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Adding Points to Beauty Insider Account
Hello - I purchased some items at Sephora today and the clerk could not located my account on the system. I have an account and can access it myself from the Sephora website. Is there a way I can add my recent purchases to my account?  Thanks!
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Aennyc,   I can add the purchases to your account. I am going to send you a private message to assist you further with this. see post
VIB card
I just got my VIB card but i can't link it to my profile and my points from today's purchase isn't showing up either. Anyone else having this problem? Thanks. 
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi mindyyarrrrrbs,   I'll send you a private message to help you out with this! see post
I have 500 points what should I do?
I have 500 right now. Should I get a 500 point reward, get 5 100 point rewards or save up?
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HALL OF FAMER annypoo / HALL OF FAMER HALL OF FAMER / replied
I agree with Mochapj, you might want to wait to see the new July perks. They are usually released at the beginning of the month. Also if there isn't anything you really ... see post
Free Nail Polish at SIJCP!
No purchase necessary, and most stores accept print outs of the codes!   To keep up-to-date on SIJCP happenings such free gifts and exclusive items, check out this thread: http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/td-p/2044 ...
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HALL OF FAMER Loretta55 / HALL OF FAMER HALL OF FAMER / replied
Thank you once again for posting this! Thanks to your previous post I received a deluxe sized Murad Invisiblur. My SIJCP SA accepted your post by scanning the barcode fr... see post
Canadians screwed again .....not impressed
so I've been waking up every hour to ensure I get one of the limited edition kat Von d tattoo liners ... Well now it's gone live and surprise surprise Canadians cannot buy it .. I'm really getting tired of being treated like a second class customer .
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
Maybe. That's usually the case. see post
5 free samples online!
What a lovely way to start a day!  
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The July Gift Away Giveaway!
I know it's still technically June, but I just have way too much stuff and I know all of you do too.  But if you want more stuff for your too much stuff, then please participate because I have a Sephora box FULL of things that I want to ship off to one lucky lady or gent.     The box is full of perfume minis, vials, hair products, sample packets, a few lippies and a couple of mascara deluxe samples, etc.   If you're interested, just answer the following question correctly in three guesses  (and I will check) by Sunday, July 5th at 9 P.M. est and the box will be yours.     I am located in the U.S. BUT if you are a Canadian who is willing to help me ship this box to you (seeing as I've never done it before and have no idea where to start) then please feel free to enter!   If no one guesses correctly by Thursday, I'll post a clue and will post a clue each day after until it is guessed correctly.   So here's the question:   What was my very first perfume ever purchased?    And here's a hint: it is currently being sold on the Sephora US website.   Good luck and thanks in advance for helping me get these things off my hands!
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BEAUTY GURU NarNarNars / BEAUTY GURU BEAUTY GURU / replied
 1. D&G Light Blue  2. Fresh Brown Sugar  3. Kenzo Flower by Kenzo  see post
Great Samples on Sephora.com today!
Sephora.com has some really BOMB samples today if you're on the brink of placing an order (or not, it's okay). But they have cards with multiple lip samples and primer samples, some great scents, a sample card with all the Chocolate bronzers, and even a Dr. Dennis Gross towelette! It's so hard to pick only 3!  
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HALL OF FAMER NailsForLife / HALL OF FAMER HALL OF FAMER / replied
I saw your thread first while heading over to the other one, so thank you!  Just placed an order :) see post
missing points added back but in wrong category
I have my missing points added back with the help of a Beauty advisor, but all points were added into "earned/used" not "qualified spend" which count for upgrade to VIB. I have my credit card statements supporting that those points were earned in this year and qualified for VIB upgrade. Anyone can help me on that?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi AnnigeGY,   I am sorry that your spend total was not updated when we added your Beauty Insider points. Due to system constraints, we are not able to update your s... see post
St. Tropez in Shower Gradual Tan
I just tried this product last night for the first time.  I felt the need to moisturize soon afterward.  It's not moisturizing at all (though it claims to be)! I was concerned with body lotion interfering with the tanning process.  Has anyone else tried this product and followed up with lotion?  I would like to use it again today, as the results were pretty much "none."  Hoping a few uses will provide a nice natural looking tan.    
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HALL OF FAMER Tamara76 / HALL OF FAMER HALL OF FAMER / replied
I've been curious about this product, so I'm happy to hear your thoughts.  Based on my experience with other self tanners, I would not recommend using lotion after apply... see post
Canadians: SDM vs. Holt vs. The Bay vs. Nordstrom?
I'm potentially looking for in essence a new reward program.    how does the SDM, holt, the bay and nordstrom compare?  has anyone moved away from VIB rouge program to something else? 
