danielafloral

Beauty Insider Points

I've made two purchases in the past at a Sephora store inside JCP with a Beauty Insider Card and I placed an order today online from Sephora, only my points from the online purchase are showing. Is there a way to make sure my card is connected? I've spent about $70 in store and would like to get those points 

mafan

Re: Beauty Insider Points

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Your problem might just be the store, too.  Keep your receipts and send a message if you still don't see things show up after a few days.  (Later, of course, since Janine is sending you a message.)  I have one store that always seems to be a problem for me.  I'm amazed that what I bought there last weekend actually showed up this time!

janinebt

Re: Beauty Insider Points

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Hi danielafloral,

 

It can typically take 3-5 business days for the points to get added to one's account after a purchase has been made. I'll send you a private message to discuss this with you in further detail.

Whimsically yours,
Janine
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