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fluffymuha
Your favourite Caudalie products?
I just recently went completely nuts over this brand. Even though I'm a skincare fanatic, I never really paid attention to Caudalie products, well, because the brand is not as prominently advertised as others I suppose..   I'd love to know your favs (or HGs)!   Here are mine:
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michelleshops
BEAUTY BOSS michelleshops / BEAUTY BOSS BEAUTY BOSS / replied
You talked me into ordering the travel size.  I needed to get to $35 so I figured why not?!  Wish me luck ;) see post
adamico13
Beauty Insider points not showing up online on my account
I know I have earned Beauty Insider points but online my account says that I have 0 points. How do I get my points to show up online?
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melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Taticakes3,   When we combine your accounts, sometimes if you are using the account that is longer active you will need to create a BT account. You also did not h... see post
Derienjocelyn
New stuff in pallets and gift sets!!!! Christmas is so close!
I've been hunting for new release gift set and stumbled upon this tarte beauty!  Its not available yet but I'm soo excited! What have you found?!
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Chickibum
BEAUTY GURU Chickibum / BEAUTY GURU BEAUTY GURU / replied
So did anyone get the Tarte set yet? I'm hesitating on this (not sure why), so I'd love an opinion of someone who got it already :)  see post
Ermzzzz
Beauty Insider account
I would like to make a beauty insider account, but every time I try it tells me "BI account failed". Any help please?
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laurabt
laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Ermzzzz, I'll send you a message to help. :) -Laura see post
seevee
I was told I couldn't have a sample of Glamglow?
Has anyone else been turned away, or is it just my store?
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fatimamummy
HALL OF FAMER fatimamummy / HALL OF FAMER HALL OF FAMER / replied
I agree with the Glamglow foil samples, my store has them and the other day I asked for Thirsty mud sample and SA gave me foils for both Thirsty mud as well as youth mud... see post
m3rma1d
Thanks, Ole!
And Sephora!   Got this in the mail yesterday. I was excited enough that he just answered my question during that chat, definitely wasn't expecting a gift!   I'm super psyched tho, I already had a small jar I grabbed in a pick 5 at SiJCP, now I got a full size!     Now I just need to like, you know, try it out!!   So cool!!
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calcutta
BEAUTY BOSS calcutta / BEAUTY BOSS BEAUTY BOSS / replied
I need to start taking part in more chats! Who doesn't love free things :)   Happy for you for receiving a cool gift like that. see post
Mariahk83
L'Oreal Consumer Testing?!
Not sure if this is allowed here, but since Sephora carrys many of their brands, and I'm not posting links I figure it should be ok!     Do any of you ladies/gents participate?  I've gotten a few home studies in the 2 or so years I've been on the site and quite a few informational studies!  The comp. is hit or miss, with no rhyme or reason!  One comp. I got was almost worth $400, and another $30!
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notcreative
HALL OF FAMER notcreative / HALL OF FAMER HALL OF FAMER / replied
I never heard from them in response to my 05-11-14 online application, so I sent an email roughly a month or so ago.  They ignored my email too.  Guess it was not meant ... see post
KateLovesYSL
Free For Canadians: Aveda Hand Relief Cream 1.4 Oz
Hi guys,   Just saw this offer for Canadians that's good till Sept 2. I hope they still have some left!   LOCATIONS: TORONTO: Toronto Eaton Centre, Sherway Gardens, Yorkdale Shopping Centre ,Square One Shopping Centre ,Promenade Shopping Centre ,Bayview Village Shopping Centre, 155 Cumberland Avenu , 210 Lesmill Road OTTAWA Rideau Centre VANCOUVER Park Royal Shopping Centre VICTORIA Mayfair Mall CALGARY Market Mall EDMONTON West Edmonton Mall MONTREAL 880 Ste-Catherine St. West LAVAL Carrefour Laval
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annaania25
Beauty blogging
   
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annaania25
SPECIAL GUEST annaania25 / SPECIAL GUEST SPECIAL GUEST / replied
Thank you. I did not know that :) see post
aquarion75
points
Purchased brow gel appx. 10 days ago in-store and it does not show under purchases. Got a couple things yesterday and that shows. Why is that? I always give my info at checkout.
