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Q. My purchase/ points from yesterday are not showing online
ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi sparkles1234,   It can typically take about 24 hours for your account to update with recent purchases and points. I also recommend logging out and logging back in... see post
Q. How you do make your eyes look this expressive with just eyeshadows?!
So, I've been looking back at this picture for quite a while now. My question is: How you do make your eyes look that expressive with just eyeshadows?!  I'd love to know how to achieve this, technique wise. And, since I know the eyeshadows' color play a big role in the look too, I'd appreciate some product recommendations too. 
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / answered
A. For starters, she's emoting through her eyes and with her overall facial expression. From the subtle tilt of her head to her mouth slightly being agape, there's also stu... see post
Q. help and opinions
What is the best and versatile pallet either from Too Faced or Urban decay for brown eyes and a conservative style.HE
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HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / answered
A. Hi, Jellybean225! Both brands come with a huge variety of palettes. In terms of what is "best" can be very subjective, but in terms of versatility, is there a certain ra... see post
Q. tarte foundation
hi! in the mufe ultra hd foundation, I am in the shade y365. what shade would I be in the tarte Amazonian clay 24 hr foundation?
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ZannaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi madelynv24,   You would be  Tan Honey - tan skin with peach undertone in the tarte  Amazonian Clay 12-Hour Full Coverage Foundation SPF 15!  see post
Q. lancome foundation
in the mufe ultra hd foundation I am in the shade  y365. what shade would I be in the lancome teinte idol ultra 24hr foundation?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi madelynv24,   I think it might just a touch darker, but your best match in Lancome would probably be  410 Bisque W.   http://www.sephora.com/teint-idole-ult... see post
Q. giorgio armani luminous silk shades
I'm wanting to try the Giorgio Armani Luminous Silk foundation, but I have no clue what shade to get. My usual foundation shade is Fairly Light in Bare Minerals Original Powder. Any suggestions?
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi abanks19,   I recommend trying the Giorgio Armani Luminous Silk Foundation in the shade 4. :)     see post
Q. Daytime moisturizer for sensitive/combo skin?
Hi Ladies! I need help with finding a daytime moisturizer. My skin type is sensitive/combo (oily forehead/cheeks/blackhead prone, dry around mouth area). Thanks in advance!   I have tried: 1. First Aid Beauty Ultra Repair Cream- too oily for daytime 2. Josie Maran Argan Oil Light- too oily for daytime 3. Shiseido Pureness Oil Free Mattifying Moisturizer- broke me out    
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HALL OF FAMER Sonny4President / HALL OF FAMER HALL OF FAMER / answered
A. Try to look for a gel moisturizers, it's ideal for skin that tends to get oily throughout the day rather quickly, because it is low in oils. see post
Q. Best/Top Skin Care Beauty Products for glowing/moisturized/pore minimizing complexion
Hey everyone!   I am 21 and am looking for skin care products that improve my skin...something that evens out my skin tone, adds a natural glow/dew, enhances moisturization, and minimizes pores. Any recommendations for skin care products that improve natural skin and result in a flawless complexion? There are so many choices out there, I'm having a hard time choosing products. I have dark spots from post acne(uneven skin tone), light/medium skin, and normal(not too dry not too oily) skin. I would love to start going au natural for some days during the week and starting a healthy skin care regime.    Let me know some of your favorite skin care products!   
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Q. Skincare advice and natural/organic skincare routine for a 16 year old?
