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The Question Thread: Because not all questions need their own thread.
I'm making this thread because I simply don't want to create a new thread for every little question that pops into my head, nor do I think that most questions need a separate topic.    I had previously just dropped whatever random question that came to mind into the Random Thread (thanks jemly!), but I had been thinking about starting this for a while and figured I'd give it a shot to see if it could be of any use.    I'm well aware that the people who could best utilize this thread will likely remain completely oblivious to it, but if it can consolidate even a small fraction of questions -- and maybe even generate some interesting conversations both beauty and non-beauty related -- that seems worthwhile.    Official thread mascots: The Curious Puppies.   Official thread anti-mascot: Lucille Bluth.   It probably would've been wise of me to have a relatively inane question to use as an example and kick this thread off...    Well, since I apparently don't have any pressing questions, I'll start with this two-parter:   What's your favorite drug store nail polish shade AND which official mascot puppy is your favorite? Bonus/Extra Credit: What's it's name?
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HALL OF FAMER Insomniacmuffin / HALL OF FAMER HALL OF FAMER / replied
No worries @RGbrown it is in the "terms of use" that you have to agree to when creating an account.. and also linked on the website at the VERY bottom of the page   ... see post
What's New On The Site Today, Canada?
Ladies (and gentlemen!)   Since Canada seems to be getting different/fewer brands added to the website, and any cross-border new releases seem to be several days to weeks later than US releases, I thought we could use our own 'what's new/found in the wild' post.   Please feel free to share any new products/brands you find on the Canadian site here.
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The page is up for the Natasha Denona Sunset Palette! see post
Sephora Canada Site Product Update Thread
Hello Canadian BTers!   I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.   That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the site. If you have  a question about any of these things, drop it here, and we will do our best to track down the answer for you.   I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.   Okay on to the info! Here's what I know (previous releases in spoiler):   New Launches / LE products Spoiler (Highlight to read) Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am. Spoiler (Highlight to read) Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date.  Spoiler (Highlight to read) Spoiler (Highlight to read) Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12 Spoiler (Highlight to read) Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT Spoiler (Highlight to read) Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.  Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!! Too Faced Sugar Pop Palette - End of July, around 7/27 KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows.    JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it. KVD Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo)  Metal Crush Eyeshadows - confirming Restocks Spoiler (Highlight to read) Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it.  Thursday 7/16 at 9am PT Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm Brands Spoiler (Highlight to read) Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am. St. Tropez - Coming back soon!  Drybar - TBC, but don't give up hope!  Omorovicza - Coming back! Target date is Fall (Sept) Ardency Inn - Coming Soon  Dr. Jart (except acne / SPF skus) - 8/27 PMD - Fall (Sept / Oct)  LaVanila - 8/27 (just deodorants, no fragrance or body lotion)   If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
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What do you mean again. To my knowledge the Nails Inc was never in stock for Canada. It went from OOS to OOS with the email notification.  Yeah the Stila has been going ... see post
PLAY! by SEPHORA Invitation FAQs
PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!   For those of you already on the waitlist as of April 8 th , 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.   If you would like to join the waitlist, please enter your email by visiting . You will be included in future months’ invitations.   Q: When will invites be sent out to people who are on the waitlist? A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.   Q: Where does PLAY! by SEPHORA ship? A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.   Q: If I do get an invite, am I guaranteed a box? A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.   Q: Will Canadians have an opportunity to subscribe? A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.   Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me? A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.   For more PLAY! by SEPHORA FAQs please visit the following link>
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I am actually pretty disappointed that I wasn't sent an email about this subscription. I am a VIB Rouge and I am never kept in the loop. Sephora really mistreats their V... see post
Play! By Sephora Subscription Box Review And Discussion
Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: -box-photo-sharing/td-p/973905    The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here:    I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.   If you want more information on the program or have questions not related to someone's box review, please visit this thread: y-SEPHORA-Invitation-FAQs/td-p/2124432
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I've been subscribed to Play! for a year now, and this has to be the worst box so far. We seem to get primers every box, and this one I've gotten so many times I'm just ... see post Site Issues
Hey BeautyTalkers,   We want to make sure you know that we are working to fix the site issues affecting for the past couple of weeks. Some of the fixes we are working to restore include 404 error messages and "All Brands" page access. While we work on these fixes, please try clearing your cache/cookies and updating your browsers for a better experience.    We're starting to see improvements and are hoping everything will be working properly in a timely manner. If you see any issues please report them below.    Thanks! Katie  
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I can't login/checkout with chrome either, get a 'bad request' error page. Often when attempting to view the basket too.  Had to use firefox to complete an order.   Al... see post
2017 Spring Summer Found in the Wild
Posting all products that you see new on Sephora (though sometimes elsewhere as well).  I will heart all posts of something new.  Since the Spring collections are what is showing up, I started a new thread.  I might duplicate a few items from the past thread, sorry if I don't tag those who posted, but I don't want to cross tag just to note that you posted (and thanks for posting!!!).
