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beauty insider card
How can I link my beaty insider card with my online account??? 
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CarolynTorres / NEWCOMER / replied
I need help with this also! see post
500 points
I see I have over 500 points and was never upgraded to VIB is this right?
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
Points has nothing to do with status. It's based on how much you spend in a year. To reach VIB it's $350 us. see post
Sephora Samples
Do anyone get annoyed when all the samples that are available for choosing are perfume samples?   I am not a big perfume person and I only ever use one perfume and only for special occasion.   I much prefer samples of skincare or makeup that I actually can use...  
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BEAUTY GURU Mcakes / BEAUTY GURU BEAUTY GURU / replied
Because of all of those perfume samples from every order I have placed I don't think I have actually purchased a full sized perfume in years lol. Leaves more more shoppi... see post
Wrong e-mail address in BI card
Hi! I did my first purchase yesterday at Sephora and they gave me a BI card, however when I signed up in your website, the card is not associated. I'm guessing they put the wrong email address because I didn't even received the e-mail receipt that day. Thanks. 
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi t3en4,   I will send you a PM to help you out with this! see post
EPIC REWARDS: Which ones do you want?
I was curious to see how many points you all currently have and which Epic Rewards you are all eyeing!   So let's all answer the following: How many points do you all have? Which EPIC REWARDS are your eying to get?   Ugh I hope they don't sell out within minutes! I've been hoarding my points for years now so I hope I can finally use them.
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HALL OF FAMER ilovpurses / HALL OF FAMER HALL OF FAMER / replied
I'm struggling. I can either do a 1000 or 2000. the only 100 I like is the Givenchy, but even then there is one lipstick I really don't like and one I probably won't wea... see post
Points multiplier event schedule
Not sure if there's already a thread on this, but - I sadly did not plan for the 'epic rewards' over the last year, and now I'm kicking myself for not hoarding my points. Even if there's almost zero chance of actually snagging the ones I want :-) Anyway, I went back through my email to see when the points events have been over the last couple years so I can do better next time. Did I miss any?   2013: August 12-18 (4x/3x/2x) 2014: January 9-20 (2x, skincare) February 5-14 (3x, fragrance) April 24 - May 11 (3x, fragrance) August 3-10 (4x/3x/2x) 2015: January 8-10 (2x, skincare) February 5-14 (3x, fragrance) April 24-May 10 (3x, fragrance) August 2-9 (4x/3x/2x)
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Epic Rewards - Values & Discussion (Available August 10th 2015)
I thought it would be pertinent to start a new thread since the previous thread titles all refer to the previous round's name.   www.sephora.com/epicrewards   I've started to total the value of some of these perks, and thought I would share with you ladies. I will continue to update the main post as I calculate them. If anyone has done any of their own calculations, which are different than mine, let me know and I'll updated. I did these VERY quickly.   I SINCERELY appreciate Sephora's effort towards transparency this time around. I like to be a well informed buyer, and just because I'm paying with points and not dollars, doesn't mean I shop any differently. So to have the ability to research and really sit down and see what I really want, and whether it would be a welcome addition to my collection, is again, definitely appreciated.   Now, I just hope there's enough for all of us so we can happily share our redemption stories   US rewards here:   Reward Description Value 1,000 Givenchy-Le Rouge $144 + bag 1,000 Becca $186 1,000 Dr Dennis Gross $156 1,000 Smashbox $157 1,000 Fresh $150 + booklet 1,000 Bumble and Bumble $157 + extras 1,000 Anastasia Beverly Hills $170.50 + signature 1,000 Dior $208 2,000 NARS $59 + $40 + signature 2,000 Yves Saint Laurent $610 2,000 Sephora $425 2,000 Skin, Inc. $310 2,000 KVD $428 + box + signature 2,000 Bobbi Brown $257 + bag 2,000 Benefit $186 + bags 2,000 Stila $264 + bag + booklet 5,000 Georgio Armani $816 + bag 5,000 Elizabeth and James $1,010 5,000 Formula X $800 5,000 Too Faced $294 + Bag + Necklace  5,000 Drybar $575 5,000 Tarte $725 5,000 Tory Burch $898 10,000 Marc Jacobs Bag: ~$3,000 + $692 makeup 10,000 MUFE - NYC Trip $596 makeup + trip + class 10,000 Glamglow - LA Trip $531 + trip + tour 10,000 Chloe $563 in beauty + ~$1500 accessories 10,000 Viktor & Rolf Previous sold at Neiman Marcus for $2,500 USD 10,000 Lancome - Paris Trip $200 giftcards + ~$200 products + trip (minimally, flights from the US to Paris usually start around $1,000 each. 10,000 Bvlgari $465 beauty + ~$2,000 bag       Thanks to Lunality, you can find the Canadian Point Perks and Values (in CAD) here:   http://community.sephora.com/t5/Beauty-Insider/Epi c-Rewards-Values-amp-Discussion-Available-August-1 ...  
