I have a card for my VIB account, and I also receive emails letting me know how many points I have, but when I log in, it says I have 0 points and does not have my saved makeup profiles. I need those to know what to order.
I spent over $200 in store two weeks ago, signed up for a Beauty Insider account, and was told I would get 2x the points because the 2x, 3x, and 4x event was going on. I created an account online and linked my card number to the account, but my points count is still 0. I spent a lot of money and I will be extremely disappointed if I this issue isn't fixed soon. Please help. Thanks.
So I'm about 98% positive that my husband went out and bought me the Naked 3 palette today while I was napping. I'm assuming I'll receive it for my birthday on August 20th, but this means I won't receive 4x points on it considering he knows not to use my BI account on items meant to be surprises because I can obviously see "my" purchases. If he kept the receipt can the points be added at a later date?
Hey, so i keep making purchases in store at sephora but my points and purchases i have made are not showing up on my account. I also have received a VIB card i store but it does not show up online. So i want to know why my purchases are not appearing on my account.
You lovely ladies got me into Ebates. Today the daily double is Sephora at 8% cash back. Thought I would help others out with knowing this information If you are new to Ebates you can use my referral link to get started: http://www.ebates.com/rf.do?referrerid=qJFMUHAauhi in2yrAMCe2A%3D%3D&eeid=26471 Should we use this Ebates daily double or are the quadruple points or another promo one knows about coming up soon?
seriously Sephora why is it that every time there's a special sale , or launch you guys have some mysterious "Glitch" that's always in the USA customers favour ?? Isn't our cash good enough for you ? I think this is now the push I need to start spending my hard earned cash at Murale , Shoppers Drug Mart and heck maybe even go back to MAC . Because at least I don't get treated like a second class customer with them .
Saving your points for the ultimate splurge? Go all-in for once-in-a-lifetime experiences you’ll have to see to believe. Exclusively available for Beauty Insiders.
Just to name a few…
For 1,000 Points, go ink deep with bestselling products from Kat Von D’s edgy collection in a signed, limited-edition case.
For 2,000 Points, dare to express yourself with the ultimate collection of Urban Decay Naked products, signed by brand founder Wende Zomnir.
For 10,000 Points, embody the feminine vision of Stella McCartney with Stella fragrances plus her Falabella Shaggy Deer Foldover Tote Bag.
The limited-edition packages get better and better, so be sure to check your email or the Beauty Insider Rewards Boutique in the next week to make sure you don’t miss these offers. They won't last long!
I have been unable to leave the house for months as I am a waiting on major hip surgery. Long story. I waiting for more skincare samples to become available but should I be worried about items in my cart selling out? I have Crease Release, Marc Jacobs lipsticks etc.
Hi! I have had a beauty insider card for many years, and should most likely be a VIB. I just set up an online account so I can recieve information on promotions, but I don't see how I can link my card and my online account. How do I link the two so I can continue getting points? Thanks, Caly
Hiya, I've been seeing loads of personalised beauty and fashion sites recently. I signed up to this one called MyBeautyCompare which looks pretty cool. Have any of you guys used it? Or know of anything similar? Thanks!
I have a problem with an order and I won't be specific, but Sephora is fixing it asap. I am always wary to identify nice things companies do in case others feel slighted or use it against the company to get more (once when I complained about not getting VIB perks I got sent a bunch of deluxe samples). But I had a problem today…and they didn't question it but rather just fixed it. So this is my thanks. Anyone else want to share their experiences of nice things Sephora has done for them. And yes, I can be the first to complain!
So jus shopped the VIB sale and I jus noticed as I was looking at my purchases on line and noticed that one of my purchase wasnt in. And now that I think about it I don't remember the sales associate ever asking me for my vib card or email address but she did gave me the 20% off discount is there a way I can still add it to my beauty insider card to get the points???? I have the products and receipt and the debit card I used???? Pls help!! Thanks in advance!
My boyfriend registered a BI account to buy gift for me. Since I also have a VIB account, there is no need to keep two separate accounts and separate points. Can he transfer his points to my account? Thanks!
Hi everyone!! I was wondering if anyone out there has an extra VIB friends code they could please share, I am sadly no longer a VIB :'( please help me out, I have a lot of gifts on my wishlist and it would be amazing to have the discount and get my Xmas shopping done!!! Thanks!!!