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Need advice on using new PTR products
Hi all, I just used the PTR unwrinkle pads, retinol fusion pm serum, and laser-free moisturizing gel cream.(They came in a kit). My face is a bit tingly so I know I definitely shouldn't use them every night. My question is two- fold. 1. Does anyone have experience, good or bad with his products and 2. How long should I give my skin time to "adjust" to the new products before deciding if the products are right for my skin?
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Ole Henrikson Invigorating Night Treatment
I just realized by pump bottle (not jar) of OH Invigorating night gel has an expiration of 6 months after opening as indicated by the "open jar" logo with a "6" in it.  Does anyone have experience using this product beyond 6 months?  Is it safe (ie will not harm my skin) to use past the 6 months?  Is it still effective(ie will I see results) past the 6 months?  There is no way I'm going to finish this before the 6 months are up.   THANKS!
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laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi roseps, I agree with Titan, I don't think that using the product past the recommended usage date will harm your skin. However, the product may lose some of its stre... see post
Clarisonic travel case
Does anyone know where I can buy the plastic Clarisonic travel case on its own? I'm thinking about getting Mia 1 during the sale, but it doesn't seem to come with a travel case like Mia 2 does.
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HALL OF FAMER Loretta55 / HALL OF FAMER HALL OF FAMER / replied
I was just going to answer the same. see post
Does anyone know where I can find the store's current playlist?
HALL OF FAMER kalex / HALL OF FAMER HALL OF FAMER / replied
Sephora stopped offering their playlists last year.  :(   see post
NARS Body Glow.. Hot or Not?
I have been seeing mixed reviews about this product.. Some people are saying it transfers onto clothing others say it dries up in the bottle fast... But it looks like such a fun product I want it to be great haha.. Was wondering if anyone has some experience with the product that can talk me out or preferably in to buying it.
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BEAUTY WHIZ AmeliaBry / BEAUTY WHIZ BEAUTY WHIZ / replied
Hey I like that:)  see post
Clarisonic Help!
Does anyone happen to know which Clarisonic device I should get that will help with pores, blackheads and oil?
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
Try it. I only use the deep pore brush out of this set, but it's not my daily brush, it is for more congested skin. I use a different cleanser and mask, so can't speak t... see post
Fab radiance pads Vs PTR Max complexion correction pads
I am using FAB radiance pads foe a while now and recently heard good things about PTR Max Complexion Pads. How does these two compare? Has anyone used them both. which one you think is better? 
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HALL OF FAMER fatimamummy / HALL OF FAMER HALL OF FAMER / replied
Good to know many BTers like them. I just placed an order for PTR max complexion correction pads.Hope they will work well for me too. see post
Sephora Collection Different Strokes Brush Set
Hi, I know that the Sephora Collection Different Strokes Brush Set is out of stock online. Is there a way for me to check if the item is still in Sephora stores without going there? Thanks!
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HALL OF FAMER annec322 / HALL OF FAMER HALL OF FAMER / replied
There's a search feature online if the product will still load up.  Otherwise, you'd just have to call the stores and ask. see post
Please say you'll help me out here!
I'm 57 yrs old looking for the magical lipstick/stains that stay on beautifully thru drinks & kissing.....
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BEAUTY BUFF kimmycats / BEAUTY BUFF BEAUTY BUFF / replied
Kristen, I couldn't find the "Marsala" shade I'm looking for!  Thank you so much for your input!  ;) see post
Face Mask Help!
Looking for a really good face mask that helps with pores, blackheads and whiteheads. Any suggestions would be great. Thanks in advance.
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BEAUTY BOSS MNSnowPrincess / BEAUTY BOSS BEAUTY BOSS / replied
Of course! If you are able to get samples first to make sure it will work well with YOUR skin. Everyone's is different so samples are your best friend when it comes to s... see post
MUFE S924 Eyeshadow (*blush*)... Where did it go?
I Have been searching for the MUFE S924 eyeshadow/blush, I believe it is just called 'purple' I haven't been able to find it online anywhere, and I'm unsure if it is even carried in stores. These eyeshadows were just released so I'm very confused! I have found I922 (the electric purple one) but  need  S924. Where can I find it? Would it be discontinued for any reason?