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HALL OF FAMER Cahlee / HALL OF FAMER HALL OF FAMER / replied
If I had 2k I would definitely take a shot at the YSL perk. Especially if the sizes of the quints are close to the full size. It's a great deal and surprisingly I don't ... see post
What Sephora can do to improve the Canadian experience.
Well once again Canadian clients get screwed.  We should be used to it by now... but no.  It seems this is an ongoing thing and no matter what we get the shaft.   I know all the Canadian clients have great ideas and we always voice our opinions but for some reason it never reaches anyone... Hope this thread will help with that. I have my doubts since I've been pretty vocal for the past 3 years or so... but hey... never hurts to keep trying!   Honestly... Sephora give me a job I will work for FREE so Canadians can get the same treatment as the US clients!!!   MY hope is that everyone here can share their ideas on how Sephora can improve.   This is just a start....   The extraordinary rewards... US gets trips to Paris and NYC and we get nothing...   Ok so maybe we can't get trips outside our country but Sephora could have offered a trip to the Montreal store where apparently there's a MUFE boutique and get a MUFE artist to provide training and get the same amount to spend on MUFE as the US does.  It isn't NY but hell it's a start!      ETA: If Sephora wants to save themselves trouble they should just convert their points systems to a points = cash system! End of story.  
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BEAUTY MASTER blackunicorn / BEAUTY MASTER BEAUTY MASTER / replied
It's just like any other Sephora, only they have a bigger MUFE section with makeup chairs! see post
VIB Rouge After Hours Event
is there a specific code needed for the online 4X the points  VIB Rouge after hours event? or will the points just automatically be 4x? I was just going to place an order for $125 (before tax) and the points being given were only 125? 
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SIGHTSEER lzipp / SIGHTSEER SIGHTSEER / replied
been sick so my shopping slowed i had  recommended that we could pick any products and then you assign the points it woulk take like the airlines, OH NO! but can we com... see post
I recently linked my card to my online account why are the year spendings to date seperated?
I've had my card for years and then just made an online account. I assumed I could link the accounts and it would go towards VIB. If I had known that would not happen I would have never made an online purchase and gone into the store using my card.
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StephanieBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi NixieStar,   I can look into this for you! I'll send you a PM shortly to get a little more information   Cheers, Stephanie see post
New extraordinary rewards?
UPDATE:  soooooo..... August 10 it is! Bring it on!                                                            
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BEAUTY PRO eelibby / BEAUTY PRO BEAUTY PRO / replied
Thank you for this information. *Survivors, Eye of the Tiger plays in the background* see post
Mysterious message
So I just got a mysterious PM from a new BT member where she advised me to contact with her immediately because she has some very important information for me. Said member has no post, comment or heart. Where I am not the one to response to this type of scams, I wonder if anyone else got a similar message. If I'm her special choice or she has something special for anyone else as well. 
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HALL OF FAMER amnali / HALL OF FAMER HALL OF FAMER / replied
i got one too :( see post
Didn't receive points for last purchase?