Hiya  My skin is pretty much all over the place- I would say that it's combination but not typically combination in that my t-zone is oily and my cheeks are dry. This probably won't make sense to you but I feel as though all over my skin it's dry and dehydrated at the same time as being a bit oily, although it's more dry around the lower part of my cheeks. Whilst I get flaky patches around my nose and mouth during the winter and face makeup can easily become cakey when applied to my skin, my skin also appears to get a bit shiny throughout the day, especially on my forehead. .I find that my skin looks quite dull a lot of the time and it is quite sensitive. I also have some redness on my cheeks and my skin can be quite problematic, recently I've constantly had a few spots on my skin (although no serious acne) and once the spots have gone they take a while to fade. I also have quite large visible pores around my nose and upper cheek area. My skin is pretty complicated but it would be great if you could give any tips, advice or product recommendations? Thanks so much for your help  
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BEAUTY WHIZ hopkinss33 / BEAUTY WHIZ BEAUTY WHIZ / answered
A. That's quite the list!    The first thing I would do is try using a charcoal mask (I like the ones from Origins and Giovanni Cosmetics) once or twice a week.... This w... see post
Q. Best Stick Concealer
For a a year I was having very bad skin problems and I would wear full-coverage foundation because I did not like my skin now my skin is much better and I can get by just wearing concelar but nothing lasts on my face. I need a good coverage last all day stick conclear. I already use the MAC ProLongwear Concelar but its so liquidy that it's basically concealer and I want something more of cream or stick form.   Thank you so much  
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SCENE QUEEN kaylabean38 / SCENE QUEEN SCENE QUEEN / answered
A. I love the Bobbi Brown Skin Foundation Stick, not too dry or cakey. I use the lightest shade, which looks really white when put on, but blends out so well, I instantly l... see post
Q. My foundation separates on my face? Please help!?
I used to have really bad acne and now its finally cleared up so I decided it will be okay for me to give up my heavy bb creams and start wearing normal foundation again...I just purchased Marc Jacobs Genius Gel Super Charged because 10 Light Ivory is the perfect match for my skin! However my excitement was gone when I got home from work and saw that my face looked like poop. It separated really bad and clung to all my dry spots. My face looked very patchy and the texture looked even worse. I have combo skin with redness and acne. I exfoliate once a week and use eminence skincare. I moisturize before putting my foundation on too. Can someone tell me what I'm doing wrong? or recommend a foundation/moisturizer/whatever? Please and thank you!
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HALL OF FAMER jobro1027 / HALL OF FAMER HALL OF FAMER / answered
A. My issue with separation was never the products I was using, but my skincare. Once I added exfoliation to my routine (I use the YouthCleanse from GlamGlow, but there are... see post
Q. 12 going on 13 year old makeup
My sister is 12 going on 13 and wants to start wearing makeup. Any suggestions as to what she should wear?
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BEAUTY GURU fabme / BEAUTY GURU BEAUTY GURU / answered
A. I would start her on SPF right away,  if not already.... perhaps a sheer tinted moisturizer with/ spf and lip gloss only.  I recall in junior high, now middle school, I ... see post
Q. how to get my eyeshadow to show up
So i have been using makeup for a while but my eyeshadow never shows up on my skin no matter how much i use! I use primer before i put it on and i have the right brushes. I don't know what the problem is. Any tips are greatly appreciated!
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nonu / FRESH FACE / answered
A. I have same problem. I use mac baize color primer and now matter what color eyeshadow I try to use it will never show. so I just stop putting eyemakeup anymore :( see post
Q. Kat Von D Eye Contour Brush or Mac 217?
I'm in need of a blending brush. I originally was planning on buying the popular MAC 217 until Kat Von D's Shade + Light Contour Brush came out. The only eye brushes I have is a flat eye-shadow brush and an eyeliner brush, so the reason why I'm more drawn to Kat Von D's brush is because it's a 2-in-1 and it comes in a cute case so I feel like I'd be getting my money's worth. However, my main concern is blending and creating that flawless put-together look which the 217 is known for.     My eye shape is deep set so I'm not looking for an eye-shadow brush for the purpose of emphasizing my crease. My eye looks actually involves trying to do the opposite and bring my eyes forward. I also know that it's best to have two blending brushes, but I can't afford that at the moment. Any input is appreciated, thank you in advance! ^_^
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BEAUTY MAVEN Stacey6989 / BEAUTY MAVEN BEAUTY MAVEN / answered
A. A really great and inexpensive brush company that I would recommend is Morphebrushes.com. All the brushes I have purchased from them are great. A good dupe for the Mac 2... see post
Q. New Product from Tatcha
Does Sephora have any plan to get other products from the Tatcha line? Such as their moisturizers? Thank you.
