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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Seriously. Where's the video???? Please post a link or send one out via email. So disappointed.
and fix the play date RSVP link !!!
Umm..am I missing the sneak peek video somewhere?? I get the email each month but no video link to be found..
Sephora, next time don't send me an email saying that it is a sneak peek when it is really the same old s*** we've been seeing for almost a month. Get your duck in a row. Your IT department seem to need updating along with July's box.
Sorry! We have reported that issue. The Play! boxes should be shipping out next week, so please stay tuned.
My thoughts exactly. I'm thinking of cancelling and I have not even received one box yet......very disapointed
For real! Sneak peek to me means I can view the items that will be in my box. I could careless about a music play list!
Drinking some fresh squeezed lemonaid on ice. As I patiently wait for a real sneek preview. Do they ever show you what you are getting before you receive it in the mail?
Bronzer, dewy skin, and a nude gloss 😉
So far I am in love with the Sephora Play boxes. All I can complain about is that the Play dates aren't announced earlier and that I received an e-mail saying the sneak preview video was posted and it is not. I can say that Sephora's customer service is awesome. I was missing the Bareminerals item last month and they refunded the box. I went to the play date and was able to try the item anyway (it wasn't for me). And I do wish they included more tools like they use 2. But aside from that i'll never give up my subscription.
I only see complaints about this program and I'm in agreement. I was billed for this service back on the 1st and still don't know what I'm to receive for my payment. I'm sure this violates some kind of consumer protection law. Doesn't matter if it's only ten bucks. Get it together, Sephora!!
I've been subscribing since the first box. They bill you earlier in the month (it used to be the 8th but now it's between the 1st and the 4th) but they don't ship the boxes out until the third week of the month.
May I suggest, Hydrating facial spray like Amore pacific, Lip balm like Bite Beauty Agave Lip Mask, Perfume by Givenchy Dahlia Divin, Facial Sunscreen like Algenist with Microalgae and Body Sunscreen like Coola (Mango), or waterproof eye liner or mascara. OF COURSE in SAMPLE SIZE.
Watching my kids play in the pool, relaxing in my chair and enjoying a ice cold drink!♡
put some good brands with good amount in the box please. The best I got was Becca Backlight Priming Filter after 4 months.
Tinted moisturizer, lip scrub and a cocktail 🙂
Sounds good to me! 🙂
salt spray, nude lip, a lot of bronzer
Hair up in fun ponytail or messy bun, sheer BB cream with high SPF, highlighter and a bold lip color make me feel great while having fun in the sun. Drink lots of water to keep that skin glowing.
You people are just unbelievable. You get offended by everything.
I'm originally from Germany and we don't have a Sephora there. Most of the products that are already " out " here are not even on the German market.
I was very excited when I got off from the waiting list. And I'm still excited for the box.
We have beauty boxes in Germany and you don't know what you get until you have your box.
So so stop complaining and be happy or just stop getting the box and make space for somebody who wants it.
Somebody who really loves beauty, is happy with whatever he gets for only 10$!!!
Have a nice day
No offense, but you are being just as negative by complaining about the complainers. 🙂 On a true community forum, everyone should feel free to express their thoughts, as long as they aren't intentionally disrespectful or hurtful. Most of the comments I've read are people just feeling a little disappointed.
I've been a subscriber since Sept, and I have no real complaints, but I understand how the new subscribers who have been on the waitlist for months and months are disappointed to not see a sneak peek video, after they received Sephora's email that mentioned a sneak peek video was available. Mistakes happen, and hopefully Sephora won't repeat the email without a sneak peek next month.