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kevinbt
kevinbt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi aquarion! I can help with that. Please check your private messages when you get a chance.    Cheers!  Kevin  see post
MLennon
To save or not to save? ...Your points that is!
I don't think I've ever spent my points since I became a Beauty Insider. I have more points that I'd like to admit, but I can't bring myself to spend them because of the "what if something better comes out" idea...   Anyhow, do you guys save or spend your points? Anything you're saving up for or anything you've spent your points on that you'd like to share?   Thanks for your thoughts!       Sidenote: This is my first question so forgive me if I posted in the wrong section/this question was already asked! 
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jltrdms
BEAUTY MAVEN jltrdms / BEAUTY MAVEN BEAUTY MAVEN / replied
Last year I saw a NYC trip/makeover for 5000 points. I now have this as my goal in the event something like that would be offered again. see post
ReginaC16
I think I'm having a problem with my points.
I went to Sephora today and the cashier told me that i only have 81 points on my card but on my account it says i have 229 points. Is there any way my points can be transferred onto my card?
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melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi ReginaC16,   I'll send you a message now to help with this! see post
MLennon
Marc Jacobs 1000 Pt Perk is Back!
  It was gone for a short while, but it's back in case anyone wants it!        Edit: Sorry - didn't know there was already a post going with updates *hides*
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MLennon
BEAUTY BUFF MLennon / BEAUTY BUFF BEAUTY BUFF / replied
Of course!!  see post
MeemzC
Beauty Insider points
I purchased a few items from the store yesterday but the points and purchase aren't showing up in my online account.  Can someone help me?
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BuxomBabe80
HALL OF FAMER BuxomBabe80 / HALL OF FAMER HALL OF FAMER / replied
I would like to second Michael's comments about the BT mods! While I haven't always had awesome experiences in my local Sephora store, I've been very pleased with the mo... see post
vitajulz
membership question
I purchased some items from Sephora store yesterday and reached the annual amount to qualify VIB rouge.   I have the VIB rouge card already, and my purchased items from yesterday do show up on my sephora.ca account, however it's still showing that I have VIB.   Can you please help me change my sephora.ca account to VIB rouge? I would like to have free shipping on all my orders.    Thank you very much.   Julia
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vitajulz
BEAUTY MAVEN vitajulz / BEAUTY MAVEN BEAUTY MAVEN / replied
Thank you! see post
mjcluvsunc
Need lip product advice!
Best long wearing lip stain/stick? So far I've tried YSL, MAC, and most recently NARS Satin Lip Pencil. YSL is my favorite so far, and the least drying. I'm just wondering if there is something better out there.
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ballerinagrl
BEAUTY SAVANT ballerinagrl / BEAUTY SAVANT BEAUTY SAVANT / replied
The Tom Ford Matte range works best for me, but after a few hours it can feel drying ... see post
Chickibum
Sephora decides no more ebates for Canadians
Received a reply from ebates.ca,  looks like it was Sephora  that made the decision,  not ebates. 
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StyleLynn
HALL OF FAMER StyleLynn / HALL OF FAMER HALL OF FAMER / replied
Of course this would happen right after I signup for ebates...   What does Sephora have against Canadians, it always seems to be something. see post
fluffymuha
PSA: Sephora is updating their return policy
I was in Sephora today and my cashier let me know that they will be updating their return policy. I don't know whether this is Canada-only and when it will take effect.   Whenever the new policy takes effect, when you return items without a receipt you will have to do it as an exchange only. No more store credit. I asked her what happens if the sum of the items you are exchanging for does not match the original price of the item you are exchanging, and she said that it pretty much has to be a perfect straight exchange, otherwise its going to be our loss.   So, either exchange for the same sum, or for something more expensive.    I really don't understand Sephora's beef with their own gift cards (/store credit). If I'm getting store credit, of course I'm going to be spending that money on Sephora, whether it's going to be at that same moment, or in a week or two. 