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi Mengshuo,   I'm not aware of any plans to carry additional Tatcha products at this time, but I'll check in with the producer for confirmation on this! Thanks for ... see post
Q. Kat Von D Lock-It Foundation
Hi, my color is 153 in MUFE HD Foundation and I was wondering what the best shade to purchase for Kat Von D's new foundation is
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HALL OF FAMER keelybt / HALL OF FAMER HALL OF FAMER / answered
A. Hi Allisonnicole.  I recommend trying Medium 62 in the Kat Von D Lock-It Tattoo Foundation. http://www.sephora.com/lock-it-tattoo-foundation-P311138?skuId=1... see post
Q. Under eye highlight
I currently don't have a concealer for a highlight but I have a foundation that's too light. Will the foundation have the same effect on my under eyes?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi ninaaj,   When you say under eye highlight - do you mean you just want to conceal dark circles or slight discoloration, or do you want to highlight in terms of co... see post
Q. Pay for 15 minute makeover?
Im a beauty insider so I believe I can get a 15 minute makeover to learn how to apply false lashes. Will I have to pay for the eyelashes or will they be provided?
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi @ellalliu! :)   False eyelashes will not be provided during the Express Makeover. If you need assistance in applying the false lashes, I recommend contacting your... see post
Q. What is the best night eye cream for late 20s?
Hi all,   I have a pretty intense skin regimen which I love, but I am looking for a new under eye night cream.   This is what I put on my face in the AM:   Origins Oil-Free face wash Korres Pomegranate toner Fresh Youth Preserve face cream Fresh Youth Preserve eye cream The Balm tinted moisturizer with spf   PM: Origins Antioxidant face wash Clarins Multi-Active Night Youth Recovery face cream   I used a sample of the Algenist eye balm, but I didn't love it.  Now I am using a sample of the Clarins Total Restorative concentrate, but I think it is for more mature skin and don't want to damage to the skin I have.   I have darkness under my eyes, so I use a Caudelie Glycolic peel once or twice a week.  I also try to use my Origins charcoal mask once or twice a week as well, The Balm TimeBalm Blueberry Mask, or the Nude Foaming exfoliator.    I drink about a gallon (or more) of water each day and keep my alcohol limited.   Thanks for your help, beauties! A  
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BEAUTY BOSS aaks1985 / BEAUTY BOSS BEAUTY BOSS / answered
A. thank you Kevin, I'll try it soon too!! :D see post
Q. New to makeup
Hi, I'm new to the makeup world and I was wondering that if I walk into a Sephora store:  Can they help me determine the right color product for me? (whether its foundation, concealer, press powder, etc.)  Is this free to help determine which one i am? or do I have to pay? Can they also help me determine what products are best for my skin? (I have clear skin but sometimes it gets a little dry/ flaky on my forehead)        Thank you to whoever can help me out    
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi JuliaSofia,    A cast member at any Sephora store can help recommend the best formula, product and shade for your skin type. This will not be at any cost to you! see post
Q. bareMinerals 20th Anniversary Collector's Edition Original Foundation Kit
ITEM 1688225 - IS this the actual original formula, or that dry overpriced nonsense that Bare minerals has replaced it with? I really loved the first Bare minerals I purchased, back in the day, but it has definitely changed. Thanks!!!
