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The Question Thread: Because not all questions need their own thread.
I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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HALL OF FAMER Sprytely / HALL OF FAMER HALL OF FAMER / replied
@Paiigee: Go for it, I have that collection :-) see post
Name Our Shades!
Hello from Wander Beauty! We know you've been loving our Exquisite Eye Liquid shadows and are so excited to announce we will be launching two NEW shades in the fall. Even better, YOU chose the shades! Our liquid shadow is fuss free, lustrous and perfect for women on the go. They will last throughout your busy day without creasing or fading! Take a look here:  http://www.sephora.com/exquisite-eye-liquid-shadow -P407379?keyword=WANDER%20BEAUTY%20Exquisite%20Eye ...   We love your feedback! Help us name Shade 1 and 2 for a chance to receive our Exquisite Eye Liquid Shadows before they launch!   xoxo,   Team Wander
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HALL OF FAMER kssweetheart / HALL OF FAMER HALL OF FAMER / replied
Afraid I'll go a bit crazy Wander-ing which names will win! 😜 (I know, So lame) see post
KVD Upcoming Releases & General Love Thread
This post is for discussion regarding KVD's new releases and all other things regarding her brand.       In addition to Sephora, Kat's own online makeup store (Kat Von D Beauty) also sells her products.   RECENTLY RELEASED: Lock-It Color Correcting Eyeshadow Primer- http://www.sephora.com/lock-it-color-correcting-ey eshadow-primer-P405808?skuId=1776913 Mini Shade + Light Collection- http://www.sephora.com/shade-light-eye-contour-qua d-P407872?skuId=1776889 Spoiler (Highlight to read)   UPCOMING PRODUCTS: 10 shades of High Voltage Metallic Liquid Lipsticks-Delayed, now releasing in Spring Spoiler (Highlight to read)   Concealer, Foundation, Powder & Blush Brushes-TBA Spoiler (Highlight to read)  LE lipsticks for charity & mystery eyeshadows-TBA Spoiler (Highlight to read)   Packaging Sneak Peaks: -New Matte/Metal Palette -Word design for blush & eyeshadow palettes -A new compact designed in the form of a wax seal -Serpentina palette ("Jeweled tones.  Tarnished gold and coppers.  Peacock feathers and Cleopatra's headdress.  Crimson Nile.  The Shades will be epic.") Spoiler (Highlight to read)   Upcoming products without additional information: Kat & Kandee Collab Kat & Too Faced Collab Shade + Light Obsession Everlasting Obsession Liquid Lipstick Set Studded Kiss Lip Liner Kit Makeup Wipes   Updated as of 3/04/2016
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
Look at the Saint and Sinner bottles Project Chimps - Liquid lipsticks   see post
What's New On The Site Today, Canada?
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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BEAUTY BOSS greenteafueled / BEAUTY BOSS BEAUTY BOSS / replied
aaaaand they're back, but all options are still OOS see post
PLAY! by SEPHORA Invitation FAQs
PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!   For those of you already on the waitlist as of April 8 th , 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.   If you would like to join the waitlist, please enter your email by visiting www.sephora.com/play . You will be included in future months’ invitations.   Q: When will invites be sent out to people who are on the waitlist? A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.   Q: Where does PLAY! by SEPHORA ship? A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.   Q: If I do get an invite, am I guaranteed a box? A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.   Q: Will Canadians have an opportunity to subscribe? A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.   Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me? A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.   For more PLAY! by SEPHORA FAQs please visit the following link> http://www.sephora.com/play-faqs
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Rellyrell / NEWCOMER / replied
So I see I'm not the only one who got an email to sign up and nothing happened. I entered my credit card info and never received anything after that. It's really disappo... see post
Which limited edition products and collections are must have and which to skip?
We've all felt the pain of those items that we would have gotten, should have gotten but now must pay way to much to buy from re-sellers.  Maybe collective BT minds can identify (while still in stock) the limited edition must haves. My recents...the Dior Nude illuminating powder (spring 2016) is a pass.  The Chanel Ribbon blush spring 2016) is a maybe.  The YSL Gypsy Opale and Indie Jaspie (face powder and eye shadow) sold out within hours of the YSL site pre-release (it just went live on NM). Anyone have any thoughts on currently available or soon to be limited editions?
