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Sephora Rewards Bazaar
A thread for updates on the new Rewards Bazaar - to see a list of current point perks: Spoiler (Highlight to read) which chsu2016 kindly updates for us, please go here: http://community.sephora.com/t5/Beauty-Insider/Act ive-Point-Perks-Rewards-9-The-Bigger-and-Better-Ed ... which chsu2016 kindly updates for us, please go here:http://community.sephora.com/t5/Beauty-Inside r/Active-Point-Perks-Rewards-9-The-Bigger-and-Bett er-Edition/td-p/2346042   For the official Sephora FAQ thread on the Rewards Bazaar: Spoiler (Highlight to read) go here: http://community.sephora.com/t5/Beauty-Insider/The -Beauty-Insider-Rewards-Bazaar-FAQs/td-p/2539566 go here:http://community.sephora.com/t5/Beauty-Inside r/The-Beauty-Insider-Rewards-Bazaar-FAQs/td-p/2539 566       The Rewards Bazaar is supposed to have new point perks released on Tuesdays and Thursdays between 9 am and 5pm PST There is no set time for the perks to be released - we have to wait and see when they become available between 9 and 5 However, so far the rewards have been released around  9 am PST There seem to be only a few perks added at a time (each day) Some perks will be listed as "coming soon" and may arrive on a later date The newly added perks will range from 100 points to 50,000 points Sephora's T&C state that the larger perks (750 points +) are  only available online The smaller 100-500 point perks are available in store, while supplies last There are limited quantities of the perks available We aren't sure why the rewards seem to appear on different devices/browsers at different times  There may not be any "big" point perks added.  Some days we may only see smaller 100, 250, or 500 point perks added.   Updated Terms & Conditions: as of August 16, 2016: Spoiler (Highlight to read)   Previews are below - note that these are just sneak peeks, as we do not have complete details as to which perks will be available, when, or what's included. Additional perks usually pop up as a surprise!    SNEAK PEEK - MARCH - quantity is for CANADA: Spoiler (Highlight to read)     SNEAK PEEK - MARCH - quantity is for UNITED STATES: Spoiler (Highlight to read)     
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BEAUTY MAVEN bubblesberry / BEAUTY MAVEN BEAUTY MAVEN / replied
Hey guys if it makes you feel any better I waited for months too.. last year I redeemed the Vail package and after I got the order confirmation and months of calling in ... see post
Hi beauties!
I was wondering if anyone knows when the next VIB sale is? I know last year they did one sometime in March, so I was wondering if they we're doing the sake again and when? I have been saving up to be able to get some products as well as saving my gift cards from christmas to be able to use when getting items on my own wish lists. I am hoping the sale is soon! Thanks for the feedback in advance!
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SuzieHarvey / NEWCOMER / replied
Is the VIB sale only in store or online as well? see post
Empties
I love seeing other peoples empties! So I decided to make a board where people could post pictures of their empties, or just tell us about them! I'd also be interested in knowing whether you're repurchasing anything or not.
