightless Foundation but I think I might have to take it back I have worn it twice with 2 different primers and setting powder and each time within a few hours it is really broken up and moving around.  It is not a horrible foundation but I don't feel like I should keep it if I don't really like it... I'm debating with myself though because I still really want to love it :/ don't know if that makes any sense lol.. What are your thoughts and opinions about this Nars Lumi Foundation? Do you guys think I should take it back? ..  As you can probably tell I'm fighting with myself over this.
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HALL OF FAMER itscarin / HALL OF FAMER HALL OF FAMER / replied
Hmm, I have some samples I got made for me in store and I haven't noticed this problem.  I wore the sample in Miami, where it's a little more humid, although the conditi... see post
How long do you keep your Beauty Blender?
So I know that you are only supposed to keep your BB for 2-3 months before replacing it, but I find it kind of ridiculous to spend close to $100 a year on a sponge. Do you keep your Beauty Blender for longer ? If so, what do you do to extend its life?
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BEAUTY MASTER njattana / BEAUTY MASTER BEAUTY MASTER / replied
I'm trying to be more diligent with the new one so hopefully I can make it last longer this time!        see post
need good exfoliator and make up recommendations
Hi,   I'm 25 years old and have occasional acne breakouts but I also have a lot of blemishes and redness. I'm looking for a good exfoliator and good make up (foundation, press powder, concealer, bb or cc ..etc..) for maximum coverage. I cannot leave the house without putting make up on due to the redness and blemishes. I have combination skin. Too dry after I wash my face and put make up on but gets oily throughout the day. I'm also looking for maximum coverage make up that won't sweat off when I'm in the sun all day (going to Florida in a month and don't want my face "melting" off LOL. Any suggestions would be greatly appreciated. There are so many different brands out there I can't ever choose.    Thank you,   AZ
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BEAUTY WHIZ KP183 / BEAUTY WHIZ BEAUTY WHIZ / replied
switch to a more gentle cleanser, your cleanser can be really mild it doesn't have to like 'suds up'!! - especially if your really getting a good routine down so like yo... see post
SEPHORA BECOMING A LOT MORE ACCOMODATING TO THIER LOYAL CLIENS :)
 THIS new and AMAZING info I found out abut yesterday,all happened when I called the customer service on the VIB ROUGE concierge phone # to inquire about placing an order. I ended up asking her ( the kind customer service woman named Remy (I believe)  about the KEVYN AUCOIN Sensual skin Foundation and the shades I didn't know I would need..but I then told Remy there are several other KEVYN AUCOIN FOUNDATIONS THAT ARE VERY POPULAR ( one being the liquid airbrush foundation) (the other is the sensual skin foundation)   and the KEVYN AUCOIN PRIMERS that KEVYN AUCOIN sells this,  just not on Sephora) **quit yet **fingers crossed.. Then that I would have rather purchased. She said she would write a formal comment and submit it to the designated department. The 2nd concept or idea I  had spoken to her about  is a product form TATA HARPER called the "HYDRATING FLORAL ESSENCE" right when I was about to order from Sephora and was confused because I could not buy the regular size(the 4.1 ounce size bottle) of it...they only would let me buy bottle (1.7 ounces)  which is twice as small as the regular bottle (4.1 ounces)  <333MY LOVE AND ADMIRATION FOR SEPHORA HAS COME BACK AND I HOPE IT ONTINUNES!!     Now if only Sephora started selling TOM FORD'S BEUATY LINE. Now THAT would be REAL  LOVE haha Now  this picture in the link (if it works lol) makes me want to go to barneys right now ahh I <3 TOM http://www.bing.com/images/search?q=tom+ford+beaut y+traceless+foundation+stick&qpvt=tom+ford+beauty+ ...
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BEAUTY PRO brittybaby88 / BEAUTY PRO BEAUTY PRO / replied
@Greenchill- all I am going to say is NEVER  say never my friend :) see post
What are some of the BEST microdermabrasion exfoliating treatments (read)
I just used up what was left of my philosophy microdelivery peel , which, btw, sephora no longer sells. They now only sell the Resurface microdelivery peel which is 30 dollars more! Now, I know its the same thing, and I could drop the 30 extra bills on it, but I want to try and find something equally as awesome.   I want something with less liquid or cream, and more grit, like the philosophy peels. It's very sand like.   I like my exfoliating to feel like my face is going to be ripped off if I make the wrong move lol. I REALLY want to find something like the product I've mentioned above. preferably one not on Sephora, but anywhere else for less than 50 bucks, and more gritty than anything.   I found some 120 grit microdermabrasion crystals for about 12 bucks on amazon, but I want to try and find and actual product first. Thanks, guys! 
