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Post in Customer Support
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What's the point of 3 day shipping

So basically my friend's birthday party is on the 4th and I bought my item on the 28th of February and I was expecting it to come by Saturday on the latest because that gives about five days. BUT. I get the email that it was shipped today, which is the second, which means that my order took two days to process? and that the commitment time for ontrac says that my package will come on the 6th of Monday. which also is four days to ship. what's the point of spending extra when my package isn't going to ship in time? I was a loyal customer but this just really takes the cake, especially because I cashed in extra money and I've never had this problem before.

Re: What's the point of 3 day shipping

3 day shipping doesn't mean that you will get the order 3 days from the day you purchased your stuff. A lot of people get confused over that. Processing time is not included when calculating shipping times.

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