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Can I cancel an order?I
I placed an order 5 mistunes ago and can I cancel it now?
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
You'd have to call the hotline.  I doubt they'll be able to since you have very little time to get it actually cancelled. see post
How to link my Sephora beauty insider card with my account
I need help linking my beauty insider card that I just got today in-store at Sephora. The lady who gave me the card only asked for my name and last name. I made a sephora account today, since I thought I could link my card to my sephora account online but am having trouble doing so. Any help would be nice! 
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
I am closing this thread. I'm sorry if we missed your post! If you have a similar issue, please create a new thread under the Customer Service board or you can send me o... see post
Post a link to your Beauty Blog!
Hi BT'ers! Because it is Valentine's Day and I LUVVVE you, I wanted to give you a little gift.   This thread is for you to post LINKS (yes links!) to your personal Beauty Blog. Not anyone else's, just yours.   We are a community after all, and we want to support each other. So show a little love and visit your fellow BTer's beauty blog.   And if you are thinking of starting a blog, do it! Then come back and post the link.*   <3, Candace Your friendly Community Manager   *1 link and 1 blog per member*
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HALL OF FAMER jellybean917 / HALL OF FAMER HALL OF FAMER / replied
I saw a post that reminded me about this thread, so I thought I'd pop back up on it and give my updated blog information (I should've done this over a year ago!). I dele... see post
Review Make Up For Ever Ultra HD
Make Up For Ever Ultra - Y405 It's my the best foundation, it has nice  medium coverage, I feel lightweight on the skin and fluid formula that can blend easily, it's appropriate with every day look or natural look. but i not sure it okay for very oily skin or not? If u have any idea please tell me.because my skin is oily skin so i don't have any idea for very oily skin
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BEAUTY MAVEN AmandaLang / BEAUTY MAVEN BEAUTY MAVEN / replied
hi i'm Amanda i use this foundation with  LAURA MERCIER TRANSLUCENT LOOSE SETTING POWDER it's not over matte but look natural  perfect! And i use Srichand translucent... see post
Beauty finds in Europe and Germany!
Hey all! I am travelling to Germany (Berlin) and Italy(Venice Verona Florence Rome and maybe Bologna) in a couple of weeks and was wondering what beauty items some of you might have snagged there that are not available in Canada! I know sometime ago (in the summer) someone had mentioned she will post her beauty hauls from Europe but I cannot seem to find anything. If anyone has ideas or can direct me to the right thread that would be great! Thanks a lot!   Correction, I meant Italy and Germany. I understand Germany is part of Europe!
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Beauty profile "titles"
Hey I'm not sure if this question is answered anywhere but I've tried looking for it with no luck. What determines those titles that everyone has like "SCENE QUEEN" or "BEAUTY BUFF" or "SPECIAL GUEST"... what makes anyone any of those? I was something like 'SCENE QUEEN" once and now I'm a "BEAUTY RESIDENT"... There are so many titles that I don't know which is better or worse per se. Is it simply the number of questions you answer? Or what? Why isn't there some kind of page which lists all of the titles and what they mean because they seem kind of random to me.
