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how to get the kat von d concealer in store?
What do i do to get it? i know i spend $25 for it, but do i say "Lock it up" at the register? 
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HALL OF FAMER JenniferOhJenny / HALL OF FAMER HALL OF FAMER / replied
At my store they said it was free with a $25 purchase. I was already making a purchase so I didn't care, but it seems that there is some confusion in the stores about th... see post
wasn't the Makup Forever water blend foundation supposed to be available yesterday?
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Sophiemakeup, Sorry for the confusion! It will be available next week. see post
I want a product that isn't carried in my local store. It's $25 and I don't want to pay shipping for it or travel to get it
I called Sephora world and I asked the lady if they transfer products from store to store. She said no.   Then she said that the store could order it for me and they would send it to me. She said I wouldn't have to pay shipping   So I was confused.   Can you re clarify if this information is correct?   I don't feel it's fair for me to pay shipping for this little product. It's so small. But they would do free shipping if it was worth over $50. 
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HALL OF FAMER wheeeee / HALL OF FAMER HALL OF FAMER / replied
They did this to my hubs twice when he picked up surprised gifts for me on his account.   They even add the 'promo' because both times the Sephora employee added a mag... see post
isn't the makeup forever water blend foundation supposed to be launched today online?
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Sophiemakeup, Sorry for the confusion! It will be available next week. see post
Trial run makeup for a bride
My wedding is this coming Sunday and I booked and appointment for me and my one bridesmaid. I was asking a whole bunch of questions and a few got looked over. They also set me up for a bridal trial run appointment also. I just want to know if I have to purchase $50 worth of product the day of the wedding AND the trial run or if that is complimentary.
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MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Chelsibelsi,    Congratulations! To be certain, we recommend contacting this location directly, as they will best assist you with all of your unanswered questions... see post
Josie Maran Argan Oil on Face?
Hi,   Is the Josie Maran Argan Oil something that is recommended to use on face? If so, where in your skincare routine would it go?    Thanks in advance!
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BEAUTY SAVANT quspork / BEAUTY SAVANT BEAUTY SAVANT / replied
It's absolutely for the face! I like to add two or three drops of oil to my moisturizer at night.  see post
Review: Bumble & Bumble 500 Point Perk Event at The Grand, Brea, California
  Today I attended the Bumble & Bumble 500 Point Perk event at The Grand Hair Salon in Brea, California. My reservation included an invite for me and a guest. I attended the event with my sister. The event itself lasted from 11:00 am to 1:00 pm       The invite detailed that there would be stylists doing a dry styling with Bumble & Bumble products, beauty touch ups from Bobbi Brown makeup artists, a gift bag, snacks, and drinks, and raffles for guests to enter.   I have to say honestly, this was the best Sephora experience I have ever had! Everyone was so kind and inviting! I checked in with the front desk where my sister and I were promptly given our raffle tickets and our goodie bags (one for each person, so we ended up taking home two bags). All guests received the same (super cute) bag which included deluxe sizes of:   B&B Surf Foam Spray (FULL SIZED!!) BB Thickening Shampoo & Conditioner & Hairspray BB Repair Blow Dry  Bobbi Brown Cream Shadow Stick in Taupe Bobbi Brown Mascara Bobbi Brown Hydrating Eye Cream $10 Sephora Gift Card & Mirror Compact 10 Shots of Botox ($120 Value, for use in the Salon, not pictured)       Tiny quip here, I, along with my sister and many other guests, were around the age of early 20's. None of us have no need for Botox or any cosmetic work done, so it would have been nice to have some kind of substitute for the service (like one laser underarm treatment, during the event packages of three treatments were being raffled off). That being said, it was super nice for this voucher to be given at all and I appreciate the thought!   The event was nicely supplied with drinks, cookies and pastries, along with sandwiches and cheese platters.    People were taken in by groups to have their hair styled. I sat down with Chandler and she was super nice! I told her I wanted to learn how to style my hair with the Surf products, using dry hair (I'm a night shower-er) on short, thick/fine hair. She explained throughly what product she used, why she was using it, and how to use it. She made sure I could see what was actually being done to my hair so I could try to replicate it myself at home. I was left with beautiful beachy waves and now I'm so excited to try the technique when I have some time!   Beauty touchups with Bobbi Brown meant sitting down with a makeup artist and choosing two areas to focus on: I choose eyes and skin. I don't remember my MUA's name but she was Asian (maybe her name started with a R?) but she definitely knew what she was doing. I was looking for a daytime smokey eye to make my hazel eyes pop and she nailed it. Foundation-wise, she gave me a lighter coverage foundation, since my skin only had some redness. She basically did a full face on me and never have I been so sold on the products she used on me! I am definitely coming back to Brea to purchase the foundation and eyeshadows she used on me.  On my sister, she did a beautiful soft pink every-day eye that looked wonderful on my sister.   They had a picture opportunities that I didn't take advantage of, but I heard they were fun!   This was the BEST experience I have ever had with a retail company event. The music was great, guests and stylists alike were excited to be there. I just wanted to give a HUGE shoutout to all of the stylists at The Grand and to the Sephora at Brea for organizing such a wonderful event. It definitely won't be my last.    