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Thanks for posting - I've been waiting for these to arrive! see post
Unicorns: Wanted and Sightings 2.0
Hello Beauties! I got permission to start a new Unicorns Wanted Thread. If you aren't familiar with the term, Unicorns are items that are hard to find, sold out, LE (Limited Edition), Country Exclusive, things like that.    This is the current updated list of Unicorns Wanted. If you have anything you want, please feel free to post to this thread or you can PM as well. If you have a photo of the item, that could be helpful as well. If I missed anyone from the previous thread, I'm so sorry, please let me know.    If you see something that someone is looking for, please let them know. You can tag them, tag me, or PM them as well.    Also, if you get something and no longer need it, please let me know.   ABH- Gleam Palette- dixie0215 Spoiler (Highlight to read) ABH Glow Kit Sweets- dixie0215 Spoiler (Highlight to read) ABH- Mario Palette- Anewxa, jen143xo, Saschattack Spoiler (Highlight to read) Armani Eyes to Kill Intense in Rose Popillia #30- Libellules Spoiler (Highlight to read) Bath and Body Works Candle in Paris Daydream-StephaniLynn Spoiler (Highlight to read) Becca Rose Quartz Highlighter- Anewxa Spoiler (Highlight to read)  Burberry London With Love Blush-annypoo Spoiler (Highlight to read) Chanel  Blushes: The new Cherry Blossom and Coralinne tweed blushes.- mrsbaine Spoiler (Highlight to read) Chanel Notorious-veronika23 Spoiler (Highlight to read)   CT Legendary Muse eye shadow palette-Imi82 Spoiler (Highlight to read)   Dior My Lady 005- Zpsid91 Spoiler (Highlight to read) Dior Miss Dior Blushes Especially 010-Zpsid91   Dior Nail Polish in 505 Early and 800 Now-Imi82 Spoiler (Highlight to read) Givency Lipstick in Magnolia Packaging- StephaniLynn Spoiler (Highlight to read) Guerlain Poudre de Soie- StephaniLynn Spoiler (Highlight to read) Guerlain Rouge G in Gems- NarNarNars Spoiler (Highlight to read) Illamasque Melange-buggirl Spoiler (Highlight to read) Jo Malone Bitter Orange and Chocolate-LCResz Spoiler (Highlight to read) KVD Metal Matte Palette- bea0t, jen143xo, dixie0215 Spoiler (Highlight to read) Laura Mercier Rose Redezvous- StephaniLynn Spoiler (Highlight to read) Lipstick Queen Monarch-  Gwenhwyfar, jenpred, veronika23, Imi82 Spoiler (Highlight to read) MAC Pressed Pigment Summer Honey- StephaniLynn Spoiler (Highlight to read) Nars X Sarah Moon: Isadora Blush, Indecent Proposal Lipstick. Spoiler (Highlight to read) Perfume from 1960's or before- meganlisa Spoiler (Highlight to read) Sephora Formula X Alchemy III Nail Polish- Anewxa Spoiler (Highlight to read) Sephora Serpentine Collection Bags- Samtian Spoiler (Highlight to read)  Sephora Cinderella Mirror from 2013- Panda168, pinyo Spoiler (Highlight to read) Smashbox Ablaze Palette-jpineupple (Outside of the Americas.)  Spoiler (Highlight to read) Tom Ford Cognac Sable-flonkerton Spoiler (Highlight to read) Tom Ford Pink Glow Palette-sravanthi Spoiler (Highlight to read) UD Alice In Wonderland Palette- sangova Spoiler (Highlight to read) UNII Palette- melde Spoiler (Highlight to read) Victoria Beckham x Estee Lauder Modern Mercury Highlighter-Imi82 Spoiler (Highlight to read)   YSL Star Clash Edition Lipstick in 09 Rose Stiletto- Anewxa Spoiler (Highlight to read)    
