Gift card pin
Spoiler (Highlight to read)Gift card pin issuesGift card pin issuesI
received a gift card with only 5 digits for the pin and can’t purchase
any products at the moment 🥲can I get a new pin with the card number?
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Credit Card Rewards Not Applying
I have about $16 in credit card rewards but on my Beauty Insiders
account the balance shows zero. What can I do to fix this issue?
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Buy online
When I do a buy online pickup in store and an item is out of stock how
long till that return is processed?
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SCAM ALERT- Sephora Gift Cards
I purchased a gift card and before I even received it, someone hacked
into it and used up all the funds. Sephora.com relinquished any
responsibility in securing their gift cards from hackers and would...
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Re: SCAM ALERT- Sephora Gift Cards
I was gifted a Sephora card for my birthday on February 10th. Went to
use it at the store today because the pin was damaged when I scratched
it off and I couldn’t use it online earlier. The lady at ch...
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Re: SCAM ALERT- Sephora Gift Cards
This same thing happened to me. I received a giftcard for my birthday at
the beginning of December and by January, I am told there are no funds
left. I had never used the giftcard. Sephora refused to ...
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Re: SCAM ALERT- Sephora Gift Cards
My husband bought me a $100 giftcard for my birthday on January 16th. I
just went to use it and was told I have a $0.00 balance and the funds
were used on the 23rd. Clearly Sephora is hacked and their...
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Re: SCAM ALERT- Sephora Gift Cards
The same exact thing just happened to me! My grandpa gifted me a $50
gift card for Christmas and when I went to redeem it today the balance
showed $0. I called gift card support that told me that it w...
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Re: SCAM ALERT- Sephora Gift Cards
This happened to me too! My daughter got it for Christmas, she activated
it online and someone used it online on 12/26. Sephora won’t help!!
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Re: SCAM ALERT- Sephora Gift Cards
Hi everyone. Same situation with us. Someone gave us a $50 Sephora gift
card in September 2023 and we just scratched off the account at the
store in December 2023. The store told us there was zero bal...
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Re: SCAM ALERT- Sephora Gift Cards
Sephora is such a joke of a company. They have known this is going on
with their cards for a long time and do absolutely NOTHING about it and
the customer loses. Their only reply is to call the FTC. Such a joke!
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Re: SCAM ALERT- Sephora Gift Cards
Can you help me too?? My 15 year old daughter is heartbroken because her
card was used online by someone on 12/26 and she got the card for
Christmas. Customer service wouldn’t provide info as to who used it just
that it was used online. @DaneeBT
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Re: SCAM ALERT- Sephora Gift Cards
Just happened to me yesterday. I was gifted a $25 gift card on Christmas
Day, I tried to use it yesterday and it’s empty. I called and they said
the gift card was used on 12/28.
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Re: SCAM ALERT- Sephora Gift Cards
I bought a gift card for my wife for our anniversary and the exact same
thing happened. I do not trust Sephora anymore! We live in Kentucky and
someone in Florida used the gift card. We did not even h...
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Re: SCAM ALERT- Sephora Gift Cards
The same thing happened to me and Sephora will not do anything for you.
Ask the person who gave you the gift card to file a dispute with the
bank of the credit card or debit card they used. Also file ...
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Re: SCAM ALERT- Sephora Gift Cards
@LaurieBT Why do you and the other mods offer to send a DM like if you
are going to help, but then do absolutely nothing at all except say to
call the FTC??? You should all be ashamed of yourselves
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Re: SCAM ALERT- Sephora Gift Cards
What are you doing for all at the rest of us? People should be advised
if they buy one of your gift cards at a retailer other than Sephora that
you will absolve yourself of any responsibility. Moreove...
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No more samples for online orders?
I've been missing samples in the orders I've placed going back to early
2023, I thought maybe what I selected was out of stock but my last 3
orders I haven't recieved any samples. Is this a new policy...
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Fragrance arrived broken
I placed an order of a fragrance I had been looking forward to get for a
while but it arrived broken. When I try contacting customer service via
chat, they just say "Our system is not able to process ...
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Adding points after purchase
I made a purchase but forgot to add my phone number.. can I get the
points added to my account if I have the receipt?
Spoiler (Highlight to
read)
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