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Products
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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Sephora.com
PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!   For those of you already on the waitlist as of April 8 th , 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.   If you would like to join the waitlist, please enter your email by visiting www.sephora.com/play . You will be included in future months’ invitations.   Q: When will invites be sent out to people who are on the waitlist? A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.   Q: Where does PLAY! by SEPHORA ship? A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.   Q: If I do get an invite, am I guaranteed a box? A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.   Q: Will Canadians have an opportunity to subscribe? A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.   Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me? A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.   For more PLAY! by SEPHORA FAQs please visit the following link> http://www.sephora.com/play-faqs
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Products
I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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Sephora.com
Hello Canadian BTers!   I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.   That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have  a question about any of these things, drop it here, and we will do our best to track down the answer for you.   I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.   Okay on to the info! Here's what I know (previous releases in spoiler):   New Launches / LE products Spoiler (Highlight to read) Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Spoiler (Highlight to read) Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Spoiler (Highlight to read) Spoiler (Highlight to read) Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Spoiler (Highlight to read) Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Spoiler (Highlight to read) Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.  Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.    JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it. KVD Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  Metal Crush Eyeshadows - confirming Restocks Spoiler (Highlight to read) Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it.  Thursday 7/16 at 9am PT Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm Brands Spoiler (Highlight to read) Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. St. Tropez - Coming back soon!  Drybar - TBC, but don't give up hope!  Omorovicza - Coming back! Target date is Fall (Sept) Ardency Inn - Coming Soon  Dr. Jart (except acne / SPF skus) - 8/27 PMD - Fall (Sept / Oct)  LaVanila - 8/27 (just deodorants, no fragrance or body lotion)   If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
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Products
Hopefully I am not stepping on any toes with the No-buy thread or P10P of the past- but I know I require inspiration to use up long neglected products and have never actively sought to finish something up. It can be thrilling! It's almost as good as buying new product, right?*   Feel free to join me in forcibly integrating products I should probably just throw away into my routine in an effort to finish them off. Pick 5 products (doesn't need to be full size, baby steps) and begin!   My 5 Pan Challenge: 1. Chanel Rouge Gabrielle 2. Benefit 'That Gal' highlighter 3. Glossier face mist 4. MAC eyeshadow quad from circa 1912 5. Dr. Jart Cermadin day tint deluxe sample     (*Wrong)
Sephora.com
Is there any way of finding out when a product will be back in stock? Sephora Mods: Do you have access to restock dates? The product I'm looking for is the Drunk Elephant C-Firma Serum, which has been out of stock for quite some time on the Canadian site. I have signed up for email notifications for when the product is restocked, however, if it will take more than two weeks, I will have to find it elsewhere. Just need to know, even an approximate period for when it will be restocked. Thanks
BeautyTalk Feedback
Hi everyone! I can't find a thread about Ciate so thought I'll make one since I'm so so excited for their new eye-shadow palettes. The teasers on Instagram are killing me with suspense! I think they look gorgeous already and plan to get all of them! What does everyone think about their recent launches? I have both the Olivia Palermo eye-shadow palettes and they are definitely my go to for everyday and special occasion makeup.   PS: I've never made a thread before so please let me know if this is OK!!
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BeautyTalk Feedback
Hello from Wander Beauty! We know you've been loving our Exquisite Eye Liquid shadows and are so excited to announce we will be launching two NEW shades in the fall. Even better, YOU chose the shades! Our liquid shadow is fuss free, lustrous and perfect for women on the go. They will last throughout your busy day without creasing or fading! Take a look here:  http://www.sephora.com/exquisite-eye-liquid-shadow -P407379?keyword=WANDER%20BEAUTY%20Exquisite%20Eye ...   We love your feedback! Help us name Shade 1 and 2 for a chance to receive our Exquisite Eye Liquid Shadows before they launch!   xoxo,   Team Wander
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Stores & Services
often when i go into sephora, they give me a website to go to in order to write a review of my experience. does anyone have a link to that website? i keep forgetting to write reviews and then when i'm ready, i can't find the website.
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Sephora.com
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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Sephora.com
With my last few shipments I noticed that Sephora started using OnTrac for rouge free three day shipping. I don't like the OnTrac online tracking system because it doesn't list an estimated delivery date. So how am I supposed to know if my package is.... on track?   If anyone has any advice on how to fix this, I would love to hear it.
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Sephora.com
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-b y-SEPHORA-Invitation-FAQs/td-p/2124432
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Products
We've all felt the pain of those items that we would have gotten, should have gotten but now must pay way to much to buy from re-sellers.  Maybe collective BT minds can identify (while still in stock) the limited edition must haves. My recents...the Dior Nude illuminating powder (spring 2016) is a pass.  The Chanel Ribbon blush spring 2016) is a maybe.  The YSL Gypsy Opale and Indie Jaspie (face powder and eye shadow) sold out within hours of the YSL site pre-release (it just went live on NM). Anyone have any thoughts on currently available or soon to be limited editions?
