Beauty Insider
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How can I register my beauty insider card, I have had it for 4 years now. I can never figure out how too.
- What is the Beauty Insider Reward Card? The Beauty Insider Reward Card Offer is a holiday promotion offering Beauty Insiders a reward card for $15 off of any merchandise purchase of $50 or more, Very Important Beauty Insiders (VIBs) $20 off of any purchase of $50 or more, and VIB Rouge clients $25 off of any purchase of $50 or more. Beauty Insiders can use their reward card from 12/2 - 12/13 and VIB and Rouge clients can use theirs from 12/2 - 12/14.   - How do I get my offer if I’m a Beauty Insider but haven’t received my 201 5 Holiday Reward Card yet? The holiday reward cards will start being emailed to Beauty Insiders, VIBs, and Rouge clients on December 2nd. If you have not received your reward card by December 3rd, please check your email's spam folder to see if it was filtered there. You can also call us at 1-877-737-4672 to verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.   - How do I enter my reward card at US checkout? - Login in to your account at Once you finish shopping, click on Checkout From the Checkout page, enter your Gift Card number and PIN in the "Use Gift Card, eGift Card or Reward Card" field and click on “Apply” Hit the “Continue" button in the lower right hand corner of the Payment area. You will see the Gift Card amount deducted from your total order on the right hand side of the page.    -  When do the reward cards expire? The BI $15 off reward card is good on all merchandise purchases from December 2 – December 13. The VIB $20 / VIB Rouge $25 reward card is good from December 2 – December 14. VIBs / Rouge get one extra day to shop.   -  Can I use my Beauty Insider Reward Card Offer online and in stores? Yes, the holiday Reward card can be redeemed online or in store.    -  Can you combine my Beauty Insider reward card with my regular Gift Card? No, the cards cannot be merged.    -  Can I use more than one Beauty Insider reward card? No, the cards cannot be combined.    -  Can I split up my Reward Card into two transactions? No, the entire reward card value must be consumed in one transaction.   -  Can I use my Reward Card more than once? No, the holiday promotional reward card is a one-time-use-only reward card valid for one shopping transaction at any U.S. and Canadian Sephora store, online, or Sephora Inside JCP only.   -  Can I combine my Reward Card with another promotional discount? No, the holiday reward card may not be combined with any other promotional discounts.   -  Is there a minimum spend with the Beauty Insider Reward Card Offer? Yes, the reward card can only be redeemed with a merchandise purchase $50 or higher.    -  Will I get Beauty Insider points with items I purchase with my promotional Beauty Insider Reward Card? Yes, Beauty Insider points will be accrued with the merchandise purchase made with the holiday promotional reward card.    - Is the Beauty Insider Reward Card Offer available in Sephora inside JCPenney? Yes, the Reward card may be redeemed at Sephora Inside JCPenney locations.    -  Will my Beauty Insider Reward Card Offer work in Canada?           Yes! The reward card may be redeemed in Canada, online using the unique promotion code or in stores when you present your email at checkout.   -  How do I enter my reward card at Canadian checkout? Login in to your account at Once you finish shopping, click on Checkout From the Checkout page, enter your unique promotion code number in the Promotion Code area. Click the “Apply” button. You will see the Gift Card amount deducted from your total order on the right hand side of the page.    -  Can I sign up for Beauty Insider now and get a Reward Card? To qualify for the 2015 holiday promotional reward card, you must have been opted-in to our Beauty Insider program by November 29, 2015. Join Beauty Insider>    -  I just became a VIB / VIB Rouge, can I get the $20 / 25 Reward Card instead of the $15 / 20? Yes, please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.   - I am already a VIB / VIB Rouge and I received the $15 BI Reward Card, what should I do? Please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.      - If I used my card gift and return the product, will I receive a refund for the amount of the Reward Card?  No, you will receive a credit for the amount of the purchase minus the reward card.  
 Ive been looking for a good foundation for my skin type (sensitive oily skin) and would want to know what others have tried and loved. I recently walked in to my local Sephora and got samples of the Nars and Kat Von D foundation and disliked both of them.I felt like it made my face look too "cakey" and after a few hours it started settling into creases (if that makes any sense).  What are some foundations that you have tried (ppl with oily skin) that have worked for you and you absolutely love? I know powder helps too for my skin type so if you can recommend a powder too that would be great. Foundations I had in mind are: Tarte, Too faced, and Lancôme
I went into a Sephora store and signed up for Beauty Insider. I now just placed an order online and created an online account. I am asked a million times to join Beauty Insider online, but I've already joined. How do I enter/add my existing BI number to my online account?
I ordered four items on November 16th, and paid $16 extra dollars to have one day shipping. I look at my order on November 18th, and my order is still not even shipped. What is going on? I need this by tomorrow because I am going on vacation. Very upset that I paid this extra money and my order hasn't even been shipped.
I recently had the issue where my points and VIB status were not linked to my online account. It was resolved over the phone and things were working perfectly for a few days, however I shopped the VIB sale yesterday and none of my recent points and purchases show up on my account. This is super frustrating. Also, I'm almost Rouge status but I can't see how much more I need to spend.. Can someone help?