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Are you asking myself or the OP? see post
Beauty profile "titles"
Hey I'm not sure if this question is answered anywhere but I've tried looking for it with no luck. What determines those titles that everyone has like "SCENE QUEEN" or "BEAUTY BUFF" or "SPECIAL GUEST"... what makes anyone any of those? I was something like 'SCENE QUEEN" once and now I'm a "BEAUTY RESIDENT"... There are so many titles that I don't know which is better or worse per se. Is it simply the number of questions you answer? Or what? Why isn't there some kind of page which lists all of the titles and what they mean because they seem kind of random to me.
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BEAUTY BUFF kitkat87 / BEAUTY BUFF BEAUTY BUFF / replied
 I'm only commenting because I was wondering the same thing, and just realized I got a new title! Beauty Buff :) Then I saw all the gurus and hall of famers and got a li... see post
Marc Jacobs Lust for. Lacquer Lip Vinyl - Discontinued?
Went to update my loves list with some new MJ items and found that not only is the one gloss I already had on my list gone, but the entire item has disappeared off the site? I can access a link to the colors directly on MJ's beauty website but trying to select any to add to the cart results in a broken link. I Googled around and couldn't find any information on them being pulled -- anyone know anything? The formula wasn't my favorite but there were at least 2 more colors I was itching to try.   Orr should I be holding up hope that this means a new formulation and shade range is on its way since that's what they did for the lipsticks?   (Side note, if they were discontinued no one tell me if they were put on clearance and I missed it, that'll just kill me.)
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HALL OF FAMER beachyt / HALL OF FAMER HALL OF FAMER / replied
I would be down with a packaging change, they were kind of wide for my taste but then all of their products are like that (wider than necessary). I'm hoping it or someth... see post
MUFE Matt Velvet Plus Versus the New Nars Foundation?
I'm going to be purchasing a new foundation over spring break and was wondering opinions on each of these? They are at the top of my want list but am only going to be purchasing one! I have combination skin but tend to lean towards a matte finish. I'm looking for a foundation specifically to be full coverage.    Thanks in advance! 
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BEAUTY BOSS ErinChristine32 / BEAUTY BOSS BEAUTY BOSS / replied
I hadn't seen hers yet!    Thanks for the input black whiskey! I'm pretty sure I want this one but will have to drop a thing off of my list to get it ;)   see post
Estée Lauder Bronze Goddess
I have fair skin should I purchase the light or medium in the bronze goddess?
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Happy to help! :D see post
Animal Testing, Gluten & Vegan Info
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date!   http://features.peta.org/cruelty-free-company-sear ch/index.aspx http://www.leapingbunny.org/shopsearch.php (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection and Sephora Originals (Hello Kitty, Kat Von D, Formula X, and Pantone) are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika -  http://bit.ly/1ns7J3P (PETA)   Anastasia - http://bit.ly/dmGpFF  (PETA)   Bare Escentuals - http://bit.ly/1nCQQ  (PETA)   Becca - http://bit.ly/Kul5yK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Betsy Johnson – http://bit.ly/1bMAgcK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Bite Beauty -  http://bit.ly/1px3ze9 (Leaping Bunny)   Blinc - http://bit.ly/kzOLQW  (PETA)   Bond No 9 – http://bit.ly/1fa5hzk Vegan/Cruelty/Gluten Free   Butter London – http://bit.ly/Kulr8N (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Carol's Daughter - http://bit.ly/kDoUPh  (PETA)   Caudalie - http://bit.ly/K0ur4Z (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - http://bit.ly/1drQjhf (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare - http://bit.ly/1cV0lLp  (PETA)   DuWop - http://bit.ly/j2deqC   