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The Question Thread: Because not all questions need their own thread.
I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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BEAUTY CELEB Sepanta / BEAUTY CELEB BEAUTY CELEB / replied
How often does the website restock its products?? I mean I've been waiting FOREVER (more than a month!!) for the following: - Holographic Palette from KVD  - Dewy Sti... see post
What's New On The Site Today, Canada?
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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HALL OF FAMER Mochapj / HALL OF FAMER HALL OF FAMER / replied
Another new TF scent http://m.sephora.com/product/P418380?icid2=homepage_justarrived_us_m_032117_productcarousel:p418380:product&skuId=1913789 see post
2017 Spring Summer Found in the Wild
Posting all products that you see new on Sephora (though sometimes elsewhere as well).  I will heart all posts of something new.  Since the Spring collections are what is showing up, I started a new thread.  I might duplicate a few items from the past thread, sorry if I don't tag those who posted, but I don't want to cross tag just to note that you posted (and thanks for posting!!!).
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BEAUTY BUFF Bliss1912 / BEAUTY BUFF BEAUTY BUFF / replied
The new Urban Decay items are now on the Ulta website!     see post
Sephora Canada Site Product Update Thread
Hello Canadian BTers!   I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.   That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have  a question about any of these things, drop it here, and we will do our best to track down the answer for you.   I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.   Okay on to the info! Here's what I know (previous releases in spoiler):   New Launches / LE products Spoiler (Highlight to read) Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Spoiler (Highlight to read) Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Spoiler (Highlight to read) Spoiler (Highlight to read) Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Spoiler (Highlight to read) Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Spoiler (Highlight to read) Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.  Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.    JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it. KVD Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  Metal Crush Eyeshadows - confirming Restocks Spoiler (Highlight to read) Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it.  Thursday 7/16 at 9am PT Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm Brands Spoiler (Highlight to read) Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. St. Tropez - Coming back soon!  Drybar - TBC, but don't give up hope!  Omorovicza - Coming back! Target date is Fall (Sept) Ardency Inn - Coming Soon  Dr. Jart (except acne / SPF skus) - 8/27 PMD - Fall (Sept / Oct)  LaVanila - 8/27 (just deodorants, no fragrance or body lotion)   If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
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KatieBT HOST / HOST HOST / replied
@jeannie11 I hear this is coming back sometime next week :)  see post
Sephora x Disney 2.0
Original TrendMood annoucement: Spoiler (Highlight to read)           Pictures from TrendMood and Specktranet: Ariel   Aurora   Belle   Cinderella   Snow White     Frozen   Price: $32 each   Release date: 9/15/15 (ONLINE and IN STORE ONLY at Sephora Downtown Disney)   LINK http://m.sephora.com/brands/1301
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HALL OF FAMER Randell / HALL OF FAMER HALL OF FAMER / replied
Cinderella compact (2016 version) back in stock: http://www.sephora.com/cinderella-compact-mirror-P399816?skuId=1718154&icid2=products%20grid:p399816 see post
There needs to be a wishlist that is SEPARATE from "loves"
I know that Sephora markets their "love" list as a place to save products your actually love AND products you want to try and send to people as a wish list. I hate this! I am partially posting just to get some validation that I am not the only one who feels like this!! There are several flaws with this system:   1) This artificially inflates the popularity of a product when you are considering purchasing. It makes it seems like products that are talked about a lot are highly loved - when in reality it could just be that a bunch of people want to try it. If they separated loves and wish list we could see who wants to try versus who bought and really loves. This would help the products because it would make what I want to buy again more clear but would also help consumers because we would trust the "loves" more to where they might actually sway my opinion on whether to buy. Right now, when I see a highly loved product it's a worthless number. Having 330k loves means nothing when I don't know if people really love it or if they are just interested in trying it.   2) It makes it IMPOSSIBLE to differentiate what I have bought and liked versus what I want to try. When you buy as much makeup as I do you forget what worked and what didn't sometimes. The section that keeps track of my purchases doesn't help either because it includes samples which clutter and confuse the list. I want a clean, self curated list for when I try a product and liked it so much I want to repurchase when I run out (loves) versus things I am interested in and want to buy (wish list). I find myself scrolling through my loves constantly asking myself "Did I try and like that? Why is it here?"   3) Last, but not least, I cannot SEND a wishlist to my family that includes things I have!! If my birthday is coming up and I want makeup, I can't use this feature on Sephora because right now my loves and interests are mixed. I may have added the Tarte Rainforest of the Sea foundation to my loves when I tried it and decided I wanted to repurchase. Now, if I send the list to my family they might accidentally repurchase for me the basically full foundation I already own. When in reality, if I send them a wish list I want them to get a list of products I want but DON'T HAVE! The solution to this currently is to not "love" products that I already own but want to repurchase, however that is a poor solution for brands because in five months when I finish the Tarte foundation if I don't repurchase right away (which I won't because I will have eight other foundations to finish) I will forget about it.   This mixed wish-list/repurchase list doesn't work as either! Both functions suffer as the result of being mixed with other.    I don't see why I can't have a "love" list and a "wish" list. 