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BEAUTY GURU MissPuff / BEAUTY GURU BEAUTY GURU / replied
@heartsmyface the sephora brush wipes are back in the sale section, in case you want to restock :) see post
The Travel Thread
Hello Everyone!   I've been meaning to make this thread for years! I want this thread to be a place where we can discuss what beauty products to check out while we are traveling, what places we are visiting/visited, what places we are saving to visit, and beauty travel tips. This can be near and far travel to include as many people as possible. I know there are individual threads about beauty products already, but I'm hoping to put them all in one place. Please link them so I can put in the info in the spoilers! Also, I'm curbing my spending to be able to travel more so I hope this encourages others who want to do the same! I'll post a new question each month to try to keep the thread active. I hope you come along with me! I'm also open to suggestions of what else I should include in this thread.   What beauty products should you check out while you're traveling? Spoiler (Highlight to read) USA: Vermont: Tata Haper Canada: Japan: Greece: USA:Vermont: Tata HaperCanada:Japan:Greece:   What are your beauty travel tips?  Spoiler (Highlight to read) - learn to under pack instead of over pack; your back will thank you - skip in flight alcohol and coffee; stay hydrated (via CC3616) - hydrate the week before the trip by ensuring you're drinking enough water, add in some hydrating masks, keep lip balm on you, use minimal/no makeup for the flight, wear comfortable clothes for the flight, take foils that you know already agree with your skin, bring multitasking products like cream lip/cheek color, pack unbreakable items in your checked luggage and things you're worried about breaking in your carry on, don't bring something irreplaceable or expensive, pack every liquid/gel in it's own plastic baggy in case something leaks, and finally, always keep oil blotters with you, even if you have dry skin (via alexasteph) - take a refillable water bottle and snacks to stave off temptation of airport food (via CC3616) - brazillian blowouts for the curly haired girls (via CC3616) - travel mists like avene thermal spring water are lifesavers for hot destinations - save foils and deluxe samples for travel - use a bobby pin to secure foils so you can use them more than once (via TXCATX) - bring loose power over pressed powder to avoid accidents; I've had too faced and becca compacts shatter in my makeup bag; travel sized compacts have tended to fair better; nars minis have never broken on me - if you're going somewhere dry, bring some mists to spray over your makeup so it doesn't look too dry; if you're going someone humid, bring power so you can set your makeup and it doesn't slide off immediately  - if you're going somewhere sunny, lay off the acids and retinols and where lots of sunscreen (via CC3616) - solids>liquids; check out lush for shampoo/conditioner solids (via IZ95) - need a new passport? use the app It'sEasy to create passport photos (via TXCATX) - learn to under pack instead of over pack; your back will thank you- skip in flight alcohol and coffee; stay hydrated (via CC3616)- hydrate the week before the trip by ensuring you're drinking enough water, add in some hydrating masks, keep lip balm on you, use minimal/no makeup for the flight, wear comfortable clothes for the flight, take foils that you know already agree with your skin, bring multitasking products like cream lip/cheek color, pack unbreakable items in your checked luggage and things you're worried about breaking in your carry on, don't bring something irreplaceable or expensive, pack every liquid/gel in it's own plastic baggy in case something leaks, and finally, always keep oil blotters with you, even if you have dry skin (via alexasteph)- take a refillable water bottle and snacks to stave off temptation of airport food (via CC3616)- brazillian blowouts for the curly haired girls (via CC3616)- travel mists like avene thermal spring water are lifesavers for hot destinations- save foils and deluxe samples for travel- use a bobby pin to secure foils so you can use them more than once (via TXCATX)- bring loose power over pressed powder to avoid accidents; I've had too faced and becca compacts shatter in my makeup bag; travel sized compacts have tended to fair better; nars minis have never broken on me- if you're going somewhere dry, bring some mists to spray over your makeup so it doesn't look too dry; if you're going someone humid, bring power so you can set your makeup and it doesn't slide off immediately - if you're going somewhere sunny, lay off the acids and retinols and where lots of sunscreen (via CC3616)- solids>liquids; check out lush for shampoo/conditioner solids (via IZ95)- need a new passport? use the app It'sEasy to create passport photos (via TXCATX)   Question of the month: What's your favorite food/drink you've discovered while traveling?
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HALL OF FAMER sierrafallon / HALL OF FAMER HALL OF FAMER / replied
@Samtian I discovered these when I moved to the east coast. They are so good! see post
Sephora should give BI points for reviews!
I think that each person who takes the time to rate a product and writes a review should be given some points. Sephora benefits because highly rated products sell more.  15- 20 pts for each review of products we have purchased would be awesome and shows that we are appreciated no matter if we are BI, VIB, or Rouge.
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Klakely / NEWCOMER / replied
Agreed!  Honest reviews should get some small reward.  I definitely read reviews before I buy anything, especially from reviewers with similar skin type/issues as me.  M... see post
Beauty Insider Card
I registered for BI a while ago and got a card. It ended up breaking and i got a new card, she told me that it would sync up with this account. I usually dont order stuff online so i didnt realize but the newer card i recieved is not synced up with this account. I have contact sephora multiple times through emails, phone calls, and in store but they keep saying my account doesn't exist...obviously it does though because i can log into the sephora website. im wondering if anybody knows what the problem is. 