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Thank u see post
As a longtime Hourglass lover and addict I figured it was time BT had a dedicated thread to one of our/my  favorite brands!    Direct link to the Hourglass page on Sephora:   What are your favorite products from this line?   New at Sephora: Ambient Strobe Lighting Blush in Euphoric Fusion sh-P418213?skuId=1944602&om_mmc=oth-bt-richlinks-2 ... Ambient Lighting Bronzer in Nude Bronze Light Id=1944628&om_mmc=oth-bt-richlinks-2013 Ambient Lighting Bronzer in Diffused Bronze Light Id=1944610&om_mmc=oth-bt-richlinks-2013 GIRL Lip Stylo d=1892785&icid2=hourglass_whatsnew_us_carousel 4156...   Travel Size Ambient Lighting Powders (All Shades) 7723?skuId=1716414&icid2=hourglass_whatsnew_us_car ...     Vanish Seamless Finish Foundation Stick dation-stick-P410532?skuId=1827419&icid2=just_arri ...   Ambient Lighting Edit- Surreal Light al-light-P410774?skuId=1845668&icid2=products%20gr ...   Not Sold at Sephora:     Curator Lash Instrument       Curator Ascent Extended Wear Lash Primer     Curator Realist Defining Mascara Formula     
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@purly I can take some pics of Brilliant Nude and Incandescent Electra beside each other for you, if you'd like. :)  see post
Getting married in Hawaii - doing my own makeup advice/ideas/thoughts?
Hey all--   My wedding is in four short weeks, and I'm wavering on whether to pay to have my makeup done or do it myself. I'm not sure if this is the appropriate place to post, but as VIBs/VIBRs, I think you all probably have as extensive a makeup collection as I do. Hence, I need some advice from others who may be as obsessed as me.   What to buy for a makeup and hair kit with humidity being a big factor ? My hair will be half-up, lots of waves.  Any ideas would be appreciated!!  Esp. with the VIB sale coming up.   Should I do it myself?  I think  I do a pretty good job doing my makeup. Maybe? It's just my hobby, so I'm constantly testing/improving/refining techniques. I had a 'good' MUA do my engagement photo makeup, and I hate, hate my makeup in these pictures. I don't know if I can trust again. LOL  Has anyone done their own for a big event and were happier with that choice?   That said. There are two major things I struggle with: Undereye concealer not creasing, but I have mega dark circles.  I cover them well, which looks fine in pictures, but you can tell in-person. Applying false lashes - half the time one eye looks better than the other. Sunscreen is a HUGE must for me .  I'm fair-light skinned, and we're getting married on a beach in the afternoon.  Suggestions on brands/techniques to use that both layer well under makeup, considering high-humidity, and cause little flashback?  I use Dr. Jart Every Day Sun, among other sunscreens with chemical + mineral SPF.  Honestly, I use three sunscreens a day, layering them on different parts of my face.   Contouring . Being fair, I'm considering the new Benefit Hoola Lite bronzer.  Then I saw the Light-Medium Anastasia powder contour palette.  It looks quite nice. Advice?   Sorry for this long, self-serving post.  I'm just in a worry-about-everything mode, and I'm so indecisive...  Pics of me, for reference.  And my dress for ideas about shades to use.  The dress has a gold underlay, with ivory lace on top.        