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BEAUTY BOSS sultananatalie / BEAUTY BOSS BEAUTY BOSS / replied
Does your title ever go down if you're inactive? see post
Broken lip products received
Hi all, I just received my Give me lips 2016 summer set..(ordered 4,3 for friends) Opened mine and the one which i am most excited about( kat Von D in witchcraft deluxe size)the inner lipstick was broken and it just bascially dropped onto my desktop when i opened the tube. Just wondering if anyone else got the same problem? I really like this set dont wish to return it though..but am scared that the rest of the 3 boxes got the same problem!!?? Is a gift and i dont wanna open the seals..zzz
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi manjuunya,   I'm so sorry for the delay in response! It looks like another representative already assisted you with this - I'll send you a PM just to follow up. see post
VIB ROUGE PRODUCTS - 2016
Hi! I started a thread about new VIB ROUGE ONLY Products on New Years Eve, but the title made it hard to find. (Even   I  couldn't find it for this update, had to scroll through my old posts.) So, What's New? This is:   6/17/16 - **NEW VIB ROUGE EXCLUSIVE PRODUCT** Item # ~1819382 ~ beauty blender VIB ROUGE ~ TWO Red Carpet Beauty Blenders (0.1 oz each) $28.00 ($40.00 Value) ~  Ltd. Edit,   ~ Exclusive ~ and pretty!❤ *Does not say Online Only, so if you see it in store will you update us?   (The other thread was 2016 NEW ROUGE EXCLUSIVE PRODUCT - HAPPY NEW YEARS TO US!) Hopefully this new one will be easier to find.  I'll come back and put the others from that list here and do a little searching to see if there is anything else hiding anywhere. *Please feel free to post something if you find a new VIB ROUGE product. Have a great weekend everybody. 🍀
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HALL OF FAMER kssweetheart / HALL OF FAMER HALL OF FAMER / replied
**OH, JUST FOUND MORE NEW VIB/ROUGE ITEMS!!**   ~Maison Margiela 'REPLICA' Filter: Blur   Item No. 1838747 - 1.7 oz = $55.00   ~Maison Margiela 'REPLICA' Filter: Gl... see post
help me
this is me I have makeup on but I'm a strawberry blonde and I have blonde eyelashes and eybrows and idk what kind of eyeliner I should use or what mascara or what kinda eyebrow color I need I am pretty white with a couple fecklaces on my face and I need help I'm 15 btw and idk what product I should use any suggestiouns?
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HALL OF FAMER tbuss / HALL OF FAMER HALL OF FAMER / replied
There's really great advice here!     I'm fair too and black liner and lashes can look harsh under school or work lighting, which you don't want. For everyday, brown w... see post
Is it just me....
...or is anyone else having issues opening Beauty Talk using Safari? This has been going on for the last couple of days for me and it's been happening on my iPhone as well. I tried on my husband's iPhone and his is fine (although he hasn't updated his in a while). I'm posting this using Firefox right now. So annoying....   Anyone have suggestions?
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HALL OF FAMER jozkid / HALL OF FAMER HALL OF FAMER / replied
Nope, latest version on both iPhone and desktop. This morning Sephora worked on the iPhone, but I just tried on desktop and nothing happened there except for it to open.... see post
is there a way I can live chat with a beauty expert
HALL OF FAMER jozkid / HALL OF FAMER HALL OF FAMER / replied
Oh, thanks! see post
Red Alert!! I'm at that number again! I Just need one heart please & Thank you! ❤
Ruh-Roh!! There's that number again! You know, it's the three numbers in an evil row. 😉 (I don't even like them when they're not all in a row) I've had to resort to this before and was so glad to find that others also had 'issues' with it too. I nearly 😝when I saw it!   So, here's my beloved Jimmy Fallon "EW!!"  to that evil trifecta!  Just one little heart will make it all perfecta!   Thanks a bunch! 🍀   btw - I think you truly need to hear Jimmy say "EW!!" in order to understand. 😂 He cracks me up. 😂 He is one big ball of laughter, fun and sunshine to me. I Thank God for Jimmy Fallon! He's like a Human Silver Lining or a Human Double Rainbow. (Can you tell I kinda' like him?) He is the best medicine for whatever ails me. 😊
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HALL OF FAMER k617 / HALL OF FAMER HALL OF FAMER / replied
@kssweetheart Yes! The whole experience was pretty crazy from stalking the website for tickets to leaving the studio!    We were ONE DAY from JT & Ellen. ONE DAY. I wa... see post
Name Our Shades!
Hello from Wander Beauty! We know you've been loving our Exquisite Eye Liquid shadows and are so excited to announce we will be launching two NEW shades in the fall. Even better, YOU chose the shades! Our liquid shadow is fuss free, lustrous and perfect for women on the go. They will last throughout your busy day without creasing or fading! Take a look here:  http://www.sephora.com/exquisite-eye-liquid-shadow -P407379?keyword=WANDER%20BEAUTY%20Exquisite%20Eye ...   We love your feedback! Help us name Shade 1 and 2 for a chance to receive our Exquisite Eye Liquid Shadows before they launch!   xoxo,   Team Wander
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HALL OF FAMER ChristalM / HALL OF FAMER HALL OF FAMER / replied
Wholly WOW thanks :) see post
Mothers Day & Makeup, Plus Memories & experiences with Makeup Mentors, Mothers, Mother figures, friends, sibs etc. And special stories etc.