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HALL OF FAMER bonafide11 / HALL OF FAMER HALL OF FAMER / replied
Thanks for sharing! You look great. Sounds like it was worth every point. Just that gift bag is worth more than 500 pts. It's so considerate of the B&B stylist to make s... see post
Match a shade for me! - Kat von d lock it foundation
I am currently not in the US and thus I cannot actually go and try out the foundation.. so I need your help! I use the shade 1N1 ivory nude for estee lauder double wear. What color would be a close match?
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HALL OF FAMER Titian06 / HALL OF FAMER HALL OF FAMER / replied
Hi, @christieeee!  The Color IQ for ELDW 1N1 is 1R03.   In the KVD the closest matches are   - Light 44 with a Color IQ of 2R03.  This color may be a bit too pink, ... see post
sephora south beach
Hello: im a vib rouge so obviously I shop a lot at Sephora and I have been helped for many sales associates,but I had such an amazing experience at Sephora south beach in Miami that I wanted to send my feedback to the store,i live in india but I own a house in Miami so everytime I can I stop by the south beach location,Emely helped me last time and she was so sweet and helpful that I have been saving the paper with her name in my wallet so I can send the feedback,im very picky and I own a lot of everything so its hard to please me and she did an amazing job finding new things for me and she even searched in the computer for things that I was looking for but they were discountinued and she told me in which Sephora I can find it and offered me to order it online in the store,overall im very satisfied with this store, thanks.
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi khadira,   I am so glad to hear about your recent experience at our South Beach Sephora store and thank you for taking the time to share this with us :) I will gl... see post
my local sephora one thing is sold out, in another its in stock, can i get it shipped from one to another? or to my house?.
   
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BEAUTY BOSS Melstl / BEAUTY BOSS BEAUTY BOSS / replied
I'd highly suggest also calling ahead if you were to make a trip to the store that has it "in stock".  The website doesn't update in real time to store stock and there's... see post
Is it just me....
...or is anyone else having issues opening Beauty Talk using Safari? This has been going on for the last couple of days for me and it's been happening on my iPhone as well. I tried on my husband's iPhone and his is fine (although he hasn't updated his in a while). I'm posting this using Firefox right now. So annoying....   Anyone have suggestions?
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HALL OF FAMER jozkid / HALL OF FAMER HALL OF FAMER / replied
Nope, latest version on both iPhone and desktop. This morning Sephora worked on the iPhone, but I just tried on desktop and nothing happened there except for it to open.... see post
Recently discovered Lush... Must Have Products?
So I just recently discovered Lush Cosmetics. I was wondering what some of the "Must Have" products were.   Currently, I'm thinking about trying their 'Oatifix' and 'Rosy Cheeks' masks and their 'D'Fluff' shaving soap.   Any other products I should look at?
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HALL OF FAMER infamousp / HALL OF FAMER HALL OF FAMER / replied
I recently picked up the Cup O Coffee mask & I really enjoy it. It has coffee grounds & agave so it smells amazing. I love putting a bit extra under my nose lol.   The... see post
Can I Buy my Makeup and THEN Get My Makeover?
I recently found out that if you purchase $50 worth of makeup, you receive a free 45 minute makeover if you also book it. I know exactly what I want to get and it's going to cost upwards of $200. Can I buy the makeup and then get the makeover?
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Mirapoly, Normally you need to make the purchase at the time of the appointment, but you can definitely give the store a call to see if they can accommodate that>  ht... see post
Anyone know if the Fresh mix and match offer will be back anytime soon? I went to place my order today, but it's no longer on the site.. 😭
   
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Lovecateyes, Sorry! We don't have a restock date for that set. see post
YSL Vinyl cream lip stains
Hi, Do you know if Sephora plans to carry the YSL Vinyl cream lips stains? If yes, do you know when you will start carrying the inventory?
