Text code not working for 10% off order
When i signedup for BI to order a cologne, the website offered me 10%
off to sign up for text offers. When I enter the code it says "promotion
only available for select BI customers." Why offer someth...
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delivery issue
hi @CustomerService, I placed an online order and got it delivered
today. However, the packaging of my product looks like it has been
opened before. Also, I haven’t received my second free sample e...
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Unused gift card says 0 balance
Hello, my friend got me a $50 gift card for my birthday and I went ahead
to apply it in the checkout and it says the gift card value is $0.00. I
have never used this gift card before. Can someone help?
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Re: Unused gift card says 0 balance
This happened to me also. I received a $25 gift card on Easter and I
didnt even take it out of the packaging until April 14th. I tried to use
it online at checkout and it told me it had a balance of $...
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Re: Unused gift card says 0 balance
This exact same thing is happening to me and I'm so frustrated!! I was
given two $25 gift cards, which I tried to use this weekend at a store
and was told they have $0 balance, which is not possible b...
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Re: Unused gift card says 0 balance
Same thing happened to me! So upsetting 😞 I just received a $50 gift
card for Easter and saved it to use at the Sephora sale. I go to check
out at the store and they tell me my card has $0 and to cal...
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Re: Unused gift card says 0 balance
I got a gift card $100 from work. I went into Sephora and they scratched
off the back in store and told me my balance was zero. This seems to be
a thing after reading all of the comments on here. I’m super sad about
this.
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Re: Unused gift card says 0 balance
same thing happened to me. just got a gift card last week for my
birthday and i was waiting to use it for the sephora sale. 125 dollars
gone. this is absurd!!!!
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Re: Unused gift card says 0 balance
I had the same thing happen to me. I received two giftcards from
birthday, one for $100 and one for $50. Both were purchased from the
same store and the balance says zero for both when I try to apply ...
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Re: Unused gift card says 0 balance
This just happened to my daughter. We got her a $25 GC at Albertsons for
Easter and just tried to use it. Says $0. How do we get our money
back?!?!?
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Re: Unused gift card says 0 balance
This is still happening. My husband purchased a $150 Sephora gift card
from Albertsons in January, 2024. I just went to use it at the Sephora
store and the balance was 0. The store clerk apologized, s...
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Re: Unused gift card says 0 balance
I'm not sure of your timeline, but the same thing happened to me in
March 2024. I was given a $150.00 card, tried to use it and no money on
the card. Called Sephora who pretty much told me, "Sorry, we...
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Re: Unused gift card says 0 balance
Same! They were no help at all. Their system is clearly hacked and they
aren't doing anything about it. Hope someone files a class action.
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Re: Unused gift card says 0 balance
So, is this still happening? My aunt justgave me $100 gift card and when
I went to apply it to my order it said $0 balance. Can someone please
help?
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Re: Unused gift card says 0 balance
This happened to me as well. I received a $40 gift card for my birthday,
and when I went to apply the code it said the value was 0. Has this
issue been resolved yet?
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Re: Unused gift card says 0 balance
This is happening to me too my gift card should have had a $20 value as
it hasn't been used yet says it has $0. Has anyone figured out how to go
about resolving this issue?
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Re: Unused gift card says 0 balance
I gave my son's girlfriend a sephora gift card for $200. She tried to
use it yesterday and told me that the balance is zero. That's very
unfair. What do I do?
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