🌹Happy Mothers Day to all of the Mom's out there, both human and furbaby (etc.) Moms.🌹I'd been planning on doing a Mothers Day thread. Then I posted something a while back, just a silly but sweet story about how my Mom saved the day with a Wet & Wild lipstick. I almost didn't post it, thought it might be silly or something, but to my surprise, there was an outpouring of love that was wonderful and overwhelming.   Someone suggested starting a thread then and repeating the story, so I had decided not to wait until Mothers Day, but as they say, 'the best laid plans'. (Maybe I couldn't 'go there'?) So here I am now, finally. I will post that story a little later. I have to get my beauty sleep right now, going to 'visit' my Mom & Dad tomorrow. (Well, actually later today.) So I will be back later and I hope this thread lights up the board and that love, memories (of makeup, skincare, haircare and more) will be here then.    I know I'm not the only one who has lost someone - be it a close human or furry family member, other relative, friend etc. So maybe we can share stories, maybe good or bad makeup advice from your makeup mentors, how your makeup, skincare, haircare and other skills and how your look was influenced and how it evolved and came to be and maybe do some healing.   This is my first Mothers Day without my Mom, again, I'm sure I'm not alone in this. So this is an especially rough one - all of those Hallmark Cards commercials are killing me! But such is life. Many hearts are a bit sadder today, but let's be happy for days gone by and be happy for those who still have their Moms. May you all have a special day. If you've been out of touch, maybe this is good support to help you reach out if you can.   One of my Best friends has been there for me like you would not believe. 👭She just sent me  The most beautiful card imaginable. I will be back later and I will try to share it with you. (A little afraid that once I start writing it I might change my mind and need to keep it to myself a little longer - but I will try. I just didn't want to promise and then not do it)    This thread does not have to end today, when Mothers Day has passed. Hopefully we can keep it going and flowing to the right places at the right time in the future. Let's hope this helps now and in the future when other unavoidable losses will occur.   I hope we have a lot of fun with this, maybe some tears - hopefully some happy ones. Stories of how we received our makeup, skin, hair training and makeup, hair, skin tips, and other things that I may not have mentioned too. I'm sure everyone has received good and bad makeup tips, let's share those in order to keep us looking our best and help others from making makeup blunders! See you all later. This one's for my Mom. 🌷   Hope no typos etc - hard to see them through my eyelids. 😉 Sorry so long.   EDIT -  The day hasn't gone as planned, I need to go back through threads to find the story I mentioned above. (Ruh-Roh) I will try to come back a little later. But, heck, even if it is tomorrow - who cares?  Every Day should be Mothers Day. *Since this is also about makeup, skincare etc, and our mentors and inspirations, this can go on for as long as we want. Hope to be back this evening (7:15p EST now) but once I come back and find it I'll post it, I'll be back. Want to finish reading other posts that I haven't yet gotten to.   I Hope everyone is enjoying the day. For those of us who are not in celebratory mode today, at least we know we are not alone - others know just where we are. Just have to remember good times, Yes, I know that's much easier said then done.    ** Please remember we are a Sisterhood and each link makes all of us stronger. ** *Some great lipstick and love of beautification doesn't hurt either! 😉💋  
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HALL OF FAMER blackkitty2014 / HALL OF FAMER HALL OF FAMER / replied
Thx so much @kssweetheart. This is a very sweet thread see post
All about Ciate London!
Hi everyone! I can't find a thread about Ciate so thought I'll make one since I'm so so excited for their new eye-shadow palettes. The teasers on Instagram are killing me with suspense! I think they look gorgeous already and plan to get all of them! What does everyone think about their recent launches? I have both the Olivia Palermo eye-shadow palettes and they are definitely my go to for everyday and special occasion makeup.   PS: I've never made a thread before so please let me know if this is OK!!
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @ZSahar,    I am obsessed with Chisel Liner High Definition Tip Eyeliner. It is amazing! I really want to try the Pretty Palette. I have the Olivia Palermo Palett... see post
Too Faced Sweet Peach Palette
Will Sephora.ca be getting the Too Faced Sweet Peach Palette?
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HALL OF FAMER starletta8 / HALL OF FAMER HALL OF FAMER / replied
Sorry to burst your optimism, but don't hold your breath. These flyers and sales are planned months prior; stores can easily just put up a "sorry" sign. see post
Naked Palettes
Okay so I am a dark brown haired, hazel eyed, fair-skinned with cool undertones girl. I am not sure what naked palette would suit me best so if anyone could help that would be great!