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Babyypeach, I will be happy to look into this for you and will send you a message for more information.  see post
new website layout
not sure how i feel about it! but haven't gotten a chance to click around too much .. yet!
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Ashi8 / NEWCOMER / replied
I've been trying to use it since it changed but now I can't order off of sephora.com anymore because certain things are missing with this new layout and it's too difficu... see post
Marc Jacons Engraved Lipsticks
Hello fellow beauty lovers,   i was was wondering if anyone has gotten their 1000 point perk the engraved lipsticks from Marc Jacobs yet ?   errrg I move in 2 weeks and  I'm getting nervous .  
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BEAUTY MASTER teenageparasite / BEAUTY MASTER BEAUTY MASTER / replied
****UPDATE ON MJ ENGRAVED**** so "apparently" I say that loosely as none of us have yet to receive them , that the MJ lipsticks are on route and that "people" have alre... see post
Looking for the perfect lightweight coverage for spring?
Hi Beauty Lovers,   What is your go-to tinted moisturizer?     Meet our Tinted Face Stick - li ghtweight, buildable, with a natural finish. Think "skin tint" which means it is perfect for summer. Our tinted moisturizer  in stick form masks blemishes, redness & gives skin an overall even-ness while still allowing your natural skin to show through. (We think the best of both worlds.) Our  breathable cream-gel formula makes application smooth & with added Coconut Oil, keeps skin hydrated.   We love that our Tinted Face Stick is loved by all skintones e ven though the shade range is on the smaller side. Because of the sheer formula, it works for SO many different skintones!   Have you tried it yet? Find it on Sephora here & let us know what you think!   http://www.sephora.com/tint-moisturize-blend-face- stick-P416379?keyword=TR%C3%A8STIQUE%20Tint%2C%20M ...   xx trèTeam  
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HALL OF FAMER Titian06 / HALL OF FAMER HALL OF FAMER / replied
I looked at the swatches on the light, medium, and dark arms on the product page and none of the colors come close to my pasty white skin with neutral undertones.  Other... see post
Sephora inside JCP exclusive sets and perks!
This is a thread for Sephora inside JCP exclusives!   They often have some awesome sets and exclusive perks, so if you have one near you, it's definitely worth checking out!   [starting a new thing where I'll keep this top post updated to make things easier ] The links in the spoilers will take to pictures people have posted of the product and barcodes for the freebies! If there isn't a specific link, just look through the thread and chances are, someone will have posted it because people on here are awesome.   And of course, major thank you to all you lovely ladies who follow and post, please keep doing so(:   Exclusive Sets May or may not be exclusive, sometimes I'm not really sure... but either way, they're great. Spoiler (Highlight to read) JCP exclusive Favorites Set: Ultimate Cleanse $34 for 8 deluxe cleanser samples (honestly all a little bigger than deluxe samples) AND you get a certificate to redeem for a full-item (listed below)! Algenist 5 oz Cleanser $38 Boscia 5 oz Cleansing Oil $28 Dr. Jart+ 8.4 oz Dermaclear $32 Josie Maran 6 