2016 HOLIDAY REWARD CARD - BI, VIB & ROUGE

[sephoraadmin2]

Uh-oh! It has come to our attention that Reward Cards were mistakenly coded for deactivation at midnight eastern time instead of pacific time for all Beauty Insiders.  We have worked to fix this as quickly as possible by creating an additional window of time tomorrow (Thursday, December 15th) for any Beauty Insider, VIB or Rouge who haven't had a chance to redeem their Reward Card to do so – from 6am EST (3 am PST) until 11:59 pm EST (8:59 pm PST). As you're our valued clients, we sincerely apologize for this inconvenience. Should you have any issues or questions, please contact Sephora Client Service at 1-877-SEPHORA or via email at customerservice@sephora.com (customer service hours 8am - 12am EST/5am - 9pm PST)  

What is the Beauty Insider Reward Card?

The Beauty Insider Reward Card Offer is a holiday promotion offering Beauty Insiders a reward card for $15 off of any merchandise purchase of $50 or more, Very Important Beauty Insiders (VIBs) $20 off of any purchase of $50 or more, and VIB Rouge clients $25 off of any purchase of $50 or more. Beauty Insiders can use their reward card from 12/2 - 12/13 and VIB and Rouge clients can use theirs from 12/2 - 12/14.

How do I get my offer if I’m a Beauty Insider but haven’t received my 2016 Holiday Reward Card yet?

The holiday reward cards will start being emailed to Beauty Insiders, VIBs, and Rouge clients on December 2nd. If you have not received your reward card by December 3rd, please check your email's spam folder to see if it was filtered there. You can also call us at 1-877-737-4672 to verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.

How do I enter my reward card on Sephora.com?

• Login in to your account at Sephora.com.
• Once you finish shopping, click on Checkout.
• From the Checkout page, enter your Gift Card number and PIN in the "Use Gift Card, eGift Card or Reward Card" field and click on “Apply.”
• Hit the “Continue" button in the lower right hand corner of the Payment area. You will see the Gift Card amount deducted from your total order on the right hand side of the page. 

Can I add my reward card to my Passbook?

Yes, you have the option to add your reward card to your Passbook on your mobile device from your reward card email. You must be opted into our emails to receive your reward card email.

When do the reward cards expire?

The BI $15 off reward card is good on all merchandise purchases from December 2 – December 13. The VIB $20 / VIB Rouge $25 reward card is good from December 2 – December 14. VIBs / Rouge get one extra day to shop.

Can I use my Beauty Insider Reward Card Offer online and in stores?

Yes, the holiday Reward card can be redeemed one time either online or in store. 

Can you combine my Beauty Insider reward card with my regular Gift Card?

No, the cards cannot be merged. 

Can I use more than one Beauty Insider reward card?

No, the cards cannot be combined. 

Can I split up my Reward Card into two transactions?

No, the entire reward card value must be consumed in one transaction.

Can I use my Reward Card more than once?

No, the holiday promotional reward card is a one-time-use-only reward card valid for one shopping transaction at any U.S. and Canadian Sephora store, online, or Sephora Inside JCP only.

Can I combine my Reward Card with another promotional discount?

No, the holiday reward card may not be combined with any other promotional discounts.

Is there a minimum spend with the Beauty Insider Reward Card Offer?

Yes, the reward card can only be redeemed with a merchandise purchase $50 or higher.

Will I get Beauty Insider points with items I purchase with my promotional Beauty Insider Reward Card?

Yes, Beauty Insider points will be accrued with the merchandise purchase made with the holiday promotional reward card.

Is the Beauty Insider Reward Card Offer available in Sephora inside JCPenney?

Yes, the Reward card may be redeemed at Sephora Inside JCPenney locations.

Will my Beauty Insider Reward Card Offer work in Canada?         

Yes! The reward card may be redeemed in Canada, online using the unique promotion code or in stores when you present your email at checkout.

How do I enter my reward card at Canadian checkout?

• Login in to your account at Sephora.ca.
• Once you finish shopping, click on Checkout.
• From the Checkout page, enter your unique promotion code number in the Promotion Code area.
• Click the “Apply” button.
• You will see the Gift Card amount deducted from your total order on the right hand side of the page.

Can I sign up for Beauty Insider now and get a Reward Card?

To qualify for the 2016 holiday promotional reward card, you must have been opted-in to our Beauty Insider program by November 29, 2016.

Join Beauty Insider> https://www.sephora.com/profile/beautyInsider/

I just became a VIB / VIB Rouge, can I get the $20 / 25 Reward Card instead of the $15 / 20?

Yes, please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.

I am already a VIB / VIB Rouge and I received the $15 BI Reward Card, what should I do?

Please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.  

 If I used my card gift and return the product, will I receive a refund for the amount of the Reward Card? 

No, you will receive a credit for the amount of the purchase minus the reward card.

[weeeeweeeeeee]

I haven't gotten my reward card from Sephora and I called only for the rep. to tell me that I am not subscribed to Sephora emails and that I have a secondary account with Sephora. Any advice guys? Mods? 

[jesscheems]

Did you ask to speak to a manager/supervisor? @weeeeweeeeeee

[weeeeweeeeeee]

I did, the rep on the phone said they were all in a meeting, there aren't any on the floor. 

[kiml50]

I have a 20% ulta coupon too if anyone wants to trade for a $20 or $25 Sephora reward. Thank you! 🙂

[shirleylin88]

I also have an Ulta 20% code I would trade for for a $20 or $25 GC. let me know if anyone has one available, would love to get christmas shopping done 🙂

[Anonymous]

Hi everyone! If anybody has a $15, $20 or $25 of $50 Sephora code that they don't want to use, feel free to pm me! Many thanks in advance!!

[slowlikehoney]

Hello! If anyone has a code that they aren't going to use, please PM me! It would be much appreciated. Thanks.

[SimG]

nvm I still have the code! if you are CANADIAN and a VIB (not rouge) message me for a reward card code! 

[teenageparasite]

I just pm'd you

[teenageparasite]

If anyone wants to trade a $20,$25 code I can give you a special code for Urbandecay Canada for 15% off of any order and it's not a one time use . Pm me 

[sabrinas]

Well, figured I'd try this out.  I have an Ulta 20% off coupon I'm willing to trade with anyone who doesn't want to use their Sephora gc.  There's much more I want from Sephora than Ulta!

[teenageparasite]

If anyone has a code they're not going to use I'll take it ! Pm me .,

[SimG]

For my Canadian VIBs, I have a code I won't be using (they sent me the wrong one) so if you want it, message me! 

[sabrinas]

Not Canadian, but just sent a pm! @SimG

[AmdSeph]

It won;t work if you are not Canadian

[sabrinas]

Are you sure?? I saw people talking about it on Reddit! @AmdSeph Unless I was reading something wrong

[Insomniacmuffin]

I tested it with someone, Canadian codes show up error for US customers.

[sabrinas]

@Insomniacmuffin Ahhh gosh diddly, that's too bad! 

[Insomniacmuffin]

@sabrinas it might work in the reverse, perhaps what you read was a US code being given to a Canadian customer? weirder things have happened around here.

on another note.. PSA:

Don't let codes go to waste! Share them with your fellow BT'ers!!!

*not for myself, I'm good and tapped out $$*

[AmdSeph]

I will take it.

*burn money burn*

[EmpressAmerie]

Any Canadian Rouge members not using their holiday reward card?? If not could you please PM me your BI # and PIN #? Pretty please and thank you?