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BEAUTY BOSS Sarrah89 / BEAUTY BOSS BEAUTY BOSS / replied
How do you become vip at the bay?  I wanna switch, do you have to have the credit card? see post
Beauty Insider Cards
Me and my mom both have insider cards and we want to combine the points onto my card since I shop there a lot more. One card would also be easier to deal with. Is this possible?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi smashley14,   I'll send you a private message regarding your cards! see post
Forgotten email
I created my beauty insider account over 5 years ago in stores and forgot the email I used to sign up, is there anyway I could retrieve that info? 
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Dulc,   I can assist you with this. I'll send you a private message! see post
Just signed up, birthday gift?
I just signed up as a Beauty Insider yesterday and my birthday was 10 days ago, am I allowed to pick up a birthday gift? I feel like a read somewhere that it has to be at least a month before your birthday, but I can't find it anywhere now.
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi keylime13,   You can redeem your birthday gift 28 days before and 28 days after your birthday. You are still within the correct timeframe for the birthday gift re... see post
Sephora inside JCP exclusive sets and perks!
Starting a new thread for Sephora inside JCP exclusives!   They often have some awesome sets and exclusive perks, so if you have one near you, it's definitely worth checking out!   Aaaaaaand starting with these two!   JCP exclusive Favorites Set: Ultimate Cleanse $34 for 8 deluxe samples (honestly all a little bigger than deluxe samples) AND you get a certificate to redeem for a full-item (listed below)!  I honestly think this is the first time they've included a certificate in a non-mascara or fragrance kit, and I'm SO EXCITED (and definitely went and bought the set immediately after work today).   And here are the values of the full-sized products! Algenist 5 oz Cleanser $38 Boscia 5 oz Cleansing Oil $28 Dr. Jart+ 8.4 oz Dermaclear $32 Josie Maran 6 oz Argan Cleansing Oil $32 Murad 6.75 AHA/BHA Exfoliating Cleanser $36 OleHenriksen 7 oz African Red Tea Cleanser $30 Peter Thomas Roth 8 oz Cleansing Gel $38 Philosophy 8 oz Purity Cleanser $24   Aaaaannndd second! Sephora is forever spotty with promotional emails, but check your inbox, you may have received this email! I just grabbed mine today and it's ADORABLE, looks just like the picture. It unfortunately is only one per email, and you have to scan the barcode in the "print offer" link so you can't forward it to your friends, but you got the email, definitely go get yours!   I'll update this as things pop up! If you find anything great from Sephora inside JCP, feel free to share it on here!
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BEAUTY BUFF Tstorm / BEAUTY BUFF BEAUTY BUFF / replied
Dear IttyBitty  I wish you worked at a SiJCP near me  :(  see post
Best Sunscreen?
Hi! Lately I've been concerned with the lack of SPF in my foundations. It's quite sunny here these days and I don't want to take any chances of getting skin cancer/damaging my skin.  What are your recommendations for sunscreens? I'm looking for a sunscreen to apply under makeup or on days where I just want to slap some sunscreen on my face. Thank you!
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BEAUTY BOSS seemee22 / BEAUTY BOSS BEAUTY BOSS / replied
I'm really liking Radical Skincare- Skin Perfecting Sunscreen SPF 30. It feels very light weight.   When I don't feel like wearing makeup I use Dermaquest ZinClear Tin... see post
Purchases not showing up
Today I bought two Too Faced Melted Lipsticks in-store today, one in "Melted Fig" and one in "Melted Jelly Donut" and neither are showing up in my purchase history. I double-checked to make sure I gave them the right email, and I did. What am I doing wrong?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
HI 221Tea,   I can add the points for the missing items for you now. I'll send you a PM. see post
Sephora's Birthday gift
Hi sephora. My birthday is on July and i'm a beauty insider with 123 points now. Can I get Sephora's birthday gift? If yes, How can I get them?
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ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Uyenpham,   You can redeem your birthday gift the entire month of your birthday as well as 14 days before and 14 days after your birthday! You can either pick up ... see post
2x the points on skincare in SiJCP
My apologies if this is a repeat. Not sure if this applies to every SiJCP, but worth evaluating    
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BEAUTY CELEB mrsofarrell / BEAUTY CELEB BEAUTY CELEB / replied
It does. I got the postcard, threw it away, and forgot it only applies to Sephora inside JCP :( I've been buying tons of skincare stuff online! XP   It sucks SiJCP doe... see post
New 1000 Perks?
Yesterday a salesgirl at JCPSephora asked me if I wanted to redeem any points and I declined. She then told me to keep checking the Sephora website, that new 1000 point perks would be up in the near future. Has anyone else come by this information by Sephora sales people?
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BEAUTY WHIZ darkiceis / BEAUTY WHIZ BEAUTY WHIZ / replied
There was a statement released on BT about the extraordinary rewards. http://community.sephora.com/t5/Beauty-Insider/Extraordinary-Rewards-Experience/td-p/1990623 see post
How do you get the birthday gift
so I signed up for Sephora and my birthday is in a few days and I want the birthday gift but during the registration Sephora did not offer to give me the card and also I haven't made a purchase at Sephora and I was wondering if I could still get the present without the card or making a purchase ? Also if I don't need the card for my birthday gift how do I get it then??
