Beauty Insider
SarG2013
Help please!!!
How do I add my Beauty Insider Card and the points to my account, and add the points from a receipt to the account too? 
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miabt
miabt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi SarG2013,    I will send you a message to help combine your accounts.  I can also help with the points for your recent purchase :)   xo, Mia see post
bethiebungiboo
What is the best BB Cream for someone with Large Pores?
btmod1
btmod1 / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Bethiebungiboo, I recommend trying these BB Creams for helping to minimize the appearance of large pores:   Dr. Brandt BB Matte With Signature Shinerase   ... see post
rosetro925
Birthday Gift?
Hey, so i signed up to be a beauty insider, but all i gave was my email, because i did not want to have the beauty insider card shipped to me, and i was believe that was one of the options during the registration process online. I was wondering, in order to get my birthday present, do i need to have the card? Or like, do i just go up the the employee and ask her for my present? If so, do i just tell her my email? Im confused please help! Its much appreciated! Thanks
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btmod1
btmod1 / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Rosetro925, You will be prompted to include the birthday gift during checkout with any online order placed within 28 days of your birthday. If you're having difficult... see post
xtickledp1nk5
linking beauty insider card
how do I link my beauty insider card to my online account?
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janinebt
janinebt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi xtickledp1nk5x,   I will send you a private message to discuss this in more detail :). see post
buzzbee3
Sun Safety Kit Is Now Available For Purchase Online!
prosopon
prosopon / BEAUTY PRO BEAUTY PRO / replied
Oops, I think I was confusing this with another set.  Buzzbee3 is correct, sorry for the confusion. see post
juliaalin524
Linking Beauty Insider?
I'm about to checkout with my shopping cart and I realized that I don't know how to link my Beauty Insider with my online account. I want to be able to gain points from my purchase. Anyone know how?
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keelybt
keelybt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
@Juliaalin524 I sent you a message to help. see post
LizeyLou
How do i put my beauty insider card on my online account?
lianathomson22
lianathomson22 / RISING STAR / replied
do you think you could help me with mine as well? I'd  like to merge my accounts see post
rogueyes
I just qualified for VIB and it's still saying I'm not.
I just qualified for VIB and the site was congratulating me on being a VIB member and I was moving to the forums to check out the VIB section and now it says I only have 487 points again (I had just made a purchase to 505 points) and that I'm still a beauty insider. Help?? Plus I added the VIB welcome package to the order I just made so am I still going to get it? I'm so confused.
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rogueyes
rogueyes / SPECIAL GUEST SPECIAL GUEST / replied
Ok, sorry I don't mean to sound crabby about it I've just had a bad month so I guess I just didn't want this to go wrong. Thanks guys. =) see post
MoreGun89
New 500 Point Reward
Buxom Glow and Tell!  I loved the last Buxom set, can't get this one though.  Love their mascaras, I love their lumizer (wearing it today actually), haven't tried the included shade of gloss and I'm not familiar with their bronzers.   Certainly beats out the Chloe one!
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mafan
mafan / BEAUTY BOSS BEAUTY BOSS / replied
Yes, that's what it has.  It's one that they had before and seem to be getting back in again (or so the Cast Member at the Sephora in JCP where I picked one up last week... see post
nancypr
The new 2013 Birthday Gift
OMG!!! Well I was browsing the sephora page and noticed a small picture of the 2013 Birthday Gift. Its from Benefit Cosmetics!!!!!!!!!! A mini They Are Real Mascara and a mini Whats Up highlighter... OMG!!! What a great gift!! My birthday is on October so Im gonna have to wait ten months to get it, but wowww.... They Are Real is my favorite mascara and Ive read some good reviews about the Whats Up so Im excited.....!!!! Is anyones birthday coming up? If any of you get it please let us know!!! Im dying to see it!!! Of all the birthday gifts this one is the best so far!!! The sugar lip duo was really good but it lasted less than a week, one broke the second time I used it and the other one melted and was never used. WOW Im really excited about this one.  
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colorobsession
colorobsession / BEAUTY BOSS BEAUTY BOSS / replied
I loved the birthday gift last year, and I'm excited for this year's one as well. I've yet to be disappointed by a benefit product, so I'm glad that Sephora went with th... see post
Babsalene
Is the perfume bottle in the Angel gift set refillable.
dianabt
dianabt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Babsalene,   I don't have the exact answer for you but can check and update you once I know. Just to be sure, this is the basic Thierry Mugler Angel Gift Se... see post
gulyuza
I signed up for BI online, am I gonna get a card in the mail?
