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Mix and match skin
Before I put on any makeup of any kind I have to exfoliate or the foundation seeps into the "crevasse" of my skin.  Even when I do exfoliate I still can't wear any makeup sometimes.  Please help me!
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @Phebers,   Can you let us know if you are wearing a primer before applying your foundation?    A smoothing primer would be great to help with filling in thes... see post
Need updated skin care routine
i've been going to the dermatologist since highschool (am now 25), and think it's time to stop using the Clindamycin and Trentinoin creams from the derm. and get some different skin care products. my skin is sensitive. issues include some dryness, mostly oily skin, blackheads around nose, and light pinkish acne scarring. any suggestions would be appreciated. also, what's the return policy on skin care items?
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BEAUTY MAVEN adaviscali / BEAUTY MAVEN BEAUTY MAVEN / replied
if i saw an esthetician  would they just be recommending the products that they sell? see post
Dupe for discontinued Sephora Brand Contour Matte Gel Eyeliner?
I just found out that the "Espresso Your Love" has been discontinued.  I am not interested in the "Caffeine Buzz" shade which is a red brown.  What is a good dupe for the Espresso Your Love?  I'm looking for something that wears all day on my upper lid, and is a dark brown.  
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StephanieBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi greeneyedgirl107,   You might really like the UD 24/7 liner in Demolition. It's a matte dark brown that's not a red undertone. I hope that helps! see post
MILK MAKEUP tattoo stamp
Hey, so i was sooooo excited that the milk tattoo stamp finally arrived an hour ago. I stamped two black cute little stars on my wrists.  It claims to be waterproof.  I washed my hands with water only while some water splashed onto the tattoo..  It started smearing and became purple. Also, I just tried to use makeup remover (that gets out even my most waterproof mascara, but there are still reminants of purple ink (like I got a bruise).   Does yours do that?  Did I get a defective product?
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HALL OF FAMER purly / HALL OF FAMER HALL OF FAMER / replied
Mine also stains my skin purple. (I have two and they both do this.) I have found that I need to use primer and foundation under it, and I need to take it off within a f... see post
Brow Serum that really works?
Hi has anyone ever used a brow growth serum that actually works?
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BEAUTY PRO eleonorarosa / BEAUTY PRO BEAUTY PRO / replied
Hi @alexvtol,   I've been using Bell's Castor Oil on my brows for few years now and I think it works, I find it inexpensive and it's natural. I naturally have thi... see post
Toner
I've used the Laneige toner but it dried out my skin because i'm using topical creams for acne. i'm now looking for a new toner that does not have alcohol in it because i have sensitive skin, but i also have oily/combination skin with some dry patches, and blackheads/pores in my T-zone. Thank you! 
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @audreyca,   I agree with @ChicDabbler! The Lancome TONIQUE DOUCEUR - Alcohol-Free Freshener is a great toner for anyone with acne prone or sensitive skin. This t... see post
Live Chat with Natasha Denona
This thread is now closed. Thank you for your participation!   Brand founder Natasha Denona is making her BeautyTalk debut on Wednesday, May 25, to answer your beauty questions. Visit this thread between 12pm and 1pm PDT to ask her anything—from what makes her eyeshadow formulas so pigmented to her go-to product for glowing skin.   Be sure click "Follow this thread" on the right side of this post to be notified via email when one of your questions is answered.
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HALL OF FAMER ZombieMetroAnt / HALL OF FAMER HALL OF FAMER / replied
That's right @veronika2, happy to have gotten this email today! @NatashaDenonathanks for being with us today!  It's been a total blast and we can't wait to see ... see post
Sunday Riley Luna Sleep Oil
Hello! I just had a simple question I am hoping one of you could answer, I recently was in the store and got a sample of the Sunday Riley Luna sleeping oil. I have never used it before, but in the little packet which you tear open, it feels like its powder and like.. little balls! and on the product information, its obviously an oil, So i'm confused as to how to use the sample, and I'm terrified to open the packet and like.. waste it, because I've wanted to try this brand for so long! and the directions on the packet are the same as for the product and I guarantee you this sample is like a powder not an oil,   Any help at all please! thank you!!