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HALL OF FAMER m26430 / HALL OF FAMER HALL OF FAMER / replied
I'm not sure if they're LE but the new Ciate palettes are a big skip to me. I'm not a fan of the packaging and I don't necessarily think the color selections are innovat... see post
Sephora Canada Site Product Update Thread
Hello Canadian BTers!   I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.   That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have  a question about any of these things, drop it here, and we will do our best to track down the answer for you.   I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.   Okay on to the info! Here's what I know (previous releases in spoiler):   New Launches / LE products Spoiler (Highlight to read) Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Spoiler (Highlight to read) Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Spoiler (Highlight to read) Spoiler (Highlight to read) Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Spoiler (Highlight to read) Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Spoiler (Highlight to read) Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.  Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.    JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it. KVD Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  Metal Crush Eyeshadows - confirming Restocks Spoiler (Highlight to read) Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it.  Thursday 7/16 at 9am PT Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm Brands Spoiler (Highlight to read) Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. St. Tropez - Coming back soon!  Drybar - TBC, but don't give up hope!  Omorovicza - Coming back! Target date is Fall (Sept) Ardency Inn - Coming Soon  Dr. Jart (except acne / SPF skus) - 8/27 PMD - Fall (Sept / Oct)  LaVanila - 8/27 (just deodorants, no fragrance or body lotion)   If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
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BEAUTY BOSS jeannie11 / BEAUTY BOSS BEAUTY BOSS / replied
Thank you for the update. I forget to shop in stores, sometimes. I'm going to check it out tomorrow.     see post
The arrival of Aritaum in the US - the Korean equivalent of Sephora
Hey BTers,   Just saw on Racked about the launch of the Korean beauty chain, Aritaum (like a Sephora), in the US. Has anyone been to this store in your local area? They carry brands like Sulwhasoo, Laneige, IOPE, Mamonde, Hanyul and other favorite K-brands that are not generally easy to find in the US (if at all). Would like to hear your thoughts on this chain and the brands that they carry!    
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BEAUTY PRO mychanelly / BEAUTY PRO BEAUTY PRO / replied
I am making a trip to the closest 1 near me operating under the name Amore.  Super excited!!    see post
Glossier / Into the Gloss
Since Glossier launched its Phase 2 set today, I thought it would be a good time to start a thread for the brand. Plus, I'm a bit obsessed with its products.   I have a referral link (you get 20% off, PM me for it).   Phase 2 consists of a sheer matte lipstick, concealer, and tinted brow gel.      
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HALL OF FAMER TKLJ / HALL OF FAMER HALL OF FAMER / replied
I'll never want anything enough to get Snapchat. ;) see post
Project 5 Pan: For Those of Us With Commitment Issues
Hopefully I am not stepping on any toes with the No-buy thread or P10P of the past- but I know I require inspiration to use up long neglected products and have never actively sought to finish something up. It can be thrilling! It's almost as good as buying new product, right?*   Feel free to join me in forcibly integrating products I should probably just throw away into my routine in an effort to finish them off. Pick 5 products (doesn't need to be full size, baby steps) and begin!   My 5 Pan Challenge: 1. Chanel Rouge Gabrielle 2. Benefit 'That Gal' highlighter 3. Glossier face mist 4. MAC eyeshadow quad from circa 1912 5. Dr. Jart Cermadin day tint deluxe sample     (*Wrong)
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HALL OF FAMER shyvicki / HALL OF FAMER HALL OF FAMER / replied
Here's where I'm at so far. I need to really step it up on the it Cosmetics palette. see post
Play! By Sephora Subscription Box Review And Discussion
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-b y-SEPHORA-Invitation-FAQs/td-p/2124432
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HALL OF FAMER jbana / HALL OF FAMER HALL OF FAMER / replied
I'm also a little ambivalent about the bag situation, though I'm excited to see a change in the box design! I was noticing the stacks of Sephora Play! Boxes in my closet... see post
NUDE Skincare
I see that a lot of the NUDE Skincare products are in the sale section. I LOVE this line! Are the products being discontinued/no longer carried by Sephora, or are they just being rolled out in different packaging?
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HALL OF FAMER etscore1 / HALL OF FAMER HALL OF FAMER / replied
Just informed an SA today that NUDE is no longer sold in stores. She had no idea. She then said that maybe they didn't have any because it was online only. Still no. see post
Say What?! The Sephora Misrepresentation Thread
I thought it would be helpful to have a central place where we can report things that are amiss!   Sometimes, promo codes are not as advertised or products on the website have an inaccurate picture or description.  If you see or receive something that is incorrect, please let us know here!  
