Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Why aren't my points/status showing up on my account?

My points and VIB rouge status aren't showing up on my account... the mobile app also says I should "create account" even though I'm signed in? What is going on? I can't even add anything to the cart when I'm online.

Re: Why aren't my points/status showing up on my account?

Hi jkimmiez,

 

Sorry for the confusion! Beauty Insider was temporarily down for scheduled maintenance but should be showing your accurate account information now. Thanks! 

Stay Fabulous,
Zanna
1 Reply
Conversation Stats
  • 1 reply
  • 293 views
  • 2 Hearts Given
  • 2 Contributors
testing