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Has anyone else seen this on the customer service page? LIVE CHAT???
Here's a screenshot!  
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HALL OF FAMER starsandbucks / HALL OF FAMER HALL OF FAMER / replied
That's very cool. Maybe stacking codes will be next! I can dream, right? see post
SJCP In-Store Saturday Product Launch Events Calendar
Note: Before making this thread I did research if there was one like it but I could not locate anything that matched. If this thread already exists, please accept my apologies and I will delete this.   SJCP In-Store Saturday Product Launch Events From time to time, Sephora inside JCPenney locations will hold private/appt based events tied to a specific brand/product. In each of these events you are treated to such things as learning about new product launches, trying out products, and sometimes even receiving a free gift related to the event product.   In the past, usually the only way you would find out about these eve was either if you saw it in a JCPenney mailer (which I currently do not get) or if you asked a store associate.    I would like to propose the idea of using this thread as a running "schedule" of all the known upcoming events happening in the SJCP locations. I feel like many times we BTer's miss out on great events simply because we weren't in the know.   Therefore, if you know of a great event coming up at a SJCP, please post the day (most likely it will be a Saturday) and the hours of the event and I will add it to the top of the post so we have a running accurate list of current events.   IMPORTANT! SJCP PREFERS THAT YOU CALL AHEAD TO MAKE AN APPOINTMENT/RESERVATION FOR THEIR EVENTS. THIS WAY THEY WILL HAVE YOUR GIFT SET ASIDE FOR YOU.   So, let's begin: July Benefit - Saturday, July 9 (please call your store for hours)   August  Too Faced (Date to be announced) Kat Von D (Date to be Announced)
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HALL OF FAMER nycmle / HALL OF FAMER HALL OF FAMER / replied
I work at a SiJCP and our Benefit event is the 9th and 10th, so it might be like that at other stores as well. see post
Nurse Jamie Acellerator
Does the Nurse Jamie Acellerator have universal voltage for travelling?  I believe that it is not cordless and has to be plugged in for use.     Also how does it compare with Nuface Trinity - same technology?  just as effective?
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Sephora deleting my negative review repeatedly
I have just submitted a negative review for a FOURTH time for the same product, as each one keeps getting removed for no apparent reason after it is posted.  Each review has been reworded when re-submitted, and I can see no reason why it would violate Sephora's terms.   This is completely abhorrent and despicable.  Sephora, where is your integrity?!!!!  If this fourth review is removed, I'll take my VIB Rouge self elsewhere and cease shopping here.  
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi milhouse,   Sorry for the delay in response! I see your most recent review meets our guidelines and is still up on the site - if you like I can send you a PM as w... see post
Why Do Certain Shades Cost More?
I was looking to buy a new foundation and just realized that Lancôme Teint Idole Ultra 24H Long Wear Foundation  's price differs depending on shade (possible glitch?). Other than the possibility that a certain shade sells out more is there another reason? Certain sizes of clothing sell out more at stores but it doesn't mean they charge more that size...         
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Janessawong, That looks like it is a mistake. Thanks for the heads up! I will forward it to our web team. see post
Makeup from Groupon or Overstock
Has anyone ever bought makeup on Groupon or Overstock? Is it authentic? Some of the cosmetic deals look way too good to be true...
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
Since makeup goes on the skin and can affect it, I rather purchase from authorized stores for a brand. Have used Overstock for non cosmetic products and it was fine. Gro... see post
Reminder to Use it or Lose it?!
Hey Sephora!        I never remember what the different expiration dates are for various products.  I'd love it if when I make a purchase as Sephora, either online or offline, my receipt would come with tiny stickers I could place on the containers, as well as an email and/push notification to say, "If it's not already gone, throw out that mascara!"   Anyone else in the same boat?    
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
We were all new once ;) see post
MUFE Water Blend
  When will Sephora start selling the MUFE Water Blend foundations?
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HALL OF FAMER aviscardi / HALL OF FAMER HALL OF FAMER / replied
yea me too. i thought it would have been up already see post
Dupe for Clinique's Up-Lighting Liquid Illuminator in Bronze?
Could anyone help me locate a good, reasonably priced dupe for Clinique's Up-Lighting Liquid Illuminator in the shade Bronze? My mom uses it, but it's been discontinued recently and she's trying to find a replacement for it.   Any and all suggestions will be appreciated. Thanks!