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sonofmanjesus
BEAUTY BUFF sonofmanjesus / BEAUTY BUFF BEAUTY BUFF / replied
Your receipt is actually your confirmation email. It says right on it that it is your receipt.  However it should not be required if they can pull up your purchase  hist... see post
wendyomgwar
Empties
I love seeing other peoples empties! So I decided to make a board where people could post pictures of their empties, or just tell us about them! I'd also be interested in knowing whether you're repurchasing anything or not.
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carrie1975
HALL OF FAMER carrie1975 / HALL OF FAMER HALL OF FAMER / replied
No, only their retail stores. Go to their website for locations if you need them. What's nice is the empties don't even have to be from Origins.  see post
vernawilma
Nars tinted moisturizer Alaska Fair 2. to much yellow undertones in it what color should I use?
melissabt
melissabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Vernawilma,   Try the shade Terre Neuve - lightest with neutral pink undertone which will have slightly more beige undertones.     see post
Shansk8s
How do I link my Beauty Insider card to my account?
I received my Beauty Insider card in store a while back, but I just created an online account and was trying to figure out how I link my card and my online account together? 
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Shansk8s,   I just sent you a private message about this. :) Check your inbox when you get a chance!  see post
Jo5287
I can't figure out how to link my account to get my points
I signed up with beauty insider earlier this year. However when I signed up online I can't figure out how to link them. Help! I want to make a purchase.
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RandeeBT
RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Jo5287,   I can make sure your Beauty Insider accounts are linked! I'm going to send you a private message to get a little more information from you. :) see post
TiaraLucia
I use Makeupforever #18...
What Sephora 10hr foundation matches that?
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TiaraLucia
TiaraLucia / RISING STAR / replied
Awesome! I'll try it and see how it goes! see post
lilyyy
2014 Sephora Birthday gift!!!
From yahoo:    "The set features deluxe size samples of MAKE UP FOR EVER's Smoky Extravagant mascara and Rouge Artist Natural lipstick in N9."     For the men: Sephora is offering its male Beauty Insiders a reason to celebrate with an exclusive gift from JACK BLACK. The deluxe-sized sample of JACK BLACK Performance Remedy™ Turbo Wash™ Energizing Cleanser for Hair & Body contains rosemary, eucalyptus and juniper berry for a refreshing sensory boost any time of day.
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dajhi
dajhi / FRESH FACE / replied
cant wait to try it   see post
Tinamaireee
Holiday editions
When do the brands come out with their fall/holiday editions of makeup? 
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ry22
HALL OF FAMER ry22 / HALL OF FAMER HALL OF FAMER / replied
I always start checking starting in September. If I recall correctly the Tarte sets came out in the first week of September last year, but most of them did not go out of... see post
KateLovesYSL
Is there a maximum amount of points you can accumulate in your account?
I did all my Christmas shopping for my friends and family during the 4x the points event. I was also on a low buy for the last two months ( 6 orders only in 2 months!) so needless to say I ended up wanting more and more things as the week long Surge promotion was on. And I kept seeing more things I could buy my friends and family as gifts. Needless to say I went from about 5400 points to 11398.  Psince I am from Canada, the points were not updated correctly to reflect the difference in US and CAN prices.so I had made a spreadsheet that I tracked all my purchases to know what I was buying for whom so I could just gift wrap the box it's shipped in and to keep track of the points that would need to be added to my account. So I sent in emails with the spreadsheet on 3 days to show the missing points for purchases made Augb4,5,6. It took a long time to get a response back and when I finally got a response back about purchases made on Aug 4, they did not multiply by 4 since I was Rouge. This was quickly rectified when I called the Rouge line. Then I still had not received a response about my email about purchases made on aug 5. I did get an email about purchases made on Aug 6 but it was again wrong. When I called the Rouge line again, she wasn't as helpful and questioned why I had made soo many orders. I told her they were mostly Christmas gifts and she asked if they were going to different addresses. I said no, I'm going to mail them myself..it's August, I'm NOT going to be sending out Christmas gifts right now. also, the whole point of customer appreciation week or month and the 4x the points promotion was to encourage spending! On top of all of the things that went in and out of the sale section that made us have to stalk the sale page.  