My BeautyTalk Profile
Who's Online / 43,823 users
Beauty Insider
Showing results for 
Search instead for 
Do you mean 
Where's my BI $15 of $50 code :(
I still haven't received my BI $15 of $50 code. When will it be emailed to me? Thanx!
see post
HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
Do you normally get their emails? Checked spam? Otherwise contact them directly. see post
Hi. my beauty insider points are not showing up on my online account?
My points have never showed on my online account. Do I need to connect the two?
see post
DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi AmirahM13,   I can help you link the two together! I'm sending you a PM now.   Always, Danee see post
Estee Lauder Modern Muse
Does anyone know when the Modern Must perfume will be restocked? Thanks!
see post
DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi dahdahditdit,   It does not appear this fragrance has been discontinued on our website, however, we do not have an estimated restock date at this time. I'd sugges... see post
Question about Beauty Insider
I got my beauty insider card in NY's store but I forgot what email did I use. Is there anyway to check it? I don't think I set up the password, so what should I do to use this beauty insider card to shop online?  
see post
JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @Echoiiii,   I will send you a private message so that I can help you with this.   Best Wishes,   Janean see post
2016 HOLIDAY REWARD CARD - BI, VIB & ROUGE
What is the Beauty Insider Reward Card? The Beauty Insider Reward Card Offer is a holiday promotion offering Beauty Insiders a reward card for $15 off of any merchandise purchase of $50 or more, Very Important Beauty Insiders (VIBs) $20 off of any purchase of $50 or more, and VIB Rouge clients $25 off of any purchase of $50 or more. Beauty Insiders can use their reward card from 12/2 - 12/13 and VIB and Rouge clients can use theirs from 12/2 - 12/14.   How do I get my offer if I’m a Beauty Insider but haven’t received my 2016 Holiday Reward Card yet? The holiday reward cards will start being emailed to Beauty Insiders, VIBs, and Rouge clients on December 2nd. If you have not received your reward card by December 3rd, please check your email's spam folder to see if it was filtered there. You can also call us at 1-877-737-4672 to verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.   How do I enter my reward card on Sephora.com? Login in to your account at Sephora.com. Once you finish shopping, click on Checkout. From the Checkout page, enter your Gift Card number and PIN in the "Use Gift Card, eGift Card or Reward Card" field and click on “Apply.” Hit the “Continue" button in the lower right hand corner of the Payment area. You will see the Gift Card amount deducted from your total order on the right hand side of the page.    Can I add my reward card to my Passbook? Yes, you have the option to add your reward card to your Passbook on your mobile device from your reward card email. You must be opted into our emails to receive your reward card email.   When do the reward cards expire? The BI $15 off reward card is good on all merchandise purchases from December 2 – December 13. The VIB $20 / VIB Rouge $25 reward card is good from December 2 – December 14. VIBs / Rouge get one extra day to shop.   Can I use my Beauty Insider Reward Card Offer online and in stores? Yes, the holiday Reward card can be redeemed one time either online or in store.    Can you combine my Beauty Insider reward card with my regular Gift Card? No, the cards cannot be merged.    Can I use more than one Beauty Insider reward card? No, the cards cannot be combined.    Can I split up my Reward Card into two transactions? No, the entire reward card value must be consumed in one transaction.   Can I use my Reward Card more than once? No, the holiday promotional reward card is a one-time-use-only reward card valid for one shopping transaction at any U.S. and Canadian Sephora store, online, or Sephora Inside JCP only.   Can I combine my Reward Card with another promotional discount? No, the holiday reward card may not be combined with any other promotional discounts.   Is there a minimum spend with the Beauty Insider Reward Card Offer? Yes, the reward card can only be redeemed with a merchandise purchase $50 or higher.   Will I get Beauty Insider points with items I purchase with my promotional Beauty Insider Reward Card? Yes, Beauty Insider points will be accrued with the merchandise purchase made with the holiday promotional reward card.   Is the Beauty Insider Reward Card Offer available in Sephora inside JCPenney? Yes, the Reward card may be redeemed at Sephora Inside JCPenney locations.   Will my Beauty Insider Reward Card Offer work in Canada?           Yes! The reward card may be redeemed in Canada, online using the unique promotion code or in stores when you present your email at checkout.   How do I enter my reward card at Canadian checkout? Login in to your account at Sephora.ca. Once you finish shopping, click on Checkout. From the Checkout page, enter your unique promotion code number in the Promotion Code area. Click the “Apply” button. You will see the Gift Card amount deducted from your total order on the right hand side of the page.   Can I sign up for Beauty Insider now and get a Reward Card? To qualify for the 2016 holiday promotional reward card, you must have been opted-in to our Beauty Insider program by November 29, 2016. Join Beauty Insider>  https://www.sephora.com/profile/beautyInsider/   I just became a VIB / VIB Rouge, can I get the $20 / 25 Reward Card instead of the $15 / 20? Yes, please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.   I am already a VIB / VIB Rouge and I received the $15 BI Reward Card, what should I do? Please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.      If I used my card gift and return the product, will I receive a refund for the amount of the Reward Card?  No, you will receive a credit for the amount of the purchase minus the reward card.