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BEAUTY WHIZ jenniferbee / BEAUTY WHIZ BEAUTY WHIZ / replied
Great idea!!!  see post
Animal Testing, Gluten & Vegan Info
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date!   http://features.peta.org/cruelty-free-company-sear ch/index.aspx http://www.leapingbunny.org/shopsearch.php (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection and Sephora Originals (Hello Kitty, Kat Von D, Formula X, and Pantone) are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika -  http://bit.ly/1ns7J3P (PETA)   Anastasia - http://bit.ly/dmGpFF  (PETA)   Bare Escentuals - http://bit.ly/1nCQQ  (PETA)   Becca - http://bit.ly/Kul5yK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Betsy Johnson – http://bit.ly/1bMAgcK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Bite Beauty -  http://bit.ly/1px3ze9 (Leaping Bunny)   Blinc - http://bit.ly/kzOLQW  (PETA)   Bond No 9 – http://bit.ly/1fa5hzk Vegan/Cruelty/Gluten Free   Butter London – http://bit.ly/Kulr8N (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Carol's Daughter - http://bit.ly/kDoUPh  (PETA)   Caudalie - http://bit.ly/K0ur4Z (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - http://bit.ly/1drQjhf (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare - http://bit.ly/1cV0lLp  (PETA)   DuWop - http://bit.ly/j2deqC   Hello Kitty - http://bit.ly/etHHT0   Hourglass - http://bit.ly/4kvSzp  (PETA)   Illume – http://bit.ly/1cV0nmu Cruelty/Gluten Free   Jack Black - http://bit.ly/khv2yF  (PETA)   JINsoon – http://bit.ly/1aCQUw0 Cruelty/Gluten Free   Josie Maran - http://bit.ly/dJ8G4F  (PETA)   Juicy Couture – http://bit.ly/K0uFJa Vegan/Cruelty/Gluten Free   Julep – http://bit.ly/K0uGwU Cruelty/Gluten Free   Jurlique – http://bit.ly/1abDbzR (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   J ustin Bieber – http://bit.ly/1cV0Bdo Vegan/Cruelty/Gluten Free   Kate Somerville – http://bit.ly/1cxsjvK Cruelty/Gluten Free   Kat Von D - http://bit.ly/11gvyT   KenzoUSA – http://bit.ly/1aCReus Vegan/Cruelty/Gluten Free   Keratinperfect – http://bit.ly/1kno5NX Cruelty/Gluten Free   Korres Natural Products - http://bit.ly/6wFIIp   L’Occitane – http://bit.ly/1aCRBW8 (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – http://bit.ly/1ehlTQt Vegan/Cruelty/Gluten Free   LivingProof – http://bit.ly/1eDGmzG Cruelty Free/Gluten Free Stylers   Make Up For Ever – http://bit.ly/1gcSZ5E Cruelty Free   ME Smooth – http://bit.ly/1cxsS8M Vegan/Cruelty/Gluten Free   Murad - http://bit.ly/kwC46T  (PETA)   Nails Inc – http://bit.ly/1dbFJQG Cruelty Free   NARS – http://bit.ly/199Ahgl Cruelty Free   NUDE – http://bit.ly/K0vMIS Cruelty/Gluten Free   Obsessive Compulsive Cosmetics – http://bit.ly/1cV1DWH  (PETA)   Ole Henriksen – http://bit.ly/1abDWJc Vegan/Cruelty/Gluten Free   Omorovicza – http://bit.ly/1aCSwFS Cruelty Free Perfect   Formula X – http://bit.ly/1gcTflm Cruelty/Gluten Free   Pantone - http://bit.ly/wjXwYp   Ren – http://bit.ly/K0w4j2  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – http://bit.ly/1a2JtOt “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox - http://bit.ly/cV7R0g  (PETA)   Tarte - http://bit.ly/9z2JWF  (PETA)   Tata Harper – http://bit.ly/1icj5aj  (LB, PETA)   TanTowel - http://bit.ly/JERYJb  (PETA)   The New Black – http://bit.ly/1iMMhaK Vegan/Cruelty/Gluten Free   Too Faced Cosmetics - http://bit.ly/mimfHa  (PETA)   Urban Decay - http://bit.ly/kMsQFE   (PETA, LB)   Wen - http://bit.ly/NJSeI8  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods
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HALL OF FAMER vegchililover78 / HALL OF FAMER HALL OF FAMER / replied
The question about China and animal testing has come up a few times so I thought I would post this. I've been a little fuzzy on it too. Today I found a great blog called... see post
All about Ciate London!
Hi everyone! I can't find a thread about Ciate so thought I'll make one since I'm so so excited for their new eye-shadow palettes. The teasers on Instagram are killing me with suspense! I think they look gorgeous already and plan to get all of them! What does everyone think about their recent launches? I have both the Olivia Palermo eye-shadow palettes and they are definitely my go to for everyday and special occasion makeup.   PS: I've never made a thread before so please let me know if this is OK!!
