Wrong samples

[MuBeauty]

Whatever samples I select with my online purchase, I never receive the same. But i can still view them available in the samples section. Does that happen to anyone? They even show up in my purchase history which is incorrect.

[bcain]

This exact thing just happened to me too! I'm really disappointed -- none of the samples I requested showed up and instead I received ones I can't really use/aren't suited for me. This was my first order with Sephora online and it's a huge bummer.

[NikkoBT]

Hi @bcain,

I'll send you a private message shortly to further assist you with this. 

[MaliBT]

Hi @MuBeauty,

I know that can be frustrating. I'll send you a private message. 

Best,

Mali