Somebody has my previous VIB card that is linked to my account and they are redeeming my gifts with my points! What do I do? I already got a new card but this person is still able to use my card to redeem gifts. Please help!
So about a few days ago, I purchased the Kat Von D lock it foundation in medium 53. It turns out the color I bought was too dark or orange on my skin color is their any way I can exchange it for a lighter color or return it? I used it once bit it did not turn out to match my skin color?
I placed an order but didn't get confirmation or points and since it didn't show up in my order history and it went back to the cart, I thought it didn't go through...so I placed the order again! But I think it was a duplicate!! Please help asap
Hi, Somehow I have ended up with two beauty insider accounts and I want to merge them into one account because it would be easier for me. I have one card for one account but not the second card. Please help! I have been trying to resolve this issue for a while now and it's been bugging me a lot. Thank you.
Hi, Somehow I have ended up with two beauty insider accounts and I want to merge them into one account because it would be easier for me. I have one card for one account but not the second card. Please help! I have been trying to resolve this issue for a while now. Thank you.
Hello. I am a guy and my girlfriend is Latina. She is very womanly, so she has a lot of beauty stuff. Furthermore, she works in a beauty salon in Colombia, but she carries all her "stuff" in different plastic bags. I want to buy her one of those bags that folds out to store things when she goes somewhere. Also, do you have a preferred bag that she would use in the home, rather than her using bags? Do I need two bags? One for travel and one for the home?? Help!! Thank you! Michael
Can you pass along my message to the store- Love my rouge status and loved Rima's talent at the Denver Cherry Creek mall. The employees at this store are awesome and Rima did a great job giving me dramatic makeup for a night out. Thank you to everyone!! I hope to be back soon! -Alex
My beauty insider card has about 100 or more points, as I was told in the store, but online it only has 15 points from an order made online. How do I link my card to my online account to add the points?
Whenever I try to post a pic in BT using the Sephora App and my Ipad, it instantly boots me all the way out of the app. Any suggestions? Is BT available on the regular Sephora website?? I couldnt find it... Thanks for help--I am participating in a TSB and want to post pics of ins and outs, besides other stuff that is fun to post!!
I made an order on May 1st and my order still has not arrived. I checked my order status and email to try to get a hold of a tracking number but I can't seem to find one. All it says is that my order status has been "Shipped and Paid" Can someone please help me?
Hello, I made a purchase this past week and although my VIB card was scanned at the register, the purchases are not appearing in my online Beauty Bag and the points have not been credited to my account. Thanks for any assistance!