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How can I see my previous reviews?
HALL OF FAMER SydBristow / HALL OF FAMER HALL OF FAMER / replied
Go to your profile page and it shows your reviews.   http://community.sephora.com/t5/user/viewprofilepage/user-id/677768 see post
How do I become a raw ingredients supplier?
My company is interested in becoming a raw ingredients supplier.  What is the correct venue reaching the raw ingredients buyers?
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Caudalie Beauty insider Reward with 4 samples has a pictogram that says to use the mask first? Is this a mistake?
The pictogram is titled: Voila! 4 Step French Beauty Routine   Then it says:   1. Detoxify - Instant Detox Mask 2. Cleanse - Micellar Cleansing  3. Treat - Vinoperfect Radiance Serum 4. Moisturize - Vinosource Moisturizing Sorbet   Is this a mistake or an actual routine? Has anyone tried this order ?   Or am i misunderstanding it and it's just listing the products inside?    
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
Micellar water isn't a true cleanser, it's more like a toner - swiped over the face.   A mask should be done on a cleansed face anyways, the water picks up what's left... see post
nc25 vs nc30 (MAC Pro Longwear)
Hello~ I don't live near a department store with a MAC counter or standalone MAC store.   I have been wearing MAC Pro Longwear in NC30 this entire summer! Yes, it is a tad orange, but I find that it blends to match my tan nearly perfectly. I was super worried at first when I bought it in the winter (NC30 in Full Coverage is apparently quite lighter and more yellow), but it's awesome for my summer skin. I usually mix it with argan oil or my L'Oreal pro-glow, since I do have dry skin.   And now, the REAL question...   I'm about to reorder, and I figured that I might want to order a lighter shade for the upcoming Fall, and also because I plan on making a DIY cushion foundation with it to carry around in the Fall during class. NC25 seems like the obvious choice, but I wanted to ask if it also was equally as orange, or if it was more yellow. I'm warm-neutral, and way too many foundations are too yellow or olive on me.    I tried to use Temptalia, but the only foundation that I KNOW matches my winter skin 100% is matching to NC30 (it definitely IS NOT!), while the NC25 matches to a more yellow shade in that line. When I matched all, the matches appeared very yellow in comparison to the NC30 shades.   Can anyone offer insight?
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how do i post a product review?
I'm interested is reviewing a product I just purchased from Sephora. Can anyone recommend how I do that? 
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HALL OF FAMER studz / HALL OF FAMER HALL OF FAMER / replied
Go to the product page for whatever product you just bought. Scroll down the page until you get to the reviews section. There will be a button saying "Write A Review". C... see post
Hello hey do you deliver in dubai uae?
Hey do you deliver in dubai uae? or Do you have an online shop for dubai?  please let me know thank you
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi GinaKim, at this time we do not ship to Dubai. You can find your nearest store here> http://www.sephora-me.com see post
How do i find out what I'm getting in my August Play! Box
APRILMD3g / FRESH FACE / replied
In the app click on reservations and then there will be a second drop down menu (the second set of triple lines). Go into my beauty bag and then Sephora play.  If your b... see post
I purchased something in Roseville, two hours away from me, can I return it to a different store?
MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi gijo88,    @k617 is correct! You are welcome to return or exchange this at any location with your receipt, within 60 days of purchase for US stores. We recommend... see post
Travel Size page
I like your Travel Size page offering “Our Current Travel Checklist” and “More On-The-Fly Favorites” listings. Curious, when did you start offering the travel size products in the U.S.?
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Shuko,   @TrysBeautyItems is correct! The sizes have been offered on the product pages and these sections have been online for awhile. If you have further questi... see post
Fall / Winter Found in the Wild 2016 (and Holiday Too!)
Until @TheSocialQuota wants to take this over again I'm going to keep the "Found in the Wild" thread going. All that is new on the Sephora site posted in one thread. If I remember correctly, sometime around mid-to-late August early holiday and many fall items start showing up on the Sephora site. So this thread is a place to post all of the new items or brands showing up here (or elsewhere if you want)....updated for Fall and Winter 2016. I will miss most so if you see a new item please post it!!    
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HALL OF FAMER meganlisa / HALL OF FAMER HALL OF FAMER / replied
So lovely!!! see post
Thoughts on Drunk Elephant? Almost done with TLC and not noticing much
I don't have much left in the bottle, and I am not seeing any noticeable benefit from using it.  This was my first premium skincare purchase, and I am not sure this was worth the $90/oz.  Anyone have good results? 