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SPECIAL GUEST adnama023 / SPECIAL GUEST SPECIAL GUEST / replied
THANK YOU SO MUCH! Im glad you got it lol, I was thinking like omg there is no way im going to be able to explain this over the internet with out sounding insane! see post
Natasha Denona Live Chat Thursday!
Just got off the phone with Natasha Denona and team and they are SO excited for our live chat this Thursday. I gushed about how amazing you all are and how excited we are to have Natasha for a live chat and she is equally as excited   Here are the details:  12-1pm PST (but I will open the thread ~30 mins early) Link:  http://community.sephora.com/t5/Ask-The-Experts/Live-Chat-with-Natasha-Denona/td-p/2777134 See you there! Katie
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
@sierrafallon.hahahaha She is here! :) see post
Thickening shampoo and conditioner
Hello All, I have very thin and fine hair and I was wondering what are some amazing thickening and voluminous shampoos that give my hair volume and fullness and are long-lasting. Thank you all so much!!          
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SPECIAL GUEST alexvtol / SPECIAL GUEST SPECIAL GUEST / replied
Try the Alterna Repair line! see post
How do you prevent mascara from melting and ending up on the outside crease/under my eyes?
I am Moving to a humid location and it already happens in the dry environment I live in now. No matter what kind of mascara I buy (my favorite right now is Marc Jacobs) after a couple hours it ALWAYS ends up under my eyes and on the outside crease. How do you prevent this? It happens with every single mascara I've ever tried. 
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BEAUTY CONNOISSEUR TheGlitterati / BEAUTY CONNOISSEUR BEAUTY CONNOISSEUR / replied
Agree about tubing mascaras, they don't smudge! I personally prefer the look of traditional mascaras, so I've been using Laura Mercier's Secret Brightening Powder brushe... see post
Urban Decay All Nighter vs De-Slick Setting Spray
I've never purchased a setting spray before but I want to get one this weekend before my bachelorette party! Do you prefer All Nighter or the De-Slick setting spray and what are some of the major differences between the two? My skin is normal/combo. I usually get oily in my T-zone and my chin, so I was considering the De-Slick spray, but I've heard such good things about All Nighter so I'm having difficulty choosing. Any advice would be appreciated!
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SPECIAL GUEST kmott09 / SPECIAL GUEST SPECIAL GUEST / replied
Thanks everyone! see post
Is Benefit Cheek Parade good for medium skin tone?
I have a medium skin tone and I'm thinking of purchasing the new Benefit Cheek Parade because I don't have any blush/highlight palette yet. I have medium to dark skin though, so I'm worried that Hoola won't be useful to me as a bronzer, or the Dandelion just plain won't show. Can I use the Rockateur as a highlight? Is this palette worth it or will I just end up with colors I can't use?   Would you recommend the colors here for people with medium to dark skintone? (I'm NC35, Estee Lauder Tawny) All the videos show girls with fair caucasian skin so I'm worried that even if it looks good on them, it won't on me. 😅   Spoiler (Highlight to read) Spoiler (Highlight to read) Spoiler (Highlight to read)       If you wouldn't recommend this, can you recommend me a good blush/highlight/contour palette under $75? I have combination skin that can get a bit oily so maybe powder would be a better choice.
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Hair a mess!!
I got my hair done on Sunday for a wedding... when I went to wash it today its a complete disaster after blow drying it. It is not soft like it use to be.... is there anyway to fix this? I want my hair back to normal!!! 
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HALL OF FAMER StephaniLynn / HALL OF FAMER HALL OF FAMER / replied
@erin417 I highly recommend the it's a 10 Miracle Mask. It's my holy grail. It have kept my hair soft and nourished even after lightening it quite a bit. I get mine from... see post
Skincare for Teenage Boy
Hi there,    Which skin care products/routine (cleanser, moisturizer, acne/blemish product) would recommend for a 14 year old boy who is starting to develop blemishes?
