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Hello I made a purchase today in the store, but forgot to give my beauty insider information. I would like to have the stuff I bought today on my history! How can I add? Thanks!
BeautyTalk Support
Hi!   I bought the Smash Box Try It Kit a few months ago, and used it maybe twice maximum, before realizing it wasn't the right shade for me. I still have the receipt and everything, I was just wondering if it was still possible to return it? The only reason I haven't done so yet is because I don't have a Sephora anywhere near me.    Thanks!
BeautyTalk Support
I have recently purchase something but was not able to it to my beauty insider account. How can I add it? I have my receipt 
BeautyTalk Support
I am a VIB member, but when I registered with my email address there is no place to add my member card number, so my account does not show my points or correct membership status, and I cannot use my coupons. How do I connect it?
BeautyTalk Support
I made a purchase at a Sephora store and despite giving my telephone number to the associate to lookup my VIB account, the sale was not recorded as a Beauty Insider sale. How do I add this purchase to my account and relieve the appropriate points?
BeautyTalk Support
Hi there,      I recently made a purchase at a sephora store and forgot to present my beauty insider card. How do I add those points from my receipt? 
BeautyTalk Support
I've been trying to place an order, but every time I click the "place order" button it says that I need to check my billing adress, but everything it's ok with my adress. And you discount the money from my credit card but I don't place the order. I'm using a prepaid walmart  credit card MasterCard. It's my first time buying Sephora online. I'm frustrated. I need help.
BeautyTalk Support
Why didn't I get beauty points for the clarisonic items i purchased in store?
BeautyTalk Support
Hey guys i just bought tis hair cream a couple days a go and i just absolutely hate it. Does anyone know if i can still return it iv only used it once and bought it literally yesterday
BeautyTalk Support
hi im looking for  sephora collection eyeshadow by the name of espresso shot no95....is it still available?
BeautyTalk Support
hi i think my sephora accounts are being messed up this one used to be connected to one of my other emails and now its hooke dup to this one i think i have two accounts because my most recent purchases aren't coming up and imnot getting points even though i used my card please help i bought an expensive perfume and was suppose to get tripe the points
BeautyTalk Support
Hi, did your exchange policies change?   I sent my husband to exchange something for me and he said the SA said policies have changed. The product was not used but he lost the receipt.
BeautyTalk Support
Hi ladies,   I am 35 years old and I have had really oily skin since age 12.  I'm so tired of it.  And I don't know if it's my age or what, but foundations that I've used in the past just don't work anymore.  For the last 10 years I had been using Bare Minerals original, then I switches to matte.  But I find that it just doesn't work for me anymore.  For the last year I have been on the hunt for one that will.  I've used Hourglass Immaculate, which I originally thought was my holy grail...but I find that I can't get a really good shade match and it can look too matte.  I have tested so many...Tarte powder foundation and the 12 hour one, Estee Lauder Double Wear Light, Laura Mercier for oily skin, Lancome Teint Idole Ultra 24h, Arbonne liquid and powder foundation Clinique Stay Matte, Almay TLC.  There are probably others that I just can't remember.  Then I went back to Bare Minerals matte.  Then back to Hourglass.  I know there is no "perfect" foundation and that an oily skinned girl will have to deal with some shine.  But here's my issue:  every foundation starts off looking great, within an hour or two I'm already greasy, another hour or two and I look like a hot mess.  A lot of foundations oxidise on me as well.  And if a foundation starts off looking light/natural, within a few hours it looks heavy and fake.  I would love any suggestions that you might have to offer!!!   Also, I have acne prone skin.  I like a natural finish...not too matte (that's my issue with Hourglass Immaculate).   Thank you!!!
BeautyTalk Support
I was told I could just go online and add my points because she forgot to ask for my beauty insider card. But I don't see that option...how do I do it then?
BeautyTalk Support
Hi there, I have been a VIB for months in store, but my online doesn't show the same status. Can someone help? -D.
BeautyTalk Support
Hi, i made a purchase at the sephora store and forgot to show them my card. Can i get my points from here? 
BT Support Q&A
Hi, I made a purchase and decided to make a Beauty Insider after the transaction, and the girl said I could go online and use my receipt to add the points, but I can't find where to do that! Please & thank you!
BeautyTalk Support
I got my beauty insider card in store a few months back and registered for my online account today. How do I link my card to my online account?
BeautyTalk Support
My friend said she received a gift during not long ago that she has no use for and was told that she can only exchange it with something else...but the problem is that...she already got everything that she wanted not long ago...as well as...she found something that costs about the same price that's been sitting around for some time and as well as with a receipt, and so, she wants return it and then make the exchange for it, since, she didn't get a chance to put it to use just yet, as she tends to stick with using up one thing of the same type before moving on to the next, but the thing is that, they don't carry it anymore...so...has anyone tried returning then exchanging anything that they don't carry anymore with a receipt?
BeautyTalk Support
I recently become a VIB member in store and now after signing up online i can't find where to add my card number on to my account so that i can see my points. Is there a way to do this? Thanks!
BeautyTalk Support
hi i need helppppp. i currently use biscuit in nars concealer, what would be the equivalent to urban decay's concealer?
BeautyTalk Support
Help?!  I deleted the email with the code for the SK II samples with purchase.  Can anyone provide me with that code please??
BeautyTalk Support
I purchased some stuff in Sephora in Atlanta (Lenox square mall) in November and spend around 350 dollars but I didn't add the points. I didn't know how this works. Can you help me please? I'm a member since August and the girl at the store never told me that I can add my points saying her my email.
BeautyTalk Support
Had issues with my account not receiving any mailings, but since that's been resolved I was wondering how to go about deleting my post.  thank you.
BeautyTalk Support
It is not dark nor liquidy anymore, actually it wasn't liquidy even when I first bought it.I had to run it under water for it to work but now nothing is working.What should i do?
BeautyTalk Support
Hi there, I have a VIB rouge card but I haven't linked it to an online account yet, is there a way that I can link it to the online account I already have? Thanks
BT Support Q&A
Hi I just registered for beautyinsider today after it was given to me 2 years ago and I noticed that I did not get points from that day I was given the card. Is that because I opened an account after all this time or because the account is not linked? I also recently made a purchase 4 days ago and was wondering if I can get points for that too? Sorry, not sure how this all works!
BeautyTalk Support
Hi, I received a beauty insider card over a year ago. I just made this online account a week ago and I am having trouble linking my beauty insider card to my account. Help please!!