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I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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Sephora.com
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-b y-SEPHORA-Invitation-FAQs/td-p/2124432
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Products
As a longtime Hourglass lover and addict I figured it was time BT had a dedicated thread to one of our/my  favorite brands!    Direct link to the Hourglass page on Sephora: http://www.sephora.com/hourglass   What are your favorite products from this line?   New at Sephora: Vanish Seamless Finish Foundation Stick http://www.sephora.com/vanish-seamless-finish-foun dation-stick-P410532?skuId=1827419&icid2=just_arri ...   Ambient Lighting Edit- Surreal Light http://www.sephora.com/ambient-lighting-edit-surre al-light-P410774?skuId=1845668&icid2=products%20gr ... New at Nordstrom:          
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Products
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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Sephora.com
Hello Canadian BTers!   I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.   That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have  a question about any of these things, drop it here, and we will do our best to track down the answer for you.   I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.   Okay on to the info! Here's what I know (previous releases in spoiler):   New Launches / LE products Spoiler (Highlight to read) Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Spoiler (Highlight to read) Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Spoiler (Highlight to read) Spoiler (Highlight to read) Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Spoiler (Highlight to read) Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Spoiler (Highlight to read) Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.  Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.    JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it. KVD Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  Metal Crush Eyeshadows - confirming Restocks Spoiler (Highlight to read) Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it.  Thursday 7/16 at 9am PT Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm Brands Spoiler (Highlight to read) Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. St. Tropez - Coming back soon!  Drybar - TBC, but don't give up hope!  Omorovicza - Coming back! Target date is Fall (Sept) Ardency Inn - Coming Soon  Dr. Jart (except acne / SPF skus) - 8/27 PMD - Fall (Sept / Oct)  LaVanila - 8/27 (just deodorants, no fragrance or body lotion)   If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Products
So I noticed this new line of skincare products that both Sephora and QVC is carrying. Has anyone here used any of their products or personally heard good/bad things about the brand? I thought about purchasing the lip balm they have just to try the brand out. It appears to be an all natural line (which I can appreciate). Thanks in advance!
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Sephora.com
Until @TheSocialQuota wants to take this over again I'm going to keep the "Found in the Wild" thread going. All that is new on the Sephora site posted in one thread. If I remember correctly, sometime around mid-to-late August early holiday and many fall items start showing up on the Sephora site. So this thread is a place to post all of the new items or brands showing up here (or elsewhere if you want)....updated for Fall and Winter 2016. I will miss most so if you see a new item please post it!!    
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Sephora.com
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
Sephora.com
Are buyers eligible for money back if a product they bought at full price suddenly goes on sale?
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Stores & Services
Hey   I was under the impression that VIB Rouges had unlimited FREE access to the Beauty Studio and the Rouge page even prompts me to make an appointment. However when I go to make an appointment it says the 45 minute sessions are only with a $50 purchase and that the only Free sessions are the walk-in 15 minute express sessions (which are basically just for one facial feature instead of your whole face). Please clarify!   Thank you
Stores & Services
Hi, I really want to delete this account. Please help!
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Products
Since Glossier launched its Phase 2 set today, I thought it would be a good time to start a thread for the brand. Plus, I'm a bit obsessed with its products.   PROMOS:  I have a referral link (you get 20% off, PM me for it). Sometimes there are additional discounts and promos floating around IG. Tag me if you find one and I'll add it here.     NEWS:  The Black Tie holiday set was released. It includes an LE Haloscope in Moonstone, a Glossier Pink nail polish, a glassy lipgloss, and a black eyeliner. And now the items in the set are being sold separately.      Two new Generation G colors were released, Leo (cocoa) and Zip (poppy red).   Swatches from top:  Cake, Like, Crush, Leo (new), Jam, and Zip (new).
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Products
We've all felt the pain of those items that we would have gotten, should have gotten but now must pay way to much to buy from re-sellers.  Maybe collective BT minds can identify (while still in stock) the limited edition must haves. Heading into the holiday season the limited editions will likely be more extravagant and exciting.  I'm eyeing Burberry and Guerlain. Anyone have any thoughts on currently available or soon to be limited editions?   A lot of the holiday stuff is limited so I'm linking to the holiday thread as well :  http://community.sephora.com/t5/Beauty-Confessions /HOLIDAY-2016/td-p/2454167  
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Sephora.com
  I used to buy the  BECCA Perfect Skin Mineral Powder Foundation  from Sephora (in Shell) but it doesn't appear anywhere on the website now, though the majority of BECCA's other products do. Will it be coming back or is it discontinued from Sephora?      
Products
I don't have much left in the bottle, and I am not seeing any noticeable benefit from using it.  This was my first premium skincare purchase, and I am not sure this was worth the $90/oz.  Anyone have good results? 
Products
I have very pale skin, and my cheeks break out very bad. My dermatologist told me my makeup products need to be non-comedogenic or non-acnegenic. My skin, especially on my contour line under my cheekbones, is very acne-prone.  It's really hard for me to find a contour that isn't orange-y and doesn't break me out. But without a little bit of contour, when I put my foundation on, I look funny since I'm so white and my foundation erases the natural contours.  I like working with cream best. I can't use Anastasia's or Nyx's though. Please let me know, I know this is hard and there might not be any that work for me. But if you do know, please let me know!