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HALL OF FAMER TopazBeth / HALL OF FAMER HALL OF FAMER / replied
I think Naked 2 would look really nice on you! It sort of depends on what kinds of looks you tend to go for, though. see post
Size it up please. It definitely does matter, my wallet says so. Hope more people will post here when they have iffy size issues etc. 🌹
Okay, problem - I'm debating between:   1815760 - GRANDE LIPS GrandLIPS Hydrating Lip Primer - it says it's $27.00 and is  .05oz .   ~COMPARED TO~   1798164 - Guerlain Abaille Royal Honey Smile Lift which is $82.00 ( )  BUT  It says it's  .5oz. (which I really have no business buying, but it's on saaaaaale! and it also is a much better value if sizes are correct.)   What's wrong with  This  picture? Comparing sizes and prices, it seems like a no brainer - Guerlain, while pricey, offers much more product. That's IF the size info is correct. (Plus it's Guerlain and fancy and makes me feel a bit.....Ooh-La-La 😙)   Then let's add a little more confusion to my brain - It's 1022318 - Guerlain Liplift Lip Primer - it's .11oz and is $37.00. Granted, somewhat different product, but it seems to have it's merits and has been on my radar for some time. So afraid something may sell out - and of course  that's the one I'll decide I Neeeeeed. You all know how it is. Thanks a bunch, I really do appreciate it, hope others will too. 🌷   There are others, but I'll leave it there for now. If anyone has any other info, experiences with these products , or other products in this arena, I would appreciate any and all info & insight greatly. I do like 'the tingle' of most products, btw.🍀 EDIT- Yeah, duh, could just check Guerlain's & GRANDELIPS websites. Have to sign off for now though. Sorry so long. Thanks.
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HALL OF FAMER Titian06 / HALL OF FAMER HALL OF FAMER / replied
@kssweetheart - I personally wouldn't want any of these products touching my lips!  Lanolin and fragrance are known irritants.  Carnuba wax is the stuff you use to wax y... see post
Will the sephora favourites paint it pink set come back in stock?
Hey guys, I missed out on this wonderful set Just wondering if anyone could confirm or even just guess if this might come back in stock any time soon? I know that happened with the In the nude set.
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BEAUTY MASTER Persais / BEAUTY MASTER BEAUTY MASTER / replied
you did :) ;)   "If you are in Canada please let me know if you find one and where!" see post
Beach Proof Products
  Need suggestion for beach proof makeup products. Especially mascara, Bronzer, Blusher and Concealers.    Sometimes I find waterproof products might not necessarily be beach proof.    xoxo
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HALL OF FAMER meganlisa / HALL OF FAMER HALL OF FAMER / replied
I use Cover Girl waterproof mascara though lately I've been using faceshop as well. On me, creams tend to wear better on the beach.  I hate how powders can cake up.  T... see post
If I become VIB during the spring sale, will i be able to stack the 10% off with the 15% off?
Hey guys, I think I'm going to become VIB during the spring sale. Just wondering if I'll be able to use the 10% off with the existing 15% off during the sale? I know it won't be possible online due to the no stacking option, but what about in store? Has anybody experienced something similar?
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BEAUTY BOSS ZSahar / BEAUTY BOSS BEAUTY BOSS / replied
Thanks MaliBT :) see post
Anyone else wish their was a way to save items you want to try?
The Loves list is great but I could really use a list for things I want to try. Sephora, is there any chance we will get this option in the future? 
