I cannot sign in to BT on my phone or tablet

[#1]

I am not able to sign into Beauty Talk from either my phone, the mobile or full site app, or my Tablet. I thought it was because I was still signed in on my laptop at home, but after logging out, it still didn't work on either. I receive the emails regarding BT but I just cannot sign in. All it does is go back to the same screen after hitting "sign in." Please help.....

[#2 · Accepted solution]

To the mods and technical support:  Google chrome is reporting a part of the site to have insecure content when trying to login via the shopping list. 

Shopping list  --------> sign in

It also has this warning when clicking on the shopping list prior to signing in. 

[#3]

Clear out the cache on all applications (PC browser(s), Ipad, mobile browser app).  Exit the application completely and try again.  In some cases, the device may need to be rebooted (shutdown, wait 10s, start up).  See if that helps rectify your current issue.

[#4]

Does it say anything when you have the login fail? Any message? While I've had many problems using the iPad app, this is not one of them I've had to deal with.

[#5]

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canseethruu wrote:

I am not able to sign into Beauty Talk from either my phone, the mobile or full site app, or my Tablet. I thought it was because I was still signed in on my laptop at home, but after logging out, it still didn't work on either. I receive the emails regarding BT but I just cannot sign in. All it does is go back to the same screen after hitting "sign in." Please help.....

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Hi Canseethruu, I'm glad you were able to log on after clearing the cache/cookies for your browser.

Thank you @ran8 for helping out.  Those were my suggestions as well.  You rock!

xo, Mia