Anyways, I told her I had all the order numbers and the price difference and would gladly walk through each one with her but she said she would look it up herself and email me back no later than last night. Well, that call was made at noonish yesterday and by noon today I still did not get a reply back. In total, I needed 591 points updated for purchases made Aug 4,5,6,7,10.  When I called the Rouge line today, the representative told me he'd be happy to apply my points but when he went to apply them he said he couldn't because I had too many points. He said I would need to spend points before he would add the 591 points. I said that I was saving for a high point perk for next year and he just kept telling me to use 500 pts on the Hourglass point perk even though I said the only Hourglass product I use was the powders and the blush. So he said he would make a note that once I spend points, then the missing points would be added.  Ii have never heard of there being a limit as to how many points we can have in our account... And it seems counter intuitive since sephora encourages us to save points for the 10k and 5 k perks.    My daughter was disappointed that we missed out on the 5 k rewards this time since we didn't get an email until 11:55 am and all the good rewards were already gone. We're hoping to be luckier next year and get a trip or one of the other high point rewards.    So, can a mod or someone please let me know if there is a limit. I don't like how Canadians are always having one problem after another with sephora. I took my time to email and call multiple times and get no response or the weirdest response ever. Thank you
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KateLovesYSL
HALL OF FAMER KateLovesYSL / HALL OF FAMER HALL OF FAMER / replied
Hi everyone,   Good news! Randee was able to have the technical team update my Beauty Insider Points.   With regard to if there is a maximum or not, this is what she... see post
BerritaBeauty
The purchase and points aren't showing up but I received the email about them
I received an email for the Argon illuminator saying that my recent purchase was added to "My Beauty Bag" and asking if I wanted to review it. I went to review it right away and my review showed up however the illuminator isn't in recent purchases nor are the points for it showing up. Is there an amount of time we have to wait?
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andyhtrieu
HALL OF FAMER andyhtrieu / HALL OF FAMER HALL OF FAMER / replied
If you just bought it today, it can take a few hours or a whole day for your points to update. If you bought it from Sephora inside JC Penny, it can take longer. You sho... see post
poornima
Attn fellow-Torontonians/GTAers: We're getting a Muji!
Don't want to post third-party links, but the Globe and Mail reports that Muji will be launching in Canada mid-December with a standalone store somewhere in the vicinity of the Eaton Centre.   As someone who lives in a tiny-ish condo, I am so excited to finally be able to pick up nifty storage for all my pretties without having to rely on ebay.   (The article also reports we're getting a Uniqlo soon. Which I'm just as excited about!)
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fatimamummy
HALL OF FAMER fatimamummy / HALL OF FAMER HALL OF FAMER / replied
I'm hearing alot about it but to be true I don't know much about it. I'll dig down all the details about it in my earliest convenience and I believe I'll be as excited a... see post
caaitlins11
Acne/Dark Spot Treatments that actually work?
Throughout my teenage years i had horrible pimples and acne, now that i am finally over that stage i am stuck with the annoying acne/dark spots on my face. Does anyone know a product at Sephora or somewhere else in Canada that i can use to help get rid of them? I want something that actually works not just a waste of money.
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sace021
BEAUTY BOSS sace021 / BEAUTY BOSS BEAUTY BOSS / replied
I would agree with lylysa on this.  I can't imagine that they'd include a significant amount of TCA in an over the counter peel or product.  It's very strong and is also... see post
fhgarman
3 Free Samples in Store with Purchase. Really?
Have you seen this box on the Weekly Specials page of the website? I just noticed that it says Online AND In Stores for the 3 samples. I can't even remember the last time I got 3 foil packet samples after making a purchase in a store. Let alone getting to pick them like we can online.   http://www.sephora.com/contentStore/mediaContentTe mplate.jsp?mediaId=11000020&icid2=HomePage_QuickLi ...
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FireSpinner
HALL OF FAMER FireSpinner / HALL OF FAMER HALL OF FAMER / replied
Huh... well I know what i'm going to do, next time I go to Sephora :) (*takes out phone, takes picture of screen - focuses on the snapshot above*   And done! Next tim... see post