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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Uh-oh! It has come to our attention that Reward Cards were mistakenly coded for deactivation at midnight eastern time instead of pacific time for all Beauty Insiders. We have worked to fix this as quickly as possible by creating an additional window of time tomorrow (Thursday, December 15th) for any Beauty Insider, VIB or Rouge who haven't had a chance to redeem their Reward Card to do so – from 6am EST (3 am PST) until 11:59 pm EST (8:59 pm PST). As you're our valued clients, we sincerely apologize for this inconvenience. Should you have any issues or questions, please contact Sephora Client Service at 1-877-SEPHORA or via email at customerservice@sephora.com (customer service hours 8am - 12am EST/5am - 9pm PST)
What is the Beauty Insider Reward Card?
The Beauty Insider Reward Card Offer is a holiday promotion offering Beauty Insiders a reward card for $15 off of any merchandise purchase of $50 or more, Very Important Beauty Insiders (VIBs) $20 off of any purchase of $50 or more, and VIB Rouge clients $25 off of any purchase of $50 or more. Beauty Insiders can use their reward card from 12/2 - 12/13 and VIB and Rouge clients can use theirs from 12/2 - 12/14.
How do I get my offer if I’m a Beauty Insider but haven’t received my 2016 Holiday Reward Card yet?
The holiday reward cards will start being emailed to Beauty Insiders, VIBs, and Rouge clients on December 2nd. If you have not received your reward card by December 3rd, please check your email's spam folder to see if it was filtered there. You can also call us at 1-877-737-4672 to verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.
How do I enter my reward card on Sephora.com?
Can I add my reward card to my Passbook?
Yes, you have the option to add your reward card to your Passbook on your mobile device from your reward card email. You must be opted into our emails to receive your reward card email.
When do the reward cards expire?
The BI $15 off reward card is good on all merchandise purchases from December 2 – December 13. The VIB $20 / VIB Rouge $25 reward card is good from December 2 – December 14. VIBs / Rouge get one extra day to shop.
Can I use my Beauty Insider Reward Card Offer online and in stores?
Yes, the holiday Reward card can be redeemed one time either online or in store.
Can you combine my Beauty Insider reward card with my regular Gift Card?
No, the cards cannot be merged.
Can I use more than one Beauty Insider reward card?
No, the cards cannot be combined.
Can I split up my Reward Card into two transactions?
No, the entire reward card value must be consumed in one transaction.
Can I use my Reward Card more than once?
No, the holiday promotional reward card is a one-time-use-only reward card valid for one shopping transaction at any U.S. and Canadian Sephora store, online, or Sephora Inside JCP only.
Can I combine my Reward Card with another promotional discount?
No, the holiday reward card may not be combined with any other promotional discounts.
Is there a minimum spend with the Beauty Insider Reward Card Offer?
Yes, the reward card can only be redeemed with a merchandise purchase $50 or higher.
Will I get Beauty Insider points with items I purchase with my promotional Beauty Insider Reward Card?
Yes, Beauty Insider points will be accrued with the merchandise purchase made with the holiday promotional reward card.
Is the Beauty Insider Reward Card Offer available in Sephora inside JCPenney?
Yes, the Reward card may be redeemed at Sephora Inside JCPenney locations.
Will my Beauty Insider Reward Card Offer work in Canada?
Yes! The reward card may be redeemed in Canada, online using the unique promotion code or in stores when you present your email at checkout.
How do I enter my reward card at Canadian checkout?
Can I sign up for Beauty Insider now and get a Reward Card?
To qualify for the 2016 holiday promotional reward card, you must have been opted-in to our Beauty Insider program by November 29, 2016.
Join Beauty Insider> https://www.sephora.com/profile/beautyInsider/
I just became a VIB / VIB Rouge, can I get the $20 / 25 Reward Card instead of the $15 / 20?
Yes, please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.
I am already a VIB / VIB Rouge and I received the $15 BI Reward Card, what should I do?
Please call us at 1-877-737-4672 so a representative can verify your account status. Representatives are available to assist you from 6am to 9pm PST Monday-Friday and 8am to 7pm PST Saturday and Sunday.
If I used my card gift and return the product, will I receive a refund for the amount of the Reward Card?
No, you will receive a credit for the amount of the purchase minus the reward card.
@AnneMCC I've always handed them my phone with the JCP barcode zoomed in on and never had any issues.
Nope! I used my cousin's card (she's is just a BI and she wanted no. min shipping) and it worked. I don't think VIB or BI can use ROUGE rewards though like you need to higher or equal status.
Quick question: So the email sent, has three possible opportunies for discount?
1.Sephora inside Jcpenny
2. Sephora
3. Sephora online
I just want to clarify, because people are making it seems like it does but I've seen people say it doesn't.
@Anonymous The Sephora and Sephora online code are the same, however the JCP one is different. While it's not supposed to be used multiple times, it will work with either an online or in store Sephora transaction AND Sephora inside JCP.
I know someone who used it in jcpenny with the barcode that's just for there and then used it online and it worked there too.
I don't think so. My friend redeemed hers in store. When she tried to redeem it online, it said the balance is $0.
I'm confused too and am wondering how people are getting codes from others and using them.
Can someone clarify how we can use these? And if you can use another persons code?
@AnneMCC they're not account specific if used online. See above for my comment about multiple use.
Does anyone have a reward code they are not going to use? If, so send it this way lol. I have 3 daughters, who are just starting to get into makeup
If anyone has a card they won't be using I'd love to have it ! Pm me
I have a Rouge code that I won't be using.
Reward card:6134871962256914
Pin: 85381536
@Anonymous Thank you so much!<3
You're welcome
Realized there was a staple item I'm low on, looking for a reward card if someone isn't going to use theirs.
If you decide not to redeem your VIB code this year, I would be happy to use it! I decluttered my inbox this year and unsubscribed to Sephora emails, so the customer service reps are saying I can only place the order on the phone 😞
I have a $15 Reward card that is up for grabs.
The code has now been given away.
claimed 🙂 thank you!
I have a Rouge code I won't be using!
@Insomniacmuffinwere you not looking for code?
Someone was quicker 😄