Hello Kitty - http://bit.ly/etHHT0   Hourglass - http://bit.ly/4kvSzp  (PETA)   Illume – http://bit.ly/1cV0nmu Cruelty/Gluten Free   Jack Black - http://bit.ly/khv2yF  (PETA)   JINsoon – http://bit.ly/1aCQUw0 Cruelty/Gluten Free   Josie Maran - http://bit.ly/dJ8G4F  (PETA)   Juicy Couture – http://bit.ly/K0uFJa Vegan/Cruelty/Gluten Free   Julep – http://bit.ly/K0uGwU Cruelty/Gluten Free   Jurlique – http://bit.ly/1abDbzR (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   J ustin Bieber – http://bit.ly/1cV0Bdo Vegan/Cruelty/Gluten Free   Kate Somerville – http://bit.ly/1cxsjvK Cruelty/Gluten Free   Kat Von D - http://bit.ly/11gvyT   KenzoUSA – http://bit.ly/1aCReus Vegan/Cruelty/Gluten Free   Keratinperfect – http://bit.ly/1kno5NX Cruelty/Gluten Free   Korres Natural Products - http://bit.ly/6wFIIp   L’Occitane – http://bit.ly/1aCRBW8 (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – http://bit.ly/1ehlTQt Vegan/Cruelty/Gluten Free   LivingProof – http://bit.ly/1eDGmzG Cruelty Free/Gluten Free Stylers   Make Up For Ever – http://bit.ly/1gcSZ5E Cruelty Free   ME Smooth – http://bit.ly/1cxsS8M Vegan/Cruelty/Gluten Free   Murad - http://bit.ly/kwC46T  (PETA)   Nails Inc – http://bit.ly/1dbFJQG Cruelty Free   NARS – http://bit.ly/199Ahgl Cruelty Free   NUDE – http://bit.ly/K0vMIS Cruelty/Gluten Free   Obsessive Compulsive Cosmetics – http://bit.ly/1cV1DWH  (PETA)   Ole Henriksen – http://bit.ly/1abDWJc Vegan/Cruelty/Gluten Free   Omorovicza – http://bit.ly/1aCSwFS Cruelty Free Perfect   Formula X – http://bit.ly/1gcTflm Cruelty/Gluten Free   Pantone - http://bit.ly/wjXwYp   Ren – http://bit.ly/K0w4j2  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – http://bit.ly/1a2JtOt “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox - http://bit.ly/cV7R0g  (PETA)   Tarte - http://bit.ly/9z2JWF  (PETA)   Tata Harper – http://bit.ly/1icj5aj  (LB, PETA)   TanTowel - http://bit.ly/JERYJb  (PETA)   The New Black – http://bit.ly/1iMMhaK Vegan/Cruelty/Gluten Free   Too Faced Cosmetics - http://bit.ly/mimfHa  (PETA)   Urban Decay - http://bit.ly/kMsQFE   (PETA, LB)   Wen - http://bit.ly/NJSeI8  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods
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kcribbmitchell / FRESH FACE / replied
I contacted Sephora just a couple of days ago about their brand of products and if they tested on animals.  I was told that they do not and that they fight animal testin... see post
will sephora be carrying more of besame cosmetics' products?
I know sephora carries the vanilla powders and the violet powders but I've seen some products on the besame website that look great but shipping to canada is expense.
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HALL OF FAMER lucyshnoosy / HALL OF FAMER HALL OF FAMER / replied
I will definitely keep checking!  :-D see post
Belif: new skincare brand launching at sephora!
today, i received some products from Sephora, by a brand called Belif.   its a Korean skincare brand that will be launching at Sephora in March.   i was so excited to receive these products because it's the first time i've been sent something from Sephora.   i'm going to try one of the moisturizers tonight and i'll be back to update ~~   have any of you tried products from this brand? or received them from Sephora?
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BEAUTY GURU Yuumei / BEAUTY GURU BEAUTY GURU / replied
Thanks for the update jammiex33 :)  My skin type is similar to yours so this puts my new-product-nervousness more at ease... I am about to start trialling this very gene... see post
My "loves" list doesn't include the product shade, nor "out of stock" any more - what happened?
HALL OF FAMER aviscardi / HALL OF FAMER HALL OF FAMER / replied
Same here, didn't know why it was happening. Its on items that are OOS and ones that are available. Which is kind of annoying especially when im waiting for an item to b... see post
Looking for the YSL lucky rose lip set
Hi I'm looking for the lucky rose lip set by YSL I've been trying to find it in stores for a while now and no luck I was wondering if anyone knew any store that had it available? Thank you.