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Blotterazzi by Beauty Blender
Can someone help me understand the point of Blotterazzi? I got it in my July Sephora Play Box, and wasn't sure what to do with it. The product description is very vague. It does absorb water a little bit, but I'm honestly not sure how to use it. 
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BEAUTY BRAINIAC SandraD6615 / BEAUTY BRAINIAC BEAUTY BRAINIAC / replied
I get pretty oily by noon and this does a pretty good job at absorbing most of the oil without erasing my makeup, it does absorb better when clean though i have noticed see post
Makeover sanitation?
Hi, So basically I want to get my makeup done at sephora. I want to know how hygienic is the process? Do they use testers out on the counters on your face. Can I ask them to use premade samples of whatever they are going to use on my face. When the SA gives you a sample are they premade, do they have a separate tube of whatever product you request a sample of, or are samples take straight from the tester tubes. Also are there disposable makeup brushes, if so can you ask the SA to only use the disposable ones? or bring your own brushes? 
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Soumya16,   I would recommend calling your local store before you make your appointment and they can give you the full details on how they sanitize and what they ... see post
Night/day/eye Creams
Hi All!!! My question is I'm just about to finish up all my skin care creams and I'm looking to find what is awesome out there these days. I have been faithful to the philosophy brand because I LOVE there cleanser so much!! just not sure if I'm getting the most out of the creams. Any suggestions for some amazing night creams, day creams, eye creams and serums even a toner would be great! Thanks so much!!!! 
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @sarahjane19   What is your skin type?    A great mouisturizer for all skin types is Lancome's Énergie de Vie The Smoothing & Glow Boosting Liquid Moisturize... see post
Sephora NYC Stores - Exclusives/Hard to finds?
Heading up to NYC for a quick day trip and when trying to decide where all I wanted to go, started wondering if there are any brands/products that are only/primarily available in NYC area Sephora locations. I do most of my ordering online, but sometimes it's fun to see/play with stuff in person first.     Thanks!
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BEAUTY MAVEN jriskus / BEAUTY MAVEN BEAUTY MAVEN / replied
Good suggestions! Was thinking of checking out the Bite Lab, but don't think I'll have enough time. I AM planning to go to one of the Atelier Cologne stores though, in h... see post
Oxygen In-store facial?
I was in my local store today (Upper Canada Mall - Newmarket, ON), and was told about this service you can get in store. It's an hour long facial that includes a 15 minute oxygen facial, plus the normal cleansing, toning, mask & all that. It's a minimum purchase of $75 & you obviously have to book it ahead of time.  Has anyone tried this service? What did you think?
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BEAUTY BOSS Insomniacmuffin / BEAUTY BOSS BEAUTY BOSS / replied
This is also offered at the Sephora Robson (Vancouver, BC) with a $50 min. skincare purchase.   Although it was kinda interesting, and worth it if you were going to ma... see post
How do I start selling on Sephora.com only
Hello, I am the inventor of a proprietary cosmetic product that is not yet available for sale. In seeking for distribution channels, I put Sephora.com on top of my list. How can I start selling my branded product on Sephora's website only, not in stores? Thank you in advance! Ruzanna.
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HALL OF FAMER kssweetheart / HALL OF FAMER HALL OF FAMER / replied
@Ruzik123 - I would recommend calling /contacting QVC if you want a good shot at getting your products out there. My SIL's cousin was on QVC, she made a hair accessory ... see post
help me
this is me I have makeup on but I'm a strawberry blonde and I have blonde eyelashes and eybrows and idk what kind of eyeliner I should use or what mascara or what kinda eyebrow color I need I am pretty white with a couple fecklaces on my face and I need help I'm 15 btw and idk what product I should use any suggestiouns?
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HALL OF FAMER tbuss / HALL OF FAMER HALL OF FAMER / replied
There's really great advice here!     I'm fair too and black liner and lashes can look harsh under school or work lighting, which you don't want. For everyday, brown w... see post
Change address of 2-year Harpers Bazaar Subscription
Hello,    I just entered the promo code for the 2 year subscription of Harpers Bazaar however need to edit the shipping address to one other than the billing it "auto" gets sent to. How can I go about changing this?   Kelsey 
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love2gloss / RISING STAR / replied
I was able to enter a change of address through cancelmags.com, as noted in the promotional fine print. Thanks! see post
How do I find the answer to my question that I posted days ago, without going down all 98,866 questions. Do you E-mail answers to us?
