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Beauty Insider
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zepolacissej
Points/New VIB
So I recently made 2 trips to Sephora. None of my purchases are showing up and my points are not updating.   At the end of my second trip, I was informed I was officially a VIB. I am trying to figure out how to link my account to my beauty insider.   I would really like to sort this out before making another purchase.
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shannonarlene
Hello Kitty 40th Anniversary Collection Preview for VIB and Rouge
EDIT: The original HK14 Watch Thread http://community.sephora.com/t5/Makeup/New-upcomin g-Hello-Kitty-Set-40th-anniversary-coming-to-Sepho ...   For those of you who didn't get the email:   http://www.sephora.com/hello-kitty?icid2=product_l ink_brand   http://www.sephora.com/an-apple-day-trio-lip-balm- set-P388737?skuId=1627264 http://www.sephora.com/pop-up-party-eyeshadow-pale tte-P388738?skuId=1627256 http://www.sephora.com/ruby-compact-mirror-P388733 ?skuId=1627314
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annypoo
HALL OF FAMER annypoo / HALL OF FAMER HALL OF FAMER / replied
Thanks for the heads up Diana! see post
Lannie20
whats a kind of blush that goes with everything? if you have a deep sand yellowish skin tone?
comeoneileen88
BEAUTY SAVANT comeoneileen88 / BEAUTY SAVANT BEAUTY SAVANT / replied
I would look into the Tarte blush or cheek stain in Blissful....it's a beautiful peachy coral shade that would complement your skin tone nicely.  Tarte's Fearless and Ti... see post
BB541
Email and mailing lists
How can I get on a mailing list for my local Sephora stores?  Also, I'd like to get on a mailing and/or email list for my local SiJCP store too.  How can I do that?  Thanks!
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi BB, The only email subscription we have is the Beauty Insider emails, which you are already subscribed to. Our individual stores don't have their own promo emails, ... see post
harrypotterfan6
neutral red lipstick for 1R06 skin tone?
I'm looking for a new red lipstick that's not overly cool or warm toned; I have clinique's chubby stick intense in mightiest maraschino and it's too blue based for my neutral skin tone. I'd be around an NW20 in MAC. Any suggestions would be appreciated! Thanks!
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harrypotterfan6
BEAUTY WHIZ harrypotterfan6 / BEAUTY WHIZ BEAUTY WHIZ / replied
@meganlisa after thorough research, I think I'm settled on NARS audacious in Rita. It's the perfect neutral red! Thanks! see post
grammyjulie
Lip Liners and HOW TO CHOOSE
I am 60 fair skinned blonde haired blue eyed. I have great skin and I am trying a red lip by Nars. What color of liner should I use: clear, matchy red, or a woody tone?
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lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Honestly, it's up to you.   Most folks like to have a lip liner wardrobe to cover the basics:   -True-to-your-lips neutral (this can be layered under just about any ... see post
reptile18
Yves Saint Laurent 500-point Set
Is there a way to get the mirror by itself? I don't really need the other items.
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Zara88
Zara88 / NEWCOMER / replied
I was so excited about this item and snapped it up immediately. My order took forever to ship so I emailed to inquire about it and got no response. Then when I got my or... see post
annekevdb
Lo and behold - and actual Rouge surprise gift. Color me shocked
Shocked in a good way - of course. I ordered a few things last week, and the arrival happened to coincide with my birthday. So, my order was packed with little bonuses and gifts and such. The usual birthday ROUGE gift, my 3 samples, a couple 100pt perks,  the make-up brush and perfume I ordered, and the FRESH bonus.... And - A 6oz bottle of Sephora make-up brush cleanser.    I had to check the invoice 4 times because I thought maybe I was ordering late at night and somehow messed up and forgot that I ordered the item. But, nope - it is a present and it doesn't seem to be listed on the invoice at all.    Anyone else ever get an unexpected actual gift from Sephora?
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michelleshops
HALL OF FAMER michelleshops / HALL OF FAMER HALL OF FAMER / replied
I just ran to Sephora to get a new Origins charcoal mask and I got a little baggie of samples just for being Rouge.  That was nice and not a packing error! see post
LadyInWhite
New Sephora Favorites Perfume Kit!
For the women's, it's got a bunch of the "tried and true" group, but it's also got Tom Ford's Black Orchid and Mugler's Alien, so that's exciting.   http://www.sephora.com/perfume-sampler-P389011?sku Id=1633031   http://www.sephora.com/cologne-sampler-P389013?sku Id=1633072    
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BuxomBabe80
HALL OF FAMER BuxomBabe80 / HALL OF FAMER HALL OF FAMER / replied
Excellent idea, Missie! see post
Imightneedthis
What color is the lipstick in the 500 point YSL reward?
lylysa
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
The shade in the 500 point perk is the YSL Rouge Pur Couture SPF 15 Pure Colour Satiny Radiance in 1 Le Rouge (blood red), which is their only red shade in that particul... see post
GabyyyyS
Beauty insider points not showing up online?
