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I recently bought products at a Sephora store and the cashier said she couldn't find my beauty insider account. Is there any way I could add the points right now? I have the receipt
BeautyTalk Support
I have the same question. I REACHED VIB on line. BUT they don't send me new promotion code. I don't have any discount...So what should I do.....
BT Support Q&A
I'm wondering how people are getting their physical VIBR cards because I didn't get one... I was told that Sephora is no longer having any physical VIBR card. TT TT is there any way to get one? I really want to get one... 
BeautyTalk Support
I just paid using Apple Pay on the Sephora app. The charge went through but the app still says I still have items in my basket, prompting me to checkout and pay again... what happened to the first time I paid? Why didn't I get an order confirmation?
BeautyTalk Support
i just joined play by sephora when will i get my april sephora box??? or when will i get a tracking e-mail???
BeautyTalk Support
I need help linking my VIB card that I just got in-store at Sephora. I made a sephora account few months, I thought I could link my card to my sephora account online but  I'm having trouble doing so. Any help would be nice!
BeautyTalk Support
I need to change my birthday to the 16th of April because I accidentally put in 16th May and I dont know how to do that? xxx
BT Support Q&A
Hi Everybody, Im new to this forum and im kinda confused? Is there different levels of beauty talk members? Where can i see the different rankings? How do you gain the best ranking?  Thanks so much
BeautyTalk Support
This is the second time I've had 'Unsuccessful Authorization', first time was understandable as my shipping warehouse in the US is not allowed according to Sephora's terms and conditions, but this time round I've tired sending it to my friends address and it came up with the same 'Unsuccessful Authorization'. Is someone able to message me personally as to why this has occurred?
BeautyTalk Support
I was just wondering if you could tell me when the Marc Jacobs coconut tan bronzer would be released
BeautyTalk Support
I purchased the INVISIBOBBLE Time To Shine clear hair ties and the Marc Jacobs Daisy. Unfortunately I did not get my points. What can I do to get them?
BeautyTalk Support
You don't have permission to access " http://www.sephora.com/  " on this server. Reference #18.3f0ad817.1491259232.65e4c22
BeautyTalk Support
Would you be bringing the products of the Tarte Make Believe In Yourself collection to stores? I really love the collection and I would like it to be sold at Sephora stores.
BeautyTalk Support
I've been wanting to try the Drunk Elephant line for quite some time, and have noticed it starting to pop up in some retail locations. Is Sephora/ Drunk Elephant planning on putting together some sets that will be available in Canada?
BeautyTalk Support
This is probably a stupid question but I just joined Beauty Talk and in my profile i see that I have earned (?) red hearts.  What are they about?
BeautyTalk Support
Hello! Recently I posted a review On the Living Proof Restore Perfecting Spray and I forgot to disclose that I received the product complimentary for testing purposes from influenster and I was wondering if there was any way to modify the post or have it deleted so I could repost the review. Thank you for your time! 
BeautyTalk Support
Hi there,   Today I made an order amount $226 through Paypal, but until now I havent received any confirmation order from Sephora regarding my order. Yet, my credit card that I linked to Paypal been charged already.    The status on my Paypal as follow " This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Sephora USA Inc completes your order".    I thought when I choose Paypal as method payment, Sephora send me confirmation order right away. Please help, TIA
BeautyTalk Support
i would like to link my VIB card with my online account. thanks!!
BeautyTalk Support
I got my beauty insider card in the store, but I remembered that I only told the cashier my full name. Now, I want to link my card to my account, could you help me to do it?
BeautyTalk Support
I received everything payed for EXCEPT the free samples I ordered, how can I get them???
BT Support Q&A
Hi, Anyone else find that the higher point items are alllways sold out as soon as they hit the site? Do you guys think theres even a point in collecting my points if I can never get the higher point items? I've recently started collecting my points but always seem like on Tuesdays and Thursday that as soon as a new point perk hits the site, its immediately sold out...kinda makes me feel like its pointless spending money when I can never get the point perks
BeautyTalk Support
I missed my Bday month in Sept. with the bday gift and went to my local sephora and asked if it was too late, and they said yes it was too late in Oct. My friend missed hers by two months and was given her gift recently and just told me about it. Do you have different rules at different locations? I shop there often and was disappointed to hear that the answer isn't the same for everyone. 
BeautyTalk Support
I like to browse products by brand, not category. It's very frustrating to not be able to see the list, because I can't always recall a brand name and need the memory jog of seeing it in front of me.
BeautyTalk Support
Hello, I just received the Estee Lauder Modern Muse Le Rouge To Go Gift Set as a gift but I would like to return it. I have not used any of the products and they remain in the packaging that I received them in. I do not have a receipt and I do not know when the item was purchased. The Sephora site says that it is an online exclusive and limited edition but it is still available for purchase. Would I be able to return this item in-store for cash or store credit? Thank You!  
BeautyTalk Support
I signed in store for the beauty insider card.. and I guess the salesperson miss spelled my email. I need to link my right email to my insider card.. please advise. Thanks.