I need to delete a review I mad raving about the Wen Cleansing conditioner after realizing that my hair was shedding more than usual, I thought it was just me but when I heard about the lawsuit being filled it made sense to me and I am super upset now.
Hi, I placed an order yesterday and it didn't go through, but my status has changed to vib rouge. Now, I cannot use the vib discount code. I called the customer service this morning and they said that they would send me an email with a code for the vib discount. I haven't recieved it yet. Can you check to see when they going to send the email? thank you
Hi, I plan on purchasing 3 MUFE artist shadows + a case during the VIB sale and I was wondering how the $20 discount will work with the 20% VIB code. I heard somewhere that the $20 doesn't apply when you use the 20% off code to make an online purchase, is this true? Thanks for your help.
I placed an order with my credit card last night, aug.12/2015 and I went through fine but this morning I checked the status and it came up as unsuccessful authorization. It's gone through on my credit card as well. What happened with my order? And will I be refunded my money?
So i ordered some stuff on October 31st and i believe i selected the free shipping which i think takes up to three days? Well it's been 5 and it still hasn't shipped or had a tracking number. I have also check my email and my account here and still nothing :/
Hi, I'm a VIB Rouge member but I didn't receive any email regarding the November sale. I heard from my friend that I have to RSVP in order to attend the in-store sale. Can anyone help resend an invitation to me? or any other way to help resolve the issue? Many Thanks!!! Daisy
A cashier recently told me that the email that is connected to my VIB rouge card is incorrect, but she can't change it in store. How can I change this? I am apparently missing out on all VIB rouge offers and invites.
Hi, I placed an order yesterday and the status is Unsuccessful Authorization. Can somebody tell me what this means? I've sent two emails to Constumer Support and I still don't have a reply. I would appreciate your help on this. If some stuff is cancelled, wo when could it be refunded?