see post
HALL OF FAMER Annaihk / HALL OF FAMER HALL OF FAMER / replied
@LCReszthank you! see post
Status
Hi, Please check my status, before yesterday it was VIBR, but now is noting. It looks like reset everything. I know you are changing the system, because you made 5 people are using a same account. I also gotten losses of points and in store purchase history. And nobody tell me what's going on. Emily.
see post
MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @Emily8899,   I'm sorry to hear that. I'm going to send you a PM soon. see post
VIB card and points not showing in online profile
How do I link my VIB card to my existing online account? it currently shows me as just an insider with 0 points...
see post
MaliBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi HannahEV,    I can help with this! I'll send you a PM. Please check your inbox when you can. Thanks!   Best, Mali  see post
Beauty Insider
Has anyone actually ever gotten their account hooked up online?  I have yet to have the issue resolved - even though someone at Sephora emailed me.  Incredibly frustrating!
see post
DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi csaff,   In reviewing your account, it appears that one of our Call Center representatives has recently assisted you in linking your accounts together! If you hav... see post
Promo Code
I was wondering which code gives you better items. I was looking at verymerry and tryme.
see post
Tammylynn66 / FRESH FACE / replied
I ended up placing my order a little while after my post and before I had gotten any response. I ended up going with the "tryme" and I wasn't very happy when it arrived ... see post
Beauty Insider Points
I can't seem to connect my Beauty Insider Card to my online account; can someone please help? Thx
see post
NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Olivia1213,   I'll send you a PM to assist you with your accounts. see post
December Loyalty Rewards $15-$25 Off
Hey Everyone! I just received this in the mail. Like the card (below) mentioned, this isn't the exact reward card offer, and it will be sent via email. It starts 12/2/16 and is good to use for 11-12 days! I know we get it every year! So I am excited for this! Got it just in time for some christmas shopping! I want to know what are some things you may buy with this! Also Idr if we are allowed to use this more than once? 
see post
BEAUTY WHIZ Carpineda / BEAUTY WHIZ BEAUTY WHIZ / replied
I am still waiting too. And I get all other mailers and emails, so this is strange. And I wouldn't have known this started if it weren't for BT. see post
Add Beauty Insider card to online accounta wa
Hi team, is there a way to add my existing in-store Beauty Insider card to my online account?
see post
JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @TheLenae,   I will send you a private message so that I can help you with this. Please check your messages shortly. Thank you.   Best Wishes,   Janean see post
I forgot to use my beauty insider card for a purchase. Is there anyway I can redeem the points if I still have my receipt?
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Sarahsaoud, I will send you a message to help :) see post
VIB Status not showing online
I am logged into my account, but it is showing that I am not a beauty insider, but in store under the same email I am VIB status. I don't understand why online it is not showing my VIB status and I do not want to purchase anything without my VIB card and not get the points
see post
NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi kellyboldy,   You likely have two accounts that need to be combined - I'll send a PM to assist you with this. see post
If I shop using a gift card , will I receive points towards my beauty insider status?
HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
A gc is a payment method, doesn't affect points. Note points don't determine BI level. see post
Need to add my VIB reward points
How do i add my beauty insider points to my account?
see post
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi DestKian, I can assist you in adding points from your store purchase. I will send you a message to help. see post
I'm trying to link my VIB account with my email and it's not working. Please help!
I've been trying to make a purchase online but I can't find a way to link my VIB account. Please advise.
see post
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Soyoungim, I will send you a message to help :) see post
is there sale for beauty insiders, cause apparently there was one for VIB and VIB ROUGE
I saw so many videos on youtube saying how this week there might be a sale... so is there one for beauty insiders??
see post
ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi cynthiaabm,   Please make sure you're fully subscribed to receive all of our promotional emails as any mention of upcoming promotions for our Beauty Insiders will... see post
"Create BI account failed" HELP!
