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So, of course I'm going, but is there any reason I should go early? Are there any special buys associated with grand openings? I know about the gwp makeup bag. Tomorrow is a province-wide teacher conference, so no school tomorrow, which means a lot of girls will be there (smart Sephora!) I also happen to have the day off.   If I go first thing, should I get there before opening... Will there be a lineup? I'm only a 5 minute drive away
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Products
I was very lucky and blessed to win the Clarisonic giveaway last week and I received the device kit yesterday in the morning!! Let me first say, Thank you Sephora and Clarisonic for this awesome giveaway!   I didn't expect Sephora would send me the kit this fast though.  (BTW, am I the first winner who got this??)  I couldn't move any faster to open the box. The device kit was much bigger than I thought it would be, plus a congratulation memo from Sephora .   I roughly went through the manual first and learned that I have to charge the device for 24 hours prior to the first use. So I charged it and tried it today. I think I've never been excited to go home and wash my face . Who knew I would be this excited to take off my make up, lol.  As soon as I came home, I ran straight to my bathroom and used the device. And you know what? It's AMAZING!   I've been using Neutrogena Microdermabraison system over a year. And it's the only cleansing device I've ever tried. I heard a lot of good things about Clarisonic, but I never reached out for one because of its price tag. I'm more of a makeup girl and I don't spend my fortune for skincare. I was quite happy with my Neutrogena system and would've been forever happy with it only if I didn't know how good Clarisonic is!!   As I'm entering my late 20's, I've noticed that my pores are getting bigger and I spotted more blackheads on my nose. These were the reasons I bought the Neutrogena system at the first place. But holly molly! Clarisonic is so much softer and moisturizing(?) and also doesn't leave me the tingly or itchy feelings and redness on my face that Neutrogena always gave me.   I think it's the brush that makes the biggest difference. The Clarisonic brush is so soft compared to the Neutrogena pad (not brush). The pad has a bit of sand feeling on the surface (Feels like a scrub that has really big particles in it). And I don't get how it could even moisturize my face. I guess moisturizing is not really a proper term here, but I actually feel like my face is very moistened after using it without any noticeable redness on my cheeks and forehead. Every time I used Neutrogena, my face turned quite red for a few hours, but Clarisonic didn't make my cheeks that red at all! My face is very smooth and feels like baby skin now. I can't stop rubbing my cheeks (perv alert!).    I also have to mention how nice the device stand is. The stand makes easy to place the device. And the charger is magnetic. There are just little something, but very nice little something . Overall I think this device is so worth the money and deserves a good review.   I was actually ready to criticize this product before using it. I didn't want to be all so nice because I got it free. Yet I'm only telling you guys how good it is because I can't literally think of any con right now. (I used it only for once. I'm not sure if I'll find some cons in the future.)   If I knew Clarisonic is this great, I would've bought one with my own money a long time ago. I'm wondering how this Smart profile is different from Mia 1 and 2 though. Anyway I'm seriously so thankful for this giveaway to let me have this wonderful device in my life! What a beautiful night for me!!   *I didn't mean to write this long.. but I had so much to tell you guys!! lol  
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Sephora.com
  hey, i am currently a community college student who really saved up for this 20% annul sale ( for saving some money of course). I have to work to pay my tuition, so i don't have that much to spend for my own things. I am waiting for this 20% off for several months already. I hope someone could do me a fever and send my a code for it ! please it it to Claire6her@gmail.com                   
Products
I completely snoozed on this, and now it's OOS. I have my fingers crossed that there will be a restock. Mods, will there be? (Just lie to me.)
Products
For anyone who has the UD Full Frontal Lipstick Stash - can you confirm whether the box is reusable? I like to re-use boxes from gift sets to store makeup and I've heard there were some problems with the foam insert not coming unstuck from this one.
Products
When will the NARS Digital World lip pencil set be available? I am just dying to get it!