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Just have fun on your wedding!  I just know that the preparation has us thinking about every single thing.   I think they are very conscious (the photographers) of how... see post
Their popularity seems to be growing and with all the their brands why not have a thread dedicated to them!   Brands: NIOD Hylamide The Chemistry Brand The Ordinary Stemm The Fountain HIF White Rx Ab Crew   Coming Spoiler (Highlight to read) INHIBITIF Grow Gorgeous Loopha HalfTone WoodPekker Esho Stencil INHIBITIFGrow GorgeousLoophaHalfToneWoodPekkerEshoStencil COMING SOON/NEWS: The Ordinary - Foundation - Mid April   Where to Buy Sephora - NIOD/Hylamide/Fountain Beautylish - The Ordinary ASOS - The Ordinary - Hylamide/HIF/The Ordinary The Bay - Hylamide/HIF/Fountain/Hand Chemistry/NOID/The Ordinary   ~ Updated: April 5th 2017 ~
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Not to be a total enabler, but the whole SR brand is totally polarizing. If you decide to try Luna, just keep your sephora return policy in mind. Some people really love... see post
All things K-Beauty!!
For those who don't know what this is, it stands for Korean Beauty!   Honestly, I'm surprised I don't see even more stuff posted about K-Beauty as it seems to be taking over right now.  I hear nothing but good things about their skincare, makeup, etc!   I recently got the Amorepacific cream as a 100 point perk and am really liking it for daytime moisture (although I think it may be better in the summer as I still feel a tad dry), and I hear good things about the Chosungah22 products which Sephora carries!   I also recently made a giant order through a Korean retailer called Jolse, can't wait to get my stuff!   Do you guys love K-Beauty? Do you have any reviews of stuff you've tried? I'm hoping to get this moving and that people will post in here regularly about skincare and cosmetics from Korea!
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Heads up  MisshaUS is having a 50% off all sheet masks sale which means they start at $1.   see post
Drunk Elephant - Worth the money?
I am interested in the new line from Drunk Elephant, but have not made the purchase due to the price. Are there alternatives to the products, specifically the  TLC Framboos Glycolic Night Cream and the C-Firma Day Serum?       
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Depends on the product. Almost every other skincare brand has their own vitamin C serum and facial oil, and I don't find Drunk Elephant's marula oil or C-firma day serum... see post
Sunscreen samples for men?
I'm looking for a sunscreen sampler for men. I have a guy with sensitive skin who needs to use sunscreen daily and isn't happy with what he's found. The current sampler has sunscreen-as-foundation and rose lip balm, which isn't really his thing. Is there a sampler I'm missing?
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Hi, lostamarble!   There aren't any specific sets geared directly toward men with various sunscreens; however, you may want to check out Sephora's annual Sun Safety Ki... see post
Animal Testing, Gluten & Vegan Info
LIST UPDATED 6/21/14 - Sephora also suggests contacting brands directly for more information and details than we have provided here if needed   Hello lovely BTers!! We hear you and we've been working to update the previous post Tiffany did in 2011 regarding Animal Testing. Since we carry over 200 other brands, the ones we've listed below have confirmed that they do not test on animals and/or we’ve confirmed the following brands on the PETA or Leaping Bunny list.  Please keep in mind that the sites may update their information more frequently than we do, but we will try our best to keep it up to date! ch/index.aspx (yes, I posted an outside link, but its for your use & was approved )   Our private label Sephora Collection are cruelty free (meaning that the products have never been tested on animals).   Any info we could confirm (vegan/gluten free) are listed below the links.  We hope this helps!!   