how to change phone number
i changed my phone number recently and I want to update my sephora
account with my new phone number but i don’t know how
0
11
| 0 Hearts
|
11 Replies
|
| 0 Hearts
|
10 Replies
|
Re: how to change phone number
Can you help me too please, I recently made 2 purchases at different
locations didn’t realize that the first one the guy failed to inform me
he didn’t locate my account so when I went to a different o...
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
7 Replies
|
| 0 Hearts
|
6 Replies
|
| 0 Hearts
|
5 Replies
|
| 0 Hearts
|
4 Replies
|
| 0 Hearts
|
3 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Used klarna but sent to paybright
Hi! I returned an item recently and was waiting for the refund after
Sephora sent me a parcel received confirmation. But, today I got an
email saying the refund was sent to paybright, but I used KLARN...
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Signed up for text messages and discount is not working
Hi, I signed up for recurring texts during my last purchase and got a
promo code for 10% off for the next purchase. When I tried to apply the
code it says "Offer available to select BI members." Could you help me
with this?
0
5
| 0 Hearts
|
5 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
0 Replies
|
Sephora credit Card
Spoiler (Highlight to read)Credit cardCredit cardI’m trying to make a
purchase and need my card reopen
0
0
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Online order exchange
Hi! I purchased an item online during the sale and it is the wrong
color. I would like to exchange for the right color, however this is an
online only product. I’m afraid if I return this via mail or ...
0
3
| 0 Hearts
|
3 Replies
|
Re: Online order exchange
@alexarae729 I'm sorry for the confusion! We don't have a way to process
an exchange by mail. You can view our full return policy here>
https://www.sephora.com/beauty/returns-exchanges
0
2
| 0 Hearts
|
2 Replies
|
Re: Online order exchange
Thank you! If I take it in store, are they able to order it online for
the discounted price I paid or will I just need to return, re-order, and
eat the cost?
0
1
| 0 Hearts
|
1 Reply
|
| 1 Hearts
|
0 Replies
|
Wrong shipping adress
Hi I accidentally sent my order to my old address and it’s already
shipped what do I do?!
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Huda beauty mascara sample
I was so excited to try the huda beauty mascara sample, but it was all
dried up. My orders are also often missing samples altogether.
Replacements are understandable, but i get so disappointed when I ...
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Package never came!
My package said it was delivered today but I never saw it arrive. Asked
around and even reached out to my building manager who monitors packages
frequently and said they never saw anything. What do I do?
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Free products
Hey I see pretty often that the person received the product for free and
left a review . How do I get free products too ?
0
1
| 0 Hearts
|
1 Reply
|
Re: Free products
@Conniiie We appreciate your interest in our company, however, at this
time, Sephora does not provide free samples or product for the purposes
of being reviewed on YouTube, blogs, or other social medi...
0
0
| 0 Hearts
|
0 Replies
|
Credit card account number
I regret buying this card. I didnt get my credit card number and i am
not able to make payments. If i call customer service to make payment.
Its an automated voice and i dont know if i cant trust giving my bank
details. I need help with this.
0
1
| 0 Hearts
|
1 Reply
|
Re: Credit card account number
@Pooja2105 I'm so sorry about this! Please contact Comenity Capital Bank
directly for further assistance, as Sephora is unable to take credit
card payments: 1-866-841-5037 (Sephora Visa) 1-866-864-778...
0
0
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Opened boxes
Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight
to read)Opened packages Opened packages I placed a significant order,
but unfortunately, upon arrival, I noticed that four out...
0
1
| 0 Hearts
|
1 Reply
|