I have been trying for 2 days to submit reviews and am still unable to do so. I have been using my Sephora app and also tried using the website with same results. I can write the review, but for some reason the overall rating zeros out each time (I submit for preview or submit without previewing) and each time I get the error message: "We're sorry, but we have encountered the following issue(s): You must enter a value for Overall Rating" I'm using IPad with new IOS8 update i have tried deleting my temp files & cookies and even restarted my IPad with no resolution. Could you please assist me with this issue or let me know what I need to do? Thank you very much, Denise
I had an online account and then I went to the store a few days ago and got my Beauty Insider card. When I logged in my account today, the points from my in-store purchase were not registered, and I'm sure I provided the same email address. Is there any way to fix this?
Hi guys! I've been looking at Becca's Shimmering Skin Perfector in Moonstone and Opal for a while now and I can't decide which one to get! I'm asian with dark brown hair and eyes. I'm about an NC25. I also own The Balm's Mary Lou Manizer. Is that too similar to either one? Please help!
I've been told repeatedly that members are unable to send me PMs. Is there anyway to fix this? I called the 800# and was told they can not trouble shoot BT over the phone. Can someone please help? Thanks
hi, i was told my online account and store account were linked but i am unable to view my most recent online order on my account. My points from this purchase have not shown up on my BI account eaither. How do I resolve this? I am also unable to acess previous private messages from my online BI account! PLease help!
Hi,I registered the number of sephora more than 1 year,but i still can not be the beauty insider,system give me the announce that 'Create BI Account failed'.Could you please help me registering that?And another question is that I bought a product of Fresh in the insider shop,but I forgot to tell the cashier I am a member of sephora,so I missed earning the points.The receipt photo is in the attachment.thank u
I once was a BI then I made more purchases and I became a VIB and my account on Sephora has not updated. When I received VIB Rouge my account still says I'm a BI and I have 86 points but in reality I actually have around 1243 points. Since my account isn't updating I feel like I am missing out on the notifications on the VIB sales and other perks.
I have the mobile sephora app and I'd love for the beauty talk to be available. The beauty board is prominent however you have to go to the full site to access BT. I would the full site on mobile is a bit clunky and I'd love to access BT from the app. I like the discussions here and I'd like to keep up with it when I'm only on my phone. I would rather have BT than the glossy or even the beauty board.
I regularly get emails letting me know about in store events in Toronto (a 6 hour drive away) when I have a Sephora a 5 minute walk away from my home in Montréal. My local store has events all the time which I never receive emails about and are never posted on their online calendar (I don't think they use it at all). The only way that I happen to hear about my local events is if I chat up a cast member in store. Am I on the wrong mailing list? Is this normal? How do you lovelies find out about your local store events?
I'm totally in love with the sephora collection strike wild train case, but I think it's too overpriced. That's the reason why I want to wait a little bit until it's on sale. But a part of me is afraid that it'll never be on sale, and when I finally get decided to buy it, it will be out of stock. What do you recommend me? Spoiler (Highlight to read) P.S: Sorry if I made a grammar mistake.
I just visit Sephora store to to a makeover. ( not book appointment ) I have 2 hours free while I were waiting my brother. So, I were browsing and asking to do a makeover. I thought a makeover will be free for a VIB Rouge anyway. But to make sure, I ask some lady about the price of makeover for confirmation and mention that I am a VIB Rouge. The lady told me that I still need to purchase a $50.00 in make up stuffs. I am willing to do so because I really like the contour kit which the MUA recommended. I came home and read some information on BeautyTalk. And , mot others VIBs and Rouges said it was free. I wonder it is free because they book beforehand via phone and online. I need to purchase a $50.00 worth make up in order to get the makeover free because I walk in ? because when they see the card, they will know me as a VIB Rouge anyway. By the way, the makeover is also CM ? I remember that they call CM for my service when I made payment. I just want to confirm though.
Is there any way to update our product reviews? I usually wait to review a product to make sure it's thorough, but sometimes a product's efficacy changes or something new comes up with continued use of the product or another factor effects the product. It doesn't look like there's a way to do it (and you can't add more than one review to an item), but maybe we can have the feature added? I'm thinking specifically of a self tanner I bought that was ok, but then after spending a lot of time in the gym lately, I've noticed the smell becomes overwhelming and atrocious--really really horrible, like rancid fried chicken or something. People should be warned! lol Thanks!
Okay I have searched and searched and searched for an answer but I can't find one!! How on earth do you combine two beauty insider cards? I found an old one from a few years back (no idea how many points I have on it) and I'd like to add it to this account. Thanks for any help!
For some reason, I never get notifications when someone replies to my thread, hearts my post or comment, comments to me, etc. Am I missing something? I have to manually scroll around to find posts I've contributed to to see if anyone has replied to me, and it is getting annoying!
Hey. I was just wondering if there was an ETA on when this color would be restocked? Also, I went to the three stores near me that the website said it was stocked, and when I went there they said they couldn't find any. All of these stores have their drawers incredibly unorganized, and it's no wonder they can't find anything. It's sad, cause I really want this lipstick.
Sorry to bother with administrative stuff today. But when I (and I note, others) try to reply to what someone has said on a post, this message appears: Sorry, unable to complete the action you requested. This happens whether the comment being replied to has a photo or is just text. I'm on Firefox.