Amika - (PETA)   Anastasia -  (PETA)   Bare Escentuals -  (PETA)   Becca - (we reached out to them directly & they confirmed no testing, but they are not listed on either site)     Bite Beauty - (Leaping Bunny)   Blinc -  (PETA)    Butter London – (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Caudalie - (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Clarins - (we reached out to them directly & they confirmed no testing, but they are not listed on either site)   Dr. Dennis Gross Skincare -  (PETA)   Hourglass -  (PETA)   Jack Black -  (PETA)   JINsoon – Cruelty/Gluten Free   Josie Maran -  (PETA)   Juicy Couture – Vegan/Cruelty/Gluten Free     Jurlique – (we reached out to them directly & they confirmed no testing, but they are not listed on either site)     Kate Somerville – Cruelty/Gluten Free   Kat Von D -   KenzoUSA – Vegan/Cruelty/Gluten Free     Korres Natural Products -   L’Occitane – (we reached out to them directly & they confirmed Vegan/Cruelty/Gluten Free, but they are not listed on either site)    L’artisan parfumeur – Vegan/Cruelty/Gluten Free   LivingProof – Cruelty Free/Gluten Free Stylers   Make Up For Ever – Cruelty Free     Murad -  (PETA)   Nails Inc – Cruelty Free   NARS – Cruelty Free   Ole Henriksen – Vegan/Cruelty/Gluten Free   Omorovicza – Cruelty Free Perfect   Formula X – Cruelty/Gluten Free     Ren –  (PETA) “We do not test any of our products on animals. Our products are not tested on our behalf by any third party. The only animal products we use are honey and beeswax in the Lip Honey.”   Rosebud – “There are no animal by-products in any of the salves or lip balms. Beeswax is contained in Brambleberry Rose Lip Balm, Strawberry Lip Balm, and Mocha Rose Lip Balm, however, NO beeswax is contained in Rosebud Salve, Minted Rose Lip Balm, or Menthol and Eucalyptus Balm”   Smashbox -  (PETA)   Tarte -  (PETA)   Tata Harper –  (LB, PETA)   TanTowel -  (PETA)   The New Black – Vegan/Cruelty/Gluten Free   Too Faced Cosmetics -  (PETA)   Urban Decay -   (PETA, LB)   Wen -  - (LB)   We will be updating this list as necessary, since we are constantly adding and removing products on our site. If you have any questions regarding brands listed above, please contact them directly as they may reformulate products and change manufacturers   xo, Mia & the rest of the Mods
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beautyfromwizin / NEWCOMER / replied
Algenist also tests on animals, sells in china and is shady in their responses. There are 100s of brands to choose from that are actually leaping bunny certified. Good l... see post
High End/Luxe MUST-HAVE Brushes?
I'm on a brush kick lately and I'm wondering what high-end and luxury brand brushes are TRULY worth the steep price.   I'm fairly set on foundation brushes, but I'm looking for just the right bronzer, blush, powder (I'd prefer 'big' and dense), and eyeshadow brushes.   I've tried a few Sephora brand, RT, and Ulta brand (when they still had their own line), but wanted to try more "heavy" feeling brushes especially with the sale going on!   Thanks for any advice! 
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Check out my Thread called Love for Brushes There's a ton of great information share... see post
Sunday Riley Good Genes price change
Just wondering if anyone knows why the large size of Good Genes is now $200 (Canadian)? Seems a little fishy to raise the price right before the VIB sale. Other people have been complaining as well saying it is $175 everywhere else. I was going to purchase it but this has really turned me off and is now making me question if I want to keep purchasing from Sephora.
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I checked it out in other places it is sold and it does appear that is the new Canadian price everywhere. Oh well, I got the smaller size instead which I'm sure will las... see post
Bday gift at check out wont work
cant seem to get my bday gift to add to my cart.  dont wanna call customer service. just need help on where to go to get it in my cart.. 
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Yup that's exactly right @RGbrown! :)  see post
Glam Glow Cleansers are they being discontinued ?
So today all of the cleansers from Glam Glow are on sale for $10 off ... Is anyone else wondering if they're being discontinued or just repackaged? . I really hope they're not being discontinue because this is my go to face wash! This stuff is amazing even when you're hungover AF this stuff will liven up your skin and make you feel amazeballz.