oz Argan Cleansing Oil $32 Murad 6.75 AHA/BHA Exfoliating Cleanser $36 OleHenriksen 7 oz African Red Tea Cleanser $30 Peter Thomas Roth 8 oz Cleansing Gel $38 Philosophy 8 oz Purity Cleanser $24 http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/m-p/20468 ... Sephora Favorites Fall Into Beauty http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/m-p/20524 ... JCP exclusive Favorites Set: Skin-Fatuations: http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/m-p/20453 ... JCP exclusive Favorites Set: Ultimate Cleanse$34 for 8 deluxe cleanser samples (honestly all a little bigger than deluxe samples) AND you get a certificate to redeem for a full-item (listed below)!Algenist 5 oz Cleanser $38Boscia 5 oz Cleansing Oil $28Dr. Jart+ 8.4 oz Dermaclear $32Josie Maran 6 oz Argan Cleansing Oil $32Murad 6.75 AHA/BHA Exfoliating Cleanser $36OleHenriksen 7 oz African Red Tea Cleanser $30Peter Thomas Roth 8 oz Cleansing Gel $38Philosophy 8 oz Purity Cleanser $24http://community.sephora.com/t5/Beauty-Insider/ Sephora-inside-JCP-exclusive-sets-and-perks/m-p/20 46857#U2046857Sephora Favorites Fall Into Beautyhttp://community.sephora.com/t5/Beauty-Insid er/Sephora-inside-JCP-exclusive-sets-and-perks/m-p /2052414/highlight/false#M49295JCP exclusive Favorites Set: Skin-Fatuations:http://community.sephora.com/t5/Be auty-Insider/Sephora-inside-JCP-exclusive-sets-and -perks/m-p/2045397/highlight/true#M48934   GWPs Often left over from events and such Spoiler (Highlight to read) NARS Trio with drawstring bag (with $35 purchase):  Deluxe samples of Blush in Orgasm, Smudge Proof Eyeshadow Base, and Pro-Prime Light Optimizing SPF 15 primer Benefit Makeup Bag (with $35 purchase, may need to be Benefit): http://community.sephora.com/t5/image/serverpage/i mage-id/204411iB6CD3F1ACB5434AE/image-size/origina ... NARS Trio with drawstring bag (with $35 purchase): Deluxe samples of Blush in Orgasm, Smudge Proof Eyeshadow Base, and Pro-Prime Light Optimizing SPF 15 primerBenefit Makeup Bag (with $35 purchase, may need to be Benefit):http://community.sephora.com/t5/image/ser verpage/image-id/204411iB6CD3F1ACB5434AE/image-siz e/original?v=mpbl-1&px=-1      Fun Free Samples No purchase necessary, but you do need the barcode. There are expiration dates, but as long as your store still has stock, the codes should still work. Just print them out/save them on your phone!   Spoiler (Highlight to read) Currently Active, based on date! KVD Get Inked Ink Liner in jet-black Trooper (8/19-) http://sephora.i.lithium.com/t5/image/serverpage/i mage-id/211051iE31A0A85DF2CC7FC/image-size/origina ... Tocca fragrance trio- Stella, Cleopatra, Florence (8/17-8/29) http://sephora.i.lithium.com/t5/image/serverpage/i mage-id/210772i250907A2514A0C1F/image-size/origina ... dr. brandt PoreDermabrasion (8/15-9/15) http://sephora.i.lithium.com/t5/image/serverpage/i mage-id/210215i48942DCB290C0702/image-size/origina ... MUFE Artist Plexi-Gloss (8/12-9/12) http://images.delivery.net/cm50content/18607/92131 /081215_BI_Email_MUFE_ePDF_MR02.pdf Expired, but worth a try! Benefit Luggage tag (6/22-7/23): http://community.sephora.com/t5/image/serverpage/i mage-id/201378iA572D871F288A45F/image-size/origina ... ridiculously cute and pretty good quality Peter Thomas Roth Retinol Fusion PM (0.4 oz) or Murad Invisiblur Perfecting Shield (6/18-6/28) http://community.sephora.com/t5/image/serverpage/i