I got my beauty insider card in NY's store but I forgot what email did I use. Is there anyway to check it? I don't think I set up the password, so what should I do to use this beauty insider card to shop online?
What is the Beauty Insider Reward Card?
The Beauty Insider Reward Card Offer is a holiday promotion offering Beauty Insiders a reward card for $15 off of any merchandise purchase of $50 or more, Very Important Beauty Insiders (VIBs) $20 off of any purchase of $50 or more, and VIB Rouge clients $25 off of any purchase of $50 or more. Beauty Insiders can use their reward card from 12/2 - 12/13 and VIB and Rouge clients can use theirs from 12/2 - 12/14.
How do I get my offer if I’m a Beauty Insider but haven’t received my 2016 Holiday Reward Card yet?
The holiday reward cards will start being emailed to Beauty Insiders, VIBs, and Rouge clients on December 2nd. If you have not received your reward card by December 3rd, please check your email's spam folder to see if it was filtered there. You can also call us at 1-877-737-4672 to verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.
How do I enter my reward card on Sephora.com?
Login in to your account at Sephora.com.
Once you finish shopping, click on Checkout.
From the Checkout page, enter your Gift Card number and PIN in the "Use Gift Card, eGift Card or Reward Card" field and click on “Apply.”
Hit the “Continue" button in the lower right hand corner of the Payment area. You will see the Gift Card amount deducted from your total order on the right hand side of the page.
Can I add my reward card to my Passbook?
Yes, you have the option to add your reward card to your Passbook on your mobile device from your reward card email. You must be opted into our emails to receive your reward card email.
When do the reward cards expire?
The BI $15 off reward card is good on all merchandise purchases from December 2 – December 13. The VIB $20 / VIB Rouge $25 reward card is good from December 2 – December 14. VIBs / Rouge get one extra day to shop.
Can I use my Beauty Insider Reward Card Offer online and in stores?
Yes, the holiday Reward card can be redeemed one time either online or in store.
Can you combine my Beauty Insider reward card with my regular Gift Card?
No, the cards cannot be merged.
Can I use more than one Beauty Insider reward card?
No, the cards cannot be combined.
Can I split up my Reward Card into two transactions?
No, the entire reward card value must be consumed in one transaction.
Can I use my Reward Card more than once?
No, the holiday promotional reward card is a one-time-use-only reward card valid for one shopping transaction at any U.S. and Canadian Sephora store, online, or Sephora Inside JCP only.
Can I combine my Reward Card with another promotional discount?
No, the holiday reward card may not be combined with any other promotional discounts.
Is there a minimum spend with the Beauty Insider Reward Card Offer?
Yes, the reward card can only be redeemed with a merchandise purchase $50 or higher.
Will I get Beauty Insider points with items I purchase with my promotional Beauty Insider Reward Card?
Yes, Beauty Insider points will be accrued with the merchandise purchase made with the holiday promotional reward card.
Is the Beauty Insider Reward Card Offer available in Sephora inside JCPenney?
Yes, the Reward card may be redeemed at Sephora Inside JCPenney locations.
Will my Beauty Insider Reward Card Offer work in Canada?
Yes! The reward card may be redeemed in Canada, online using the unique promotion code or in stores when you present your email at checkout.
How do I enter my reward card at Canadian checkout?
Login in to your account at Sephora.ca.
Once you finish shopping, click on Checkout.
From the Checkout page, enter your unique promotion code number in the Promotion Code area.
Click the “Apply” button.
You will see the Gift Card amount deducted from your total order on the right hand side of the page.
Can I sign up for Beauty Insider now and get a Reward Card?
To qualify for the 2016 holiday promotional reward card, you must have been opted-in to our Beauty Insider program by November 29, 2016.
Join Beauty Insider> https://www.sephora.com/profile/beautyInsider/
I just became a VIB / VIB Rouge, can I get the $20 / 25 Reward Card instead of the $15 / 20?
Yes, please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.
I am already a VIB / VIB Rouge and I received the $15 BI Reward Card, what should I do?
Please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.
If I used my card gift and return the product, will I receive a refund for the amount of the Reward Card?
No, you will receive a credit for the amount of the purchase minus the reward card.
Hi, Please check my status, before yesterday it was VIBR, but now is noting. It looks like reset everything. I know you are changing the system, because you made 5 people are using a same account. I also gotten losses of points and in store purchase history. And nobody tell me what's going on. Emily.
Hey Everyone! I just received this in the mail. Like the card (below) mentioned, this isn't the exact reward card offer, and it will be sent via email. It starts 12/2/16 and is good to use for 11-12 days! I know we get it every year! So I am excited for this! Got it just in time for some christmas shopping! I want to know what are some things you may buy with this! Also Idr if we are allowed to use this more than once?
I am logged into my account, but it is showing that I am not a beauty insider, but in store under the same email I am VIB status. I don't understand why online it is not showing my VIB status and I do not want to purchase anything without my VIB card and not get the points
I live in Norway and there are no Sephora's there. The shipping is super expensive so I have to wait to claim my birthday gift until Christmas, when I'm in Barcelona. my birthday was October. 3, can it be too late to claim it?? <3
Has anyone else had horrible luck with Urban Decay's packaging? Every time I get something by them the packaging fails me. I might just be a klutz. First a million years ago, I dropped my naked 2 palette and half the shadows broke beyond repair and the pans fell out. I also managed to drop my electric palette and the plastic broke and it doesn't close correctly anymore. I travel a ton and I had my all nighter setting spray leak all over my makeup bag. My razor sharp liquid eyeliner packaging broke and doesn't properly close now after it too, leaked all over my makeup bag. I swear this only happens with Urban Decay products. Am I just a horrible makeup owner or has his happened to anyone else?
I placed an order on 11/11 during VIB sale and has been waiting for a week for my order to be shipped. I emailed two days ago, called twice yesterday and used the online chat today trying to find out why my order is still not shipped while people around me have received their stuff days ago. I can't believe I had to spend so much time in numerous inefficient conversations with Sephora just to get my order shipped. I am getting extremely disappointed and frustrated that if I do not have my order before Thanksgiving I will NEVER shop with Sephora EVER AGAIN. BTW I am 30 dollars towards my VIB Rouge. And this is how Sephora treated their VALUED CUSTOMER.
Hi, I just got off the phone with customer service, they can't even see information on the VIB card I have that I want to link to my account. I've been using the card for years, have points on it and want to be able to order online - the online account I have had for a while doesn't show any purchases since 2013, which is wrong too. Can someone please help? Thanks, O