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Stores & Services
So I had a shocking experience at a Sephora Inside JC Penny...  I had purchased a Kat Von D eyeshadow palette at the Sephora inside JC Penny and because it was in my suitcase when I was traveling it broke. I went back to that Sephora and asked them to exchange it for a replacement. I didn't have my receipt but they were able to look at my beauty insider account (surprising that they even accepted that because they always give me problems). Apparently it had exceeded their "return policy" of 45 days by about 15-20 days and that's when I heard the most shocking thing ever - if I wanted to exchange the broken eyeshadow palette with a new one (exactly the same!) I would have to pay an additional $16!!! "WHAT? I have already paid for it" I told the cashier and she gave me the most disturbing look. I asked her "You do not have the same return policy with the rest of the Sephora stores?" and her answer "No we do not - but sometimes it is up to the manager's discretion". She didn't of course offer to bring the manager of the JC Penny store to assess this and throughout the whole encounter she had a terrible attitude! I am never again visiting a Sephora Inside JC Penny - I am a valued customer and I refuse to be treated with a dismissive attitude.  I went to a regular Sephora - and told them the story - and they immediately helped me without a problem!    SO WHAT IS THE PURPOSE OF THESE SEPHORAs if they do not offer the same benefits/qualities/experiences with the rest of the Sephora stores???   
Stores & Services
so I spent a fortune on the youth to the people moisturizer and face wash, and I think it's breaking me out. My cheeks are covered by pimples and spots and whatnot. But I never, never have this kind of problem with skincare, especially with such a product with so much amazing ingredient. The problem is, I took advantage of the 20% off sale, and bought heaps of products from youth to the people as my skincare for the next whole year. Now that i suspect the moisturizer is breaking me out, i need to exchange the moisturizer for other product. Since the purchase was made during the vibr sale, and I got everything 20% off, do I get the same value of the exchange as the original of the product or the 0.8*the original value?
Products
I have dry skin and typically use a hydrating foundation primer. But sometimes I would like to smooth the pores on my nose or chin depending on which foundation I am wearing on top. Are there any smoothing primers for dry skin, other than the hourglass mineral veil? I've tried it and was not wowed.
Products
I recently received a sample of the Becca Backlight priming filter, and i really like it. It works wonders with my Teint infusion foundation. However, I am not liking the price. My question is how does this compare to the Sephora Collection Beauty Amplifier afterglow primer & luminizer? Are they comparable, Sephora's if half the price. Thanks!
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Products
Hopefully I am not stepping on any toes with the No-buy thread or P10P of the past- but I know I require inspiration to use up long neglected products and have never actively sought to finish something up. It can be thrilling! It's almost as good as buying new product, right?*   Feel free to join me in forcibly integrating products I should probably just throw away into my routine in an effort to finish them off. Pick 5 products (doesn't need to be full size, baby steps) and begin!   My 5 Pan Challenge: 1. Chanel Rouge Gabrielle 2. Benefit 'That Gal' highlighter 3. Glossier face mist 4. MAC eyeshadow quad from circa 1912 5. Dr. Jart Cermadin day tint deluxe sample     (*Wrong)
Stores & Services
Hi Ladies, I wonder if any of you work /have worked at Nordstrom beauty department? I was scheduled a phone interview and would appreciate any insight and advice. Anyone I can talk to ?   Thanks  
Products
What is the best product from Ole Henriksen?
Stores & Services
Just had the worst experience ever with Jcp Sephora, not only did they not accept my Sephora gift card, but pricing was totally different. I showed the associate the item I wanted and the price, but clearly she ignored me, and had me swipe my card at Jcp price. Sad to say the DM was in the store and I have noticed the customer service declining tremendously. Sephora, please train these Jcp associates to be more like the store associates. Will not shop at another JCP Sephora ever again. 
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Stores & Services
often when i go into sephora, they give me a website to go to in order to write a review of my experience. does anyone have a link to that website? i keep forgetting to write reviews and then when i'm ready, i can't find the website.
Products
Does anyone know if Sephora Canada is selling the  DRUNK ELEPHANT Lala Retro Whipped Cream in the new airless containers or it still being sold in the old jars.
Products
Hey everyone, I have been exclusively using the Laura Mercier Oil-Free Supreme Foundation for the past 5 years. It was discontinued last month and I have been searching for a similar full coverage foundation. I have gotten some good recommendations for full-coverage foundations from Sephora employees but nothing has really been comprable. So I am seeking out anyone who was also devastated by the discontinuation of the Oil-Free Supreme to give me suggestions for what is the MOST similar. My color was vanilla beige for reference. Thanks! Nikki
Sephora.com
TODAY IS CYBER MONDAY BUT NOT AT SEPHORA APPARENTLY
Products
  I am interested in purchasing the new Bare Minerals barePRO foundation.  I wear the R170 shade of the foundation, but I'm not sure what shade that transfers to in the new foundation colors. Help?