Hey ! I have a beauty insider card and i know my phone number to connect to the card for instore , but i don't know my email so i cant sign in online without having all of my points ... can you guys help me lol?
I just received an email that one of my Sephora Black Friday orders was cancelled due to the items being OOS - the Cover FX primer set and the Sephora mask set. I placed the order at 12:04 AM so I find it hard to believe that both of those sold out in 4 minutes. Has this happened to anyone else?? Also, if you purchased the Cover FX primer set and have changed your mind please let me know! I would love to trade for it!!
I need to delete a review I mad raving about the Wen Cleansing conditioner after realizing that my hair was shedding more than usual, I thought it was just me but when I heard about the lawsuit being filled it made sense to me and I am super upset now.
Hi, I placed an order yesterday and it didn't go through, but my status has changed to vib rouge. Now, I cannot use the vib discount code. I called the customer service this morning and they said that they would send me an email with a code for the vib discount. I haven't recieved it yet. Can you check to see when they going to send the email? thank you
Hi, I plan on purchasing 3 MUFE artist shadows + a case during the VIB sale and I was wondering how the $20 discount will work with the 20% VIB code. I heard somewhere that the $20 doesn't apply when you use the 20% off code to make an online purchase, is this true? Thanks for your help.
I placed an order with my credit card last night, aug.12/2015 and I went through fine but this morning I checked the status and it came up as unsuccessful authorization. It's gone through on my credit card as well. What happened with my order? And will I be refunded my money?
So i ordered some stuff on October 31st and i believe i selected the free shipping which i think takes up to three days? Well it's been 5 and it still hasn't shipped or had a tracking number. I have also check my email and my account here and still nothing :/
Hi, I'm a VIB Rouge member but I didn't receive any email regarding the November sale. I heard from my friend that I have to RSVP in order to attend the in-store sale. Can anyone help resend an invitation to me? or any other way to help resolve the issue? Many Thanks!!! Daisy
A cashier recently told me that the email that is connected to my VIB rouge card is incorrect, but she can't change it in store. How can I change this? I am apparently missing out on all VIB rouge offers and invites.