The email confirmation I got doesn't say anything about sending the are, so I was wondering...)
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gulyuza
gulyuza / FRESH FACE / replied
Cool, thank you! :) see post
kalex
Sephora in JCP Mother's Day Brochure
I just got the Mother's Day booklet in the mail today!  I especially love getting these when the "pick one of these deluxe samples" on the back page doesn't require a makeover or lesson to pick one.  I chose the Boscia Green Tea Blotting Linens - they're $10 in the check-out line so that's a great freebie!   I take issue with the manager at the location I went to though.  She really did not want to give me a freebie!  I handed an SA the brochure and the manager zoomed right over to read it.  After a couple minutes of her scouring the fine print I asked if there was a problem.  She said she was looking for the start date.  I told her those are always "until supplies last" and she continued re-reading the thing anyway.  After a couple more minutes she sighed, handed the brochure back to the SA, and told her "she could try and see if it works."  WTH?
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roxystar4
roxystar4 / HALL OF FAMER HALL OF FAMER / replied
I received a $10 off coupon from JCP last week but no sephora brochure. oh well!    Can you call a service hotline from Nothing Bundt Cakes? I like the written word be... see post
mauijaney
None of my recent purchase history is showing online. Can someone help?
I bought a few things recently at Sephora and they are not showing in my purchase history. I think I was given a new card recently, could this be the issue?
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melissabt
melissabt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
@Catherineu2- I'll send you a message now! see post
langdon123
How can i find out what email address my beauty insider card is connected to?
I got a beauty insider card about 4 or 5 years ago and i can't figure out what email address it is connected to, so i can't get points when i shop online! Does anyone know how to find this out? Any help would be much appreciated! 
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keelybt
keelybt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Langdon123 I can look that up for you. I will send you a message to help :) see post
makeupobesessed
New 250 and 500 pt perks?
I just noticed there are new 250 and 500 pt perks.     The 250 perk is a iPhone 4 or 5 cell phone case...I dont own a iPhone...   The 500 is a Chloe perk, a perfume and a bracelet...doesnt seem worth redemming 500 pts for...   What do you guys think?  I like a 500 pt perk that has a few items to try, oh please come out with a Nars perk and let me catch it in time.
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mafan
mafan / BEAUTY BOSS BEAUTY BOSS / replied
FYI, for those interested in the NARS perk who missed it, check at Sephora in JCP if you have one around. They were showing the Bare Minerals perk but were switching ove... see post
alainamarie416
I forgot my account email address. Is there anyway I can find that information out online?
I've had an account for years now but haven't done much online shopping in a while.  I just received my BI birthday card and would love to redeem it but I can't log on to my account.  I had to make a new one just to ask this question.  Is there anyway I can find out my information online as well as link that old account to the one I just made so that I only have one account from now on with an email I can remember?   Thank you!
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keelybt
keelybt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Alainamarie416 I'll be happy to help you with that.  I will send you a message for more info :) see post
kasey56
How to combine two beauty insider accounts?
I have two beauty insider accounts one online with an email and I have another with an insider card. Is there a way i can combine/ link them together?
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kissXmakeup
kissXmakeup / BEAUTY SAVANT BEAUTY SAVANT / replied
Thanks miabt, the customer service rep I spoke to yesterday eventually told me this, after being so rude and disrespectful and talking over me when asked what the issue ... see post
linz10
VIB Account
My account says I need to spend 34 more dollars to be upgraded to VIB, but a while back I forgot to show my beauty insider card. The points were added, but not to my total amount left for VIB status. I was told that my status could be manually added once I reached the $350. I have now reached that, can somebody please add this for me?
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kissXmakeup
kissXmakeup / BEAUTY SAVANT BEAUTY SAVANT / replied
I just had this same issue yesterday. I'd suggest to call Customer Service & tell them about the issue you're having so you can explain your issue! see post
linz10
VIB Account and Points
My account says I need to spend 34 more dollars to be upgraded to VIB, but a while back I forgot to show my beauty insider card. The points were added, but not to my total amount left for VIB status. I was told that my status could be manually added once I reached the $350. I have now reached that, can somebody please add this for me?
