gongju87

Did Sephora increase the amount you need to spend to get to Rouge?

Not that I am aiming for Rouge since I can't really see any difference between Roughe and VIB...BUT I noticed I am further from Rouge today than I was yesterday.

 

Anyone else notice?

MakeupJunkie666

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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Same happened to me. I am supposed to be $43 away but now it says I am $275 away. I've called and they said they will review my account and fix any errors in 24-48 hours.

fabulexto

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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Having the same problem! I'm extra curious because I THINK I may have reached rouge. Ordered my package more than 24h ago but it hasn't shipped yet.

gongju87

Re: Did Sephora increase the amount you need to spend to get to Rouge?

my orders from yesterday (4 in total) havent shipped yet, so once I get the shipping notice I will let you ladies know if the rouge amount goes back to normal :smileyhappy:

marydiva

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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Don't worry. :smileyhappy: Sephora fixed it for me! I'm sure they'll do the same for you. My dollar amount to get to Rouge is now correct. Just breathe. Wait for your orders to actually ship. That's when mine was corrected. 

ahbunny

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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Did you have to contact Sephora to fix this ? I got email notifications that my order has shipped, but the $ needed to get to Rogue still hasn't changed a penny at all :smileysad:

marydiva

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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No I didn't contact them. I recommend calling the VIB hotline! 

I know other BT members have contacted VIB/VIB Rouge with the same problem and they were told to give the glitch 24-48 hours to correct itself. 

connieconcon

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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me too.

gongju87

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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me too, I went from just over $100 needed to just over $400 lol! YIKES!

ahbunny

Re: Did Sephora increase the amount you need to spend to get to Rouge?

I hope Sephora fixes this issue soon. I'm trying to calculate how much more I need to get to Rogue level.

Mystiques

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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Yes I went from having to spend 192 dollars to 272 dollars.

violalea

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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No its still $1000. No worries.

KrispiKreme

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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I thought I was going crazy. It says that I have to spend $732 more to hit Rouge but just a few days ago it was hundreds of dollars lower.

IttyxBittyxMe

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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No, I don't believe so. The time I should have hit Rogue, or I was about 30 points away, my balance went all weird. It took a few days, but the problem corrected itself with no problems. 

gongju87

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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I have total faith that the mods will help us out!!! (please please please!)

unblownkisses

Re: Did Sephora increase the amount you need to spend to get to Rouge?

Same problem... just throwing my name in the pool. Shame too cause I really wanted to hit rouge this week!

ahbunny

Re: Did Sephora increase the amount you need to spend to get to Rouge?

I noticed the same thing too. The limit to reach VIB Rogue for me went up 100+ points overnight!

amynadinexo

Re: Did Sephora increase the amount you need to spend to get to Rouge?

ill be so upset if they dont fix this asap! :smileysad:

gongju87

Re: Did Sephora increase the amount you need to spend to get to Rouge?

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fingers crossed it gets fixed. The difference for me was it went up a 100-200 points!

4nnmarie

Re: Did Sephora increase the amount you need to spend to get to Rouge?

The amount I need to get to rouge went up by $100 after I made my purchase today. Last time I looked it went down but is still off by about $170 :/ Hopefully everyone's accounts are fixed soon!

connieconcon

Re: Did Sephora increase the amount you need to spend to get to Rouge?

I noticed this too. It went from something like $2 to around $300 between yesterday and today.  I'm glad I'm not the only one.  Hope they can get the problem fixed!

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    • connieconcon
    • kenny
    • marydiva
    • lyravega
    • Mystiques
    • unblownkisses
    • fabulexto
    • ahbunny
    • amynadinexo
    • violalea
    • KrispiKreme
    • IttyxBittyxMe
    • gongju87
    • MakeupJunkie666
    • 4nnmarie
    • Aaliaa