Today I came home and was super excited to have 8 Sephora boxes to open up even though most were gifts for my family and friends. I had purchased a few of the Ocos Locos 2, Feminine Palettes, Philosophy make up removers , etc from the recent sale First of all, I noticed that instead of receiving the Sephora gift bag like I requested, all 8 orders were in big gift boxes. Then, after opening all of my packages, I was missing 10 samples in total. All of the ones that I was supposed to get the Kate Sommerville exfloiant were missing. I know that they are allowed to substitute samples, which they did for some, but I was still missing 10 ! To make matters worse, I was missing 2 of the Clinique Smart serums that I was supposed to get for using the SMART promo code. I'm not impressed at all with the warehouse! Can someone please tell me what is going on with the warehouses?
Please share if you got the Bite perk, the Caudalie perk, the Bumble and Bumble perk, the trip, any of the other awesome perks...or (I die now) the absolutely incredible I am so jealous Chloe perk! Excited for some good stories of amazing perks!
I know you can add Beauty Insider points to your account after a purchase, but I'm wondering if there is a timeline for this? I just found receipts from Christmas presents my mom bought me in 2012 and would like to add the points to my account, if possible!!
I love seeing other peoples empties! So I decided to make a board where people could post pictures of their empties, or just tell us about them! I'd also be interested in knowing whether you're repurchasing anything or not.
From yahoo: "The set features deluxe size samples of MAKE UP FOR EVER's Smoky Extravagant mascara and Rouge Artist Natural lipstick in N9." For the men: Sephora is offering its male Beauty Insiders a reason to celebrate with an exclusive gift from JACK BLACK. The deluxe-sized sample of JACK BLACK Performance Remedy™ Turbo Wash™ Energizing Cleanser for Hair & Body contains rosemary, eucalyptus and juniper berry for a refreshing sensory boost any time of day.
I'm looking for a new red lipstick that's not overly cool or warm toned; I have clinique's chubby stick intense in mightiest maraschino and it's too blue based for my neutral skin tone. I'd be around an NW20 in MAC. Any suggestions would be appreciated! Thanks!
Shocked in a good way - of course. I ordered a few things last week, and the arrival happened to coincide with my birthday. So, my order was packed with little bonuses and gifts and such. The usual birthday ROUGE gift, my 3 samples, a couple 100pt perks, the make-up brush and perfume I ordered, and the FRESH bonus.... And - A 6oz bottle of Sephora make-up brush cleanser. I had to check the invoice 4 times because I thought maybe I was ordering late at night and somehow messed up and forgot that I ordered the item. But, nope - it is a present and it doesn't seem to be listed on the invoice at all. Anyone else ever get an unexpected actual gift from Sephora?
Hi! I usually order products online but I recently purchased from my local Sephora store for the first time. Since I never owned a physical Beauty Insiders card (since it was my first time purchasing in store of course) the lady who was cashing me out happily gave me one after I gave her my e-mail address. Once I got home I decided to go online to see how many Beauty Insider points I've accumulated and saw that nothing was updated, even in my recently purchased items log. I assumed it just took a day or two to process, but it has now been a week and my accounts has still not been updated? If someone can help me out with this I would certainly appreciate it. Thanks!
For the women's, it's got a bunch of the "tried and true" group, but it's also got Tom Ford's Black Orchid and Mugler's Alien, so that's exciting. http://www.sephora.com/perfume-sampler-P389011?sku Id=1633031 http://www.sephora.com/cologne-sampler-P389013?sku Id=1633072
A couple of days ago I purchased a small tinted moisturizer for $19 and received my birthday gift from sephora. Then yesterday I also purchased a concealer for $32 during the "2x the points for beauty insiders" promotion but when I check my purchase history online the tinted moisturizer and concealer are missing and so are the points. However, the birthday gift I redeemed is appearing in the purchase history. What should I do to earn my points?
I have returned 3 items in the past 3 months without receipt. The amount totaled to 45 (at regular sephora) and 30 (at JCP sephora) so $75 total Do you guys know what the dollar limit on returns is? Does a return at JCP Sephora count towards returns in a regular Sephora? I just need to return two more items for which i do not have the receipt. Both were purchased before I got my BI account so there is no way for them to look it up.
So I'm browsing the Express website and came across this picture....um the woman on the right seems to be able to fly or walk on air lol...not to mention her feet are turned in an awkward position and of course her legs are made longer. I'm no expert in photoshop but this just don't look right.
Just thinking... If we are a Beauty Insider and also a pro - maybe pro discounts are a good idea. I get Smashbox (from smashbox) at 30% off, and always free shipping which I just switched to buying Smashbox items directly from them now instead of through Sephora for the most part. (I still buy all other fav brands and sometimes some Smashbox steals from Sephora). I'd like to see Sephora honor Pro Discounts and keep more of our business inside Sephora!
Hi! I recently decided to check how many points I've accumulated online and my account states I have zero points. When I checked my email though, it states I have over 400 points. Is there a way that I have to link my beauty insider card to my online account in order for the points to show up?
I cannot be the only one that is really frustrated that there's no way to see a breakdown of our points on each transaction, right? Just having the total points earned is not enough, especially considering how often points are not applied correctly! I have had problems with points being applied improperly in-store and online too, but am continually annoyed that there's no way to verify each time I earn more. For example, I'm pretty positive that I didn't receive the proper amount of points for my purchases during the recent 4x point promo. Also, I mailed back a return that included some 100pt perks and they were never credited back. It seems like there are a lot of people that have had issues with BI Points, so why doesn't Sephora let us clearly keep track on our BI Profile???
I've noticed that at my local Sephora stores (there are two around here and I went to both), the 250 point rewards are no longer available at the checkout. In fact, the staff seem to know absolutely nothing about them. I would very much like to cash in my points for a fragrance mini, but I would not very much like to have to shop online and pay shipping in order to get the reward item. I'm quite unhappy about this situation and actually left both stores without the items I was planning to buy because of it. I'm pretty much giving up on Sephora entirely at this point- a rival store is closer to me and they seem to actually let customers use their rewards perks! Just wanted to express that I'm sure customers would be much happier if they didn't have to fork out MORE money in order to get the rewards for money they already spent.
Has any noticed their points are changing? When I go to the section where you can see the "points added today" it says almost 600 points more than what it says in the top bar in sephora. I've noticed this changes a lot and sometimes it goes back to what it says in the top bar and other times it's a lot higher than I really have. Anyone know what's going on or has this happened to you to?
I had a friend ask me what I would consider basics for beauty and skincare as she is just starting out in the beauty world and is looking to get a regimen going. However being the beauty junkie that I am I am trying to narrow down a list for her. So what would you consider Cosmetic and Skincare basics?