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long stay, smear resistant highlighter?
I'm looking for a natural looking highlighter that will stay all day and won't smear if i accidentally rub my face. any suggestions? I want to go with a powder but i'm open to anything.
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi devvsta,   Here are some long lasting highlighters I recommend:   BECCA Shimmering Skin Perfector® Liquid Highlighter I love this highlighter because it's s... see post
Play! By Sephora Subscription Box Review And Discussion
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: http://community.sephora.com/t5/Hauls/Subscription -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: http://www.sephora.com/play    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: http://community.sephora.com/t5/Sephora-com/PLAY-b y-SEPHORA-Invitation-FAQs/td-p/2124432
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BEAUTY MAVEN angeliquec / BEAUTY MAVEN BEAUTY MAVEN / replied
I'm also getting 1889435 and am porcelain skin toned. see post
The Question Thread: Because not all questions need their own thread.
I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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HALL OF FAMER Tamara76 / HALL OF FAMER HALL OF FAMER / replied
@Annalily11 I have tried Maybelline Baby Skin and it's not bad!  I've also heard good things about NYX primers.   My bestie swears by ELF primers, but there is something... see post
entlNARS Soft Matte Complete Concealer Missing Shade
Hi, I see that the NARS Soft Matte Complete Concealer is currently available for purchase.  However, the shade Custard appears to be missing.  Are you planning on stocking it soon? Would it be available at local stores?   Cheers!      *Edit: It seems to be available for the Canadian site.  When I try to add then switch to US site, it says cannot be shipped to the US.  Very odd!
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2017 Spring Summer Found in the Wild
Posting all products that you see new on Sephora (though sometimes elsewhere as well).  I will heart all posts of something new.  Since the Spring collections are what is showing up, I started a new thread.  I might duplicate a few items from the past thread, sorry if I don't tag those who posted, but I don't want to cross tag just to note that you posted (and thanks for posting!!!).
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
NARS I think they are all from the Wildfire collection   http://www.sephora.com/blush-P2855?skuId=1900190 http://www.sephora.com/blush-P2855?skuId=1900224 http://www... see post
What's New On The Site Today, Canada?
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
NARS I think they are all from the Wildfire collection   http://www.sephora.com/blush-P2855?skuId=1900190 http://www.sephora.com/blush-P2855?skuId=1900224 http://www... see post
Return Issue
I purchased a Make Up For Ever concealer two weeks ago in store and went to return it in store today. I only used it once and it did not suit my skin. I did not have a receipt, but after reviewing the Returns and Exchanges policy for Sephora Canada I went to return it in store because the policy says that the product can be looked up in the system. When I reached the cashier, she told me that she could only do that if I provided my email or had a Beauty Insider card where my purchase history would go. This is not stated anywhere in the Returns and Exchanges policies online, and I would really appreciate it if someone could clear this up for me. The concealer was a little expensive, and I would like to know if I can still return it (maybe to a different store?) because the policy does not state that I needed to have provided my email. Looking at other people's questions along the same topic, I was not asked for ID either. Thanks.
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
The purchase can't be looked up without some identifier linked to that item, which is a reward card or the email associated with the card. The policy probably assumes th... see post
Selling Used Makeup on Ebay???
I am moving soon and have been looking at my makeup collection.   I have many powder-type makeup palettes that I am thinking of selling on ebay.  The majority of them have only been swatched and then put in my vanity, where they have sat unused since I bought them.  I also have many swatched colourpop eyeshadows that I don't use.   Is it ok to sell lightly used eyeshadow, blush, highlighter and bronzer on ebay?  Is that a no-no?  I hate to just throw them away, and there really isn't anywhere to donate them locally or anyone I know who would like to have them.    What do you all think?