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SCENE QUEEN greenwenvy / SCENE QUEEN SCENE QUEEN / replied
I finally was able to purchase a set, the box is a lot smaller than expected thought, about the size of a coaster, the lip gloss and lipstick are really cute though, the... see post
WELLS FARGO Rewards Credit Card and 5% using the Earn More Mall Savings Program
I didn't know where to post this but with Chic Week coming up - or if you have a Wells Fargo Rewards Credit Card... but the Earn More Mall Rewards Program will earn you 5% back on your WF CC on Sephora purchases.   I am not sure how long they will be offering 5% but I have gotten the 5% rewards on my last two purchases and pray it stays that way until after Chic week.   You have to log into your WF account and access Sephora through the Earn More Mall website if you are ordering online. You can also "Activate" Sephora as one of your retailers so when you shop in store - and use your WF Rewards credit card, you'll still get the 5% points.   I apologize if this is not appropriate for this Board but I hope there are a few others that can take advantage of the Earn More Mall points while they are being offered.  
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BEAUTY BUFF JillyBeanTX / BEAUTY BUFF BEAUTY BUFF / replied
Last week the website was doing updates or something.  Then a few days later it worked again.  I checked in this morning because I am completely out of Tata Harper (whic... see post
LaSplash Lippies!!
has anyone tried the LaSplash Lippies?  Such gorgeous colours!!
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BEAUTY BOSS michelle164 / BEAUTY BOSS BEAUTY BOSS / replied
OMG they are amazing !!! The smitten ones wear for hours and hours, plus Harry potter inspired names <3 I just received the Lip Lusters, cant wait to try them out    see post
What does Sephora do with used returned products?
BEAUTY GURU sangriana / BEAUTY GURU BEAUTY GURU / replied
I asked this in a free standing store one time, and the SA told me that they damage out some products, ship some back to the warehouse, and put the rest in a bin. When a... see post
Nude sample-which is it?
It says 'Omega Cleansing Jelly' but when it's in my bag it says 'Perfect Cleansing Nourishing Oil', so I'm wondering what I'll get.  Has anyone gotten this sample yet?  I'm not interested in the oil, thought I'd try the jelly, which sounds kinda weird, just because it was there.  But now I'm 'invested' in it-I HATE it when I don't get what ordered!  That happened with my last order, when I didn't get the Origins Gin-Zing or the Tatcha oil, but instead got 2 very random samples.  And it's not like Sephora throws in anything extra to make up for it, or even just for good customer service!  I mean, so much for being VIB or Rouge!   Sorry, Sorry.  Didn't mean to go into a rant, but it's 2 in the morning, and it got me annoyed.  Thanks for letting me vent.
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BEAUTY GURU Askenjuri / BEAUTY GURU BEAUTY GURU / replied
Good to know.  Thanks! see post
Best sample that you couldn't afford....
I thought this would be an interesting topic. Let's share a story of a sample that we fell in love with and then dropped our jaws when we saw how much the full size cost    I'll begin: I got a GWP from guerlain.  It came with a few skin care items. Me being the skincare junkie I am I was excited to try. I began to really like the serum. It was smoothing, moisturizing, everything I could hope for. So I go online and start researching and find out it costs $500!!!!  I was expecting it to be pricey but not that much. Ouch. Oh well, life goes on.    Who else has encountered a tragically wonderful beauty item?
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BEAUTY BOSS twilightnicky / BEAUTY BOSS BEAUTY BOSS / replied
The recent Caudalie Rouge promo for the Premier Cru The Elixir and The Cream. Really liked it, the elixir is $99 and the cream is $158 :(   I will enjoy the samples whil... see post
Anastasia Beverly Hills new products
Hi! This is my first post... I don't know how it works, I'm an entirely newbie. But I'm searching for some support here, maybe I could find someone that lived my current situation. My english is poor too but I try hard to express myself in the correct way... I'm so upset. I will really appreciate that Anastasia Beverly Hills bring to Sephora her new products (Contour Cream Kit and Liquid Lipsticks) If it happens I will be glad. These items are available exclusively at Macy's and Anastasia's website. Macy's doesn't ship to P.O. Boxes address (that sucks) and the customer service at Anastasia's website is poor. I paid for 2 days shipping and placed my order the past thursday and I still don't have a tracking number. I love how fast and efficient is the Sephora's customer service team and the shipment method. I always buy at Sephora all I can for that reason. I order from here my dipbrow and contour powder kit and another things of the brand. Do you, guys, placed orders at Anastasia Websites? Can you explain me how it works? because I call them, write them and nothing happens. I hope the brand have in mind bring to Sephora its new products...
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HALL OF FAMER guzelkiz / HALL OF FAMER HALL OF FAMER / replied
You're welcome!   Yes it was a bad experience.  I hope you get what you ordered soon.  I bet it will just arrive unexpectedly like mine did since I didn't get an email... see post