Beauty Pet Peeves 2

[veronika23]

The other thread was getting too long and difficult to load! 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

[khaleesi]

I wish Sephora had a system for knowing who wants assistance and who wants left on their own, you know? Because for every 100 people that walk in, 50 are going to want questions answered... and 50 are going to be like "just let me swatch in peace, please (I'm in the latter group...)." Like in restaurants where you flip the sign when you want the waitstaff to come to your table, lol. "Hey, I'm ready for help!" "Noooope, still just browsing." Pushy salespeople almost always have me ready to leave... and, yeah, I'll just buy whatever to get them to leave me alone so I can go. 😞

[DiVWA]

I've had similar things happen to me before with sales people. Don't beat yourself up about it; just return the Dior concealer and move on. He likely caught you off guard as we don't expect to have to defend how we look or what we're interested in when we're shopping.

I'd ignore what he said about your nose too. This is all relative to me to some degree; I mean, it's normal to me to have some color variation on people's faces--if they don't, then they are either covered with makeup or are uncommonly blessed. It's tacky of him to have used such a rude comment in a clumsy attempt to convince you to buy his product.

He should also have openly identified himself as being a Dior rep. I agree with you that these reps should be easily identifiable by both brand and individual's name.

[angel7594]

Today was frustrating. I went to Sephora to shop, only to find that 6 things I was looking for were not in stock. Also, the YSL display was really looking neglected, so I asked an SA what was going on. I was told YSL is not going to be carried at my store anymore! 😞 Sephora was the only store in my area that has YSL. I left without purchasing a thing today. This combined with all of the annoying website problems has me feeling disappointed. I consoled myself by visiting the Chanel and MAC counters at Nordstrom.

[Samtian]

I'm sorry 😞 my store is updating, and we got some Sunday Riley stuff! Mine is just a very little SIJCP though. 

[Mcakes]

Oh no! Hugs to you @angel7594 ❤ I actually went into my SiJCP today and also walked out with nothing. The store was a wreck. Nothing was in stock. I couldn't even enjoy looking at anything because of how messy it was lol. Walked right out. 

It is a good way to feel better @Asche 😄 I should have tried that but I couldn't get out of there fast enough 😛 

[lysbainch]

I really feel like a lot of the stores need a deep cleaning. Sorry, but if the display looks gross then I am not excited about trying products. Everything is usually grubby. A good monthly oe even quarterly deep cleaning would do the stores a ton of good.

[Asche]

@Mcakes I feel that way about the Sephora at the Eaton's Centre in Toronto. It always looks like a tornado has gone through it and everything you're looking for is always OOS.

I have never hopped over to MAC for a consolation lipstick though. I am definitely doing that next time! 😄

[Asche]

That is a bummer! But I must say, I love the way you console yourself. 😄

[angel7594]

@Asche, A Chanel gloss and MAC lipstick definitely made the day a little brighter! 😄

[AMK721]

I typically get great service at my local Sephora store, but that wasn't the case yesterday when I decided to go and pick up a couple of things and get the Selfie Light promo.  I was happy to see several products that I wanted to swatch including two Natasha Denona palettes.  I struck up a conversation with a SA that looked like she would rather be anywhere but there.  I mentioned how happy I was to see these palettes in the store and how much prettier the shades were in person than online.  She replied with Yeah, I don't know how people buy makeup online, that's just stupid. - then walked away from me.  So I immediately took the palette out of my shopping bag and put it back on the shelf because I decided I'll be buying it online. 

What's up with the attitude with some of these SA's?  If you don't like dealing with the public, don't work in retail. 

[Tamara76]

@AMK721Wow!  That was pretty rude of her!  Sorry about your experience! 😞

[Mcakes]

I'm sorry you had a bad experience @AMK721 ! I usually get great service at Sephora too. Having worked in retail before there are so many factors to why she may have acted the way she did. None of them reason enough for her to act the way she did-that was inappropriate! She may have just been having a bad day. We've all been there. Some customers are just beyond rude and awful. Even then you still have to put a smile on your face and treat the next guest with respect and enthusiasm. It's a hard and often thankless job.  

[AMK721]

@McakesI'm not upset or mad about it because I understand retail is not always easy (been there, done that). I was just surprised at her comment and the fact that she walked away from me.  I'm in the store frequently and have never seen her before so she may be new or just helping out. 

There are certain cast members that I will seek out because of the service I get with them.  This was an unusual experience at my local store.

[Mcakes]

@AMK721 I agree, that comment and her walking away was unacceptable. It's a good thing that you have good relationships with the other girls that work there! Next time you go in and see her try to get name from one of the girls you know and complete a survey. 

[khaleesi]

Truthfully, I have never gotten good service from a cast member at Sephora. I've been dismissed as a customer repeatedly. I'm 30, but at 5' tall, I still look like I'm 12, so I think that's a huge part of it. It's unfortunate. I've learned to just rely on reviews from beauty bloggers I trust as well as doing my own extensive internet research, and I make most of my purchases online. If I do go into a store, the best I can hope for is to dodge the staff, because if/when I do encounter them... they're always snarky. It sucks.

I love makeup, so I guess for me I'd feel like a giddy kid in a candy store to get to work with makeup all day and be able to interact with people who love makeup too... so I really don't understand the snark! Life is short, be happy!

[AMK721]

Same here @khaleesi I've got a couple decades on you but I'm only 4'11" and I agree that I think my height deters SAs from helping me.  If they work on commission it would be a big mistake to not help me LOL

[Asche]

LOL, buying makeup online is stupid huh? Hmmm, interesting. If that's the case, then why is it every time I've had my foundation matched by a Sephora SA I look like an oompa loompa, but I have no problem finding a correct match when I do it online. 😛

[snoflakefaerie]

I popped in to Sephora yesterday to check out the new Too Faced highlighters, which are pretty but a little too glittery for me, which I could have overlooked if the packaging was a little more sturdy. Anyway, I really thought I was going to grab the rose gold one, so when I decided it wasn't worth it, I checked out the other highlighters at the stand.

I fell in love with the Kevyn Aucoin Neo Limelight one, but as I was checking out the packaging saw that it's made in China. Am I the only one that's really disappointed by that? I feel that if I'm going to spend $60 on a highlighter (or any makeup), I want it to be made in North America or Europe. Am I crazy? I was just really surprised such a high end brand is made in China. So, I went home highlighter-less 😞

[Babypeachist]

Chinese manufacturers can produce whatever quality you need. It's the decision makers in North America to blame. 

Let's say for a product that costs 5 dollars to make in North America, it'll probably cost 3~4 dollars to make the product with the same quality in China. But if companies in North America decide they would only pay a dollar for it, you think it's the Chinese manufacturers' fault? You think companies will accept the goods without inspecting the quality? Becca for example, when customers found out about the poor quality of the JH collection, they blamed the Chinese manufacturer. But come on, do you really think Becca wouldn't know about the poor quality in the first place? Do you really think a big company like Becca doesn't have a sound system for quality? Do you really think if that's what happened, they wouldn't have sued the a*s off the manufacturer?

I apologize if I offended anybody. 

[wheeeee]

Just buy it!!!  You live here.  

Don't start panicking now! Won't be the first or last time you consume Made in China goods.  ;')

[darkiceis]

For several personal reasons, which include recommendations from Doctors as well. I will be trying to avoid purchasing goods made in China.

Dont worry another product will swoop you away soon. Probably even tomorrow because we are beauty junkies 😄