Beauty Insider
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Empties
I love seeing other peoples empties! So I decided to make a board where people could post pictures of their empties, or just tell us about them! I'd also be interested in knowing whether you're repurchasing anything or not.
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HALL OF FAMER darkiceis / HALL OF FAMER HALL OF FAMER / replied
@JoannaMC  No problem.  I will also add that after I took the booties off to  massage in the rest of the serum I did not walk. I sat on the couch for about 30 minutes t... see post
When is the sephora VIB sales this year? Whats the discount?
HALL OF FAMER waterbaby1981 / HALL OF FAMER HALL OF FAMER / replied
The one in November will likely be around 11/6-11/12 or so.  It's usually right around my birthday then, so it's easy to do birthday shopping for myself then. see post
lost beauty insider points?
My mom had a bunch of points on her card (we shared the card, i used it more often). It faded significantly and eventually broke in half so i was issued another card using my email address but the girl said she would transfer the points over to my account. She said she needed to call it in and to check my account over the next few days, which i forgot to.  Anyway, with my mom's card I'm pretty sure that over  the years we've accumulated over 300 points bec I made tons of purchases and would always be offered the free samples at the counter but always said no in order to save them. I don't know what happened. I ended buying the "Naked Palette" a couple months ago and didn't bring my sephora card, so i gave them my email address. Suprisingly they said my email address wasn't in the system? So they had to register me again. And now I don't know what happened to my mom's account. Her and I just logged into her account and apparently she is not even a beauty insider member?! how is this possible, and what happened to all the points we accumulated with that card?
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meg6132 / NEWCOMER / replied
what was the solution? mines doing the exact same thing! see post
Beauty Insider Points
My recent in store purchases have not shown up in my account and the points have not shown up either. How can I fix this?
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ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi livi3456,   I would be happy to look into this for you - i'm going to send you a PM now. Thanks!  see post
Store Event List
So, I was thinking we should start a list of known store events. This will be a list not just for Rouge events, but for any in store brand events, free gift promos, point promos, discount days, etc. Some events are nation wide and in Canada, some are only in certain markets. The main way I check for events is by using the store finder link and entering different zipcodes around me and by asking about any intel whenever I'm in store. Let's pool our intel! Please post anything you know or heard about below and I'll add it to the list.   UPCOMING EVENTS   NATIONWIDE - US   Dec 6-7 @ SiJCP -  Urban Decay Event, free FULL SIZE (1.18oz) Naked Skin Illuminating Beauty Balm with any UD purchase!       Local Events   Los Angeles, CA   San Fransico, CA       Santa Monica, CA   Events in Canada   Eaton Centre   Yorkdale    Rideau Centre, Ottawa      
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HALL OF FAMER Randell / HALL OF FAMER HALL OF FAMER / replied
Two upcoming Events:   see post
Sephora inside JCP exclusive sets and perks!