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HALL OF FAMER TrysBeautyItems / HALL OF FAMER HALL OF FAMER / replied
See your other thread about the card:   http://community.sephora.com/t5/Beauty-Insider/How-do-I-get-the-card/m-p/2042233   You don't need a purchase to get the gift ... see post
How do I get the card
hi so i signed up for  the beauty insider thing but during the registration they did not ask if i wanted the card and i dont knoe how to get it.Can anyone help me to get the card???
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ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi terezka,   Beauty Insider cards can be picked up at Sephora retail stores. A cast member can link your card to your account in-store or by calling 1-877-SEPHORA (... see post
Upcoming Rewards, Promos, or Roll-outs
Hey Ladies! Just wondering if anyone has kept their ear to the ground and picked up on any rumors regarding upcoming promos or rewards. I know that Sephora customer service and cast members are told to tell customers that "we won't know until we get it". I find this hard to believe, because about a week or more prior to the last 500pt Laura Mercier Perk I read on here of it's anticipated release. Even if you don't know, I'd love to hear your theories!   I know for me personally I would love to see something different - perhaps a contouring kit or something special and limited...   
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BEAUTY MAVEN Buddygirl13 / BEAUTY MAVEN BEAUTY MAVEN / replied
Thanks for your help! 😊 see post
6/20/2015 Saturday, June 20th Ebates Daily Double is Sephora
You lovely ladies got me into Ebates.  Today the daily double is Sephora at 8% cash back.  Thought I would help others out with knowing this information  If you are new to Ebates you can use my referral link to get started:   http://www.ebates.com/rf.do?referrerid=qJFMUHAauhi in2yrAMCe2A%3D%3D&eeid=26471     Should we use this Ebates daily double or are the quadruple points or another promo one knows about coming up soon?  
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update beauty insider
How can i link my old beauty insider card to my new online account? right now i am not showing any earned points
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi classicKay,   I can help you link your accounts together! I'll send you a PM regarding this. see post
I recently bought the Laura Mercier baked bronzer for my wedding
I recently bought the Laura Mercier baked bronzer for my wedding day makeup and realize it is too orange on me. I have fair skin but not pale and dark air. My skin has some red/ pink tones so I am wondering if I need a different type of bronzer-- any suggestions? I also don't know if I should get matte or a bronzer with some shimmer-- please help!
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BEAUTY BUFF barbieletdown / BEAUTY BUFF BEAUTY BUFF / replied
I'm fair with a neutral undertone but I tend to lean a bit red. My top 3 bronzes are too faced milk chocolate, kat Von d everlasting bronzer 1, and tarte park ave prince... see post
How to enter my points?
I purchased something at a sephora store, and the lady couldnt find my account so she gave me a card that has my points on it, where do I enter the card and get my points?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Claire541,   I can assist you with this! I am going to send you a private message to get a little more information from you. :)  see post
Has anyone else's processing time for orders been unusually long lately?
My past couple of orders have taken a couple of days to process lately. I've never had this problem before. My orders usually process within the same day or the very next day at the least. The last couple of times it's taken my order 2-3 days just to process, and I ordered them on Monday mornings. Then they'll sit at the warehouse for another day or two. My past two orders have taken a full 7-8 days to arrive. My current order was made this Monday, in the afternoon (before 3pm pst), and it looks like I probably won't receive it until Monday or Tues. (which will actually be a little faster than my last orders). Don't even get me started on OnTrac! They always delay my packages by a day, and are so unreliable. You'd think I would get my packages on time since the warehouse is in Utah, and I'm in AZ. I don't understand why Sephora keeps using this company for their west coast customers. It almost feels like we're being punished just for living on this side of the country. They're nothing but a pain to deal with, and their tracking is a joke! Anyways, back to my question... Has anyone else notice processing delays recently?
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BEAUTY MAVEN candyrivera / BEAUTY MAVEN BEAUTY MAVEN / replied
That's really long, even for nail polish! Curse those tempting sales! see post
Is there a way to track your points?
BEAUTY BUFF mamakitkat / BEAUTY BUFF BEAUTY BUFF / replied
Thank you!  I'm on my phone so I could not see anything but the heading, but once I went to desktop I was able to figure it out! see post
Online product sales?
Hi all! Super random question--where have you successfully bought or sold full-size beauty products online? I have some brand new full-size Amore Pacific things I purchased a few months ago that I realized I didn't really want, but had waited too long to return. I also got a few other things as gifts that I can't return but don't really need. I have looked into ebay but am not sure that's the best option. Any suggestions? Thanks in advance for your help!
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BEAUTY PRO BlueEyeAli / BEAUTY PRO BEAUTY PRO / replied
I would check out Facebook. My town has a TON of sale groups. Most of them are closed groups but I know in my town and surrounding towns all have them so I am sure yours... see post