Sephora.com
I  somehow got on sephora's Canadian site!  I have been trying for two hours to switch back to the USA site!  Oh, I've  hit the little flag several times even tho it shows USA.  AND I  cleared the cache.  PLEASE HELP ME FIGURE THIS OUT BEFORE I LOSE MY MIND!
Stores & Services
Hi everyone I'm heading over to NYC in November and have a huge list of things I want to buy from Sephora! Can anyone tell me which is the largest / best store to head to?    Thanks
BeautyTalk Feedback
Wouldn't it be nice if we actually got something free instead of having to purchase something to get something free? Dear Sephora, please consider contests where the winners just get free stuff. Thank you.
Products
Debating between clarisonic mia 1 or mia 2? Are the 2 speeds worth it? I have normal skin with little accumulation of oil
Sephora.com
I got enabled into ordering the Nars Almeria blush this morning, and I want to use one of my match game codes, but I'm not into any of this morning's samples.   does anyone know how often they rotate?
BeautyTalk Feedback
Hi sephora, I seem to remember make up stations stocked with disposable tissue and facial cotton, lip, eye and brow brushes, makeup removers, a jar of makeup brushes, water spritz, hand sanitizer and etc. All complimentary and meant for it to draw in people to try makeup so as to make it easier for people to try new thing and remove makeup which eventually will become a sale and a repeat customer if they like what sephora has to offer.  Sadly this hygiene and hospitality standard has fallen today at Sephora flagship store in Kuala Lumpur Malaysia Starhill gallery (18 oct 2014). Dirty tissues all over the makeup stations, no hand sanitizer,  no disposable brushes to try on eye shadows and blushes, no bins to dispose used tissues. The standard has gone from 10 to 1. It is unhygienic, disgusting and I fled to MAC that day. I've been a loyal sephora fan since it's 1st store in Singapore, I never  think i would go back to MAC but today it happened because Sephora is very unsanitary! With the price point and the glamorous locations that you have positioned yourself, it has not meet the expected standard. Truly disappointed. Yours truly black card no. 6501000246756
Sephora.com
I've accumulated quite a few favorites I want to keep track of. Would love to have more features, such as ability to group favorites (skincare, lipstick, foundation, etc.)   Would be extra fabulous to be able to make some notes ...   Does anyone else think so?
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Sephora.com
Hi,  I was just wondering if anyone had a employee appreciation friends and family code they would be willing to give to me. It would be very much appreciated!  
Stores & Services
I returned a foundation that i used once and was the wrong color for me through mail, because I bought it online. I returned it about 1-2 weeks after I received the item. Its been over a month (30+ days) and i have not received any confirmation that my package was returned and my money is not returned. What do i need to do? 
Products
I'm trying to make a wish list for any upcoming sales and had a thought...Is there a way to search for items with a high "loved" or review count. I would love to see what I'm missing.
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Products
Holiday season is coming and this is a stressful month, so I figure I'd treat myself to something a little expensive I usually don't buy. But I can't decide what I want! =O   Has anyone tried the Alexis Bittar brush? Sephora LE/holiday brushes are a hit or miss for me, but this is too pretty to dismiss...  http://www.sephora.com/alexis-bitar-liquid-gold-be auty-brush-travel-wrap-P389166?skuId=1630482   Has anyone tried and loved the SK-II face treatment essence? I have tried the sheet mask but not the other two, very VERY tempted....  http://www.sephora.com/pitera-essence-set-P383903? skuId=1573062   Or, I can go for something fancy and not-LE like Marc Jacob's bronzer brush, or Caudalie Beauty Elixir......... so what is on your wishlist (or stash) that is a bit too expensive but you just can't stop wanting them?
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Products
anyone see these yet?  I wonder how much they will cost!    