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BEAUTY GURU GennX / BEAUTY GURU BEAUTY GURU / replied
The eggplant one is always OOS when buying that and the other couple of shades I want are doable with my monthly budget. I think I'm going to have to make a special trip... see post
How Have Your Shopping Habits Changed in the Last 5-10 Years?
I was just thinking the other day, how drastically my shopping habits have changed from 10 years ago, when there weren't really many easily accessible online resources for honest beauty reviews. I had a subscription to Allure and based a lot of decisions from that. I also had Paula Begoun's (sp?) original Cosmetics Cop book and used that as a guide, but it was never relevant for very long with companies constantly introducing new products.   5-7 years ago I used blog websites (Temptalia, M&BB, Specktra) and the occasional YouTube video to assist in my shopping. Now, I'm at a point where I flat out don't trust bloggers and YTers who are sent products for review (I believe some of them are being honest but anytime you get a remotely good product for free, of course you'll think its worth it), and I only read Allure if I'm waiting at the doctor's office. I feel like they can't be trusted either, especially when they rave over products that I know are a total bomb and have been skewered on BT, in product reviews, etc.   Now I mostly use customer reviews, posts here on BT, and still check up on items through the Beautypedia. I've also found Instagram to be useful, to a degree, not only to find new items coming out and looks that incorporate things I already have, but also to see what everyone is trying to unload that isn't working for them.   What methods/sites do you guys use now? Or are you one of those people who just buys all the things (in which case, thanks for your reviews and IG posts, haha)?
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BEAUTY GURU mw23 / BEAUTY GURU BEAUTY GURU / replied
Ten years ago I was in my last year of college.   I shopped within my means, which meant my clothes came from Old Navy and my beauty products came from the drugstore. I ... see post
To Buy or Not to Buy, That is the Question: Advice Thread
Often times I find myself debating between products and need some advice on what to buy. Instead of making a whole new thread every time, I thought it would be a great idea to have a thread dedicated to asking and giving advice on potential purchases.    To get us started, I can't decide between the Fresh Sugar Rose Extreme, the Fresh Sugar Rose, or the Fresh Sugar Sweeties Duo.    http://www.sephora.com/sugar-rose-extreme-lip-trea tment-spf-15-P393514?skuId=1684604 http://www.sephora.com/sugar-lip-treatment-spf-15- P57002?skuId=1190529 http://www.sephora.com/sugar-sweeties-mini-lip-duo -P393527?skuId=1680784
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HALL OF FAMER lnum / HALL OF FAMER HALL OF FAMER / replied
I completely second clemon's advice here! Go with brow wiz for the sake of it being more fool-proof.  see post
The World Of Sephora
Hearts posted an awesome picture of one of her local Sephoras and it got me thinking - What does Sephora look like around the world? My store is tiny and cramped in comparison to some of the images I found via a Google search - but it's my store - it's comfy and I feel at home there, so I love it regardless. But how awesome would it be to go to one of these other stores?!   Check this out (pictures posted below in thread):
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BEAUTY BUFF Guessgal / BEAUTY BUFF BEAUTY BUFF / replied
All I can say is wow! Apart from my local sephoras in Ontario, I've been to the one in Montreal, but they're nowhere near as gorgeously grand as this one! Thanks for pos... see post
Rouge event — on a positive note!
OK, so I know some folks didn't have the best Sephora experience yesterday at the Rouge event. But how about we give a little bit of love, though, to the people who tried to make it a good one!   I want to say my thank you's to Justin (both of them!), Ally, Val, the store director (Michelle, I think) and the lovely girl in fragrance with the awesome Deva curls (we gushed over each other) at the Burlington, MA store! I had a fun time — you made me feel welcome and appreciated! (((HUGS)))   Add your fave SAs to the list!
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HALL OF FAMER shadetertiary / HALL OF FAMER HALL OF FAMER / replied
I was also there! I missed the TF rep and they were out of fruit by ten when I arrived, but I loved the event.  Everyone was wonderful. see post
Sephora Rose mask :)
I used my Sephora Rose face masque last night for the first time and I LOVE it.   My face felt nice afterwards but this morning my skin is so smooth and just looks rehydrated I love these things!  Just excited about this product and wanted to share it with someone lol!  