This is a thread for Sephora inside JCP exclusives!   They often have some awesome sets and exclusive perks, so if you have one near you, it's definitely worth checking out!   [starting a new thing where I'll keep this top post updated to make things easier ] The links in the spoilers will take to pictures people have posted of the product and barcodes for the freebies! If there isn't a specific link, just look through the thread and chances are, someone will have posted it because people on here are awesome.   And of course, major thank you to all you lovely ladies who follow and post, please keep doing so(:   Exclusive Sets May or may not be exclusive, sometimes I'm not really sure... but either way, they're great. Spoiler (Highlight to read) JCP exclusive Favorites Set: Ultimate Cleanse $34 for 8 deluxe cleanser samples (honestly all a little bigger than deluxe samples) AND you get a certificate to redeem for a full-item (listed below)! Algenist 5 oz Cleanser $38 Boscia 5 oz Cleansing Oil $28 Dr. Jart+ 8.4 oz Dermaclear $32 Josie Maran 6 oz Argan Cleansing Oil $32 Murad 6.75 AHA/BHA Exfoliating Cleanser $36 OleHenriksen 7 oz African Red Tea Cleanser $30 Peter Thomas Roth 8 oz Cleansing Gel $38 Philosophy 8 oz Purity Cleanser $24 http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/m-p/20468 ... Sephora Favorites Fall Into Beauty http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/m-p/20524 ... JCP exclusive Favorites Set: Skin-Fatuations: http://community.sephora.com/t5/Beauty-Insider/Sep hora-inside-JCP-exclusive-sets-and-perks/m-p/20453 ... JCP exclusive Favorites Set: Ultimate Cleanse$34 for 8 deluxe cleanser samples (honestly all a little bigger than deluxe samples) AND you get a certificate to redeem for a full-item (listed below)!Algenist 5 oz Cleanser $38Boscia 5 oz Cleansing Oil $28Dr. Jart+ 8.4 oz Dermaclear $32Josie Maran 6 oz Argan Cleansing Oil $32Murad 6.75 AHA/BHA Exfoliating Cleanser $36OleHenriksen 7 oz African Red Tea Cleanser $30Peter Thomas Roth 8 oz Cleansing Gel $38Philosophy 8 oz Purity Cleanser $24http://community.sephora.com/t5/Beauty-Insider/ Sephora-inside-JCP-exclusive-sets-and-perks/m-p/20 46857#U2046857Sephora Favorites Fall Into Beautyhttp://community.sephora.com/t5/Beauty-Insid er/Sephora-inside-JCP-exclusive-sets-and-perks/m-p /2052414/highlight/false#M49295JCP exclusive Favorites Set: Skin-Fatuations:http://community.sephora.com/t5/Be auty-Insider/Sephora-inside-JCP-exclusive-sets-and -perks/m-p/2045397/highlight/true#M48934   GWPs Often left over from events and such Spoiler (Highlight to read) NARS Trio with drawstring bag (with $35 purchase):  Deluxe samples of Blush in Orgasm, Smudge Proof Eyeshadow Base, and Pro-Prime Light Optimizing SPF 15 primer Benefit Makeup Bag (with $35 purchase, may need to be Benefit): http://community.sephora.com/t5/image/serverpage/i mage-id/204411iB6CD3F1ACB5434AE/image-size/origina ... NARS Trio with drawstring bag (with $35 purchase): Deluxe samples of Blush in Orgasm, Smudge Proof Eyeshadow Base, and Pro-Prime Light Optimizing SPF 15 primerBenefit Makeup Bag (with $35 purchase, may need to be Benefit):http://community.sephora.com/t5/image/ser verpage/image-id/204411iB6CD3F1ACB5434AE/image-siz e/original?v=mpbl-1&px=-1      Fun Free Samples No purchase necessary, but you do need the barcode. There are expiration dates, but as long as your store still has stock, the codes should still work. Just print them out/save them on your phone!   Spoiler (Highlight to read) Currently Active, based on date! KVD Get Inked Ink Liner in jet-black Trooper (8/19-) http://sephora.i.lithium.com/t5/image/serverpage/i mage-id/211051iE31A0A85DF2CC7FC/image-size/origina ... Tocca fragrance trio- Stella, Cleopatra, Florence (8/17-8/29) http://sephora.i.lithium.com/t5/image/serverpage/i mage-id/210772i250907A2514A0C1F/image-size/origina ... dr. brandt PoreDermabrasion (8/15-9/15) http://sephora.i.lithium.com/t5/image/serverpage/i mage-id/210215i48942DCB290C0702/image-size/origina ... MUFE Artist Plexi-Gloss (8/12-9/12) http://images.delivery.net/cm50content/18607/92131 /081215_BI_Email_MUFE_ePDF_MR02.pdf Expired, but worth a try! Benefit Luggage tag (6/22-7/23): http://community.sephora.com/t5/image/serverpage/i mage-id/201378iA572D871F288A45F/image-size/origina ... ridiculously cute and pretty good quality Peter Thomas Roth Retinol Fusion PM (0.4 oz) or Murad Invisiblur Perfecting Shield (6/18-6/28) http://community.sephora.com/t5/image/serverpage/i mage-id/201400iBAE84D3C4C59889A/image-size/origina ... Formula X Nail Color in High Frequency (6/30-7/30): http://community.sephora.com/t5/image/serverpage/i mage-id/202534iF1E1757462C4B3FA/image-size/origina ... Benefit They're