Having a SA argue with you?
Having a SA argue with you?[ Edited ]
Does this ever happen to anyone? Okay wait, let me rephrase because that's probably happened to almost everyone here... does anyone have any stories to share when a SA disagrees with you or points out that you're basically, well..wrong about a product?
I have a few stories. One time at MAC, I wanted to exchange MAC Brave because it didn't look as great as it did when I tried it out in the store. I told the SA that I didn't like the color because it made my lips look washed out and had a pearly/frosty look to it. " Here's how our conversation went:
Me: I wanted to exchange a lipstick. When I tried it out at home, it looked different and kinda washed me out. Also, there's a bit of a pearly appearance which probably was the cause of making me washed out
SA: Oh no, this has no pearl finish, (swatches on her hand) See, none at all. It looks fine on you.
Me: ........well when I checked the MAC website, the description of the lipstick states "pink-beige with white pearl"
SA: I don't know, but I definitely do not see a white pearl here. (swatches again) I don't see anything at all. It's probably because this is a Satin lipstick.
Me: A satin finish just makes it semi-matte though, it's pearly.. the color itself states that there's white pearl..
SA: No, it's the satin finish. That makes it pearly. There's no white pearl in the actual lipstick.
Me: .........I just want to exchange this lipstick for MLBB color.
I ended up getting MAC Cosmo. Ugh, that lady was annoying. Tried to sell me some lipliner too.
Another one was in Sephora, when I went back to exchange my MUFE Mat Velvet + because it oxidized on me, so I wanted a lighter shade. I had 45, and wanted to get 35. The lady kept stating that the foundation is oil-free, therefore it does not oxidize, this does not happen, it's "basically impossible." She also kept interrupting me with "No's" when I was saying that I noticed the foundation got darker, and I missed a spot by my outer cheek, near the ear, so I was able to tell that, whoa, my foundation got darker. She also said that I probably got lighter over time after I told her that I just bought the foundation a few days ago. I just wanted to be like, LISTEN B---- and bring out my sassy side LOL
Anyone have any frustrating encounters? Haha