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HALL OF FAMER gogreyhound / HALL OF FAMER HALL OF FAMER / answered
A. OK, I have to say that I got mine from the Q,and it is fantastic. Absolutely gorgeous. Sparkly box, unbelievably beautiful jar, and the brush is soooo soft, big an dluxu... see post
Q. Makeup Collection Makeover
Hi Everyone    I am planning to redo my makeup collection and I wanted to ask all of you what items should I look into getting for my skin color and skin type. I have combination skin. So what are the "must haves" lipsticks, blush, eyeshadow,etc shades/colors should I get. They can be from sephora and Mac.   ☺️
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RandeeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi MissPink929,   It looks like you already received some good answers regarding this here> http://seph.me/1c8gGPw   Let me know if you have any additional quest... see post
Q. Tarte Showstopper Palette vs Tarte Rainforest After Dark Palette PLEASE HELP
I have been looking forever for a palette that contained a bronzer, highlight, blush and eye shadows and when I finally found these two palettes I am having the toughest time deciding between the two. I love the idea that they are all in one packages, and I love both sets of colors for the eye shadows, but I am just wondering what would work better for my look. I have olive/tan skin, with brown eyes and dark brown hair. I am somewhat new to makeup, so I am still not sure what would look best on me with my skin/hair/eyes! Please help!
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HALL OF FAMER fatimamummy / HALL OF FAMER HALL OF FAMER / answered
A. I third rainforest after dark. It's a great palette. see post
Q. Sephora Color IQ Experiences/Foundation help?
So I've just gotten into foundation and I'm having a hard time figuring out my shade. I've gotten Maybelline Fit Me Matte + Poreless Foundation in Toffee Caramel (330) and Warm Honey (322). Toffee Caramel is a little too dark for me and Warm Honey is too light. A friend suggested going to Sephora to get color matched and I was curious as to how accurate matches are? Have you gotten matched before? What is the experience like? Thanks!   
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HALL OF FAMER greenchilli / HALL OF FAMER HALL OF FAMER / answered
A. captaainleese   The Colour IQ is not an exact science.  I have several Colour IQ numbers that are designated to all the different foundations that match me.  Colour IQ... see post
Q. Any recommendations for a good highlighter for dark tan skin?
I have the Hourglass one in Mood Light as well as the Kat Von D contour/highlight palette. I want something that really catches the light and is not glittery at all, just something with a great sheen. Thanks y'all !!!
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi mkupjnkie88,   I like YSL's Touche Éclat - actually I really like it for brightening up the under-eye area - but it can be used as a highlighter all over the face... see post
Q. color help
if i wear matte ivory in clinique double powder...what color would i need in makeup forever pro finish?
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NikaBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi kristicopper,   In the MUFE Pro Finish Powder I'd suggest shade 115 Pink Ivory, view it here:   http://www.sephora.com/pro-finish-multi-use-powder-foundation-... see post
Q. Sunday Riley Luna Sleeping Night oil
Hey Sephora Friends, I recently purchased the Sunday Riley Luna Sleeping Night oil. Does anyone know if it's meant to be used every night? How often should I use it?
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Q. Anyone know of a green primer similar to the recently discontinued make up forever HD primer?
BEAUTY WHIZ SephorasAustin / BEAUTY WHIZ BEAUTY WHIZ / answered
A. the make up forever "step 1 skin equalizer" Redness Correcting Primer   see post
Q. 4Y07 - Which shade for Smashbox Studio Skin Foundation
Hi, I got color matched as 4Y07 and I'm wondering which shade would be closest to that for the Smashbox Studio Skin 15 hr foundation? Thanks!
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DaneeBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi @Caroly,   It doesn't look like there is an exact match in the Smashbox Studio Skin 15 Hour Wear Foundation. However, I'd recommend #2.2 as your closest match. Yo... see post
Q. skin care regime
Hi all! So recently I've been thinking about changing up my skin care routine quite a bit.  I was wondering what recommendations people have for eye creams, face wash, and moisturizer?  I have normal to oily skin, but I'm just looking for something new!
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laurabt BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / answered
A. Hi alexabarredo, I recommend looking into skin care sets where you can try multiple items in a skincare line all at once to see if it works for you!  I like the Ole He... see post