I just received an email with a personalized code for 20% off from Sephora CS, it's a one time code which is kind of annoying so once it's used it's gone. If you did not receive this email I suggest you email Sephora CS asap because the code expires on the 16th.   I hope this helps anyone in the same situation as me! 🙂   I tried to attach a picture of the email but it wouldn't let me, on the bottom of the email is this message: * This code is being sent to you because VIB20 will no longer apply with your VIB ROUGE status. Offer valid for VIB Rouge members from 11/13/15 through 11/16/15 in stores and online in the US and Canada and Sephora inside JCPenney stores. Not valid on international shipments or on Beauty Insider status must be VIB Rouge prior to redeeming this offer. Discount applies to merchandise only, not value of gift cards purchased, packaging, applicable taxes or shipping & handling charges. No adjustments on previous purchases. May not be sold or transferred. Offer has no cash value and may not be altered. Merchandise quantities may be limited, see store for details. Cannot be combined with any other offers or employee discount. Sephora is not responsible for lost or stolen offers, and this offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.
Hi,   Could someone please help me to link my VIB card with my new created online account?    Thanks!
Hi all!   I moved to Sweden 3 years ago, but visit home in the U.S. twice a year. I make orders from the Sephora site to my home address during the summer and of course now to prepare for Christmas time. It is such a hassle for my family to get the boxes and have to store them for me- it's really not occasionally, but the multiple orders/boxes add up!   I know there was a girl living in Italy that ships to her U.S. address. Has anyone discovered a cost efficient, trust-worthy way of having these things mailed to you in another country? I know there are services that will forward your mail, but I've read horrible reviews where things disappear or take months to arrive, and they are also quite expensive. I do have Sephora in Sweden, but it's a joke. The SA's are so rude and the products are 30%+ more expensive than in the U.S., and there are very few brands that are available at this Sephora. They JUST introduced a rewards program and will not recognize my American Rouge membership.   Any advice or tips would be great if anyone else is dealing or has dealt with this.   Thanks!   /L    
My color IQ is 2y09 what bronzer, contour and highlighter do you ladies recommend?
Anyone having the same problem as I am? I can't reply to anything. It keeps saying an unexpected error occurred every time. hmmmm
not sure how i feel about it! but haven't gotten a chance to click around too much .. yet!
I have a card for my VIB account, and I also receive emails letting me know how many points I have, but when I log in, it says I have 0 points and does not have my saved makeup profiles. I need those to know what to order.
I spent over $200 in store two weeks ago, signed up for a Beauty Insider account, and was told I would get 2x the points because the 2x, 3x, and 4x event was going on. I created an account online and linked my card number to the account, but my points count is still 0. I spent a lot of money and I will be extremely disappointed if I this issue isn't fixed soon. Please help. Thanks.
Has anyone posted pictures of Marc JACOBS Epic reward?  Would love to see.
I haven't been getting emails from Sephora for a few months now. I've tried re-updating my email subscriptions and also adding the Sephora email account to my address book. Help!!!
Hey, so i keep making purchases in store at sephora but my points and purchases i have made are not showing up on my account. I also have received a VIB card i store but it does not show up online. So i want to know why my purchases are not appearing on my account. 
I got a beauty insider card in June and also made some purchases with it. I just remembered to make an account online and went to check how many more points I needed, but it says I have 0. Any help?
You lovely ladies got me into Ebates.  Today the daily double is Sephora at 8% cash back.  Thought I would help others out with knowing this information  If you are new to Ebates you can use my referral link to get started: in2yrAMCe2A%3D%3D&eeid=26471     Should we use this Ebates daily double or are the quadruple points or another promo one knows about coming up soon?  
seriously Sephora why is it that every time there's a special sale , or launch you guys have some mysterious "Glitch" that's always in the USA customers favour ?? Isn't our cash good enough for you ? I think this is now the  push I need to start spending my hard earned cash at Murale , Shoppers Drug Mart and heck maybe even  go back to MAC . Because at least I don't get treated like a second class customer with them .    
Saving your points for the ultimate splurge? Go all-in for once-in-a-lifetime experiences you’ll have to see to believe. Exclusively available for Beauty Insiders.   Just to name a few… For 1,000 Points, go ink deep with bestselling products from Kat Von D’s edgy collection in a signed, limited-edition case. For 2,000 Points, dare to express yourself with the ultimate collection of Urban Decay Naked products, signed by brand founder Wende Zomnir. For 10,000 Points, embody the feminine vision of Stella McCartney with Stella fragrances plus her Falabella Shaggy Deer Foldover Tote Bag.   The limited-edition packages get better and better, so be sure to check your email or the Beauty Insider Rewards Boutique in the next week to make sure you don’t miss these offers. They won't last long!
I have been unable to leave the house for months as I am a waiting on major hip surgery. Long story. I waiting for more skincare samples to become available but should I be worried about items in my cart selling out? I have Crease Release, Marc Jacobs lipsticks etc.  
Hi! I have had a beauty insider card for many years, and should most likely be a VIB. I just set up an online account so I can recieve information on promotions, but I don't see how I can link my card and my online account. How do I link the two so I can continue getting points? Thanks, Caly
Hiya, I've been seeing loads of personalised beauty and fashion sites recently. I signed up to this one called MyBeautyCompare which looks pretty cool. Have any of you guys used it? Or know of anything similar?    Thanks!