Products
These cute little gift card holders include a mini S&G body butter for $6. Last year I bought several of the Fresh gift card holders with the mini lip balm & loved them. Great way to give someone an extra surprise along with a gift card or cash.    http://www.sephora.com/the-righteous-butter-body-m oisturizer-gift-card-holder-P390992?skuId=1656446
BeautyTalk Feedback
Hi - I just posted something but it went to 'Acne' But it's not about acne. Can you move it to the main board for me? Also, let me know if you have any thoughts about my issue. Thanks.
Sephora.com
Hi all- I was just wondering if bt is in a bad mood or just being mean to me personally today.   One post I tried to edit and it wouldn't even give me the "Edit" option in the list of things you should be able to do. Another post showed me the 'Edit' button and allowed me to alter my post, but then it wouldn't allow me to 'save' it - it just let me use the 'cancel' option which is next to 'save'. The 'save' button was it's usual rouge color.   Any thoughts? Anyone else having issues? Or is it just me? Thanks in advance.
Sephora.com
Order was cancelled for unsuccessful authorization...From searching the boards, I think it was because of quantity limits, which makes sense, so I can stop trying to reorder the same pallets!  However, there was a 250 point perk that I ordered that I also did not receive since the order was cancelled.  Can you please credit the points back to my account?  Thanks!
Sephora.com
Hi fellow Canadians,   I know many of us were really upset when we were no more able to shop at sephora through ebates canada. Here is the good news, we can shop Sephora again through ebates canada. Cheers  
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Products
I keep seeing these beautiful displays for Sephora Bath & Body products, but can't find them online. Are they only sold in certain countries? Why? And when will they come to the US? Because I NEED these in my life!
BeautyTalk Feedback
were can I find a list of all the promos out now? I should know this by now . Please help if you can. 
Stores & Services
Hi! I bought a foundation just a day over 2 months ago, and the alcohol in it irritates my skin. I've barely used it since I wanted to use it on special occasions only based on the price ($62) and I still have the receipt from the purchase. Would the store accept it? For a return or store credit, I intend on buying a different foundation with what i get back
BeautyTalk Feedback
Hi,   I thought it would be cool to give BTer's and/or Insiders the ability to curate their monthly favorites lists. We can share them with others or just have them sitting on our profiles so people can see what we like that month if they are interested in learning more about us. We could also have a link which shows everyone's list and it would give both buyers and vendors, the ability to see what people are currently loving, and whether those recommendations have spurred others to try those items.   Just a thought. I like to see what my fellow makeup lovers and what beauty guru's are currently loving so i can see if thats something I want to try.  
Sephora.com
Hi! is there a way to list all the products (makeup, skincare, etc) in just one place? like one time when I managed to do so and order the items from low to high price and discovered the sephora wash caps. Don't get me wrong, I like how organized is everything in the menus but I'd like a way to list and see everything
Stores & Services
I wanted to grab the UD Pulp Fiction palette and for the sake of instant gratification, I'm planning on buying it at the nearest Sephora that has it in stock, at JCP. Do they price match the sale price online of $16?