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BEAUTY BOSS breyannaxo / BEAUTY BOSS BEAUTY BOSS / replied
I agree! I use the current love list only as a wish list see post
Unicorns: Wanted and Sightings 2.0
Hello Beauties! I got permission to start a new Unicorns Wanted Thread. If you aren't familiar with the term, Unicorns are items that are hard to find, sold out, LE (Limited Edition), Country Exclusive, things like that.    This is the current updated list of Unicorns Wanted. If you have anything you want, please feel free to post to this thread or you can PM as well. If you have a photo of the item, that could be helpful as well. If I missed anyone from the previous thread, I'm so sorry, please let me know.    If you see something that someone is looking for, please let them know. You can tag them, tag me, or PM them as well.    Also, if you get something and no longer need it, please let me know.   ABH- Mario Palette- Anewxa Spoiler (Highlight to read) Armani Eyes to Kill Intense in Rose Popillia #30- Libellules Spoiler (Highlight to read) Bath and Body Works Candle in Paris Daydream-StephaniLynn Spoiler (Highlight to read) Becca Rose Quartz Highlighter- Anewxa Spoiler (Highlight to read)   Chanel  Blushes: The new Cherry Blossom and Coralinne tweed blushes.- mrsbaine Spoiler (Highlight to read) Chanel Notorious-veronika23 Spoiler (Highlight to read)   CT Legendary Muse eye shadow palette-Imi82 Spoiler (Highlight to read)   Dior My Lady 005- Zpsid91 Spoiler (Highlight to read) Dior Miss Dior Blushes Especially 010-Zpsid91   Dior Nail Polish in 505 Early and 800 Now-Imi82 Spoiler (Highlight to read) Guerlain Poudre de Soie- StephaniLynn Spoiler (Highlight to read) Guerlain Rouge G in Gems- NarNarNars Spoiler (Highlight to read) Illamasque Melange-buggirl Spoiler (Highlight to read) Jo Malone Bitter Orange and Chocolate-LCResz Spoiler (Highlight to read) KVD Metal Matte Palette- bea0t, Samtian Spoiler (Highlight to read) Laura Mercier Rose Redezvous- StephaniLynn Spoiler (Highlight to read) Lipstick Queen Monarch-  Gwenhwyfar, jenpred, veronika23, Imi82 Spoiler (Highlight to read) MAC Pressed Pigment Summer Honey- StephaniLynn Spoiler (Highlight to read) Perfume from 1960's or before- meganlisa Spoiler (Highlight to read) Sephora COTY Marsala Eye Palette- liv545 Spoiler (Highlight to read) Sephora Formula X Alchemy III Nail Polish- Anewxa Spoiler (Highlight to read) Sephora Serpentine Collection Bags- Samtian Spoiler (Highlight to read)  Sephora Cinderella Mirror from 2013- Panda168 Spoiler (Highlight to read) Tom Ford Pink Glow Palette-sravanthi Spoiler (Highlight to read) Tom Ford Unabashed Palette- jenpred Spoiler (Highlight to read) UD Alice In Wonderland Palette- sangova Spoiler (Highlight to read) UNII Palette- melde Spoiler (Highlight to read)   YSL Star Clash Edition Lipstick in 09 Rose Stiletto- Anewxa Spoiler (Highlight to read)    
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HALL OF FAMER annypoo / HALL OF FAMER HALL OF FAMER / replied
@angel7594 They have it on the WnW website the last time I checked see post
Play! By Sephora Subscription Box Review And Discussion
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-b y-SEPHORA-Invitation-FAQs/td-p/2124432
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HALL OF FAMER Samtian / HALL OF FAMER HALL OF FAMER / replied
This sounds very nice :D see post
Natural Highlight?