mage-id/201400iBAE84D3C4C59889A/image-size/origina ... Formula X Nail Color in High Frequency (6/30-7/30): http://community.sephora.com/t5/image/serverpage/i mage-id/202534iF1E1757462C4B3FA/image-size/origina ... Benefit They're Real Makeup Remover   (starting 7/6, until supplies last): http://community.sephora.com/t5/image/serverpage/i mage-id/202673iB9EFCB2AC035B7FE/image-size/origina ... Murad Transforming Powder Exfoliator and Cleanser (7/13-8/14): http://community.sephora.com/t5/image/serverpage/i mage-id/204105i0B1FB29FCA1319E9/image-size/origina ... Currently Active, based on date!KVD Get Inked Ink Liner in jet-black Trooper (8/19-)http://sephora.i.lithium.com/t5/image/serve rpage/image-id/211051iE31A0A85DF2CC7FC/image-size/ original?v=mpbl-1&px=-1Tocca fragrance trio- Stella, Cleopatra, Florence (8/17-8/29)http://sephora.i.lithium.com/t5/image/s erverpage/image-id/210772i250907A2514A0C1F/image-s ize/original?v=mpbl-1&px=-1dr. brandt PoreDermabrasion (8/15-9/15)http://sephora.i.lithium.com/t5/image/s erverpage/image-id/210215i48942DCB290C0702/image-s ize/original?v=mpbl-1&px=-1MUFE Artist Plexi-Gloss (8/12-9/12)http://images.delivery.net/cm50content/ 18607/92131/081215_BI_Email_MUFE_ePDF_MR02.pdfExpi red, but worth a try!Benefit Luggage tag (6/22-7/23):http://community.sephora.com/t5/image/ serverpage/image-id/201378iA572D871F288A45F/image- size/original?v=mpbl-1&px=-1ridiculously cute and pretty good qualityPeter Thomas Roth Retinol Fusion PM (0.4 oz) or Murad Invisiblur Perfecting Shield (6/18-6/28)http://community.sephora.com/t5/image/s erverpage/image-id/201400iBAE84D3C4C59889A/image-s ize/original?v=mpbl-1&px=-1Formula X Nail Color in High Frequency (6/30-7/30):http://community.sephora.com/t5/image/ serverpage/image-id/202534iF1E1757462C4B3FA/image- size/original?v=mpbl-1&px=-1Benefit They're Real Makeup Remover (starting 7/6, until supplies last):http://community.sephora.com/t5/image/server page/image-id/202673iB9EFCB2AC035B7FE/image-size/o riginal?v=mpbl-1&px=-1Murad Transforming Powder Exfoliator and Cleanser (7/13-8/14):http://community.sephora.com/t5/image/ serverpage/image-id/204105i0B1FB29FCA1319E9/image- size/original?v=mpbl-1&px=-1   Reward Boutique This will vary from store to store, as some stores may have leftover stock from former months. But, here's a vague idea of what you might find at yours! (And yes, they are usually different than freestanding/online rewards)   Spoiler (Highlight to read) August: St. Tropez Self Tan Bronzing Lotion UD 24/7 Glide on pencil in Vice MUFE Step 1 Skin-Equalizer Mattifying Primer NARS eyeshadow primer FAB Antioxidant Booster Face Cleanser Bite Trio- mirror, lip gloss, lipstick (250 pt) Older, availability will depend on store Beauty Blender Solid Versace Bright Crystal Kat Von D Studded Lipstick in Lovecraft White Glamglow Tarteguard SPF 30 MUFE Plexi Gloss (forgot to check the shade ):    ) Bare Minerals 5 Oil Facial Oil Boscia Detoxifying Black Cleanser Ole Henriksen Sheer Transformation Ralph Lauren Romance Versace Eros August t. Tropez Self Tan Bronzing LotionUD 24/7 Glide on pencil in ViceMUFE Step 1 Skin-Equalizer Mattifying PrimerNARS eyeshadow primerFAB Antioxidant Booster Face CleanserBite Trio- mirror, lip gloss, lipstick (250 pt)Older, availability will depend on storeBeauty Blender SolidVersace Bright CrystalKat Von D Studded Lipstick in LovecraftWhite GlamglowTarteguard SPF 30MUFE Plexi Gloss (forgot to check the shade ):    )Bare Minerals 5 Oil Facial OilBoscia Detoxifying Black CleanserOle Henriksen Sheer TransformationRalph Lauren RomanceVersace Eros      