Products
I'm starting a thread specifically for PLAY! subscribers that want to find more of the products they love and have a place to give away the products they don't!   I think since they are samples, we really can't "sell" the products to each other.  But I think asking for shipping and "handling" may be appropriate.  But please let's keep things realistic (i.e $1-2 handling fees, NOT $10).   Rules: 1. Paypal only. Do no gift unless you know the person. 2. Honesty. Send what you say you're going to send. 3. State clearly what you're sending/trading for. If it's half gone, say so. 4. Communicate. 5. Be fair.  
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BeautyTalk Feedback
Will Sephora.ca be getting the Too Faced Sweet Peach Palette?
Sephora.com
Normally I could be wait, but my VIB 10% off expires this week! A super awesome Sephora employee introduced me to these drops this weekend but unfortunately was out of stock in the store. I'd like to order them online this week if they restock and not let my 10% off go to waste.
Stores & Services
with the free custom makeover, can I specify exactly what I want? If I want false eyelashes applied, is application included?
Sephora.com
I see that a lot of the NUDE Skincare products are in the sale section. I LOVE this line! Are the products being discontinued/no longer carried by Sephora, or are they just being rolled out in different packaging?
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Products
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date!   http://features.peta.org/cruelty-free-company-sear ch/index.aspx http://www.leapingbunny.org/shopsearch.php (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection and Sephora Originals (Hello Kitty, Kat Von D, Formula X, and Pantone) are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika -  http://bit.ly/1ns7J3P (PETA)   Anastasia - http://bit.ly/dmGpFF  (PETA)   Bare Escentuals - http://bit.ly/1nCQQ  (PETA)   Becca - http://bit.ly/Kul5yK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Betsy Johnson – http://bit.ly/1bMAgcK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Bite Beauty -  http://bit.ly/1px3ze9 (Leaping Bunny)   Blinc - http://bit.ly/kzOLQW  (PETA)   Bond No 9 – http://bit.ly/1fa5hzk Vegan/Cruelty/Gluten Free   Butter London – http://bit.ly/Kulr8N (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Carol's Daughter - http://bit.ly/kDoUPh  (PETA)   Caudalie - http://bit.ly/K0ur4Z (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - http://bit.ly/1drQjhf (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare - http://bit.ly/1cV0lLp  (PETA)   DuWop - http://bit.ly/j2deqC   Hello Kitty - http://bit.ly/etHHT0   Hourglass - http://bit.ly/4kvSzp  (PETA)   Illume – http://bit.ly/1cV0nmu Cruelty/Gluten Free   Jack Black - http://bit.ly/khv2yF  (PETA)   JINsoon – http://bit.ly/1aCQUw0 Cruelty/Gluten Free   Josie Maran - http://bit.ly/dJ8G4F  (PETA)   Juicy Couture – http://bit.ly/K0uFJa Vegan/Cruelty/Gluten Free   Julep – http://bit.ly/K0uGwU Cruelty/Gluten Free   Jurlique – http://bit.ly/1abDbzR (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   J ustin Bieber – http://bit.ly/1cV0Bdo Vegan/Cruelty/Gluten Free   Kate Somerville – http://bit.ly/1cxsjvK Cruelty/Gluten Free   Kat Von D - http://bit.ly/11gvyT   KenzoUSA – http://bit.ly/1aCReus Vegan/Cruelty/Gluten Free   Keratinperfect – http://bit.ly/1kno5NX Cruelty/Gluten Free   Korres Natural Products - http://bit.ly/6wFIIp   L’Occitane – http://bit.ly/1aCRBW8 (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – http://bit.ly/1ehlTQt Vegan/Cruelty/Gluten Free   LivingProof – http://bit.ly/1eDGmzG Cruelty Free/Gluten Free Stylers   Make Up For Ever – http://bit.ly/1gcSZ5E Cruelty Free   ME Smooth – http://bit.ly/1cxsS8M Vegan/Cruelty/Gluten Free   Murad - http://bit.ly/kwC46T  (PETA)   Nails Inc – http://bit.ly/1dbFJQG Cruelty Free   NARS – http://bit.ly/199Ahgl Cruelty Free   NUDE – http://bit.ly/K0vMIS Cruelty/Gluten Free   Obsessive Compulsive Cosmetics – http://bit.ly/1cV1DWH  (PETA)   Ole Henriksen – http://bit.ly/1abDWJc Vegan/Cruelty/Gluten Free   Omorovicza – http://bit.ly/1aCSwFS Cruelty Free Perfect   Formula X – http://bit.ly/1gcTflm Cruelty/Gluten Free   Pantone - http://bit.ly/wjXwYp   Ren – http://bit.ly/K0w4j2  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – http://bit.ly/1a2JtOt “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox - http://bit.ly/cV7R0g  (PETA)   Tarte - http://bit.ly/9z2JWF  (PETA)   Tata Harper – http://bit.ly/1icj5aj  (LB, PETA)   TanTowel - http://bit.ly/JERYJb  (PETA)   The New Black – http://bit.ly/1iMMhaK Vegan/Cruelty/Gluten Free   Too Faced Cosmetics - http://bit.ly/mimfHa  (PETA)   Urban Decay - http://bit.ly/kMsQFE   (PETA, LB)   Wen - http://bit.ly/NJSeI8  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods
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Products
It's been suggested to me that a cream or serum with both Vitamin C and Niacinamide could help lighten some slight melasma on my lip and cheek. Does anyone know of a cream or serum like this? Thank you!