Real Makeup Remover   (starting 7/6, until supplies last): http://community.sephora.com/t5/image/serverpage/i mage-id/202673iB9EFCB2AC035B7FE/image-size/origina ... Murad Transforming Powder Exfoliator and Cleanser (7/13-8/14): http://community.sephora.com/t5/image/serverpage/i mage-id/204105i0B1FB29FCA1319E9/image-size/origina ... Currently Active, based on date!KVD Get Inked Ink Liner in jet-black Trooper (8/19-)http://sephora.i.lithium.com/t5/image/serve rpage/image-id/211051iE31A0A85DF2CC7FC/image-size/ original?v=mpbl-1&px=-1Tocca fragrance trio- Stella, Cleopatra, Florence (8/17-8/29)http://sephora.i.lithium.com/t5/image/s erverpage/image-id/210772i250907A2514A0C1F/image-s ize/original?v=mpbl-1&px=-1dr. brandt PoreDermabrasion (8/15-9/15)http://sephora.i.lithium.com/t5/image/s erverpage/image-id/210215i48942DCB290C0702/image-s ize/original?v=mpbl-1&px=-1MUFE Artist Plexi-Gloss (8/12-9/12)http://images.delivery.net/cm50content/ 18607/92131/081215_BI_Email_MUFE_ePDF_MR02.pdfExpi red, but worth a try!Benefit Luggage tag (6/22-7/23):http://community.sephora.com/t5/image/ serverpage/image-id/201378iA572D871F288A45F/image- size/original?v=mpbl-1&px=-1ridiculously cute and pretty good qualityPeter Thomas Roth Retinol Fusion PM (0.4 oz) or Murad Invisiblur Perfecting Shield (6/18-6/28)http://community.sephora.com/t5/image/s erverpage/image-id/201400iBAE84D3C4C59889A/image-s ize/original?v=mpbl-1&px=-1Formula X Nail Color in High Frequency (6/30-7/30):http://community.sephora.com/t5/image/ serverpage/image-id/202534iF1E1757462C4B3FA/image- size/original?v=mpbl-1&px=-1Benefit They're Real Makeup Remover (starting 7/6, until supplies last):http://community.sephora.com/t5/image/server page/image-id/202673iB9EFCB2AC035B7FE/image-size/o riginal?v=mpbl-1&px=-1Murad Transforming Powder Exfoliator and Cleanser (7/13-8/14):http://community.sephora.com/t5/image/ serverpage/image-id/204105i0B1FB29FCA1319E9/image- size/original?v=mpbl-1&px=-1   Reward Boutique This will vary from store to store, as some stores may have leftover stock from former months. But, here's a vague idea of what you might find at yours! (And yes, they are usually different than freestanding/online rewards)   Spoiler (Highlight to read) August: St. Tropez Self Tan Bronzing Lotion UD 24/7 Glide on pencil in Vice MUFE Step 1 Skin-Equalizer Mattifying Primer NARS eyeshadow primer FAB Antioxidant Booster Face Cleanser Bite Trio- mirror, lip gloss, lipstick (250 pt) Older, availability will depend on store Beauty Blender Solid Versace Bright Crystal Kat Von D Studded Lipstick in Lovecraft White Glamglow Tarteguard SPF 30 MUFE Plexi Gloss (forgot to check the shade ):    ) Bare Minerals 5 Oil Facial Oil Boscia Detoxifying Black Cleanser Ole Henriksen Sheer Transformation Ralph Lauren Romance Versace Eros August t. Tropez Self Tan Bronzing LotionUD 24/7 Glide on pencil in ViceMUFE Step 1 Skin-Equalizer Mattifying PrimerNARS eyeshadow primerFAB Antioxidant Booster Face CleanserBite Trio- mirror, lip gloss, lipstick (250 pt)Older, availability will depend on storeBeauty Blender SolidVersace Bright CrystalKat Von D Studded Lipstick in LovecraftWhite GlamglowTarteguard SPF 30MUFE Plexi Gloss (forgot to check the shade ):    )Bare Minerals 5 Oil Facial OilBoscia Detoxifying Black CleanserOle Henriksen Sheer TransformationRalph Lauren RomanceVersace Eros      
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BEAUTY WHIZ tuinamaster / BEAUTY WHIZ BEAUTY WHIZ / replied
I'm in Tampa FL see post
Beauty Insider Cards
hello, i have a beauty insider card which i got from a sephora store a couple of years ago and i've been using it since then. the problem is that i am unable to view my points and such online because i don't remember the email that i gave when i first signed up for my BI card. so i made this second account now and i was wondering is there a way in which i can transfer my points from my old card to this account, because on this account i have 0 points while when i shopped recently at sephora i know that i have 500 points on my old card and i want to be able to view this online as well. thanks in advance!