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Stores & Services
Parking at the event was a nightmare, because the mall was not finished.  There was a lot of construction still taking place.  I drove around the mall, which is bigger than I expected for more than 10 minutes before I finally found a place to park.  Most of the parking lots were blocked off.  Even the employees directing traffic had no clue where there was an open lot (for customers), so we were all confused and on our own.     This is an outdoor mall.  Anyone who has been to Vegas maybe picturing the outdoor outlet on Charleston and the 15, but this is much nicer.  The stores also seemed to be farther apart with wider streets making the distance between each store seem greater.  It took me a while to find Sephora, because none of the three employees walking around knew where it was.  One told me there would be a directory in the quad area and suggested I walk there to take a look.  I later found out there were information desks placed around the mall with maps and cute water boxes, so I was disappointed none of the employees directed me there.   As I walked through the streets, I saw a lot of vacant stores that did not even have dry wall up and looked quite dirty.  They did not fit the overall look of the mall, which is beautiful.  I admit that I expected it to be more beautiful than it was, because everything in Summerlin seems more beautiful than its counterparts around the city (the strip excluded, because most of the shops on the strip are beautiful.  I avoid the strip as often as possible though).  Hopefully, everything will look a lot better as they put the finishing touches on the mall.   I was on my way to the middle of the mall (the quad area) when I spotted the Sephora.  It has a great location.  I think it looked pretty similar to most other Sephora stores on the outside.     It was about 20 minutes prior to the opening time when I arrived but I saw someone walking through the revolving door.  Excited that the store opened early, I followed along.  We both quickly found out the store was not actually open, so we found our way right back outside.  There was a man wearing a Sephora shirt sitting on the bench outside who apparently tried to tell us the store was not open yet.  The lady who entered prior to me said she could not hear him.  I could not either, because I was not wearing my hearing aids.  My lack of hearing combined with the physics (he was speaking toward my back) prevented me from hearing him.     I sat on the bench next to him and apologized that I did not hear him.  Then, I told him I was excited for the Sephora opening and the Ulta opening (which I am not even going to review, because it is a nice, clean store.  It is pretty small compared to the one I usually shop at and there was not a single opening event or GWP anyway.  I did get an email this morning that they are doing gift cards for the first 100 customers from the 17th-19th, so it looks like their grand opening event was delayed a bit).   People kept stopping in front of the store but only a group of no more than 15 (myself included stood and waited).  The man I was chatting with walked into the store about 5 minutes before it opened.  About a minute later, all of the employees came out of the store.  What they did next was cute and unexpected.       If you have not already guessed it, they started dancing.  If memory serves me it was to Taylor Swift's  Shake it Off.  I thought it was really cute, and I thoroughly enjoyed it.  I noticed there were a few associates over on the non dancing side with management and thought that would be me (hopefully).  I cannot dance at all!  They really did a good job and it was the most fun all day and quite cute to watch.         After the dance, they all lined up for the ribbon cutting ceremony.  I actually had the best seat and the house, so Sephora is welcome to steal any pictures I am about to post.  I can even email them upon request should they want higher quality photos.  I just used my phone, but no one near me was taking photos.  I cannot fathom anyone else getting closer, straight on shots.            After the ribbon cutting, the employees looked genuinely happy.  They invited customers inside the store.  As there was no official line, and I had been waiting out there the longest, I had no problems being the first customer to walk through the revolving door as they unlocked the regular door.  I quickly found the Hourglass display and saw they had Ambient Blush palettes in stock.  Excited and hoping to skip the line, I grabbed the first one and headed to the checkout line.  I should have checked the palette first to ensure I got one with a lot of pigment, but I did not.  Luckily, the pigment is fine on mine, so it worked out.   When I got to the register roughly around 10:02 (first one in the store and first one at the register), the SA was shocked that I was done already.  I told her I still planned on playing (who does not love playing) after my purchase, but I knew that was all I was going to buy in the store that day.  Thus, no need to wait for a line when I was ready to go.  She understood.  When I handed her my Rouge card, she got excited and called the manager over.  Before the manager arrived, I asked her if she had any ordering promos.  As is my usual experience, she looked at me like I was crazy and had no idea what I was talking about.  Do not get me wrong.  She was very pleasant and friendly, but she either really does not know about in store ordering promos or I was not describing it well.   As I was describing it, the manager walked up.  At first, I thought she did not understand me either, but she asked me an additional question.  