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BEAUTY BUFF UCLAGirl / BEAUTY BUFF BEAUTY BUFF / replied
Active Point Perks/Rewards #9: The Bigger and Better Edition
Updated: 12/14/16 at 12:45pm EST    LEGEND: OOS will be posted in a spoilers tab *= denotes that it was recently OOS but I need to verify   How you can contribute:  Post new perks with a link Pictures of a perk sent by email, etc. Mathematical calculations for value Swatch and show off your new perk for others to see Give a small "review" of whether the point perk/reward was worth it JOSIE MARAN 100 percent Pure Argan Oil BURBERRY Fresh Glow - Luminous Fluid Base ATELIER COLOGNE Vanille Insensée Cologne Absolue Pure Perfume             Use at your own risk: Spoiler (Highlight to read) BAREMINERALS  SKINLONGEVITY™ Vital Power Infusion (0.25 oz) CAUDALIE  Vinosource Moisturizing Sorbet (0.33 oz) CLINIQUE  Repairwear Sculpting Night Cream (0.5 oz) ORIGINS  High Potency Night-A-Mins™ Mineral-Enriched Cream (0.5 oz)  BAREMINERALS SKINLONGEVITY™ Vital Power Infusion (0.25 oz)CAUDALIE Vinosource Moisturizing Sorbet (0.33 oz)CLINIQUE Repairwear Sculpting Night Cream (0.5 oz)ORIGINS High Potency Night-A-Mins™ Mineral-Enriched Cream (0.5 oz)  Other 100 Points:     Use at your own risk: Spoiler (Highlight to read) MARC JACOBS FRAGRANCES  Mod Noir (0.14 oz) MARC JACOBS FRAGRANCES Mod Noir (0.14 oz)   250 Points:       HERMÈS Terre d’Hermès Eau de Toilette   500 Points:   LANCÔME SAY IT WITH YOUR EYES   JOSIE MARAN GLOWING ARGAN OIL SKINCARE NOURISHERS   DR. BRANDT SKINCARE DR. BRANDT SKINCARE AGE-DEFYING EXPERTS   GLAMGLOW #HELLOSEXY   ALGENIST ALGENIST THE VERY BEST OF ALGENIST  
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BEAUTY BUFF Deexo / BEAUTY BUFF BEAUTY BUFF / replied
Ole Henrikson 1500 pt perk is live!  see post
Tarte unicorn brushes not available for Canadians ? Why?
Hi there ,    can someone explain to me why th Tarte magic wands set wasn't available for Canadians to buy off of the app ?   Its things like this and the website still being bunk that are starting to detour me away from Sephora and shop direct with the brand.    I'm really upset about this because if I would have known you guys wouldn't be allowing Canadians a chance at these brushes I would have bought from the brands site. 
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BEAUTY MASTER teenageparasite / BEAUTY MASTER BEAUTY MASTER / replied
I got my brushes today and wow! They are gorgeous ! see post
Change my birthday on Sephora
MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
@aidangrosss, I've gone ahead and updated your birthday for you! For future reference, I'd recommend starting a new post in the Customer Service Thread or Beauty Insider... see post
March 2017: Sample Challenge
March Challenge is to dig into all your samples and try them out.  Post here what sample/foil pack you used and your thoughts about it.  Would you consider buying the full size?
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HALL OF FAMER AMK721 / HALL OF FAMER HALL OF FAMER / replied
Thankfully Thirstymud isn't the only good smelling face products out there lol.  Hives is somewhat of a deal breaker lol see post
Happy Spring!