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @Alaa1996,   I will send you a private message, so that I can help you with this. Please check your messages when you get the chance. Thanks!    Best Wishes,... see post
Missing Points
I recently shopped @ Sephora inside JCPenney but forgot to mention that I had a beauty insider account,  how do I go about adding that to my account? It was almost $100 so I really want to make sure they are added. 
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ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi IsisRdz,   I'm sorry your points were not added to your account! I'm going to send you a PM now so I can assist you with this. Thanks!  see post
Active Point Perks/Rewards #9: The Bigger and Better Edition
Updated: 4/18 at 7:30pm EST    LEGEND: OOS will be posted in a spoilers tab *= denotes that it was recently OOS but I need to verify   How you can contribute:  Post new perks with a link Pictures of a perk sent by email, etc. Mathematical calculations for value Swatch and show off your new perk for others to see Give a small "review" of whether the point perk/reward was worth it Makeup 100 Points: Urban Decay  Perversion Mascara  ( 0.1 oz) Marc Jacobs Beauty  Fineliner Ultra-Skinny Gel Eye Crayon Eyeline r  ( 0.0014 oz) Bite Beauty  Amuse Bouche Lipstick  ( 0.05 oz) tarte  Tarteist Lash Paint Mascara  ( 0.10 oz) Laura Mercier  Lip Glacé  ( 0.1 oz)   Skincare: GLAMGLOW  GRAVITYMUD™ Firming Treatment  ( 0.24 oz) The Estée Edit by Estée Lauder Dissolve the Drama 2-in-1 Makeup Remover + Cleanse r ( 0.5 oz) Shiseido ULTIMUNE Power Infusing Concentrate  (.33 oz) First Aid Beauty Ultra Repair Hydra-Firm Sleeping Cream  (.34 oz) Bobbi Brown Vitamin Enriched Face Base  (.23 oz.) Murad  Hydro-Dynamic® Quenching Essence  ( 0.17 oz) Josie Maran  100 percent Pure Argan Oil  ( 0.15 oz) FRESH  Black Tea Age-Delay Eye Concentrate (0.1 oz) Use at your own risk: Spoiler (Highlight to read) BAREMINERALS  SKINLONGEVITY™ Vital Power Infusion (0.25 oz) CAUDALIE  Vinosource Moisturizing Sorbet (0.33 oz) CLINIQUE  Repairwear Sculpting Night Cream (0.5 oz) ORIGINS  High Potency Night-A-Mins™ Mineral-Enriched Cream (0.5 oz)  BAREMINERALS SKINLONGEVITY™ Vital Power Infusion (0.25 oz)CAUDALIE Vinosource Moisturizing Sorbet (0.33 oz)CLINIQUE Repairwear Sculpting Night Cream (0.5 oz)ORIGINS High Potency Night-A-Mins™ Mineral-Enriched Cream (0.5 oz)  Other 100 Points: ALTERNA Haircare  CAVIAR CC Cream for Hair 10-in-1 Complete Correction  ( 0.85 oz) Drybar  Bay Breeze Hydrating Shots  ( 0.5 oz) beautyblender  liquid blendercleanser  ( 0.5 oz) Perfect Formula  Pink Gel Coat  ( 0.17 oz) Elizabeth and James  Nirvana White  ( 0.24 oz) Elizabeth and James  Nirvana Black  ( 0.24 oz) Formula X  The Colors – Nail Polish  ( 0.13 oz) Use at your own risk: Spoiler (Highlight to read) MARC JACOBS FRAGRANCES  Mod Noir (0.14 oz) MARC JACOBS FRAGRANCES Mod Noir (0.14 oz)   250 Points:   BURBERRY  My Burberry  ( 0.17 oz) DOLCE&GABBANA  Intenso  ( .16 oz) Gucci Guilty ( 0.15 oz) Stella McCartney  Stella Body Lot ion ( 3.3 oz) Yves Saint Laurent  Black Opium  ( 0.25 oz)   500 Points: Bumble and bumble The Transformation Collection - Bumble and bumble Hairdresser's Invisible Oil Primer (1 oz) - Bumble and bumble Hairdresser's Invisible Oil (0.07 oz) - Bumble and bumble Repair Blow Dry (2 oz) - Bumble and bumble Prêt-à-Powder (0.5 oz) - Bumble and bumble – 2 Style Cards (ROUGE only)   Dr. Brandt's Skincare Age Erasers:  - Dr. Brandt Skincare PoreDermabrasion™ Pore Perfecting Exfoliator (0.25 oz) - Dr. Brandt Skincare Microdermabrasion Skin Exfoliant (0.25 oz) - Dr. Brandt Skincare Needles No More™ (0.085 