BeautyTalk Support
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Hi Is there any way for me to change my username? The new username I'd like to request is artvee
Somebody has my previous VIB card that is linked to my account and they are redeeming my gifts with my points! What do I do? I already got a new card but this person is still able to use my card to redeem gifts. Please help!
I forgot to use my Beauty Insider Card on a purchase I made - can I reclaim the points?
Is there any way to change the nickname we chose for beauty talk? In my account it says there is no edit option.
So about a few days ago, I purchased the Kat Von D lock it foundation in medium 53. It turns out the color I bought was too dark or orange on my skin color is their any way I can exchange it for a lighter color or return it? I used it once bit it did not turn out to match my skin color?
I placed an order but didn't get confirmation or points and since it didn't show up in my order history and it went back to the cart, I thought it didn't go through...so I placed the order again! But I think it was a duplicate!! Please help asap 
Hi,    Somehow I have ended up with two beauty insider accounts and I want to merge them into one account because it would be easier for me. I have one card for one account but not the second card. Please help! I have been trying to resolve this issue for a while now and it's been bugging me a lot. Thank you. 
How do i link my insider card to my account ? I previously bought stuff from ephor but it still comes up that i have 0 points. How do i put my beauty insider crd on my sephora account ?
Hi,    Somehow I have ended up with two beauty insider accounts and I want to merge them into one account because it would be easier for me. I have one card for one account but not the second card. Please help! I have been trying to resolve this issue for a while now. Thank you. 
could you help direct me please. Thanks a bunch 
Hi. I was wondering if it was possible to add points to my card after my purchase? Thank you!
I wanted to know if it is possible to get a sample of a foundation at the stire because I have really sensitive skin, is it possible to get a sample.
Hello. I am a guy and my girlfriend is Latina. She is very womanly, so she has a lot of beauty stuff. Furthermore, she works in a beauty salon in Colombia, but she carries all her "stuff" in different plastic bags. I want to buy her one of those bags that folds out to store things when she goes somewhere. Also, do you have a preferred bag that she would use in the home, rather than her using bags? Do I need two bags? One for travel and one for the home?? Help!!   Thank you!   Michael    
Hi, I just used beauty IQ to match foundation, but it didn't bring up the brand I'm interested in color matching. What would be the Becca match for their ever-matte foundation for a 3R12?
what eye shadow colors go good with brown eyes?
Can someone help me add my beauty card to my account? I have used it before but online it says i have zero points
Can a mod PM me please. Thanks     Seems my messages keep going to people who aren't there.
Do I receive something in the mail for reaching VIB Rouge status?  Am I supposed to be getting a card or something?
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I'm wondering when the 2015 Sephora Sun Safety Kit will be released??
I would like to link my VIB card to this account. How can I do that? 
Can you pass along my message to the store- Love my rouge status and loved Rima's talent at the Denver Cherry Creek mall. The employees at this store are awesome and Rima did a great job giving me dramatic makeup for a night out. Thank you to everyone!! I hope to be back soon! -Alex
My beauty insider card has about 100 or more points, as I was told in the store, but online it only has 15 points from an order made online. How do I link my card to my online account to add the points?
Whenever I try to post a pic in BT using the Sephora App and my Ipad, it instantly boots me all the way out of the app.    Any suggestions?   Is BT available on the regular Sephora website?? I couldnt find it... Thanks for help--I am participating in a TSB and want to post pics of ins and outs, besides other stuff that is fun to post!!
I made an order on May 1st and my order still has not arrived. I checked my order status and email to try to get a hold of a tracking number but I can't seem to find one. All it says is that my order status has been "Shipped and Paid" Can someone please help me?
Hello! I sent laura a private message a few days ago and my message still hasn't been read yet. I have a few questions that I need help with! Thanks.
Hello, I made a purchase this past week and although my VIB card was scanned at the register, the purchases are not appearing in my online Beauty Bag and the points have not been credited to my account. Thanks for any assistance!