Hi I was curious if anyone had a recommendations for natural highlights for people with fair/light skin tones? I don't wear foundation, I just want a little glow to my face. Thanks!!
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MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @glamfanxo,    There's so many great options recommended here! I'd love to add a few more suggestions. Wander Beauty Catch the Light Highlighter is a very soft na... see post
DECIEM THREAD!!!
Their popularity seems to be growing and with all the their brands why not have a thread dedicated to them!   Brands: NIOD Hylamide The Chemistry Brand The Ordinary Stemm The Fountain HIF White Rx Ab Crew   Coming Spoiler (Highlight to read) INHIBITIF Grow Gorgeous Loopha HalfTone WoodPekker Esho Stencil INHIBITIFGrow GorgeousLoophaHalfToneWoodPekkerEshoStencil COMING SOON/NEWS: The Ordinary - Foundation March 27th   Where to Buy Deciem.com Sephora - NIOD/Hylamide/Fountain Beautylish - The Ordinary Well.ca - Hylamide/HIF/The Ordinary The Bay - Hylamide/HIF/Fountain   ~ Updated: March 16th 2017 ~
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HALL OF FAMER jen81 / HALL OF FAMER HALL OF FAMER / replied
I received my first the ordinary products last week. I bought the hyaluranic serum, niacinamide serum, azelaic acid, alpha Arbutin serum. I am trying to reduce some hype... see post
PLAY! by SEPHORA Invitation FAQs
PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!   For those of you already on the waitlist as of April 8 th , 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.   If you would like to join the waitlist, please enter your email by visiting www.sephora.com/play . You will be included in future months’ invitations.   Q: When will invites be sent out to people who are on the waitlist? A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.   Q: Where does PLAY! by SEPHORA ship? A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.   Q: If I do get an invite, am I guaranteed a box? A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.   Q: Will Canadians have an opportunity to subscribe? A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.   Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me? A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.   For more PLAY! by SEPHORA FAQs please visit the following link> http://www.sephora.com/play-faqs
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KCERB / RISING STAR / replied
Just had the same problem see post
Sephora.com Site Issues
Hey BeautyTalkers,   We want to make sure you know that we are working to fix the site issues affecting Sephora.com for the past couple of weeks. Some of the fixes we are working to restore include 404 error messages and "All Brands" page access. While we work on these fixes, please try clearing your cache/cookies and updating your browsers for a better experience.    We're starting to see improvements and are hoping everything will be working properly in a timely manner. If you see any issues please report them below.    Thanks! Katie  
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BEAUTY CELEB Sepanta / BEAUTY CELEB BEAUTY CELEB / replied
Thank God, I thought I was the only one experiencing this... At first I thought maybe Chrome was the problem, so I went to Safari and it was fine. Then Safari started go... see post
T3 Blower Dry Blew Up Twice
Posting this with disbelief that I bought a T3 blower dry 2 years ago and it blew up after about 1 1/2 years.  Literally popped and blew up.  Brought the first T3 blow dryer back to Sephora and they replaced it as they should when you pay $250 for a blow dryer!!  New blow dry owned about 1 1/2 years again and I can't believe it the same thing blew up to the point that my dog in the adjacent room starting barking.  This is crazy and totally unsafe!!!  What's even more frustrating is that Sephora wouldn't return it and instead rejected the return and had me talking to TRE Customer Service who does nothing for you other than tell you to send a written problem statement that needs to be sent in writing via US Postal Mail.  So disappointing and really mail in this day and age??? I'm on  a website buying products but instead I need to dispute a $250 blow dryer blowing up by calling a customer support line and then getting an email that tells me to send a written response.  Shame on you Sephora!!!! You should support your products and not make it tough on the consumer especially when T3 clearly is a faulty product.
