amynadinexo

Anyone else not getting sephora emails?

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I haven't received an email from sephora in over a month other than customer service emails letting me know about the products i've been waiting to come back in stock being discontinued :/

Cantonadiangirl

Re: Anyone else not getting sephora emails?

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I have also not being receiving my Sephora emails. Thank you.

Cheer14

Re: Anyone else not getting sephora emails?

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I was just wondering the other day why I never get emails from them even though I have an account.

dianabt

Re: Anyone else not getting sephora emails?

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Hi Cheer14,

 

Please make sure you have "sephora@shop.sephora.com" to your address book and we'll go ahead and refresh your email subscription settings. :smileyhappy: Thanks for notifying us!

Luv&Lipgloss, Diana
amynadinexo

Re: Anyone else not getting sephora emails?

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still not receiving emails :smileysad: 

melissabt

Re: Anyone else not getting sephora emails?

@Amyandinexo- Oh no! I'll message you to help.

<3 Melissa
CzaCee

Re: Anyone else not getting sephora emails?

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omg. me too. i'm not receiving any sephora emails! :smileysad:

miabt

Re: Anyone else not getting sephora emails?

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@CzaCee - I recall taking a look at your account recently.  If you are still not receiving emails, please give us a call at 1-877-SEPHORA and we can check with our marketing department on your subscription.  Thanks!

miabt

Re: Anyone else not getting sephora emails?

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Hi amynadinexo,

 

I'm so sorry you haven't been receiving the Sephora emails!  I'd be happy to check on your subscription for you :smileyhappy:  I will send you a message shortly.

 

xo, Mia

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  • 8 replies
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    • dianabt
    • melissabt
    • miabt
    • amynadinexo
    • CzaCee
    • Cantonadiangirl
    • Cheer14