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HALL OF FAMER BlueEyeAli / HALL OF FAMER HALL OF FAMER / replied
Check out facebook groups in your area. I am in multiple ladies only buy/sell/trade groups on facebook and makeup is frequently sold/traded on them. see post
Animal Testing, Gluten & Vegan Info
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date!   http://features.peta.org/cruelty-free-company-sear ch/index.aspx http://www.leapingbunny.org/shopsearch.php (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika -  http://bit.ly/1ns7J3P (PETA)   Anastasia - http://bit.ly/dmGpFF  (PETA)   Bare Escentuals - http://bit.ly/1nCQQ  (PETA)   Becca - http://bit.ly/Kul5yK (we reached out to them directly & they confirmed no testing, but they are not listed on either site)     Bite Beauty -  http://bit.ly/1px3ze9 (Leaping Bunny)   Blinc - http://bit.ly/kzOLQW  (PETA)    Butter London – http://bit.ly/Kulr8N (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Caudalie - http://bit.ly/K0ur4Z (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - http://bit.ly/1drQjhf (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare - http://bit.ly/1cV0lLp  (PETA)   Hourglass - http://bit.ly/4kvSzp  (PETA)   Jack Black - http://bit.ly/khv2yF  (PETA)   JINsoon – http://bit.ly/1aCQUw0 Cruelty/Gluten Free   Josie Maran - http://bit.ly/dJ8G4F  (PETA)   Juicy Couture – http://bit.ly/K0uFJa Vegan/Cruelty/Gluten Free     Jurlique – http://bit.ly/1abDbzR (we reached out to them directly & they confirmed no testing, but they are not listed on either site)     Kate Somerville – http://bit.ly/1cxsjvK Cruelty/Gluten Free   Kat Von D - http://bit.ly/11gvyT   KenzoUSA – http://bit.ly/1aCReus Vegan/Cruelty/Gluten Free     Korres Natural Products - http://bit.ly/6wFIIp   L’Occitane – http://bit.ly/1aCRBW8 (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – http://bit.ly/1ehlTQt Vegan/Cruelty/Gluten Free   LivingProof – http://bit.ly/1eDGmzG Cruelty Free/Gluten Free Stylers   Make Up For Ever – http://bit.ly/1gcSZ5E Cruelty Free     Murad - http://bit.ly/kwC46T  (PETA)   Nails Inc – http://bit.ly/1dbFJQG Cruelty Free   NARS – http://bit.ly/199Ahgl Cruelty Free   Ole Henriksen – http://bit.ly/1abDWJc Vegan/Cruelty/Gluten Free   Omorovicza – http://bit.ly/1aCSwFS Cruelty Free Perfect   Formula X – http://bit.ly/1gcTflm Cruelty/Gluten Free     Ren – http://bit.ly/K0w4j2  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – http://bit.ly/1a2JtOt “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox - http://bit.ly/cV7R0g  (PETA)   Tarte - http://bit.ly/9z2JWF  (PETA)   Tata Harper – http://bit.ly/1icj5aj  (LB, PETA)   TanTowel - http://bit.ly/JERYJb  (PETA)   The New Black – http://bit.ly/1iMMhaK Vegan/Cruelty/Gluten Free   Too Faced Cosmetics - http://bit.ly/mimfHa  (PETA)   Urban Decay - http://bit.ly/kMsQFE   (PETA, LB)   Wen - http://bit.ly/NJSeI8  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods
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KaelaMay / NEWCOMER / replied
Many brand slisted ehre DO test on animals, including the Sephora Collection. Do your research ladies. see post
HOURGLASS THREAD
As a longtime Hourglass lover and addict I figured it was time BT had a dedicated thread to one of our/my  favorite brands!    Direct link to the Hourglass page on Sephora: http://www.sephora.com/hourglass   What are your favorite products from this line?   New at Sephora: GIRL Lip Stylo http://www.sephora.com/girl-lip-stylo-P415641?skuI d=1892785&icid2=hourglass_whatsnew_us_carousel 4156...   Travel Size Ambient Lighting Powders (All Shades) http://www.sephora.com/ambient-lighting-powder-P37 7723?skuId=1716414&icid2=hourglass_whatsnew_us_car ...     Vanish Seamless Finish Foundation Stick http://www.sephora.com/vanish-seamless-finish-foun dation-stick-P410532?skuId=1827419&icid2=just_arri ...   Ambient Lighting Edit- Surreal Light http://www.sephora.com/ambient-lighting-edit-surre al-light-P410774?skuId=1845668&icid2=products%20gr ...   Not Sold at Sephora:     Curator Lash Instrument       Curator Ascent Extended Wear Lash Primer     Curator Realist Defining Mascara Formula     
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HALL OF FAMER Asche / HALL OF FAMER HALL OF FAMER / replied
Swatches are up on Temptalia! :D see post
How can I see my previous reviews?
BEAUTY RESIDENT jinniferb / BEAUTY RESIDENT BEAUTY RESIDENT / replied
bump see post
Red blotchy skin
I have red patchy skin and uneven skin tone. What are some suggestions of what I can use that won't cause my skin to break out? I have combination skin but it's slightly sensitive because some products cause breakouts. I would love to not feel like I need to wear makeup every single day to get rid of the redness and unevenness. 