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BEAUTY BOSS xcicee / BEAUTY BOSS BEAUTY BOSS / replied
Wow I didn't know Amex doubled the warranty, that's an awesome perk! Do you know if this would apply to apple products as well? For example standard 1 year warranty + pu... see post
Majorly Miffed About Samples
I know many have noticed lately that Sephora has fallen off the wagon in regards to samples. In a major way. Today I received yet another order without the samples I requested. So I wondered, exactly how bad has it gotten? Since Nov. 6th I have placed 12 orders. That's 36 requested samples. Of that 36 I have received 11. Sometimes the samples were substitutions. Other times there have been no samples at all.   Now, Sephora can claim that they disclose that "substitutions will be made for out of stock samples". All very well and good, but I have been a customer for over a decade. This recent sample fiasco has caught my attention because up until now I have received the requested samples nearly 100% of the time. I am also not stupid enough to think Sephora didn't see/anticpate a problem with the samples and thus removed requested sample listings from the invoices. (This is fairly recent.)   So Sephora, why are you still letting us think we get to pick our samples when in fact we do not? Why is a sample I requested not being delivered with my order but still showing up days later as an available sample? (* cough* Sephora Collection Express Eye Makeup Remover Wipes *cough* Maison Margiela Lipstick On *cough) I realize a free sample isn't something to get my undies in a bundle about... Generally speaking anyway, which is why I haven't said much over the past few months. Some of us though, live in smaller areas where brands like Maison Margiela aren't in store and we place an order specifically for that sample. When we don't receive it, it's a disappointment. When it happens over and over and over again over a period of months... well one starts to think you're either lying or you really need to get your #%$@ together.
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BEAUTY WHIZ Froley / BEAUTY WHIZ BEAUTY WHIZ / replied
I have found that if I am planning a purchase, I watch the samples page for a couple days (or I kinda just look at it every day when I'm on beauty talk tbh) and if a sam... see post
Natural Love Palette
When will sephora receive the Natural Love eyeshadow palette from Too Faced? It comes out tomorrow, I'm too excited!!!
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diaaannee / RISING STAR / replied
that would suck really bad if it was only online.. imagine how many people would get it if it was in store too.  see post
Glossier / Into the Gloss
Since Glossier launched its Phase 2 set today, I thought it would be a good time to start a thread for the brand. Plus, I'm a bit obsessed with its products.   PROMOS:  I have a referral link (you get 20% off, PM me for it).   Buy the new Priming Moisturizer Rich and the Milk Jelly Cleanser together and save $5.   Sometimes there are additional discounts and promos floating around IG. Tag me if you find one and I'll add it here.     NEWS:     Priming Moisturizer Rich, a richer (duh) face cream than the one in the original line. The original is my HG cream, so I wonder how this one will stack up. It's already lost points with me for the jar packaging, but let's hope it can make it up on the formula and results fronts. $35, 1.7 fl.oz. (the original is the same size and $10 cheaper).
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HALL OF FAMER JenniferOhJenny / HALL OF FAMER HALL OF FAMER / replied
@txcatx Oh good! I hope you love them! (I always worry about giving reviews of things in case the rest of the world hates the thing that I love..."What an idiot; why doe... see post
please add more options to the ingredient preferences search list!
so I've been on the hunt for moisturizers without silicone(anything ending with -cone or -oxane) in it and there's no option to be able to search that specific. I have to go through hundreds of items and look through ingredients tab (if provided) to know if one does/doesn't contain certain ingredients. It's really time consuming! not to mention quite a lot doesn't have ingredients list, and nowhere to find on the internet, like some dior products (don't know what the deal is). I like to know what I put on my face and it could prevent people from buying products with ingredients that they might be sensitive/allergic to.   same for hair products and makeup.   so please add silicone-free option to the 'ingredient preferences' list. I think it is really important. As well as pretrolatum/petrochemical/mineral oil-free.   Also please add more breakdown into moisturizers consistency/formulation/type. I saw oils, gel, lotion, cream, balm, etc all in 1 but there's no way to narrow it down to a specific consistency I want to find.   I hope someone who deals with the site read this and will be able to implement it soon enough.      
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BEAUTY CONNOISSEUR zenitshu / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
sweet. I might have to check shoppers for korres then. Sephora Canada doesn't seem to have the brand anymore on the website. :/   I would love to be able to use oil. I... see post
When is the Tarte Make believe line going to be on Sephora Canada?
Hello. I see that the Tarte Make Believe brush sets have been available on Sephora Canada for a few days now, but the rest of the collection isn't available  (like the eye & cheek palette). It's been out for the USA site for a while now. When is it going to be available online for Canada?    Thanks.    
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BEAUTY BUFF acsephora / BEAUTY BUFF BEAUTY BUFF / replied
Thanks for the suggestion! I posted over on the thread you told me about so hopefully someone will know something over there. see post
Website Down
The website isnt working for mac users. Any Link that i click on redirects to a bad server page. 
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BEAUTY MAVEN graecie / BEAUTY MAVEN BEAUTY MAVEN / replied
 Even private/incognito doesn't work on my mac.  Sephora website unavailable to me for a few weeks now.  I can post this but can't access loves list or search or purchas... see post
How to get Dewy Skin?