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Red Alert!! I'm at that number again! I Just need one heart please & Thank you! ❤
Ruh-Roh!! There's that number again! You know, it's the three numbers in an evil row. 😉 (I don't even like them when they're not all in a row) I've had to resort to this before and was so glad to find that others also had 'issues' with it too. I nearly 😝when I saw it!   So, here's my beloved Jimmy Fallon "EW!!"  to that evil trifecta!  Just one little heart will make it all perfecta!   Thanks a bunch! 🍀   btw - I think you truly need to hear Jimmy say "EW!!" in order to understand. 😂 He cracks me up. 😂 He is one big ball of laughter, fun and sunshine to me. I Thank God for Jimmy Fallon! He's like a Human Silver Lining or a Human Double Rainbow. (Can you tell I kinda' like him?) He is the best medicine for whatever ails me. 😊
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HALL OF FAMER k617 / HALL OF FAMER HALL OF FAMER / replied
@kssweetheart Yes! The whole experience was pretty crazy from stalking the website for tickets to leaving the studio!    We were ONE DAY from JT & Ellen. ONE DAY. I w... see post
Ulta: Might spend my $125 during 20% Off, What are you loving right now?
Love recommendations on what you're loving right now from Ulta (even if it doesn't fit my criteria below, always fun to hear what you're loving!)...   What I'm looking for:   *BEST SELF TANNER SOLD AT ULTA?  I like a dark self tan that is NOT orange of course, not heavily scented (if the DHA chemical smell is there or it smells like coconut those are OK, I just don't want heavily perfumed/floral).  Dries quickly and non streaking are my other criteria.   I am also looking for powder facial color cosmetic type products (blush, hl, etc.), or eye products (shadow, mascara).  I love eye crayons/sticks for summer, although I guess at some point I will be saturated lol.   I've been eyeing the new Urban Decay highlighters!...   I can't use cream or liquid products (like foundation, cream blush) because of skin sensitivities, and I have my Bare Minerals HG foundation .     I also can't use much if any skincare right now because I'm on a derm regimine for adult hormonal acne (ugh!).     I can choose my own cleanser, although right now my Glytone is treating me pretty well - open to cleanser suggestions.  Acne (hormonal) prone skin at the moment, otherwise 'normal' to slightly oily, and sensitive to perfumes/scents.   I need moisturizer but it has to be glycerine and silicone (dimeth and other types) free, so I've been getting that at Lush!   On my wish list is one skin item, Koh Gen Do wipes for pre/post yoga but unfortunately not sold at Ulta darnit!   Most other wipes - Purity, Bare Minerals super irritate my skin even the ones for sensitive skin, but if other peeps have good Ulta sensitive skin wipe recs (Murad or the Ulta Micellar water ones?) I'd take those!     THANKS FOR YOUR SUGGESTIONS!  Here are the possibilities on my list so far:   - Possibly self tanner, although I was going to try Tancueticals which I don't think is sold at Ulta. - Possibly one or more of the new UD higlighters - Larger foam hair rollers for summer - UD Moondust shadows - Wipes or Micellar Wipes (ulta, simple) - Have to go swatch the new ABH shadows you all recommended!  
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HALL OF FAMER twilightnicky / HALL OF FAMER HALL OF FAMER / replied
I love the hair brand Pureology, and will be using my 20% on the Hydra Whip hair mask. This is going to be my 3rd time buying it. It lasts me a whole year and get a new ... see post
Thanks Wander!
Just wanted to take this opportunity to give a little organic love and shout out @WanderBeauty .    My Exquisite Eye Liquid Eyeshadow in the shade Mocha arrived yesterday in the mail, adorably wrapped in black and white striped tissue paper, even. Of course I'm much too impatient to have thought to take a picture, but thankfully my quick-thinking boyfriend thought to document the process:   Okay, that may or may not be me... but I believe everyone who participated in the "Name Our Shades" thread a while back will be receiving something (fingers crossed for you, Canada). So I'm sure someone who is significantly more composed upon receiving new toys in the mail can document.   Haven't had a chance to try it out yet, but really looking forward to giving it a test drive!    So thank you again to @WanderBeauty  for including us BTers in your naming process and spreading the love!
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HALL OF FAMER Milou07 / HALL OF FAMER HALL OF FAMER / replied
Yes, thank you, Wander!  I got mocha, which I thought would be waaaayyy too dark for my pale skin, but it looks nice blended out as a crease shade.  I'm having a lot of ... see post
International
Hello I am doing a paper for school and was wondering if there are any distribution centers overseas
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Sar1212,   Firstly I want to let you know that I moved your post from the Acne board to the Sephora.com.   Our US Sephora branch has two distribution centers ... see post