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HALL OF FAMER greenchilli / HALL OF FAMER HALL OF FAMER / replied
@JennaMarie90   A bit more info could help.  What are you using currently?  Do you have active breakouts that you are treating, and also how old are you? see post
IT'S BACK IN STOCK!
  A thread dedicated for those OMG ITS BACK IN STOCK! moments. Because everyone's keeping an eye out for sumpin' and who wants to keep an eye on a bajillion threads (even though there probably still will be). 
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HALL OF FAMER quetzalina / HALL OF FAMER HALL OF FAMER / replied
Someone was looking for the Bite Rose Gold/Fig duo from the holidays and I can't remember who, but it's back in stock!   http://www.sephora.com/amuse-bouche-lipstick-d... see post
Fall / Winter Found in the Wild 2016 (and Holiday Too!)
All that is new on the Sephora site posted in one thread. If I remember correctly, sometime around mid-to-late August early holiday and many fall items start showing up on the Sephora site. So this thread is a place to post all of the new items or brands showing up here (or elsewhere if you want)....updated for Fall and Winter 2016. I will miss most so if you see a new item please post it!!    
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HALL OF FAMER heartsmyface / HALL OF FAMER HALL OF FAMER / replied
I was able to buy it yesterday but it says it's coming soon now.  Dunno.   see post
can i return something without order summary??
I ordered online, but got a different shade than expected. I threw out the order summary on accident, but do i need it to return the item to a store?
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mspaigemarie / FRESH FACE / replied
Thank you!! see post
How to get free products??
hi there i saw another girl post on here that she get free products sent to her from sephora and sol janiero!!!!!! I like to know how this work?? is there sign up somewhere? lol i never got free stuff but it it look amaze!! what do i have to do, i am excite to be here and excite to get products lol i appreciate what help. ty!!   (hi this my first post lol so plz excuse if i did it wrong lol 😘) 
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BEAUTY MAVEN ilikemakeup2203 / BEAUTY MAVEN BEAUTY MAVEN / replied
i get it......it like reward then?? tyvm @sabina for ur help!!!!!! 😘 see post
how often does the website restock products?
olivialeone / FRESH FACE / replied
When will Sephora be restocking the kat von d brightening powder  see post
ABH Concealer
I bought the ABH Concealer in a pot last month, and now it's sweating and it's smells really bad, like it's gone off or something. Has anyone else had this problem? When I contacted ABH, they just said that if I don't like the smell, I should return it. So I guess it's supposed to smell like rotten eggs or something?
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SPECIAL GUEST dahdahditdit / SPECIAL GUEST SPECIAL GUEST / replied
Thanks for the reply! I think I'll return it. see post
PLAY! by SEPHORA Invitation FAQs
PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!   For those of you already on the waitlist as of April 8 th , 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.   If you would like to join the waitlist, please enter your email by visiting www.sephora.com/play . You will be included in future months’ invitations.   Q: When will invites be sent out to people who are on the waitlist? A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.   Q: Where does PLAY! by SEPHORA ship? A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.   Q: If I do get an invite, am I guaranteed a box? A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.   Q: Will Canadians have an opportunity to subscribe? A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.   Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me? A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.   For more PLAY! by SEPHORA FAQs please visit the following link> http://www.sephora.com/play-faqs
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Debbieoc / FRESH FACE / replied
Thank You  I think you just invited me to Play by Sephora. I hope that it's true. see post
Korean skincare fans: ph adjusting toner at Sephora
At sephora, which ph adjusting toner should I look for? So far I have only heard about Belief. But I dont know if its ph is really low.  Any knowledgeable Korean skincare fans here?
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BEAUTY GURU myumew / BEAUTY GURU BEAUTY GURU / replied
Thank you @tsavorite!    @Alexmarya let me know if I can help in any other way! see post
Purchase tonight at SIJCP not showing on account?
Is there any way to get points added to my account? I purchased four items tonight at Sephora and it's not showing up in purchases or giving me points.
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Hopeful4 It can take up to 48 hours for a purchase made in one of our stores inside JCPenney to post to your account. I see your purchase from yesterday has now poste... see post
Order cancelled
My order was cancelled due to an "" Unsuccessful Authorization"", but they still charge my credit card. how long does it take now to refund the amount that they charged???? 