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BEAUTY GURU Biedazzle / BEAUTY GURU BEAUTY GURU / replied
Glad you enjoyed it! I just ordered a bunch of the sephora masks to try when the sale started so I'm hoping I enjoy them as well! see post
What do I need to return something I bought online in a store in Canada?
SCENE QUEEN jr30 / SCENE QUEEN SCENE QUEEN / replied
Great thank you!   see post
issue with finishing an order
I went to place an order earlier this evening and it says we are unable to process your order with the information provided. Please verify billing information  and try again. I have never had an issue with an order before an I have made several orders prior to this. It's a Saturday night/early Sunday morning So I obviously would not get an answer if I called. I have no idea what is going on, but it is quite irritating!
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BEAUTY WHIZ Neyna805 / BEAUTY WHIZ BEAUTY WHIZ / replied
Its happened to me before, many times and even after it said unable to process your order it still takes it. After checking my bank summary I noticed many transactions f... see post
False advertising by Sephora really grinds my gears.
I'm on the Sephora Facebook page and notice they have a Bumble and Bumble promo for FB Fan Friday.  Two mini bottles of shampoo and conditioner plus a little pouch to hold it.  Cute, right?   Then I read some of the comments:     ::record stops::   You're telling me you're "sorry that the image looks larger than what is included"?  I think what Sephora meant to say was, "Sorry the image is completely different from what you're getting."  This isn't a case of you getting a 1.0 oz bottle instead of a 2.0 oz bottle.  This is a case of you getting two foil packets over a 2.0 oz bottle. HUGE discrepancy, highly unprofessional, unethical, and super illegal.   That's like seeing a picture of a real car on craigslist and getting a Hot Wheels car instead!   Just to reiterate, what Sephora is advertising is this:   And what you're getting is this:   Sephora is really sorry that the image seems bigger in the picture though!
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HALL OF FAMER ashleynne / HALL OF FAMER HALL OF FAMER / replied
Funny thing Ulta did the same thing to me with their birthday gift. In the email it read "Click to receive your full size birthday gift" and when I do so I get a voucher... see post
Question for Admins re: MUFE metal palette
I was wondering if there was any ETA on this particular item? Also, related, I saw on the MUFE website that there are several other sizes of this palette; will they also be made available at Sephora? It really bums me out that these palettes are sold exclusively at Sephora, only online, and just in the one size which is always OOS. Some good news please? http://www.sephora.com/metal-palette-P391918?skuId =1622612
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HALL OF FAMER annec322 / HALL OF FAMER HALL OF FAMER / replied
Bump!  It's been a little over one week of relentless stalking...please tell me there's a specific date for this item to come back in stock? see post
Tatche polished rice enzyme powder Enable me or disable me.
Hi All, I tried a sample of Tatcha rice enzyme powder ( foil packet, it gave me two uses) and really like how my skin felt so soft and my serum absorbed in so quickly. The reviews on product page are great but here on BT, I can see some people love it while others don't like it much. Help me decide if it is worth the price tag or not. Have you tried it, why you like it or dislike it. EDIT: I just notice typo in the title of thread but I hope you know I wanted to write TATCHA not TATCHE  
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BEAUTY SAVANT HoneydewK / BEAUTY SAVANT BEAUTY SAVANT / replied
That's also true. but if you haven't had problem yet, I guess trying out the product is the only option to find out :( see post
Can you redeem points without buying anything?
I have 518 points and would love to redeem it for the bareMinerals Brighten, Contour & Highlight but I don't want don't want to buy anything I just went to Sephora last week. Can anyone help me?
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BEAUTY PRO studz / BEAUTY PRO BEAUTY PRO / replied
exactly like everyone said, you can redeem in store without making a purchase but you can't online. see post
"Online Only" foundation and concealer sets?
I know that Sephora has a rock solid return policy, but does anyone else hate seeing some of these items listed as 'online only'?   Foundation/concealer/any other coverage product MUST be tested prior to purchase. I know that I have returned items that I HAVE been able to sample, because the colour turned out to be not quite right.   It seems like a mega hassle to wait for blind items like this to be shipped, only to immediately have to go back in the box for a mail in return.