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @ZSahar,    I am obsessed with Chisel Liner High Definition Tip Eyeliner. It is amazing! I really want to try the Pretty Palette. I have the Olivia Palermo Palet... see post
Why was I told 'no' when I asked for a sample of a cream contour?
I went to the Sephora at Serway Gardens in Etobicoke Ontario. I'm not from there. I asked the guy who worked there if I could have a sample of the New Sephora Pantone cream palette. I only wanted a swatch of two shades to try for myself on my nose. Now, my hair was messy, but I looked fine and was very pleasant to him. I actually have a background in makeup. Here's the conversation we had, both with smiles on our faces...:   Me: Hi are you busy? I was wondering if I could have a sample of this? Him:'noooo'. Me: Why Not? Him: It would ruin the palette Me: But people have their fingers all in it to swatch, what's the difference? Him: Well, we don't do samples of cream products here. It's like if you were to ask me for a sample of a lipstick.  Me: Oh...okay.   I walked out. Business lost. I went to Mac instead. I'm astonished and pissed off. I've never been told no to a sample. He never offered to try it on me. He never asked for clarification. He never made a offer. He never tried to help me or talk to me. He said no and argued with me, the customer. I'm not sure what he was thinking. Maybe he assumed I wanted a sample of every colour? He had horrible communication skills. That's not my local Sephora but it was horrific. I stood with the palette hoping for someone who was free to approach me. No one did! I had to approach him. We both know his reasoning is ridiculous. Customers can get 3 samples, and certainly creams.   What should I do? Is he right when he told me he was not allowed to make cream samples? Was I wrong to ask for that sample? If you a worker were asked, what would you think?
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BEAUTY BOSS jeannie11 / BEAUTY BOSS BEAUTY BOSS / replied
  I'm a little late to this conversation, but I also had an experience like this very recently and for the first time.   I was in the Eaton Centre and asked for a tin... see post
Poll: Lip stick or lip gloss?
I wanted to create a poll for fun and see which is more popular among women. My preferences are rosy nude or mauvey pink, shine, I guess moisturizing can fit in here too.And for those that wear minimal makeup like me or for those that are looking for everyday wear and want to explore more options.
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BEAUTY BOSS Lisa4040 / BEAUTY BOSS BEAUTY BOSS / replied
Lipstick or lip pencil all the way for every reason you mentioned. see post
OnTrac?
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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JuneXX / NEWCOMER / replied
I won't buy anything online until Sephora changed delivery method:( see post
PLAY! product trade/swap or ISO
I'm starting a thread specifically for PLAY! subscribers that want to find more of the products they love and have a place to give away the products they don't!   I think since they are samples, we really can't "sell" the products to each other.  But I think asking for shipping and "handling" may be appropriate.  But please let's keep things realistic (i.e $1-2 handling fees, NOT $10).   Rules: 1. Paypal only. Do no gift unless you know the person. 2. Honesty. Send what you say you're going to send. 3. State clearly what you're sending/trading for. If it's half gone, say so. 4. Communicate. 5. Be fair.  
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Robyn1982 / NEWCOMER / replied
ISO from April PLAY box 2am Kiss   Will trade for any other item in the box. All samples have been used only once.    Located: Wisconsin     see post
Is there anyway someone could tell me when Algenist's Color Correcting Drops in GREEN will restock online?
Normally I could be wait, but my VIB 10% off expires this week! A super awesome Sephora employee introduced me to these drops this weekend but unfortunately was out of stock in the store. I'd like to order them online this week if they restock and not let my 10% off go to waste.
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Aek2332,   We don't have this exact information at this time. I am going to send you a private message regarding this. Please check your inbox when you have a mom... see post
Looking for a foundation
Hello all, I want to get into some sort of a light-weight foundation but I really don't know where to start. I have combination and acne prone fair skin. Anyone know of one that could work for me?
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HALL OF FAMER elenamarie11 / HALL OF FAMER HALL OF FAMER / replied
I was going to suggest this as well! I'm mostly oily in my t zone, especially around my nose and kind of dry on my forehead and the Maybelline Fit Me Matte and Poreless ... see post
HOURGLASS THREAD
    As a longtime Hourglass lover and addict I figured it was time BT had a dedicated thread to one of my/our favorite brands!    Direct link to the Hourglass page on Sephora: http://www.sephora.com/hourglass   What are your favorite products from this line?   Newest Release(s) Available Now: Ambient Strobe Light Sculptor http://www.sephora.com/strobe-lighting-tool-P40470 8?skuId=1792662&icid2=brand%20content_brand:hourgl ... Illume Sheer Color Trio http://www.sephora.com/illume-sheer-color-trio-P40 7707?skuId=1822816&icid2=brand%20content_brand:hou ...     Ambient Light Correcting Primers http://www.sephora.com/ambient-light-correcting-pr imer-P407705?skuId=1792670&icid2=brand%20content_b ...   Coming Soon!