oz) - Dr. Brandt Skincare – Needles No More™ 3-D Filler Mask (0.35 oz)   Bobbi Brown Bobbi's Skincare Must Haves: - Bobbi Brown Hydrating Eye Cream (0.10 oz) - Bobbi Brown Hydrating Face Cream (0.50 oz) - Bobbi Brown Soothing Cleansing Oil (0.50 oz) - Bobbi Brown Skin Smoothing Pore Perfector (0.05 oz)   ALTERNA  Haircare CAVIAR Anti-Aging - CAVIAR Anti-Aging® Replenishing Moisture Shampoo (1.35 oz) - CAVIAR Anti-Aging® Replenishing Moisture Conditioner (1.35 oz) - CAVIAR Repair Lengthening Hair & Scalp Elixir (0.35 oz) - CAVIAR CC Cream for Hair 10-in-1 Complete Correction (0.85 oz)    MUFE  Make Up For Ever Artist Color Stars - Artist Liner in Matte Black M-10 (0.01 oz) - Artist Plexi-Gloss in 100P (0.1 oz) - Artist Shadow in I-414, M-536, and D-826 (0.001 oz) - Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz)   MUFE  Make Up For Ever Backstage Faves - Artist Plexi-Gloss in 304, 202, and 100P (0.025 oz) - Step 1 Skin Equalizer in Hydrating Primer (0.16 oz) - HD Microfinish Powder (0.035 oz) - Rouge Artist Natural in N9 (0.05 oz) - Smoky Extravagant Mascara (0.13 oz)   Night-Out Necessities - Laura Mercier – Foundation Primer - Radiance (0.5 oz) - SEPHORA COLLECTION – The Mascara - Volume, Length & Definition (0.67 oz) - Formula X – The Colors in X ♥ Rouge (0.13 oz) - Buxom – Full-On™ Lip Polish in Dolly (0.05 oz)    Gym Bag Beauty Basics - SEPHORA COLLECTION Express Eye Makeup Remover Wipes (0.101 oz each) - SEPHORA COLLECTION Colorful Face Powders – Blush, Bronze, Highlight, & Contour in 05 Sweet On You (0.006 oz) - Peter Thomas Roth Anti-Aging Cleansing Gel (2 oz) - Fresh Sugar Advanced Therapy Lip Treatment (0.07 oz) - Marc Jacobs Fragrances Daisy Eau So Fresh (0.04 oz) - Dolce&Gabbana Dolce Floral Drops (0.06 oz) - Origins GinZing™ Refreshing Face Mask (0.24 oz)   L'Occitane - L'Occitane Shea Cleansing Oil (1 oz) - L'Occitane Cleansing And Softening Shower Oil With Almond Oil (1.1 oz) - L'Occitane Almond Smoothing and Beautifying Supple Skin Oil (0.5 oz) - L'Occitane Hand Cream in Shea Butter (0.3 oz) - L'Occitane Travel Pouch   500 pt Tarte Rainforest of the Sea Discovery Set. Includes: - Lights, Camera, Lashes 4-in-1 mascara (4ml/0.13 fl oz) - Deep Dive cleansing gel (7.5ml/0.25 fl oz) - Drench Lip Splash lipstick in Beach Bum (1g/0.035 oz) - Marine Boosting Mist (7ml/0.24 fl oz) - Water Foundation sample blister pack with shades in light neutral, light-medium honey, medium honey, and tan sand (each blister 0.5ml/0.016 fl oz)   First Aid Beauty Flawlessly Fab Skin   - First Aid Beauty Face Cleanser (1 oz) - First Aid Beauty Facial Radiance Pads (10 pads 2.25 in) - First Aid Beauty Ultra Repair® Hydrating Serum (0.25 oz) - First Aid Beauty Ultra Repair Cream Intense Hydration (1 oz)   Origins Radiance-Boosting Bests - Origins Checks and Balances™ Frothy Face Wash (1.0 oz)  - Origins GinZing™ Refreshing Eye Cream (0.17 oz)  - Origins Modern Friction™ Nature's Gentle Dermabrasion (0.5 oz)  - Origins High Potency Night-A-Mins™ Mineral-Enriched Renewal Cream (1.0 oz)    Dior Best of Dior - Dior Miss Dior Eau de Parfum (0.17 oz) - Dior Diorshow Iconic Overcurl Mascara (0.13 oz) - Dior Dior Addict Lip Maximizer High Volume Lip Plumper (0.06 oz) - Dior Capture Totale Dreamskin (0.23 oz) - travel pouch  
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BEAUTY PRO mella900 / BEAUTY PRO BEAUTY PRO / replied
these are back in the stores near me! They also had a black tote, I couldn't get a picture of it, but it looked like it had a drawing of a vanity on it with the hashtag ... see post
Love for Brushes
