Beauty Pet Peeves 2

The other thread was getting too long and difficult to load! 

 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

Re: Beauty Pet Peeves 2

This new site set up is driving me crazy!

Re: Beauty Pet Peeves 2

I was just now able to log in 😒

Re: Beauty Pet Peeves 2

I'm having issues with the site too. 

Re: Beauty Pet Peeves 2

[ Edited ]

Has anyone else with Flash shipping found it to be kinda...not so flashy lately? I know that the two day countdown starts when the item is actually shipped but lately my shipping is still three days instead of two. I had an order confirm as shipped at 8:30 am on Tuesday Feb. 28. So two-day shipping should give it an arrival of date of today, Thursday, March 2. But instead it's scheduled for tomorrow. 

 

I know it's not the end of the world but I've made some pretty big orders lately and this *is* supposed to be a Rouge perk. I double-checked my account and I'm enrolled in Flash until Jan 1, 2018. 

 

Just gripin'.

Re: Beauty Pet Peeves 2

Ugh...

I ordered 6 eyeshadows from the Sephora collection in the sale section and they are finally here! Hallelujah! The only bummer?

One is completely shattered and now out of stock. (no way of fixing without making a mess.)

I do have some faith that I might get it again as they keep going in & out (another peeve), but with my luck, who knows..

The really irritating part is that it was not packaged properly and I could hear the eyeshadow rattling around the box when I picked it up. It lacked the proper paper cushion and the receipt was without a signature. Smiley Indifferent

 

Sidenote: I'm still disliking this website change. Slow loading time, broken links, the removal of the brands feature!!! Just ugh

Re: Beauty Pet Peeves 2

@EvangelineDamon Ohh nooSmiley Sad I would add it to your loves list to keep an eye on it incase it comes back in stock. 

What shade was it?:/

I've gotten a few boxes in the last week or so that I could hear my shadows rattling around too. I'm thankful for no casualties so far. 

 

I wish you luck on finding it again!

Re: Beauty Pet Peeves 2

Why did Sephora get rid of its "brands" list?There's now a "brands" tab but it only lists a few "featured" brands and "new"brands. There's no list of all the brands any more.  For why Sephora?  Who Ok'd that change?

Re: Beauty Pet Peeves 2

I hope the new site is a "work in progress", the functionality of the site before was nice. I'm all for updating some graphics and the layout, but leaving out giant features seems counter-productive, especially if folks aren't aware of the variety Sephora has to offer and they can't even see a full list of brands. Smiley Sad

Re: Beauty Pet Peeves 2

The brands feature was the one feature I used the most. This is highly irritating 

Re: Beauty Pet Peeves 2

Oh good, I thought it was just me! I always use that list and now (since the search function hasn't been working for me) I have to come up with creative ways to get to the products I want.

 

I just remembered, though, I swear that on the first day of the website change there was a Brands A-Z (or something like that) that you could click on. I mean, I got an error message when I clicked on it, but it was there.

Re: Beauty Pet Peeves 2

That's ridiculous! I used that feature nearly every time I shopped. 

Re: Beauty Pet Peeves 2

I'm not liking this new site. 😤

Re: Beauty Pet Peeves 2

The whole site is driving me nuts! I can't log into BT half the time. Errors galore...Nothing works in Chrome. It half works in Safari. I don't get how they could roll out such a glitchy interface! 

 

Ditto about the brands list! That's the most important list of the whole site...for any site that carries more than one brand!

Re: Beauty Pet Peeves 2

[ Edited ]

To get rid of one of the most useful things for navigating the site ( at least to me )... What? Why? Who? Why?! I am completely confused... And, majorly bleeped off!

 

upload_5044898191402303212.gif

 

Such a great feature it was... Le sigh... RIP, poor brands tab!

 

Who thought that was a good idea, Sephora?! Just bring it back! Or, am I missing something here...? Is the list hidden somewhere else and I can't find it cuz the site is a mess?

Re: Beauty Pet Peeves 2

They need to bring it back, there were so many things I found from other brands. 

 

I try to venture off into brands i'm not familiar with and the brands list was how I did it.  Please Sephora bring it back Smiley Sad 

Re: Beauty Pet Peeves 2

[ Edited ]

Agree!!! That "Brands" tab was my most used link off the homepage. I almost always search by brand instead of by product. Not a big deal of course, since I can just search for the brand using the search box, but annoying since I'm already in the habit of clicking my way to it. Can't teach an old dog new tricks and all that, I guess.

 

Is there nowhere to see a complete brand list now? I used that page less, but it does come in handy every once in awhile. Let me know if anyone finds that somewhere!

 

 

Re: Beauty Pet Peeves 2

I used that feature a lot.  Sigh.  I can't tell if I hate the new layout because I'm résistent to change or if it's actually bad.  It'll be a week or so before i'm sure. 

Re: Beauty Pet Peeves 2

Well, my order from 2/27 wasn't making ANY progress (besides saying "IN PROGRESS"), so I called the Rouge hotline for the first time ever.

 

He couldn't really give me any information but said he would put a request through to the distribution center.

 

An hour later, I get a shipping notification!

 

Happy that it's "moving" now, but I don't know why I had to call to make this happen.. haven't had this issue before at all..

Re: Beauty Pet Peeves 2

You know the new format is a disaster when your customers can't even shop. 


Such new graphics. No able to shop. Much Sephora wow.

 

Re: Beauty Pet Peeves 2

I am so peeved out right now.. More like choked.   I had a package delivery in my mail box - i went to go grab it and there was nothing. I figured it was just late, or something so i continued my walk with my dogs. Anyway, as I'm walking i notice a box from with the colour pop magazine out in the bushes, curious.. i walk towards it and notice it was mine... my information was sprawled everywhere and the contents obviously were missing. I am so upset. How do people do that? Take someone else's things.. how do people even steal? Don't they not have a conscious? or something that tells them no thats wrong. I am so upset, because i would NEVER do that to someone else. .... Smiley Sad This is literally so upsetting because that has never happened to me before ... Smiley Sad anyway.. boo Smiley Sad

Re: Beauty Pet Peeves 2

Omg that is upsetting! I'm sorry that happened to you. People are so terrible. Society is changing so quick. I've heard That people's mailboxes were being broken into. I've had relatives that have had to acquire personal mailboxes. That's depressing!