Hi! I recently decided to check how many points I've accumulated online and my account states I have zero points. When I checked my email though, it states I have over 400 points. Is there a way that I have to link my beauty insider card to my online account in order for the points to show up?
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melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi GabyyyyS ,   We need to merge your accounts! I'll send you a message to help. see post
misscg
Photoshop fail
So I'm browsing the Express website and came across this picture....um the woman on the right seems to be able to fly or walk on air lol...not to mention her feet are turned in an awkward position and of course her legs are made longer. I'm no expert in photoshop but this just don't look right.
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unblownkisses
BEAUTY GURU unblownkisses / BEAUTY GURU BEAUTY GURU / replied
Magnets. see post
SHIELY
PLEASE ASSIST
HI SEPHORA I RECENTLY made an order of $65 from  sephora. i later signed in to beauty insider program. can i get my purchase shifted  here and also when ill be getting my order. i ordered on 3 september
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melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Thank you Kalex, that is correct!:)   Shiely, I'll send you a message now to help. see post
KateLovesYSL
What is going on with Sephora's warehouses?!? 10 missing samples, 2 missing promo code items!
Today I came home and was super excited to have 8 Sephora boxes to open up even though most were gifts for my family and friends. I had purchased a few of  the Ocos Locos 2, Feminine Palettes, Philosophy make up removers , etc from the recent sale   First of all, I noticed that instead of receiving the Sephora gift bag like I requested, all 8 orders were in big gift boxes.   Then, after opening all of my packages, I was missing 10 samples in total. All of the ones that I was supposed to get the Kate Sommerville exfloiant were missing. I know that they are allowed to substitute samples, which they did for some, but I was still missing 10 !   To make matters worse, I was missing 2 of the Clinique Smart serums that I was supposed to get for using the SMART promo code.    I'm not impressed at all with the warehouse! Can someone please tell me what is going on with the warehouses?  
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amnali
BEAUTY WHIZ amnali / BEAUTY WHIZ BEAUTY WHIZ / replied
This should be forwarded to main ppl in charge.plz help us by fixing it :( see post
eadelaide1
Points Breakdown for tracking??
I cannot be the only one that is really frustrated that there's no way to see a breakdown of our points on each transaction, right? Just having the total points earned is not enough, especially considering how often points are not applied correctly! I have had problems with points being applied improperly in-store and online too, but am continually annoyed that there's no way to verify each time I earn more. For example, I'm pretty positive that I didn't receive the proper amount of points for my purchases during the recent 4x point promo. Also, I mailed back a return that included some 100pt perks and they were never credited back. It seems like there are a lot of people that have had issues with BI Points, so why doesn't Sephora let us clearly keep track on our BI Profile???
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HookedOnBeauty2
HALL OF FAMER HookedOnBeauty2 / HALL OF FAMER HALL OF FAMER / replied
I keep a spreadsheet for all my makeup, skincare, fragrance, empties and I have a tab for points. I keep track of all my points after each order whether its online or in... see post
belleanne
Beauty Insider points missing?
Hi! I usually order products online but I recently purchased from my local Sephora store for the first time. Since I never owned a physical Beauty Insiders card (since it was my first time purchasing in store of course) the lady who was cashing me out happily gave me one after I gave her my e-mail address. Once I got home I decided to go online to see how many Beauty Insider points I've accumulated and saw that nothing was updated, even in my recently purchased items log. I assumed it just took a day or two to process, but it has now been a week and my accounts has still not been updated?   If someone can help me out with this I would certainly appreciate it. Thanks!
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miabt
miabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi EllBell91,   I can help you with that!  I'll send you a message to help ;)   xo, Mia see post
allycat529
No rewards in stores?
I've noticed that at my local Sephora stores (there are two around here and I went to both), the 250 point rewards are no longer available at the checkout. In fact, the staff seem to know absolutely nothing about them. I would very much like to cash in my points for a fragrance mini, but I would not very much like to have to shop online and pay shipping in order to get the reward item. I'm quite unhappy about this situation and actually left both stores without the items I was planning to buy because of it. I'm pretty much giving up on Sephora entirely at this point- a rival store is closer to me and they seem to actually let customers use their rewards perks! Just wanted to express that I'm sure customers would be much happier if they didn't have to fork out MORE money in order to get the rewards for money they already spent.
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
@oldandfeisty- I'm sorry to hear that you didn't receive your 500 point perk or a refund of your points. I'm happy to help you. I'll send you a message. :) -Laura   see post
snezanac
ptr glycolic acid toner never shows up on my points this is the 3 time its happened
RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi snezanac,   I am sorry that the item you recently purchased is not showing up in your purchase history. I can look into this for you. I'm going to send you ... see post
coleen07
I cannot access my beauty insider point online.
How come none of my past purchases with my beauty insider card appears on my online account? 
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi coleen07,   I can look into this for you. I'm going to send you a private message to get more information from you.  see post
MLennon
Points keep changing...?