Hi, I recently signed up at the mall's sephora store for a beauty insider card but I received no points for the purchases I made that day. Is it because it is a new account?  
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi xshehulkx,   I am sorry you didn't get Beauty Insider points for your recent purchase. I am going to send you a private message to get a little more information f... see post
How do I link my VIB card with my online account?
I recently qualified a VIB in store but my account I have online isn't linked with my VIB card... Can anyone help me with this, please?
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
We need a Moderator "Bat-Signal" :P see post
link old beauty insider card to new account
I made a beauty insider account in store a long time ago. I forgot the email i used, but i still have the card. I went and made another account online today, thinking i can link my old card to the new account. Is there a way to do that? 
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BEAUTY WHIZ jesscheems / BEAUTY WHIZ BEAUTY WHIZ / replied
Call Sephora and let them know! I had that same problem and they fixed it for me =) see post
I have two Beauty Insider accounts!! Is there a way to merge them?
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi vanessanicolle,   I can help you with this! I am going to send you a private message to assist you further.  see post
Points?!?
I have made some purchases that were not linked to my account... Can they be? If so, would you need reciept info? Paid by cc.
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi FoxxxyIndia,   I can help with this. I am going to send you a private message to get a little more information from you.  see post
beauty insider card
If I loose my beauty insider card can I get a new one at a store
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Hzaf,   Yes, if you were to lose your Beauty Insider card, you can get a new one in your local store.  see post
Shopping List & Planning- Beauty Before Brunch
Since seeing the updates B2S provided on the point multiplier, Beauty Before Brunch event, I can't stop thinking of what I'll be getting!   I am really not too much into point multipliers and more into discounts, so I've really surprised myself here. I think it doesn't hurt that there's a couple things I wanted anyways so this is an opportune time just to get them.   My list is super short and of course subject to change. So far I'm thinking: -Bobbi Brown corrector duo OR new Bare minerals one -one of those Juliette Has a Gun Perfumes (I am hoping the store I go to will have testers since my closest store doesn't so I can decide, in person, which one I want)   What's on your list? Also, what are you looking most forward to?    I'm also thinking this will be a good chance for me to meet some girlfriends afterwards for brunch (and maybe take one with me to the event). 
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HALL OF FAMER brittieeee / HALL OF FAMER HALL OF FAMER / replied
Hair items and lipstick I will get in-store, others I will get online:     $ 25.00 Givenchy Ange ou Demon Le Secret Purse Spray $... see post
I have a VIB card but when i use the same email to sign up online, the points did not transfer
I signed up online but my VIB card did not connect. Is there anything i can do?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi yvonneee,   I can make sure your accounts are linked. I am going to send you a private message to get a little more information from you.  see post
How Do I link my Beauty Insider Card with my Online Account?
I have an online account but it does not match my Beauty Insider Card. How do I link these two accounts together?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi alessia04,   I can help you with this! I am going to send you a private message to assist you further.  see post
Appeal/dispute return ban?
This is going to be a frustrated post.   So, I was returning something for my BI-account-and-receipt-less mom while at the mall the other day, and had my return rejected. I've never gotten any warnings, and I'm pretty sure this is only my second return without receipt this entire year.  My guess is that the two returns were so close in time to each other (within two weeks of each other), that the third-party company flagged my ID. What makes me SO FREAKING MAD, however, is that the first return was THE SA'S FAULT. I ordered a Two Faced primer online and decided last minute I didn't want it, so I brought it in WITH MY PACKING SLIP to my local Sephora inside JcPenney to return it, but the SA snippily told me that they had to do it as a return without receipt. I didn't think twice about it until a thread popped up on my BT feed and saw that people have been banned from excessive returns without receipts, and that SiJCP SA's are supposed to call in to make a return with a packing slip, in order to verify prices so that it doesn't go on your return record. Which my SA didn't. And screwed me over.   TLDR; My SA was too lazy, and now I'm banned from making returns without a receipt.   Has anyone ever appealed/disputed a return ban? Most everything I buy is logged on my BI account so I don't normally wouldn't need to make returns without receipts, but it makes me antsy to not have that backup, especially if it wasn't even my fault.