Hey guys, I had a pretty bad experience with the  Tsubaki Glotion . It was nice for a few weeks, but I started breaking out after continuously using it for months, and I've never really had a breakout before. I am really into the natural dewy look. I've tried BB creams but I barely need coverage, if any at all.  Do any of you have reccomendations for lotions that give you that dewy look that will last long,  or super light BB creams? Thanks!
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SIGHTSEER Lala1127 / SIGHTSEER SIGHTSEER / replied
I really love the Bare Minerals complexion rescue mixed with a drop or two of either CoverFX enhancer drops or Josie Maran Illuminizer. Apply with a damp beauty blender,... see post
Rant: Stop Being So Stingy With Samples Sephora Stores!
Can someone explain to me why Sephora stores are so stingy with samples? I have gotten so turned off from shopping at any Sephora location this past year. I can't be the only one who now only buys online because the SAs lie, refuse to give out samples and act as if you are personally inconveniencing them and taking money out their pocket by asking if there are any samples for the day or if you can get one for a specific product. I have been to numerous stores only to be told "We don't have any" when I can clearly see boxes full behind the counter. I have also been told that the only samples I could get are the ones redeemed for points and "They will make you any sample you want", but my apologies if I don't want to put something on my face that a million people have stuck their dirty fingers in or used (particularly the case with jars/tubs and most makeup). All the testers are breeding grounds for nasty bacteria. Despite their claims that they clean everything regularly, I have seen tons of people apply lipstick/lipgloss/mascara using the brush it comes with, then putting it back and contaminating the entire product. I don't share mascara with my friends, so I definitely don't want to with 100 strangers.    I am always tempted to just cancel my purchase and go home and buy it online when I am told there are no samples. There is no reason to waste my money there and get no samples when I can order from home and get at least 3 foils and a deluxe sample (often more) for free, along with free shipping. Does Sephora still not realize that samples encourage us to buy more products? I cant tell you how many products I have bought full sizes of only because I got a free sample, tried it and loved it. There have also been many products I thought I would love, but tried a sample of and hated, therefore not wasting Sephoras time or money by buying it, hating it and returning it. They should be throwing samples at us left and right and offering samples of products when we ask for recommendations. Especially to us Rouge members who have spent thousands. We shouldn't have to ask and receive weird looks and attitude, they should just put them in your bag at checkout. During one of the only pleasant experiences I have had at Sephora, a trainer for the company who helped me told me that anytime you go to the counter and ask for samples and they say "we have none" that they are lying. He showed me that almost all the drawers under the displays are filled with samples and back stocked product and that they have foil or deluxe samples for most products (despite them always trying to make you one from the tester). He also told me that most of these samples are given to Sephora by the companies for free, so there is no reason they should be stingy with the samples because they cost them nothing and encourage you to buy more products. You would think that Sephora would want to encourage us to shop in store where they can convince us into buying more and not lose out on money they pay for the free shipping that rouges get. I would go to my local Sephora all the time and probably buy more if they actually gave out samples. Who do we need to talk to in order to get a change?   Have any of you all had these issues with Sephora stores? Do you prefer buying in store or online and why? Interested to hear everyones experiences!      
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BEAUTY WHIZ Nickelliebear1 / BEAUTY WHIZ BEAUTY WHIZ / replied
I really wish that there were more hygiene stations scattered throughout the store.  I'm an ex-cast member and a beauty junkie myself, I'll very rarely get a sample in s... see post
Which limited edition products and collections are must have and which to skip?
We've all felt the pain of those items that we would have gotten, should have gotten but now must pay way to much to buy from re-sellers.  Maybe collective BT minds can identify (while still in stock) the limited edition must haves. Heading into the holiday season the limited editions will likely be more extravagant and exciting.  I'm eyeing Burberry and Guerlain. Anyone have any thoughts on currently available or soon to be limited editions?   A lot of the holiday stuff is limited so I'm linking to the holiday thread as well :  http://community.sephora.com/t5/Beauty-Confessions /HOLIDAY-2016/td-p/2454167  
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HALL OF FAMER Tamara76 / HALL OF FAMER HALL OF FAMER / replied
This is true.   The star shapes would definitely stay in place - I just don't want to lose the 3-D effect on my lovely stars: The more I look at this, the more I wa... see post
Sephora.com error
Hi there, i would like to know what is going on with SEPHORA.com and safari? there's away an error
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @mbadia + @Euradyce,    Sorry for the trouble! As @fatimamummy, we are currently working on this. Please visit the link provided or send me a pm if you need furth... see post
Writing reviews about Sephora employees
often when i go into sephora, they give me a website to go to in order to write a review of my experience. does anyone have a link to that website? i keep forgetting to write reviews and then when i'm ready, i can't find the website.