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NikkoBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @StephyHP,   If you're looking to start a skincare routine for this person, a great brand to checkout it Murad. They have a line that's specifically tailored to a... see post
Face Self-Tanner
Hi there   Looking for recommendations for a self-tanner for my face.. I use St Tropez mousse for body but have not tried their face one yet - I'd love to hear feedback before I purchase at $40. I have used Vita Liberata on my face in the past.. any top tips or recommendations for other brands? Thanks
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BEAUTY WHIZ Christin13 / BEAUTY WHIZ BEAUTY WHIZ / replied
I use the Coola face tanner and have been happy with it. I mix it with my moisturizer or serum for application for a lighter and more even color. see post
Clogged Pores and Stress Acne
Hi! I actually do not have much experience with skin care routines and I would really appreciate some advice. There are so are so many suggestions and routines online that I never know quite what to do. Normally I have always just washed my face before bed to take off my makeup from the day and my skin has been clear. But recently I have started to get lots of clogged pores on my chin and forehead along with blackheads all over my nose and acne in my T-Zone as well as along my jaw line. I really want to get this all cleared up and would appreciate any advice on products and routines!
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HALL OF FAMER ChicDabbler / HALL OF FAMER HALL OF FAMER / replied
If you moved to a place with high humidity/pollution or recently start wearing more makeup (primer, foundation etc) then you will need a makeup remover prior to cleanser... see post
I am a crossdresser and need help with lip color. I am a brunette, can anyone share what shades of lipstick look good with dark brown hair?
Help I want to look my best and need advice on lip color. I have fair skin and dark brown hair. 
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Eikcyn / FRESH FACE / replied
I agree with Tam that red suits all skin tones. And the sephora color iq is helpful. You could also search insta and find inspiration. Whatever color you choose post the... see post
Kat Von D Brightening Powder?
I am Barcelona in Nars Sheer Glow. What would a good match be for me in Kat Von D's Brightening Powder?     thank you!
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SPECIAL GUEST AllyChann / SPECIAL GUEST SPECIAL GUEST / replied
Thank you so much for your help! see post
I have a hard time finding a blush that does not go orange on me. I am fair skin%2C burn easy%2C and brown hair.
I have not found a blush is some time , that I feel compliments my face. Every blush seems to pull orange tone on me and doesn't seem to compliment my irish fair skin.  I have tried NARS sin, Benefits DALLAS, MAC, Tarte matte bronzer as blush, and nothing seems to be the key color for me. I am fair skin, without make up have some redness, brown hair .  Most lipsticks I feel that look best on me are more of the neutral darker mauve/brown ones. Any suggestions?   Thanks you , Liz
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BEAUTY BRAINIAC blhbear / BEAUTY BRAINIAC BEAUTY BRAINIAC / replied
Hey there. Checkout Tarte blush in Dollface. see post
concealer shades
Hii! I was wondering if I am the shade Sand in the Dior Foundation, what would be 1 and 2 shades lighter in the NARS concealer? Thank you
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JaneanBT BEAUTY ADVISOR / BEAUTY ADVISOR BEAUTY ADVISOR / replied
Hi @Kels44   Can you clarify what specific Dior Foundation you are referring to so I can assist with matching you? Thanks!    Best Wishes,   Janean see post
Returns
I once bought a higlighter for a friend and recently realized that she had the same one! I bought it 3-4 months ago but still have the receipt and not used but I took the plastic off. Will I be able to return it? 
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HALL OF FAMER veronika23 / HALL OF FAMER HALL OF FAMER / replied
@NikkoBT  why is it a store credit only? Some people only shop online and it's very inconvenient. Why can't it be a gift card? It's all the same in the end... the money ... see post
Perfume Help
Hii! Not sure if you remember, but Sephora carried the Salvatore Ferragamo's Incanto Charms perfume many many years ago.  That was when I first got hooked on the scent.  However, it has been discontinued for a long time and I've been getting my stock from amazon.   I do know that eventually Amazon will run out, so here's my question(s).   Does perfume expire?  It'd be great it it doesn't so I can stock up from amazon for life.. but   If it does really expire,  anyone know of this scent and know a similar perfume that resembles this scent?   Thanks!