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Do you have a moisturizer kit so I can try different moisturizes?
I would love a trial size kit for moisturizers, like you have for mascara or lipstick, so I can try a few options.   Thank you!  
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
The Sephora Favorites sets are always changing, so you may find one. Look at value sets from brands, there could be something there. see post
ghd eclipse
I just purchased the ghd eclipse in-store and recently discovered it is on amazon for $212.36 with free shipping (prime). Is there anyway I can get a price match from Sephora??
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Setting Spray
Whoops, forgot to ask in my last post, what is a good setting or finishing spray and is there any difference between the two?
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HALL OF FAMER to90 / HALL OF FAMER HALL OF FAMER / replied
I've been using UD all nighter for years, until I tried mist +fix. It holds everything in place sooooo much better and I look a lot less shiny after a few hours. see post
A few Glo questions I couldn't find the answers to...
1. After the final treatment in one vial, do I brush my teeth and eat and drink as normal or do I need to let the gel "set"? 2. After the final treatment in one vial, can I put my retainers in or will that stain the retainers? 3.  Can the cord be removed from the actual mouthpiece when cleaning the mouthpiece, without damaging the device? I know that the cord can be removed from the charging device. 4. My teeth are quite small. I am thinking of squeezing one full vial out and using cue-tips to apply. I also want to focus on yellowing by the gumline. This gel will not dry out in 32 minutes correct? Please share your tips. Thank you!
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HALL OF FAMER kbmatthews / HALL OF FAMER HALL OF FAMER / replied
Just avoid the the metal part that plugs in. The cord is waterproof :) see post
Ole Henriksen Truth Serum
I'm 23 years old, and use the Ole Henriksen Truth Serum nightly with an eye cream. I just use the Clinique Gel moisturizer over, but I feel like i'm wasting a chance to get more skincare benefits from another moisturizer. I do have some acne scars and unevenness... is there any good moisturizer to pair with the Truth Serum?
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HALL OF FAMER ChicDabbler / HALL OF FAMER HALL OF FAMER / replied
If you are using Clinique gel, then I assume you've got oily/combination skin. I would recommend Bliss Oxygen+C. If you are looking to fix acne scar and unevenness, you ... see post
Can Sephora wax my eyebrows?
I am needing to learn how to do my brows (fill them in, ect). I was wondering if why I am in there they could wax them? I know Ulta has the Benefit Brow Bar but I wasn't sure if Sephora had any program like that?   
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melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Kgtbug,   Sephora does not actually does not offer a brow wax type service however, our Cast Members will be glad to help you fill them in!   http://www.sepho... see post
Have you ever felt like you were being shamed for what you spend at Sephora?
Yes, I enjoy beauty and I spend a lot at Sephora, but while shopping at the Westfarms Mall in CT on Friday, I felt like I was being shamed by one employee for reaching the Rouge level so early in the year.   I was at the checkout and the associate that was assisting me was wonderful and very cheery, and when she scanned my card she told me that I had re-qualified for Rouge.  When the associate next to her heard, she said "What, already?" in such a condescending tone.  The client she was assisting asked what that was and the associate said "She already spent $1,000 here since January!" and the two of them went on talking about how much money that is and how could someone spend that much so quickly.  Then of course they scoffed when they heard me being told I have over 5,000 points.  Everything about it made me feel like junk.     I have never felt this way shopping in store, but I felt so embarrassed after this encounter that I just wanted to get out of there and not go back.  I am not ashamed about what I spend my money on, because of course I only buy what I can afford and that is nobody's business but my own.  I generally choose to shop at Sephora because I have had good experiences in the past, but I feel like I will probably find another Sephora location to go to, or do my shopping online and at other retailers where I feel more comfortable.   Has anything like this ever happened to you in store?  I would feel a little better if I weren't the only one that has had to go through something like this!
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BEAUTY PRO bisoubisou / BEAUTY PRO BEAUTY PRO / replied
You're right! There's only one in Brooklyn. For some reason I thought the Forrest Hills one was also in Brooklyn (Lol. shows how much I know Brooklyn) see post