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Did not receive points from past purchases
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I have purchase many products through sephora store. I have always gave the cashier my email so that I can reedem my points. I have just recently started using the sephora website, and I have noticed that some of my pass purchases were not listed. I am pretty upset about this! I don't even have my old receipts. Is there anything I can do about it?

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Hi Milalala,

 

Oh no!  We can definitely add points from your past purchases, however we do need receipts to refer back to.  I'm so sorry about that!  I will send you a private message to see how I can help :smileyhappy:

 

xo, Mia

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