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HALL OF FAMER ChicDabbler / HALL OF FAMER HALL OF FAMER / replied
Yes it does. How long does it take and what happens when it goes bad depend on the perfume. I collect mini perfumes and actually use them. Most are mid/high end from 4-5... see post
Blotchy, uneven mess!
I'm in need of help! I recently used a facial hair removal cream to get rid of the peach fuzz on the sides of my face. My skin is not red, irritated, or burned; however, getting my foundation and blush to "stick" to these areas is a total nightmare. My foundation goes on much more "pale" in these areas than the rest of my face, and my blush/bronzer goes on all blotchy and uneven. The number of layers that I apply does not make a difference, it actually seems to make things worse. This is visibly obvious and really embarrassing! I use It Cosmetics full-coverage compact, if that makes a difference to anyone...ideas? Will this go away?
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BEAUTY WHIZ katgoulding / BEAUTY WHIZ BEAUTY WHIZ / replied
I agree with this completely. How long ago did you have this done? I'm also thinking maybe trying to color correct and using an especially sticky primer may help? If you... see post
Foundation for Mature Skin
Advice for medium to full coverage for mature skin.  Normal, old acne scarring with some dryness.  Have used Bare Minerals Ready Foundation for past few years.  Anti-aging would be a plus, but really just need decent coverage without looking caked-on.  
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lizzperr / FRESH FACE / replied
Mimiheck -  Have you tried Tarte's BB Amazonian BB cream? I was introduced to this a couple of years ago at a Sephora store; I have combination skin, and even at my age... see post
Anyone Allergic to Sunscreen????
So, I have not got an allergy test done, I know I should, but I was wondering if anyone has any recommendations for sensitive skin and very pale......what product from Sephora best suits someone for sun protection on your face, with senstivities? Im talking face sunblock. I get a rash 1-2 days after, its usually flesh colored and bumpy, then dries up, and goes away in 2 weeks. This has also happened on my body as well. 
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BEAUTY BRAINIAC desirea / BEAUTY BRAINIAC BEAUTY BRAINIAC / replied
Thank you so much for taking the time to help out one in need!!!   -Desirea xo see post
Kate Somerville UncomplIKated SPF
Does anyone know when and if this product will be available in Sephora Canada? It's available in the USA Sephora website and Kate Somerville website.
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How do you sharpen eyeliners with plastic cases? The sharpener I bought from Sephora with multiple holes leaves the plastic case shredded.
HALL OF FAMER lylysa / HALL OF FAMER HALL OF FAMER / replied
Hi, Fabulous58!   Which brand's eye liner are you referring to exactly? Is it the Sephora Collection, if so, which formula exactly?   If the type you're utilizing is... see post
Looking for RETO PIN UP STYLE LOOK.
Hello I am Looking for a Retro pinup style look. I am 48 with great skin and few if any fine lines. I love the looks for the 40's and 50's   THANKS
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HALL OF FAMER txcatx / HALL OF FAMER HALL OF FAMER / replied
Oh! You should definitely check out the brand Besame if you haven't already! Sephora does carry some of their makeup, and it's fabulous. All of the lipsticks are inspire... see post
Looking for a new foundation
Hi there! I am a 36 years old with oily acne prone skin.  I have tried several different brands of foundation with little success.  I have tried Lancome, Clinique, Make Up Forever and Tarte.  I am looking for something with long lasting coverage that will NOT make me break out.  I use Philosophy cleansing products.  I also have very fair skin.  Any help would be much appreciated!
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BEAUTY MASTER Amysangel / BEAUTY MASTER BEAUTY MASTER / replied
Hey @nlkowal if I can chime in yes! Double cleanse. Take your makeup off with the balm and then use a gentle  cleanser after to wash your face. After this step I like to... see post