How do I redeem my points?

[Anonymous]

This past Tuesday, I went to a Sephora to buy a foundation that I had previously got a sample of. When I went to buy it, they were sold out in my shade, and so was everywhere else close by. The lady working ordered it for me, but didn't ask me for my beauty insider card or email. Now that the foundation has came in the mail, I figured I could scan my reciept or the barcode on the actual product, but that is not the case. I read to call costumer service but I don't have the time to sit on the phone and be put on hold. How can I redeem my points on this product? Thank you in advance.

[MaliBT]

Hi @Anonymous,

I can help with this! I'll send you a private message. 

Best,

Mali

[lylysa]

Thanks for checking in, MaliBT! 😄

[lylysa]

Hi, Connerlindsay!

Hold times can vary so if you do call in and feel you can't wait longer you can always try back at a later date or time. You can also message one of the Moderators here in Beauty Talk (they gave "BT" at the end of their names, like @KatieBT or @MariekeBT) to assist.

You can also email the Sephora CS team as well.

http://www.sephora.com/customer-service