Disappointed

[Anonymous]

I am honestly beyond disappointed now. After having my order pushed back and forth for over a week, I was supposed to receive it today. But again, it is STILL showing no signs of delivery. The tracking website has been saying "In Progress" for the past two days even though it shows my has arrived in Brampton. I'm seriously at a loss for words and extremely frustrated at Sephora for this inconvenience. 

[ZannaBT]

Hi Gill98,

I'm so sorry for the order delay! It sounds like the shipping carrier is experiencing delays if they have not yet delivered your package, so I would be happy to look into this in more detail for you. I'm going to send you a PM now. Thank you!