VIB not updating

[Anonymous]

Hello! Today i was in-store and received my VIB card. I was looking at my online account but it has not updated with my new point balance and status. I don't understand what the problem is or how to fix it. PLEASE HELP!!!!

[JaneanBT]

Hi @Anonymous,

I will send you a private message so that I can look into this for you. Please check your messages shortly. Thank you. 

Best Wishes,

Janean

[TrysBeautyItems]

@Anonymous I answered your other post. It takes a good day for the system to update fully.

[Anonymous]

I was in store today and received my vib card but my online account hasn't updated after 2 hours how can I fix this problem?

[TrysBeautyItems]

If you made VIB today, it takes a day or so to update online.