Products
I wanted to create a poll for fun and see which is more popular among women. My preferences are rosy nude or mauvey pink, shine, I guess moisturizing can fit in here too.And for those that wear minimal makeup like me or for those that are looking for everyday wear and want to explore more options.
Products
Hello all, I want to get into some sort of a light-weight foundation but I really don't know where to start. I have combination and acne prone fair skin. Anyone know of one that could work for me?
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Stores & Services
Hey BTers,   Just saw on Racked about the launch of the Korean beauty chain, Aritaum (like a Sephora), in the US. Has anyone been to this store in your local area? They carry brands like Sulwhasoo, Laneige, IOPE, Mamonde, Hanyul and other favorite K-brands that are not generally easy to find in the US (if at all). Would like to hear your thoughts on this chain and the brands that they carry!    
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Products
Since Glossier launched its Phase 2 set today, I thought it would be a good time to start a thread for the brand. Plus, I'm a bit obsessed with its products.   I have a referral link (you get 20% off, PM me for it), and the code OHYAY will save you $5 through April 12.   Phase 2 consists of a sheer matte lipstick, concealer, and tinted brow gel.      
Products
I have oily skin but I want to know if coconut oil is a good cleanser for oily skin. I'm in my twenties and am looking for a great skin care brand for cleansers to moisturizers, toners, etc. that fits my needs. I want my skin to be oil free, matte and smooth. I use a pore control bb cream and I still get shiny and oily during that day. Recently, I found a homemade eye cream recipe on pinterest that has coconut oil, evening primrose oil, and vitamin e oil. I do use it on my under eyes for dark circles but can't see a difference so once in a while I use the oil mixture as an overall moisturizer and leave it overnight while sleeping. I wake up  the next  day and my skin feels smooth and soft. 
Products
I've been a VIB for a few years now, and my local Sephora is within walking distance of that "other" brand. I've heard rave reviews about their rewards program, most especially about their generous giving of free product with each new level reached and not samplers.   Today, I headed to my Sephora store for the VIB event, got my bag loaded up, and then...went to Ulta. I was actually there to get a tube of NYX lip gloss since I've heard so much about it, but I went through the whole store out of pure curiosity.   The verdict? While Ulta does carry drugstore brands and their rewards are pretty lofty in comparison...Sephora has my heart. Ulta felt too "superstore-ish". No offense, but a little...below...the standard and prestige of Sephora. So, Sephora, heed our call! Amp up our VIB rewards. Tidy up the shelves and demos in your stores (our store is a tad lacking in that dept.). And, keep up the great work! = )
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Products
Okay, I can't help it!!   So my friend is really intrigued by this product. She lives in the Philippines and I buy stuff for her from here when it's not available there. Now there are some people selling this "Urban Decay All Nighter Foundation" - and I'm kinda baffled because I have never heard of this!   They claim that it's not yet released and kind of prototype thing... but I'm so not believing that. I think it's fake... but your thoughts? Ever encountered this?   ADD : And they said this is from Canada?    
Products
I recently purchased the  bareMinerals   bareSkin® Sheer Sun™ Serum Bronzer online, when I got to use it, it was not as faltering on me as I hoped it would have been. I thought it was because i rushed my makeup that day, but as the following day came I noticed there wasn't much of a difference. is there anyway i can return/exchange the product for something else at sephora I know i used it twice but I'm just wondering if its possible? also I don't have the packing slip for it, and don't own a printer so how would i go about that if i take it to a sephora location? 
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Sephora.com
I thought it would be helpful to have a central place where we can report things that are amiss!   Sometimes, promo codes are not as advertised or products on the website have an inaccurate picture or description.  If you see or receive something that is incorrect, please let us know here!