Has any noticed their points are changing? When I go to the section where you can see the "points added today" it says almost 600 points more than what it says in the top bar in sephora. I've noticed this changes a lot and sometimes it goes back to what it says in the top bar and other times it's a lot higher than I really have.    Anyone know what's going on or has this happened to you to?
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MLennon
BEAUTY WHIZ MLennon / BEAUTY WHIZ BEAUTY WHIZ / replied
Well that makes a lot of sense...thanks! see post
hthranng
Mia Clarisonic? I need some opinions on what you think!
Hi everyone!   Okay so I recently visited my Sephora store, and I asked about a Acne cleanser or spot treatment. And the lady who attended to me gave me a sample of Peter Thomas Roth sulfur masque. Then she asked if I ever used a Clarisonic. I never did, or even thought about getting one. She went on to talk about how she highly recommends it to everyone, and it made me think I should invest in one! I do have acne prone skin..mostly hormonal breakouts. She said it would really help get my skin clean and free of any dirt/makeup laying on my skin after cleansing/exfoliating.  i know you need to replace the brush after so long too.  I am on the outs on getting one, I just need some input on what you guys think?? Do you think its a good investment?     
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hthranng
BEAUTY WHIZ hthranng / BEAUTY WHIZ BEAUTY WHIZ / replied
very true, I havent visited my dermatologist in a while (like 3 years lol) Wish i lived in NYC I need to find a new dermie. I love the fresh effects line its great and a... see post
kateye7
Beauty Basics - What would you consider must have for skincare and makeup
I had a friend ask me what I would consider basics for beauty and skincare as she is just starting out in the beauty world and is looking to get a regimen going. However being the beauty junkie that I am I am trying to narrow down a list for her. So what would you consider Cosmetic and Skincare basics?
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infinitise
HALL OF FAMER infinitise / HALL OF FAMER HALL OF FAMER / replied
It depends on skin type, desired image, etc, but for me, with acne prone yellow undertoned skin who want natural but defined makeup,    Thayers witch hazel toner is ... see post
severus
get my points
I ordered on August 25 and that was the day I wanted to become BI but failed. It was said that become BI now and get the order points. Can I still get those points?
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi severus,   I can help you with this! I'm going to send you a private message to get a little more information from you.  see post
Daninoell
Beauty Insiders
When will Beauty Insiders be able to choose prize's that cater to deeper skin tones? The seem to cater to the lighter skin tone women.
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Daninoell,   I will forward your feedback to our Beauty Insider team. Our Beauty Insider team is always adding new Beauty Insider rewards and I think they will be... see post
sophia3
how to link my BI card with my online account
I have BI card with points, but no way to link it to online account.
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi kshaxo,   I can help you with this. I'm going to send you a private message to assist you further with this. see post
taisha27
Further 25% off at SiJCP for labor day!
I just happened to stop by a SiJCP because I had to make a return and there was a display with 25% off clearance items. A lot of items from the online clearance sale are also there. For eg: the Sephora tropics palette is for $15 online and I got it for $9 for my little cuz. Also the bareminerals ipad case set is $30 online and it was for $20 instore!
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taisha27
BEAUTY PRO taisha27 / BEAUTY PRO BEAUTY PRO / replied
Im going to the mall today too. Hopefully theyll have different stuff there. Im actually shopping for my upcoming visit to some extended family. see post
fluffymuha
Your favourite Caudalie products?
I just recently went completely nuts over this brand. Even though I'm a skincare fanatic, I never really paid attention to Caudalie products, well, because the brand is not as prominently advertised as others I suppose..   I'd love to know your favs (or HGs)!   Here are mine:
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BrideSona
BEAUTY PRO BrideSona / BEAUTY PRO BEAUTY PRO / replied
The L'Occitane hand cream has a little too much talc in it. (not sure if its talc or not but it feels like talc). If I rub my hands a little too long it starts to bulb a... see post
Ermzzzz
Beauty Insider account
I would like to make a beauty insider account, but every time I try it tells me "BI account failed". Any help please?
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Ermzzzz, I'll send you a message to help. :) -Laura see post
KateLovesYSL
Free For Canadians: Aveda Hand Relief Cream 1.4 Oz
Hi guys,   Just saw this offer for Canadians that's good till Sept 2. I hope they still have some left!   LOCATIONS: TORONTO: Toronto Eaton Centre, Sherway Gardens, Yorkdale Shopping Centre ,Square One Shopping Centre ,Promenade Shopping Centre ,Bayview Village Shopping Centre, 155 Cumberland Avenu , 210 Lesmill Road OTTAWA Rideau Centre VANCOUVER Park Royal Shopping Centre VICTORIA Mayfair Mall CALGARY Market Mall EDMONTON West Edmonton Mall MONTREAL 880 Ste-Catherine St. West LAVAL Carrefour Laval
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annaania25
Beauty blogging
   
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annaania25
SPECIAL GUEST annaania25 / SPECIAL GUEST SPECIAL GUEST / replied
Thank you. I did not know that :) see post