Trying to create my beauty insider account and it keeps telling me that it failed? Any help is thanked!
see post
JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @manorjenna,   I am very sorry about that! I will send you a private messages so that I can help you link your accounts. Please check your messages shortly.    ... see post
November 2016 sale
Is the November 2016 sale only for VIB and VIB ROUGE?
see post
HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
The 20% doesn't include BI. A few times a year, BI is included - based on the past, BI gets a one-time use $15/$50 promotional gift card for the holidays. see post
can't link my e-mail to my VIB card?
I recently just became a VIB and I can't link my e-mail to my card to show my points. help!!
see post
JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @dcnguyen91,   I will send you a private message, so that I can help you with this. Please check your messages shortly. Thank you.   Best Wishes,   Janean... see post
can my birthday gift disappear?
I live in Norway and there are no Sephora's there. The shipping is super expensive so I have to wait to claim my birthday gift until Christmas, when I'm in Barcelona. my birthday was October. 3, can it be too late to claim it?? <3
see post
NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi IrenePR,   If you're visiting a Barcelona store technically this will be a different Sephora branch entirely, as Sephora Spain and all other international branche... see post
Bad luck with Urban decay packaging
Has anyone else had horrible luck with Urban Decay's packaging?  Every time I get something by them the packaging fails me.  I might just be a klutz.  First a million years ago, I dropped my naked 2 palette and half the shadows broke beyond repair and the pans fell out.  I also managed to drop my electric palette and the plastic broke and it doesn't close correctly anymore.  I travel a ton and I had my all nighter setting spray leak all over my makeup bag.  My razor sharp liquid eyeliner packaging broke and doesn't properly close now after it too, leaked all over my makeup bag.   I swear this only happens with Urban Decay products.  Am I just a horrible makeup owner or has his happened to anyone else?
see post
BEAUTY MASTER maddieb25 / BEAUTY MASTER BEAUTY MASTER / replied
I've dropped a couple UD palettes and actually have been pleasantly surprised with how durable the packaging is compared to other brands I own. I dropped my Electric pal... see post
I don't understand what's going on with rewards bazaar!
Are they gonna drop everything else tomorrow? How come rewards are coming one by one where there are so many to release?   
see post
HALL OF FAMER misscg / HALL OF FAMER HALL OF FAMER / replied
They sent out an email on Thursday saying for this weekend only they will be releasing new rewards everyday from 11/17-11/20. Also if you check the rewards bazaar page i... see post
Order "In Progress", FOR A WEEK
I placed an order on 11/11 during VIB sale and has been waiting for a week for my order to be shipped. I emailed two days ago, called twice yesterday and used the online chat today trying to find out why my order is still not shipped while people around me have received their stuff days ago. I can't believe I had to spend so much time in numerous inefficient conversations with Sephora just to get my order shipped. I am getting extremely disappointed and frustrated that if I do not have my order before Thanksgiving I will NEVER shop with Sephora EVER AGAIN. BTW I am 30 dollars towards my VIB Rouge. And this is how Sephora treated their VALUED CUSTOMER. 
see post
DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Kikosxh,   I'm sorry for the delay in receiving your order! I am sending you a private message to assist you further.   Always, Danee see post
Forgot to use my Beauty insider card ty
Hi, I recently did a purchase in store and forgot to use my Beauty Insider card when checking out. Is there a way to add my points?
see post
MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @PrimadonnaGlam,   I can help you with that! I'll send you a PM soon. see post
How do I sync my Beauty Insider card with my online account?
DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
I am closing this thread. If you have a similar issue, please create a new post under the Customer Service board or you can me or any of the other mods a PM. Thanks! see post
VIB card link
Hi,    I just got off the phone with customer service, they can't even see information on the VIB card I have that I want to link to my account. I've been using the card for years, have points on it and want to be able to order online - the online account I have had for a while doesn't show any purchases since 2013, which is wrong too. Can someone please help?   Thanks,    O
see post
DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi olga856,   I can assist you with this! I'm sending you a PM now!   Always, Danee see post
I just hit the VIB rouge but I didn't get the welcome kit, should I ask store for it?
keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Ytc123, We are out of stock online until next month. At that time, you will be able to add it to an order. If you are near a store, definitely give them a call and, a... see post
Black Friday 2016 deals
hello everyone, do you know any deals in coming black friday.  I made this thread you know any news with pictures. So everyone can follow up
see post
BEAUTY CONNOISSEUR roses8 / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
The Sephora app doesn't let me view the black friday preview page, its just blank. Advertised for Nov 18th.  I went on at midnight, blank page, checked at 10 this mornin... see post