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linz10
linz10 / SPECIAL GUEST SPECIAL GUEST / replied
Great, thanks see post
linz10
VBI Account and Points
My account says I need to spend 34 more dollars to be upgraded to VIB, but a while back I forgot to show my beauty insider card.  The points were added, but not to my total amount left for VIB status.  I was told that my status could be manually added once I reached the $350.  I have now reached that, can somebody please add this for me?
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janinebt
janinebt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Linz10,   Please send me a private message with your beauty insider account so that I can assist you.  see post
glamchik45
i don't see any sign of points on my beauty insider account? Help!!
I have spent over 200 dollars at sephora and i don't see any sign of points on my beauty insider account? I looked under "beauty help" and it said that when you sign in, your points should be on the black strip that says beauty insider. But i looked and there is no number.
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miabt
miabt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
@kissuga99 - It can take up to 2 business days for a purchase/points to appear in your account.  If it has been longer than that, please send me a private message or g... see post
Yukina
Hello, I went to Sephora today for the birthday gift, and well...
I am male-born, so I got the shaving cream. I didn't exactly realize it until I left the store. I got the email about the Benefit highlighter and mascara, and when I realized I got the shaving cream, I was like "Well, this stinks...".... I didn't open it, and it says Sephora Beauty Insider on the tube. If I bring it back to the store tomorrow, would they exchange it for me? If so, will they just do it straight out? Will I need my ID and card again? If not, why won't they? - The shaving cream is UNOPENED. - It does state it is the Birthday Gift. So, I don't see why not, but I want to make sure. I got like one hour a day in NYC each work day, so I want to know if it is worth the walk or not. :/
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Yukina
Yukina / SPECIAL GUEST SPECIAL GUEST / replied
Wow, that was fast. Thank you! I honestly didn't even know there were two gifts, but I suppose it makes sense.   And thanks as well for the birthday wish!~ see post
letvasq92
I need to combine two Beauty Insider accounts
Help? I know some people have already posted this question, but I wanted mine to show up so that someone could send me a "private message" about it. I would rather do this over the internet than call, but if I must call, I will.
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keelybt
keelybt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Letvasq92 I'll be happy to help you with that.  I'll send you a message for your info :) see post
heather101
Updating information
I keep filling in the fields for my account information and then saving it, but when I come back later all the fields are still empty! Please help!
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crayzeeRN
crayzeeRN / BEAUTY GURU BEAUTY GURU / replied
Agreed, it is very finicky. It won't work on my apple electronics, and won't work on explorer for me either. I have to use Firefox or bust! see post
FeMarx
Beauty Insider doubt
I bought something but I forgot to show my Beauty Insider card. I have the receipt. How can I get the points?
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miabt
miabt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi FeMarx,   I can help you with that!  I will send you a private message for more information :)   xo, Mia see post
Melisssssaaa
Hi, i need help with connecting my beauty insider card with my online account
Hi, i need help with connecting my beauty insider card with my online account
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viviene23
viviene23 / BEAUTY BOSS BEAUTY BOSS / replied
Hi Diana Can you also link my account? I was given a new BI card so I used it on my last purchase and I noticed that my points/history was never updated. Thanks in ad... see post
slightish
Points Haven't Been Added
Hi! I made a purchase last Friday and couldn't find my BI card, so I gave the email address that's linked to my account. Unfortunately, it seems my account hasn't been updated and I'd love to get that straightened out. Thank you!
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melissabt
melissabt / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Slightish. Oh no! A technical glitch that we have reported to our IT department is preventing me from sending you a private message. Please contact us directly at 1-8... see post
kissenmakeup
BI CARD number where to find
where can I find my BI or now my VIB CARD number? Sephora store specialist is asking me to adjust something virtually.
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kissenmakeup
kissenmakeup / BEAUTY BUFF BEAUTY BUFF / replied
It was not listed yet, I wonder why. Glad I received the card. Thank you very much! see post
bananachoox3
New 500 Points Perk!
It looks interesting and I kinds want to get it! Is it for it? What do you all think? Ole Henriksen trans4mational skincare | 500 Points - Truth Serum Collagen Booster (0.5 oz) - Invigorating Night Gel (0.25 oz) - Sheer Transformation (0.25 oz) - Ultimate Lift Eye Gel PM (0.25 oz
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Irene007
Irene007 / SCENE QUEEN SCENE QUEEN / replied
I redeemed my points and was wondering if anyone else that redeemed this found out that their eye gel is the only one that is not sealed and only 1/3 filled.   They sh... see post