I'm developing a love for brushes of all kinds.  Here's my collection as it is right now, although I just placed an order for more Hakuhodo brushes.  I bought a few and they are amazing so I had to get more lol.  They are incredibly soft and my makeup glides on like a dream.  They have so many interesting shapes.  I can't wait to get the 103 and 142.  Show your brush collection! Share any cleaning and storage tips and let us know which ones are your favorites.      
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HALL OF FAMER Mochapj / HALL OF FAMER HALL OF FAMER / replied
@Cahlee My saibikoho arrived today, so I've put together my photos of all the new brushes I've gotten lately.   First impressions are it is by far the softest thing I... see post
How to merge accounts
Hi there, I have 2 Beauty Insider accounts and would like to merge the points into one single account. Is it possible to do it online? Thanks in advance.
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi WinC,   I can combine your accounts for you, I'll send you a PM now. see post
Connecting VIB card to online account
Hi i need help connecting the two, can't seem to figure it out. Thanks
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Jfeng,   I'll send you a PM to help you out with this! see post
my mother is no longer going to use her beauty insider points is it possible to transfer those points to my account?
my mother is no longer going to use her beauty insider points is it possible to transfer those points to my account?
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi NikkiJimenez, Please have your mother give us a call at 1-877-SEPHORA to confirm and a Beauty Advisor can transfer the points to your account. :) see post
Beauty Insider Points
My recent purchases from sephora in store are not showing up on my account online, how can I get them to show and have my points added?
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi izzybaxa,   I'm sorry about that! I'll send you a private message so I can help.   Always, Danee see post
Too Faced Sweet Peach
y'all. I am SO excited for this palette! But I can't seem to find confirmation as to whether or not it is coming to sephora, or will just be released through the too faced website ($10 more in Canada..($69)).   Any ideas?   Release date is March 17th on the Too Faced website. Should I hold out hope that it will make its way to Sephora at some point in the future?
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HALL OF FAMER tessie84 / HALL OF FAMER HALL OF FAMER / replied
I actually got something like that a week or two ago, although I had thought that I cancelled that notification (as I already bought the palette). It was the same thing ... see post
Help
For some reason on my account my beauty insider card says I only have 44 points.. But I have a VIB card with around 900 points on it... Why isn't it syncing to my online account like it should? And if I can fix it, How?
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi WolfHaley,   In reviewing your account, it looks like you recently spoke with one of our Call Center representatives who has resolved the issue for you :) If you ... see post
VIB Status not updated
I've spent over $350 this yearn(before taxes) but my status hasn't updated to VIB yet. I've waited for a while as well, thinking it would automatically be updated but no chance. Who can help?
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi ecemelisa,   I'm sending you a PM to provide you with more information!   Always, Danee see post
Highlighters
Hi. Im VERY into makeup and want a really nice highlighter. I have a becca pressed highlighter but i want something that shines more. But cheap. Any ideas? Thanks! Id love to hear back.