Hi Beauty Lovers,   Happy Spring! With a change of season comes NEW makeup looks (our fave part)! What is your easy go-to spring makeup this year?   We are loving soft cheeks, a bold brow, shiny lips & a bright pop of shadow! Plus with our products you can get ready in 5 minutes..flat! They are that easy to use.   The beautiful Nkenge is wearing:   Shadow Crayon in Aspen Pine: http://www.sephora.com/color-smudge-shadow-crayon- P416378?keyword=TR%C3%A8STIQUE%20Color%20%26%20Smu ...   Lip Crayon BB Balm in Florence Fig & Rose: http://www.sephora.com/matte-color-shiny-balm-lip- crayon-P416380?keyword=TR%C3%A8STIQUE%20Matte%20Co ...   Brow Pencil in Espresso: http://www.sephora.com/define-sculpt-set-brow-penc il-P416373?skuId=1901396&icid2=trestique_lp_fromth ...   So leave more time in your day for smelling those newly bloomed flowers!   xx,   trèTeam            
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Trestique BRAND STAFF / BRAND STAFF BRAND STAFF / replied
I agree...it does need you!! :) I hope you get to try it soon! xoxo see post
Love for Brushes
I'm developing a love for brushes of all kinds.  I bought a few Hakuhodo brushes and they are amazing.  They are incredibly soft and my makeup glides on like a dream.  They have so many interesting shapes.  I can't wait to get the 103 and 142. I am really interested in creating a beautiful brush collection.  Show your brushes and share any cleaning and storage tips and let us know which ones are your favorites.        
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HALL OF FAMER AMK721 / HALL OF FAMER HALL OF FAMER / replied
I got this brush a couple of weeks ago and it's amazing!  It's so soft, big and poofy.  AND beautiful looking.  The white handle is so pretty.   see post
how do I sync my beauty card with my online account?
hello, Just wondering if I can get some help linking my BI card to my account online.  Thanks beauties!
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @sar93,   I will send you a private message shortly so that I can assist you with this. Please check your messages when you have the chance. Thanks!    Best W... see post
my instore experience
Hey everyone, so since Sephora has been listening in and asking for our feedback regarding their customer service, I thought I would share my experience from the shopping at the store today.  Overall, it was much more pleasant than it has been in the past. I was only there to pick up two things, but ended up getting a color iq done as well. The SA who did my color iq was very pleasant, and she knew what she was doing. She actually applied the foundation to my entire face and din't make me look like I had just emptied the whole bottle of makeup on my face. (something that the SA's at the SiJCP can improve on). She was knowledgeable about the products as well, which was refreshing. Since I wasn't really there to make a foundation purchase, I asked her for a sample of it. She seemed a little reluctant at first, but I looked in my bag when I got home and I guess she gave me a sample of the primer she used as well. Which is nice, since I didn't ask for that. On a negative note, I still wasn't greeted as I walked into the store, even though there were literally three customers there at the time. And maybe it's a little petty to mention that, but it's just something I consider good customer service and something I think they can improve on. Before the color iq, I was waiting on another SA to finish up with a customer, and she didn't really acknowledge me being there. Which is just a little awkward. Because than you don't know if you can expect help, if they don't make eye contact or say I'll be right with you etc.
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HALL OF FAMER liv545 / HALL OF FAMER HALL OF FAMER / replied
I know this is an old thread but I had to find somewhere to give a much needed shout out to the ladies at the Lynnhaven Mall Sephora in Virginia Beach. I went in close t... see post
List Your Foundation Shades
So, I thought this would be a really useful thread. Only in the past year have I started wearing foundation every day and am looking to expand my collection, but sometimes color matching is really difficult, especially since certain brands are sold in certain stores which are difficult to get to in-person. I thought everyone could list the foundations they have found that match their skintone, which can help others who are in the same shade range as them. Also, if you see someone posts with the similar shades to what you wear, you can suggest more colors that could also work for them!   I have found good matches with: Bobbi Brown Skin Foundation - 00 Alabaster Nars Pure Radiant Tinted Moisturizer - Terre Neuve Givenchy Photo'Perfexion Fluid Foundation - 1 Perfect Ivory Bare Minerals Original - Fair MUFE HD 110 MUFE Mat Velvet + No.15 Jane Iredale Amazing Base - Ivory Dr. Jart Premium Beauty Balm Slightly too yellow for me: Jouer Matte Moisture Tint - Porcelain Bourjois Healthy Mix - 51 NARS All Day Luminous - Siberia Slightly too dark for me: NARS Sheer Glow - Mont Blanc Dior Star Fluid Foundation - 001 Ivory
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, aomua7!   You can utilize the online Color IQ tool to input existing shades of foundation you wear from brands carried by Sephora and it'll pull up your read:   ... see post
Do you not get the free samples if you enter a promo code?
