Hi I just registered for beautyinsider today after it was given to me 2 years ago and I noticed that I did not get points from that day I was given the card. Is that because I opened an account after all this time or because the account is not linked? I also recently made a purchase 4 days ago and was wondering if I can get points for that too? Sorry, not sure how this all works!
This week I went to Sephora. I didn't have my Sephora card and I told the lady this. She told me that I could add the points later, but I have no idea how. Does anyone know if this true, and if so, how? Thanks!
I placed an order yesterday for the VIB $20 off $50. This morning I got an email saying my order was cancelled because they couldn't confirm the payment. I've been using the same card ever since I got a Sephora account, it's never changed. Can someone tell me what happened? And will the card still get charged even though the order was cancelled? This has never happened to me before.
Hello, yesterday I ordered from the website and received the confirmation email, now I logg in my account and the order status is "unsuccesful authorization". I check my email if something happened and there's no email with an explanation of this.
My daughter starting to like make-up and I'm not the type of wearing make up and can't teach her much. I just don't want her to put too much or wrong make up for her face also it could be a nice gift for her birthday. Is it ok to make an appointment with a beauty advisor at Sephora, she is 12. Is is too young, too soon to make an appointment with a beauty advisor for her at sephora? What about the classes? Thanks
I recently reached VIB Rouge status today (both ashamed and proud, lol). But when I made the purchase the sales associate didn't mention anything. Do I have to make another purchase to get my new card and gift? Or can I pick it up in store?
I'm totally in love with the sephora collection strike wild train case, but I think it's too overpriced. That's the reason why I want to wait a little bit until it's on sale. But a part of me is afraid that it'll never be on sale, and when I finally get decided to buy it, it will be out of stock. What do you recommend me? Spoiler (Highlight to read) P.S: Sorry if I made a grammar mistake.
Hey everyone! Does anyone know how to check how much more you have to spend until you reach the next beauty insider level? I feel like I'm pretty close to rouge but I don't know if there's a way to check!
Hi everyone. I was wondering how long a limited edition item is usually sold for? I recently saw the new Fresh Flower Power Kit and I really love it! I think it's a great kit and I want to get it as a gift for my sister since she's been dying to try Fresh. However, her birthday isn't for another two months and I'm afraid they'll stop selling it by then. How long does sephora usually sell limited edition items for? Should I just buy it now to be safe?
I noticed that next to my name and everyone else's there is a title. Mine is Beauty Maven, and others have Beauty Master, Beauty Boss, etc. I have looked everywhere for the explanation to these 'levels', but can't find it. Help? Thanks!
I am not sure if this has been asked before... But would you consider putting up a live chat feature so we can chat with other members that are online at the same time as us? If sephora put this up on the new site would you guys use it?
I have been a VIB for a few months now, but a couple days ago I received a beauty insider card in the mail with 15$ off December 4-15 . Is this another promotion or was I suppose to get the VIB 20$ off? thanks xo, Rachel
Is anyone else confused? Sometimes I see comments by BTers with a "spoiler" box and a drop down arrow. When I click the arrow, there's nothing in the box. What are those? Does anyone see anything? Do you have to be special to see it? I don't understand....
I know that experts suggest selecting a color that is 1-2 shades lighter than your hair color but I am finding that eyebrow products are too brown for me. I have very dark hair (typical Filipino / Asian hair) and was wondering what others would suggest? When I get my eyebrows done at a Benefit Brow Bar, my fav eyebrow lady uses the "Deep Charcoal" color from Benefit's Smokin palette. I love how dark it is and how it matches my hair well, but would like to know if there is a dupe for that since the amount of product in the palette is so little and not worth purchasing just for that color . I have currently purchased Tarte's eyebrow mousse in Rich Brown, which is also nice. Any suggestions? Prefer eyebrow gel or shadow instead of a pencil please!