BEAUTY MAVEN tintintina / BEAUTY MAVEN BEAUTY MAVEN / replied
Just figured this out myself. You have a couple options. You can change your default setting by clicking on your profile pic as @TrysBeautyItems described. Under "Abo... see post
Change the name for my Ellie subscription?
The name on my sub for Ellie is not the name connected with my mail box. How can I change the name on my subscription?
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
 Hi @Stephanie1239,   I will send you a private message, so that I can help you with this. Please check your messages at your earliest convenience. Thank you!    ... see post
my skin tights a lot after cleansing help ??
i used no7 normal to oily skin cleanser and after im done i feel that my skin is so tight i can barely talk and when i apply my seaweed moisturizer it burns a lot ???
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HALL OF FAMER studz / HALL OF FAMER HALL OF FAMER / replied
The cleanser sounds too harsh. It sounds like it may be a high pH cleanser, since those often leave that tight feeling on your face along with the squeaky clean feeling.... see post
Tarte Shape Tape Concealer
Hey! Does anyone know when the Tarte Shape Tape concealer will be available on Sephora.com?    Thanks! 
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HALL OF FAMER makeitup305 / HALL OF FAMER HALL OF FAMER / replied
I don't think this is coming to Sephora because it's part of Tarte's Double Duty line which is an Ulta exclusive. Sephora has the Rainforest of the Sea line. see post
Omorovicza Thermal Cleansing Balm
Hi Ladies,   Hoping for some opinions and help. I'm almost out of my balm and don't rightly want to drop $220 on another one until the November sale. I was wondering if anyone has any experience with something similar?    I love how hydrating it is and that it takes absolutely everything including waterproof makeup off. Is there something else I should try? Thank you in advance! 
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HALL OF FAMER fatimamummy / HALL OF FAMER HALL OF FAMER / replied
@Persais I haven't tried Nude oil so can Say if it is similar or different.  You don't have to mixed Shu oil in water. Just apply it to dry face ( just like cleansing ... see post
Want to return something, but no receipt?
Hi, I want to return my Naked 3 Palette, but I don't have the receipt or the box. Can I at least return it for store credit? I have proof that I bought it because it is listed on my beauty insider account.
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HALL OF FAMER BlueEyeAli / HALL OF FAMER HALL OF FAMER / replied
That would be up to the manager of the store you go to. Without a receipt or packaging they have a right to not take it as a return and you may not be allowed to return ... see post
Caudalie
I have been an avid lover of this brand for a quite now but it seems lately like the prices are getting jacked up or they are dropping products all together. For one, the Vinoperfect Radiance Serum now says it cannot be shipped to Canada, why? I have ordered it dozens of times and will be absolutely crushed if I can no longer get it.... If someone could please shed some light on this that would be great.
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BEAUTY MAVEN Cassie23 / BEAUTY MAVEN BEAUTY MAVEN / replied
Thanks @MaliBT for the clarification. I will never get how this whole thing works (some products are ok, others aren't), but luckily I've got other options now.   Tha... see post
Huda Matte Lipsticks
Will the matte lipsticks be carried in the stores or only available online?   Thanks.
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BEAUTY BUFF Amreeners / BEAUTY BUFF BEAUTY BUFF / replied
FYI, there are only 5 shades available, and apparently you can only get these on the app.      see post
how to get the kat von d concealer in store?
What do i do to get it? i know i spend $25 for it, but do i say "Lock it up" at the register? 
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BEAUTY BOSS Buddygirl13 / BEAUTY BOSS BEAUTY BOSS / replied
Sephora needs to get it together! I called my store and was told the promo was only online. 👎🏼😒 see post
wasn't the Makup Forever water blend foundation supposed to be available yesterday?
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Sophiemakeup, Sorry for the confusion! It will be available next week. see post
I want a product that isn't carried in my local store. It's $25 and I don't want to pay shipping for it or travel to get it
I called Sephora world and I asked the lady if they transfer products from store to store. She said no.   Then she said that the store could order it for me and they would send it to me. She said I wouldn't have to pay shipping   So I was confused.   Can you re clarify if this information is correct?   I don't feel it's fair for me to pay shipping for this little product. It's so small. But they would do free shipping if it was worth over $50. 
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BEAUTY MAVEN Glenn71490 / BEAUTY MAVEN BEAUTY MAVEN / replied
hmmm, they should be able to order it for you at the store without you paying for shipping. they were out of a foundation I wanted and they asked if I wanted them to ord... see post