My friend said she received a gift during not long ago that she has no use for and was told that she can only exchange it with something else...but the problem is that...she already got everything that she wanted not long ago...as well as...she found something that costs about the same price that's been sitting around for some time and as well as with a receipt, and so, she wants return it and then make the exchange for it, since, she didn't get a chance to put it to use just yet, as she tends to stick with using up one thing of the same type before moving on to the next, but the thing is that, they don't carry it anymore...so...has anyone tried returning then exchanging anything that they don't carry anymore with a receipt?
I purchased some stuff in Sephora in Atlanta (Lenox square mall) in November and spend around 350 dollars but I didn't add the points. I didn't know how this works. Can you help me please? I'm a member since August and the girl at the store never told me that I can add my points saying her my email.
Hi I just registered for beautyinsider today after it was given to me 2 years ago and I noticed that I did not get points from that day I was given the card. Is that because I opened an account after all this time or because the account is not linked? I also recently made a purchase 4 days ago and was wondering if I can get points for that too? Sorry, not sure how this all works!
So, you've learned the hard way that your private messages do not work. It could be a setting that is turned off. Before contacting a mod, check the following settings. When you log into BT, click on your avatar. It will bring you to this screen You want to select the underlined edit button that is to the right of about me. Once you've clicked on it, you will be brought to this screen. It defaults you to personal profile, but the tab just to the right of that called Preferences is where you want to go. It defaults you to the option on the far left, Preference options. Second from the right is the option called private messenger. Click on it and see this. Ensure the box telling you to turn on private messages is checked. It should look blue. Once you've checked it, have someone send you a test message. You should be good to go. If for some reason it does not work, pm a mod.
Hello, my name is Mirna I have the same issue as the user below, can someone help me combine my online account to my beauty insider card? I cant see my recent purchases or actual points. Thank you in advance!
I have recently moved to a small town where the Sephora does not have the YSL foundation I am looking for, and no stores in the area carry it either. Rather than purchase the full foundation and return it if the color does not match, is there a way to order a sample?
This week I went to Sephora. I didn't have my Sephora card and I told the lady this. She told me that I could add the points later, but I have no idea how. Does anyone know if this true, and if so, how? Thanks!
Hi, I want to merge my 2 accounts for the points so I called customer service but I don't think it's done. Also, I don't know the email address with my beauty insider card because I don't think they spelled it correctly and I want to know the number of points i have on that card. Could someone help me!
Hi everyone. The Sephora website is giving me some difficulties. I am trying to add things to my cart and it wont let me. There are also out of stock samples in my cart and when I delete them, they reappear instantly. I tried it on my laptop, my sisters laptop, my mothers laptop, my iphone and my ipad. Mods, someone please help! I want to shop the sale before everything is out of stock!!!
hello there... I just got one iof my most recent orders and I opened my box and could smell the perfume sample from the DELIGHT promo had spilt all over i really wanted this sample.. is there a way of getting it replaced ??