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BEAUTY WHIZ purly / BEAUTY WHIZ BEAUTY WHIZ / replied
Build your own Hourglass palette... ??? Do you have to go to the boutique to do this?  see post
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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BEAUTY CONNOISSEUR themommyfiles / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
I wish they had Live Chat! It would make it so much easier since I'm always on the computer anyways! :) see post
VIB Custom makeover false eyelashes
with the free custom makeover, can I specify exactly what I want? If I want false eyelashes applied, is application included?
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BEAUTY PRO AbbySee / BEAUTY PRO BEAUTY PRO / replied
Hey auugust,   The custom makeover, from personal experience and also re. those of others, the Sephora employees tend to listen to your concerns, and base recommendati... see post
Too Faced Sweet Peach Palette
Will Sephora.ca be getting the Too Faced Sweet Peach Palette?
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HALL OF FAMER starletta8 / HALL OF FAMER HALL OF FAMER / replied
Sorry to burst your optimism, but don't hold your breath. These flyers and sales are planned months prior; stores can easily just put up a "sorry" sign. see post
How much does it cost to get my makeup done at Sephora?
I want to get my makeup done for a concert. I want the makeup to be kinda crazy to! Will Sephora do this? How much does it cost? Thnaks!
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BEAUTY PRO Kay522 / BEAUTY PRO BEAUTY PRO / replied
If you're looking to do the full makeover then it's "free" with a $50 purchase unless you're VIB Rouge, in which case it's free. see post
Sephora vs. Ulta - The Verdict
I've been a VIB for a few years now, and my local Sephora is within walking distance of that "other" brand. I've heard rave reviews about their rewards program, most especially about their generous giving of free product with each new level reached and not samplers.   Today, I headed to my Sephora store for the VIB event, got my bag loaded up, and then...went to Ulta. I was actually there to get a tube of NYX lip gloss since I've heard so much about it, but I went through the whole store out of pure curiosity.   The verdict? While Ulta does carry drugstore brands and their rewards are pretty lofty in comparison...Sephora has my heart. Ulta felt too "superstore-ish". No offense, but a little...below...the standard and prestige of Sephora. So, Sephora, heed our call! Amp up our VIB rewards. Tidy up the shelves and demos in your stores (our store is a tad lacking in that dept.). And, keep up the great work! = )
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HALL OF FAMER karap03 / HALL OF FAMER HALL OF FAMER / replied
Sephora has much better brands, a lot more high end makeup, better website (+ BT which is one of my favorite things about Sephora),and is visually more appealing.   Ul... see post
UD "All Nighter Foundation"???? Anyone heard of this?
Okay, I can't help it!!   So my friend is really intrigued by this product. She lives in the Philippines and I buy stuff for her from here when it's not available there. Now there are some people selling this "Urban Decay All Nighter Foundation" - and I'm kinda baffled because I have never heard of this!   They claim that it's not yet released and kind of prototype thing... but I'm so not believing that. I think it's fake... but your thoughts? Ever encountered this?   ADD : And they said this is from Canada?    
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BEAUTY WHIZ ThatGurl16 / BEAUTY WHIZ BEAUTY WHIZ / replied
There are a lot of fake products out there that people make. I've even seen UD Naked 5 pallets floating around. I was like there isn't even a 4 out yet lol how can there... see post
Product Restock Date
Is there any way of finding out when a product will be back in stock? Sephora Mods: Do you have access to restock dates? The product I'm looking for is the Drunk Elephant C-Firma Serum, which has been out of stock for quite some time on the Canadian site. I have signed up for email notifications for when the product is restocked, however, if it will take more than two weeks, I will have to find it elsewhere. Just need to know, even an approximate period for when it will be restocked. Thanks
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BEAUTY MAVEN mary1989 / BEAUTY MAVEN BEAUTY MAVEN / replied
So.. it's been over a month now and it is not in stock.. it actually no longer even appears on the website. Can you follow up? see post
Writing reviews about Sephora employees
often when i go into sephora, they give me a website to go to in order to write a review of my experience. does anyone have a link to that website? i keep forgetting to write reviews and then when i'm ready, i can't find the website.
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Lailabutts / NEWCOMER / replied
In Toronto at Sephora located in the Eaton's Center I was helped by the wonderful SOLANA, I've always been hesitant to wear eye shadow and have had poor applications don... see post