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BEAUTY GURU Askenjuri / BEAUTY GURU BEAUTY GURU / replied
Yeah, I had this happen at Union Square here in NYC.  I walked in asking about a NARS product and the SA (I thought) told me the colors were wrong and led me back to the... see post
Sephora vs. Ulta - The Verdict
I've been a VIB for a few years now, and my local Sephora is within walking distance of that "other" brand. I've heard rave reviews about their rewards program, most especially about their generous giving of free product with each new level reached and not samplers.   Today, I headed to my Sephora store for the VIB event, got my bag loaded up, and then...went to Ulta. I was actually there to get a tube of NYX lip gloss since I've heard so much about it, but I went through the whole store out of pure curiosity.   The verdict? While Ulta does carry drugstore brands and their rewards are pretty lofty in comparison...Sephora has my heart. Ulta felt too "superstore-ish". No offense, but a little...below...the standard and prestige of Sephora. So, Sephora, heed our call! Amp up our VIB rewards. Tidy up the shelves and demos in your stores (our store is a tad lacking in that dept.). And, keep up the great work! = )
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HALL OF FAMER Candy357 / HALL OF FAMER HALL OF FAMER / replied
I love Sephora because they made me feel welcome and are so nice. Not pushy either. This goes for every store I have visited, from different states too. Anyway they hav... see post
I would love to be able to organize my loves list
I would love if we would be able to create folders on our loves list to further organize. We could create multiple folders and name them whatever we wanted, that would be so useful and I'm completely sure others would agree!
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BEAUTY GURU CheerMomma / BEAUTY GURU BEAUTY GURU / replied
I was just thinking that today as I browsed my list. I'd love a frequently purchased, lusting after, and a only if it goes on sale section on my list. If Sephora were cl... see post
HOURGLASS THREAD
As a longtime Hourglass lover and addict I figured it was time BT had a dedicated thread to one of our/my  favorite brands!    Direct link to the Hourglass page on Sephora: http://www.sephora.com/hourglass   What are your favorite products from this line?   New at Sephora: GIRL Lip Stylo http://www.sephora.com/girl-lip-stylo-P415641?skuI d=1892785&icid2=hourglass_whatsnew_us_carousel 4156...   Travel Size Ambient Lighting Powders (All Shades) http://www.sephora.com/ambient-lighting-powder-P37 7723?skuId=1716414&icid2=hourglass_whatsnew_us_car ...     Vanish Seamless Finish Foundation Stick http://www.sephora.com/vanish-seamless-finish-foun dation-stick-P410532?skuId=1827419&icid2=just_arri ...   Ambient Lighting Edit- Surreal Light http://www.sephora.com/ambient-lighting-edit-surre al-light-P410774?skuId=1845668&icid2=products%20gr ...   Not Sold at Sephora:     Curator Lash Instrument       Curator Ascent Extended Wear Lash Primer     Curator Realist Defining Mascara Formula     
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HALL OF FAMER sabrinas / HALL OF FAMER HALL OF FAMER / replied
Heres my quick review on the girl lip stylos (i gave 3/5)   I went in store to try some of these out because of the rave reviews and I left unimpressed. The staying po... see post
need help matching color!
Which of the new "lip liners to go" would be comparable (most similar) in color to the nano lip liner 13 belle beige?    
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi NessaVL, I recommend trying  16 Nude Beige.    see post
When will Sephora restock the black and orange GlamGlow masks?
I tried a sample of the black one and loved it! But I wanted to try the orange also to see if it would help fade my freckles.
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Autumnash, They both should be available again soon. :) Please make sure you are signed up for email notification! see post
Makeup Musthaves
What is your one must-have product? The one product that you would repurchase if all your makeup disappeared?/What is the product you would recommend to someone trying to build a higher end kit?
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HALL OF FAMER virgo87 / HALL OF FAMER HALL OF FAMER / replied
I have 3 that I have repurchased numerous times that I can't live without.   Becca Under Eye Corrector- it really does conceal my dark circles and makes concealer go o... see post