Tarte unicorn brushes not available for Canadians ? Why?

Hi there , 

 

can someone explain to me why th Tarte magic wands set wasn't available for Canadians to buy off of the app ?

 

Its things like this and the website still being bunk that are starting to detour me away from Sephora and shop direct with the brand. 

 

I'm really upset about this because if I would have known you guys wouldn't be allowing Canadians a chance at these brushes I would have bought from the brands site. 

Re: Tarte unicorn brushes not available for Canadians ? Why?

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I got my brushes today and wow! They are gorgeous !

Re: Tarte unicorn brushes not available for Canadians ? Why?

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Thank you everyone ! I forgot to post the other day that I was able to get these magical brushes!

Re: Tarte unicorn brushes not available for Canadians ? Why?

Hi there,

 

It says on Sephora's Instagram that the new Tarte collection will be available on the Sephora website tomorrow, March 18 at 9:01 PST. Does that also apply to the Sephora Canadian website? 

 

Thanks

Re: Tarte unicorn brushes not available for Canadians ? Why?

Hi @teenageparasite

 

These will be available on the Canadian site sometime next week! Stay tuned. Smiley Happy

 

Best,

Mali

Re: Tarte unicorn brushes not available for Canadians ? Why?

@MaliBT I also got the email that Asche posted below about the new Tarte items, even though I'm in Canada. Looks like it was sent out to a number of us even though the items are not available to us today.

Re: Tarte unicorn brushes not available for Canadians ? Why?

@lachaton,

 

Sorry about that! I'll PM you.

 

Best,

Mali

Re: Tarte unicorn brushes not available for Canadians ? Why?

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@teenageparasite Actually, I believe Canadians can buy it off the app today (March 17). This e-mail was sent to me yesterday and I'm in Canada.

Try texting that number. Smiley Happy

Re: Tarte unicorn brushes not available for Canadians ? Why?

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@Asche

 

I'll check on your email subscription and I'll send you a PM. 

 

Best,

Mali

 

 

Re: Tarte unicorn brushes not available for Canadians ? Why?

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I got that email too Smiley Sad   . I put it one my favourites and it says cannot be shipped to Canada . That number is to download the app but thank you .

Re: Tarte unicorn brushes not available for Canadians ? Why?

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@teenageparasite I just saw a post on instagram saying that Sephora has said this will launch for Canadians tomorrow morning. Hopefully that's true. Very disappointing it isn't happening today though. Smiley Sad

Re: Tarte unicorn brushes not available for Canadians ? Why?

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P.S. It may not also be up yet, try later today. Sephora doesn't 'open' until 9am PST (noon, EST). 

Re: Tarte unicorn brushes not available for Canadians ? Why?

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Hi @Asche + @teenageparasite,

 

Sorry for any confusion! This release on the app was US only. These items will be available on the Canadian site next week!

 

Best,

Mali

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