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BEAUTY MAVEN clbdallas / BEAUTY MAVEN BEAUTY MAVEN / replied
Thank you all for your replies! Glad to know I'm not alone in using the loves list for this stuff. :) see post
Tarte Empowered Hybrid Gel Foundation
Hey! I don't know if this is the right spot to ask this, but here goes: I saw that you guys got the Rainforest of the Sea collection from Tarte (yay! I love their stuff) but I was wondering if you think you'll ever get the Tarte Empowered Hybrid Gel Foundation? It looks absolutely amazing and I really want to try it. I would order it from them directly, but I'd like to get it through you guys so I can collect beauty points (and also so I can come in and make sure they have my colour)    
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Things that make you go hmmm....Makeup Mix ups? Product peculiarities? Shampoo Shenanigans? On Sephora or elsewhere. Please share. 😊
I will get us started with an unusual sample that immediately caught my eye. (It's been there for a while.) It's a sample of VERB Leave-in  Mist ....in a foil.  It surprised me to see this. The directions say "Mist throughout towel dried hair" and "comb through". I don't know, it just made me laugh. (more then I care to mention) I finally couldn't take it anymore and had to share. Wasn't sure if it's old news and/or where to post it, so started this new thread.   Now, obviously the foil would give you the opportunity to smell it and probably use a very small portion rubbed between your hands before applying. So you might get  some  idea of how it works and smells. It just makes me chuckle every time I see it though. Hope it's entertaining to you gals too. I wonder how many people saw it and did the same double take that I did. I'm not blaming or bashing anyone, just trying to have some good clean fun.   See something that's a little bit 'off'? Please post it so we can all have a good laugh. Thanks ladies, hope this ends up being a fun thread. 😊
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HALL OF FAMER Titian06 / HALL OF FAMER HALL OF FAMER / replied
I saw this and had a good laugh too.  The mental picture I had of a mist in a foil was a peeled back foil with little "water" drops on the inside.  I almost got it, but ... see post
How can I find my foundation and powder shade
I would like to try Too Faced Born this way foundation and I have no clue how to find my shade   I was told in a video to find my veins and see what color they are and it looks blue green 
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Ashsid10, Is there any other foundation you've tried that has been a good match? If you are near one of our stores, a Cast Member can help you find the best shade. see post
Shiseido white lucent skincare set
Hi guys! Has anyone tried this shiseido set? I'm really curious about the effects. I'm looking to revamp my skincare routine and I currently use a bunch of drugstore stuff plus the ole henrikson truth serum and nurture me cream. I want something brightening and this really caught my eye. For those who have used it, what skin type does it seem to work for? I have combination skin with oily noise and forehead and drier cheeks and around the mouth area. 
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Magenta for spring?
Hi there, I'm looking for a really fun magenta lipstick for spring. I'm thinking about Marc Jacobs, Boy Gorgeous or Maybelline's Magenta. What do you think?
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HALL OF FAMER TKLJ / HALL OF FAMER HALL OF FAMER / replied
Boy Gorgeous is one of my top favorite lipsticks of all time, so that gets my vote. see post
Best lighted magnifying mirror?
I've burned through a number of lighted magnified mirrors that I loved, but now I'm on the hunt for something new. Any suggestions of what to try or completely avoid?   I use the lighted magnifier for tweezing on a very regular basis, I'm obsessed with finding every little tiny stray hair. I also carefully use an extractor for some stubborn blackheads. (I never use a blemish extractor with a lance on the end and caution others to avoid lances too, that should be left to a professional dermatologist.) Hence, the reason for burning through them so quickly, not cheap ones either.   I use a regular mirror for applying skincare and makeup. I do my tweezing and makeup application while sitting on my bed, never in the bathroom. I don't want something you attach to a wall and would like to keep it under $75.00. Any thoughts? Thanks in advance. 😊 
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BEAUTY MAVEN Rissa1 / BEAUTY MAVEN BEAUTY MAVEN / replied
I really love my Ottlite and the mirror flips so you have both regular and magnified mirrors.  see post
Point aren't showing?
I bought the Anastasia Beverly Hills brow pomade and #7 brush last year and bought another #7 brush and Anastasia Beverly Hills travel kit this year but my card didn't seem to show any points or my birthday to the cashier or online in my account?
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BEAUTY BOSS JustinBT / BEAUTY BOSS BEAUTY BOSS / replied
I'm happy to look into this for you.  I will be sending you a private message shortly.    All my best,    JUSTIN see post
Quick!!! Sephora Favorites Gimme Some Lips (nude) is in!!!
Hurry!!!!! Hope fellow lip lovers, get it fast! Good luck ladies! 💋
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HALL OF FAMER Yuumei / HALL OF FAMER HALL OF FAMER / replied
This would be a cost effective way to try a variety of nude lip colors... the very few I've tried tended to look just a tad bit creepy on me (LOL) ... yes, clearly I nee... see post