I told her I was interested in the Bare Minerals one in light rather than fairly light.  She returned with two because they were the acne preventive foundations and did not come in the same light and very light wording that the regular ones come in.  She said she would just give me both of them  to ensure I got a proper match.  Can you believe this is my first in store experience EVER where I got a promo that was not advertised with the event?  Every other time, I get looked at like I am crazy and give up after trying to explain the emails say the promo is available with an in store or online order.  If anyone has a better technique describing these things, please let me know.  Now that I finally have a staff that gets it, I will probably start saving my emails.  I usually delete emails as soon as I receive them, because I hate having too many emails.     They gave me my purchase, a Sephora bag (which did not have any samples, not even foils, or gift cards as some openings have) and the 2 Bare Minerals promos.  Even though there was only a simple bag with no samples or gift cards, I knew this store was off to a better start than Town Square.  Other than the bag and the dancing ahead of time, the day was just like any other day.  There were no snacks, refreshments or anything else.     I walked around and started swatching a bunch of brand new things.  Do you know how awesome it is to swatch brand new items?  It was awesome.  If I had not already done my makeup that day (I was actually wearing some, because I went to work after the mall), I would have actually tried some of the items on my face.  The memory on my phone was full by the ribbon cutting (I actually had to delete an app to get the last three photos, but I did not want to delete another one to get more photos).  Thus, I did not get any pictures of the inside of the store or any of the items I swatched.  Sorry.  Next time I go into the store, I will get pictures and come back and add them to this thread.     Of everything I swatched, the thing that surprised me the most was the new Anastasia Beverly Hills Shadow palette.  I could not believe how beautiful it was.  For $29 (even though they are small shadows), that palette is a steal.  I ordered it online yesterday and cannot wait until it gets here.  It is not even something I was excited about, so the swatches really surprised me and definitely sold me.  I also swtached a MUFE shadow I liked, but I swatched more I did not like.  There is one I will probably buy though.   I was approached by multiple friendly employees and asked if I needed help.  I chatted with them and three different employees asked my BI status.  Two of the three wanted to introduce me to the manager once they found out I was Rouge.  They said they wanted to get to know their Rouge clients.  I thought that was very nice, because I never had a single employee care or even mention that I was Rouge at Town Square or Downtown Disney, which are the two stores I shop inside the most often.  I had already met the manager at the register.  She was the one who gave me the Bare Minerals promos, so I declined.  As I was talking to one of the employees, the manager came over to me.  She stuck three additional samples in my bag stating that I probably already owned them due to my Rouge status.  The samples were a Peter Thomas Roth gel, a Bliss cleanser and YSL lipstick samples.  I did not already own any of them, so I really appreciated the samples.  I cannot believe I got prepackaged samples inside a Sephora without even asking for them.  That was the first time that ever happened.  It was awesome.     Everyone inside the store seems great.  The manager goes out of her way to recognize her Rouge clients, which I think is great.  I look forward to shopping in there as often as possible even though I am certain it is slightly smaller than Town Square.  It is definitely bigger than Downtown Disney.  It was as beautiful as any other Sephora too, so you do not think about the unfinished parts of the mall when you're inside the store.  Everything looked polished and finished minus some missing products, because they did not get everything in on time.   What I received at the event.     And for those who have read my posts trying to hunt down a Rouge pre opening.  I confirmed they really did not have one.  They said they wanted to, but the mall would not allow them.  After seeing the parking situation and how uniformed the mall employees were, I am guessing they did not allow the pre opening, because that part of the mall was not ready to receive customers the night before the event.   After I left Sephora (feeling like I am going to be happy in this store), I found an information desk.  I got my free box of water (which is really cute) and a map.  I decided to check out Dillard's, because I knew there was a Lancome GWP.  The Dillard's was really busy.  I stopped by Dior and swtached the new palette I have my eye on, but decided to wait two more days to see if I would buy it at the Nordstrom Beauty Trend Show (I did not so I still need to buy it).  Then, I went to Lancome.  They had a Genefique set with the eye serum, face serum and a mini eye cream for only $110.  No clue how I resisted that or the GWP which looked amazing.  Can anyone believe I passed on a Lancome GWP?  I had the Trend Show in my mind.  The Lancome SA informed me Dillard's had a soft opening the night before, but it is in a different section of the mall than Sephora with its own parking lot.  I guess I cannot fault Sephora for that.  After Dillard's, I stopped by Ulta.  The employees seemed friendly.  The store was clean but small.  I swatched some new items there too but only walked out purchasing two cheap items.