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That old be nice but it doesn't overly bother me ..... I tend to know when I'm running low , also you can unscrew the top and get at the extra that won't pump through at... see post
Sephora x Disney 2.0
Original TrendMood annoucement: Spoiler (Highlight to read)           Pictures from TrendMood and Specktranet: Ariel   Aurora   Belle   Cinderella   Snow White     Frozen   Price: $32 each   Release date: 9/15/15 (ONLINE and IN STORE ONLY at Sephora Downtown Disney)   LINK
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Cinderella compact (2016 version) back in stock: see post
Today's obsession
Is the "today's obsession" on the iPad app ever going to be updated? It's been the same since november
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HALL OF FAMER Insomniacmuffin / HALL OF FAMER HALL OF FAMER / replied
hi @sultananatalie is it still showing that?   maybe @KatieBT will be able to assist... see post
cancel my order!
I made a mistake with my order, and i want to cancel or return. i try to cancel it. i just couldnt find how to do it. hope you can help me  
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Hi @gal7748,   I will send you a private message.    Best Wishes,   Janean see post
Sunday Riley: Which Oil?
Hello!   I am on the hunt for a new facial oil. I've been using the Kate Somerville Dilo oil in the evening and like it, but have been looking at the Sunday Riley line. Maybe either Luna or Juno?   I'm 37, I have pretty good skin (it's not dry nor particularly oily, no blotchiness, no acne to speak of). My main concern is anti-aging. I've never used a retinol product before. Don't you have to stay out of sun w/ retinol? I will be out in the sun playing tennis this summer so want to be careful about that (I wear sunscreen - SPF 50 or higher and a hat when I play).   Any thoughts on which would be best? Or maybe I should do Good Genes instead?
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Hi, emily8880!   In terms of deciding between the Juno or Luna oils, it may boil down to usage preferences and even gauging off of your current experiences with certai... see post
Cruelty Free
Can we PLEASE get a cruelty free section up on this website?!!??!!!!!!!  come on it's 2017!
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HALL OF FAMER Insomniacmuffin / HALL OF FAMER HALL OF FAMER / replied
that is a great idea @oliviaa711   or if not a section, at least a 'check box' filter to narrow down your searches see post
Can't check out with Paypal
Hi! Anyone having difficulties trying to check out with Paypal?? I've been trying to do so but the Paypal log on page isn't working.
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Make sure that Paypal didn't put a hold on your account. That's often why some people cannot pay for a purchase with paypal. see post
Looking for sunprotection in makeup
Hello, Now that summer is coming closer I'm looking for a spray (that I can spray over the make up)  that has some sun protection or some drug store moisturizer (for combination skin) OR make-up with SPF!   Thank you for your recommendations! 
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Most drugstore skincare don't really work for me, Neutrogena is the only one I like, lol. But in terms of mid-end products, my favorite moisturizers with SPF are Peter T... see post
Live Chat
DISCLAIMER: SEPHORA DOES NOT HAVE HAVE A "LIVE CHAT" FEATURE.   It just dawned on me to wonder why Sephora doesn't have Live Chat for Customer Service and product/shade recommendations?  Bobbi Brown does.  MAC does.  Why behind the times Sephora? 
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Hi, brifaith!   For new releases, check out the "New" category of Sephora's site, you can further narrow down categories such as Makeup, Skincare, Fragrance, Hair, etc... see post
How long can I use a Beauty Blender for?
I know I can't use it forever, but how do I know when it's time to replace?  And I how do I get some of these makeup stains out of the one I'm currently using?  I wash it after every use..
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I have heard once rips/holes form in the beauty blender it has to go! I think typically 3-4 months max depending on how often you use it and often you are cleaning it. H... see post
How to open the dior poison girl sample??
I used 250 pts to redeem a sample of dior poison girl fragrance. However, I cannot find a way to open it.... Cannot pull out the cap....
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@Renaisco You just have to pull the little black stopper up. I redeemed this as well and that's the only way to open it. see post
Why did Sephora quit selling Korres black pine firming night oil?
Try being Canada, where they've stopped selling Korres entirely. see post