I ordered the 3 free samples and entered a promo code when I ordered my tarte brush set. I got the promo sample but didn't receive any of the free samples. Do you not get free samples if you enter the promo code?    
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MariekeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @Jackieeeee222,   I'm sorry to hear that you did not receive your free samples! You should receive them even if a promotion code is entered as long as the samples... see post
VIB Welcome Kit?
Hi there,    I qualified for VIB Rouge from the 2016 year. When I qualified the girl at the store did not acknowledge this in any form (or even when I bought something again in February). Shouldn't I just receive this in store, because it seems like I have to ask for it now, and I'm hoping it's too late as I have not received my welcome kit or my card.
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elle74 / RISING STAR / replied
Hi Marieke,  I'm having a similar problem as well.  Reached the VIB status again last year, and there is no option for a welcome gift.  Please advise.  Thank you, Ellen see post
Combining BI accounts
I need some assistance in merging my two separate Beauty Insider accounts. Thank you very much!
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Anash08 / FRESH FACE / replied
I have the same problem! Please help! see post
When is the Milk Makeup Sunshine Skin Tint coming to Canada?
So I've been hearing a lot about this brand and am interested in this particular foundation. I noticed that the item does show up in the search but has a status of "coming soon". Anyone know how long this coming soon status typically lasts for? Or has heard anything about it? 
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
 Hi @xKorra,   We do not have a stock date available but please sign up for the email notification to be alerted when this item is available on Sephora.ca. Thank you... see post
Missing Flash 2 Day Shipping Option
As Rouge & enrolled in Free Flash 2-day shipping; however, when I tried to order something online today, I noticed that I no longer had that as an option. I tried adding other items to my cart to see if it came back as an option, and nothing.   I can see I am still enrolled in Flash.. what's going on?    
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Saridyn, It looks like you have a hazmat item in your basket. As we do have to ship those items ground, we aren't able to offer the same 2 Day guarantee. If you don't... see post
I have a beauty insider card but I don't remember the email I used
Can someone help??
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi SamBrown, I will send you a message to help :) see post
Website is messed up still
Is anyone else having major issues with seeing the brands list and or getting an "error 400" message.   i think that's pretty bad Sephora and I haven't been able to buy anything since you've played around with the website.
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BEAUTY CONNOISSEUR EGLR / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
I'm glad I am not the only one this is happening to! I have to basically clear my cookies every time I use the site and I cannot write any reviews. The new website is to... see post
VIB free shipping
Hi there, I'm wondering if you can help me figure out how to redeem my one time free shipping as I've renewed my VIB status for 2017. Please advise! Thanks S 
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ac20 / RISING STAR / replied
I would like to find out as well! is there a promo code? see post
Rewards Bazaar a Joke
I'm so disappointed. The Bazaar is not a "reward" system. It's a lottery. It's impossible to get a 1000+ point perk, even when refreshing every Tues. and Thurs. Stop deceiving customers.
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BEAUTY MAVEN NancyX / BEAUTY MAVEN BEAUTY MAVEN / replied
The funny thing is after I got my first 1000 point reward from the reward bazaar, all my browser just stopped showing me the new rewards every Tuesday and Thursday. Stra... see post
WHAT HAPPENED TO THE WEBSITE
The website went wonky this morning. Lists would post, but no navigation. It seems like BT navigation has changed also. Is it me or did others notice?
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BEAUTY CONNOISSEUR jacjo / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
The website doesn't work for tablets!  please fix.  see post
Gift card points
Hello,    I purchased a $40 gift card, at Sephora in Chandler Mall, AZ. And gave the girl that works at Sephora my beauty insider card for points. However, when I look at my current rewards, it doesn't look like I was given points for the gift card that I purchased . 
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Mariam90, LWard930 is correct. Points are only issued at the time the gift card is used.  see post