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Juliec14, I'll be happy to check on this for you and will send you a message with more information.  see post
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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Glitzandglammxx / RISING STAR / replied
what product can I use to lighten the lips ?    see post
Project 5 Pan: For Those of Us With Commitment Issues
Hopefully I am not stepping on any toes with the No-buy thread or P10P of the past- but I know I require inspiration to use up long neglected products and have never actively sought to finish something up. It can be thrilling! It's almost as good as buying new product, right?*   Feel free to join me in forcibly integrating products I should probably just throw away into my routine in an effort to finish them off. Pick 5 products (doesn't need to be full size, baby steps) and begin!   My 5 Pan Challenge: 1. Chanel Rouge Gabrielle 2. Benefit 'That Gal' highlighter 3. Glossier face mist 4. MAC eyeshadow quad from circa 1912 5. Dr. Jart Cermadin day tint deluxe sample     (*Wrong)
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HALL OF FAMER virgo87 / HALL OF FAMER HALL OF FAMER / replied
Great job @glossyguru see post
What does Sephora do with used returned products?
sebastienm / FRESH FACE / replied
Oh my goodness I'm glad I found this thread. I was searching online for similar experiences because I thought it was just me dealing with receiving used/tampered items m... see post
Samples
I have a lot of the free samples from Sephora.com what's the best way to store them? I always forget I have them and never use them so I would like to be better about that. Thanks
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BEAUTY BOSS dmay / BEAUTY BOSS BEAUTY BOSS / replied
I have to credit BT for helping me really grow my collection this past year. I can't believe I've been shopping all these years and didn't know all the stuff I could've ... see post
Which limited edition products and collections are must have and which to skip?
We've all felt the pain of those items that we would have gotten, should have gotten but now must pay way to much to buy from re-sellers.  Maybe collective BT minds can identify (while still in stock) the limited edition must haves. Heading into the holiday season the limited editions will likely be more extravagant and exciting.  I'm eyeing Burberry and Guerlain. Anyone have any thoughts on currently available or soon to be limited editions?   A lot of the holiday stuff is limited so I'm linking to the holiday thread as well :  http://community.sephora.com/t5/Beauty-Confessions /HOLIDAY-2016/td-p/2454167  
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HALL OF FAMER meganlisa / HALL OF FAMER HALL OF FAMER / replied
New nars up on nars see post
Why does Sephora suddenly think I live in Canada?
I was browsing the Sephora site and I don't know what happened, but suddenly I have a Canadian flag near my basket and I don't know how to get rid of it.  I don't live in Canada and I'm not shipping to Canada, but the website insists that I'm in Canada.  How can I change this?
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BEAUTY BOSS ghrelin / BEAUTY BOSS BEAUTY BOSS / replied
Thanks for the help!     Also, amusingly enough, I woke up with five inches of snow on the ground and it was still coming down.  This must be a sign that I need to mov... see post
Les Merveilleuses de Laduree
ATTN Sephora USA! Carry this line! Thank you.     Spoiler (Highlight to read) This is rose petal blush. Rose petals are covered with blush powder which are then swirled together and applied. The color isn't that pigmented, but the lasting power is wonderful.   The Summer 2014 face color. Pressed powder in the shape of shells blend together to give the face a beautiful glow. They say each color can be used as an eyeshadow, but from what I've heard they're not pigmented enough on their own to work as an eye color.   Cream blusher.   Pressed cheek color. It comes in 20 refillable shades. Lasts a long, long time.   Liquid foundation   Loose powder. Comes in 4 shades including a sparkly one!   Beauty oil. I need that bottle. This is rose petal blush. Rose petals are covered with blush powder which are then swirled together and applied. The color isn't that pigmented, but the lasting power is wonderful. The Summer 2014 face color. Pressed powder in the shape of shells blend together to give the face a beautiful glow. They say each color can be used as an eyeshadow, but from what I've heard they're not pigmented enough on their own to work as an eye color. Cream blusher. Pressed cheek color. It comes in 20 refillable shades. Lasts a long, long time. Liquid foundation Loose powder. Comes in 4 shades including a sparkly one! Beauty oil. I need that bottle.    
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HALL OF FAMER liv545 / HALL OF FAMER HALL OF FAMER / replied
Soooooo is there any way to order via Sephora France? I mean they carry it in a location soooooooooo... it would stand to reason they could talk to somebody and let me... see post
Helpful
My mom and I were at the Beachwood Mall Sephora today and Jessica was so incredibly helpful. She really took her time in explaining everything to us. We will go back to see her soon!
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BEAUTY MASTER CC3616 / BEAUTY MASTER BEAUTY MASTER / replied
I've had great experiences with all the SA's there!! It's an awesome store. Most of the NEO area sephoras have long time SA's and very little turnover. see post