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BEAUTY PRO AbbySee / BEAUTY PRO BEAUTY PRO / replied
Wet n Wild megaglo highlighters or Sephora (brand) Microsmooth Luminizer in 'Stardust' are my favorite cheap highlighters. They have high shine but don't last that long ... see post
BI Points Tacking
Hi there, I recently made a purchase at the Sephora store near my house and the cashier notified me that I had a few hundred points on my Beauty Insider card. However, when I sign into my BI account on Sephora.com it states that my last purchase was from 2014 and that I only have a handful of points. How do I link my BI card to my online account here to track my points? Thanks
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi BouncyLocks, I see your card is not attached to your online account. I will send you a message to help. see post
Change my birthday on Sephora
Hello all. I would like to know if there is a way to change my birthday on the website. I randomly entered it and now I would like to change it to my real birthday (15th July).
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SPECIAL GUEST ShivaniM / SPECIAL GUEST SPECIAL GUEST / replied
Thank you so much. see post
beauty insider
How do I link my beauty insider card to my online account so I can view orders, points etc.?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi carly865,   I can link your accounts together for you! I'll send you a PM to assist with this. see post
Didn't receive my beauty insider points
Hello I made a purchased two weeks ago and haven't received my points. I still have the receipt, can anyone help me? Thank you!
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi shinyunicorn,   I'll send you a PM to help you out with this! see post
I made a recent purchase at sephora and my points were not added
I'm having the same issue as a couple others! I made an in-store purchase and my points aren't showing up.. is there anyway to get them? I have my receipt and my account was made a while back. please help! thanks so much!!
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BEAUTY BRAINIAC brittany1308 / BEAUTY BRAINIAC BEAUTY BRAINIAC / replied
thank you!! see post
Change birthday date!
Can a beauty advisor pleaseeee change my birthday date for me? It says may 18th instead of september 20th!
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi Nishy10,   I just updated your birthday to September 20th for you :)   Always, Danee see post
How can I attach my beauty insider card to my online account?
Can you show me how to attach my beauty insider card to my online account so that I can view my points and birthday gift options?
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi abarham0714,   I have sent you a private message to assist you with this :) Please check your inbox when you get a chance!   Always, Danee see post
Missing points from previous purchase on my Beauty Insider account?
I've had a similar problem previously with my beauty insider account and points card not being connected but had it fixed after posting about it on this forum. So far I have made 3 separate purchases at Sephora using my beauty insider card. The points of my first and third purchase have shown up on my account, however, the points from my second purchase that I made nearly a month ago have yet to show up on my account. Can someone help me with this? 
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi angelicacynthia,   I can look into this for you! I'm sending you a PM now.   Always, Danee see post
I need help connecting my Beauty Insider card to my online account..
I see this is a common issue... I'm guessing in my case my email address was put in incorrectly in store (a common issue with mine... dang you complicated last name) and so it didn't link up? I was just in yesterday so I know I have points that should be showing up... Thanks
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi CNiss,   I can assist you with this :) I'll send you a PM now.   Always, Danee see post
can't place order on line
First time place order on line with correct billing address, account.  it always say " We're sorry but we are unable to process your order with the information provided. Please verify your billing information and try again. For assistance please contact Customer Service at 1-877-SEPHORA."    so dispointed 
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Frodo22 / FRESH FACE / replied
Hello Mali,   I'm also having the same issue as ppcat9984. I've never had any problem with ordering online before. Can you please help me? Thank you.     see post
4 Sephora Perks All Insiders Should Know About
Okay, these are amazing to keep in your back pocket. If you don't already about the full makeover, beauty concierge perks, and more — now you do
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SPECIAL GUEST carsoonii / SPECIAL GUEST SPECIAL GUEST / replied
Whoops! Here you go!     I'm sure many of the longtime Sephora lovers will know these, but I'm new to the VIP Rouge experience so keeping in the back pocket.    ... see post
Order was not added to my Beauty Insider
Hi, I made a purchase at the Sephora store earlier this week, but the salesperson forgot to ask me for my Beauty Insider information so the order was not included in my account, nor were the points added.  Please help!
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keelybt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi X4x3x2x1x, Sorry to hear that! I will send you a message to help. see post