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HALL OF FAMER H216 / HALL OF FAMER HALL OF FAMER / replied
I like the email option too! I also like ordering Online for the same reason- to have easy access to my receipts.  see post
UD is getting a Canadian website!
OMG OMG OMG!!!  I didn't know where to post this but Urban Decay will be getting a CANADIAN WEBSITE shortly!!!!! woo-hoo!!!  
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HALL OF FAMER Lunality / HALL OF FAMER HALL OF FAMER / replied
Unfortunately, SDM isn't very accessible to me. see post
Beauty Insider points
How do I get my points to show up on the website? In the store they tell me I have over 2,000 points but on the website it says I only have 117
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Esti77,   It sounds like you have two accounts. I am going to send you a private message to get a little more information from you. :)  see post
Beauty Insider points not showing up?
I signed up for Beauty Insider back in June, and it still says I have 0 points. I have purchased a few things from Sephora since then. Can anyone help get my points?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi rachel527,   I can look into this! I'll send you a private message regarding your points soon. see post
Connecting VIB to online account?
Is it possible to connect my VIB card to my online account?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi aZalls,   I can help you with this. I am going to send you a private message to get a little more information from you. see post
BITE Frozen Berries 250 Pt Perk Promo
soooo.. today I got the inside scoop from an SA who said they just got notice that starting August (first online then in store) Bite 250 Point Perk promos will start appearing!!   As speculated - in another thread, there will be BITE mini lipstick and lipgloss duos for 250 BI points. There will be a new duo released each month until December (which makes sense because there are 5 frozen berries). She said she was 100% sure that they would be the minis of the Frozen Berries. However there will not be an Opal lipstick mini.   I am excited, I wonder what these lipglosses will be like....  
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BEAUTY BOSS e4stofthesun / BEAUTY BOSS BEAUTY BOSS / replied
Thank you so much!!! see post
Guerlain Meteorites Balls - Summer 2015
Just in case anyone is looking for them! Saw them on sale at the Nordstrom site for $62.00!    Details During summertime, Guerlain Météorites Pearls reinvent and adorn themselves with delicate pastel colors. The subtle blend of light and bright colors envelop your skin in a pure radiant halo of light while covering your skin in a delicate violet scent. Fresh green is for anti-redness, fuchsia revives, sunny yellow is for anti-dullness, pearlescent white reflects light, champagne illuminates and rich coral enhances. How to use: Apply evenly to your entire face to fix makeup and improve hold. For a greater boost of radiance, highlight the cheekbones and other prominent parts of the face. Trace a G from the center of your forehead toward the top of your cheekbone then from the bridge of the nose toward the chin. 0.88 oz. By Guerlain. Happy Shopping!
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BEAUTY MASTER starrysparkle / BEAUTY MASTER BEAUTY MASTER / replied
You're so welcome! They do swatch light but I feel like when you apply them to your face it's not nearly as light.  It's more of a soft glow!  But I totally feel you on ... see post
my VIB status isn't showing online
can't figure out how to add my new card and it won't let me use VIB promo code without it
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi udfiend789,   It sounds like you may have two accounts that need to be combined - I'll send you a PM to help out with this! see post
Anastasia Shadow Couture Palette
Is anyone getting this palette? Or have already purchased it? The Pink Champagne shade really intrigues me, but that's about it. It's in my basket but I keep hesitating to click "check out". I really don't need anymore eyeshadow palettes but idk. I want it but at the same time I'm kind of meh. AGH. At this point, I'll never be on a no-buy  
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BEAUTY MASTER starrysparkle / BEAUTY MASTER BEAUTY MASTER / replied
I just purchased it actually!  I really liked the shades that are in the palette. I need a few more colorful eyeshadows (I have way to many neutrals) so I thought this w... see post